Webinar Recording: A no-nonsense guide to selecting the right cloud for your ...Tecala
How do you select a cloud solution for your business that accelerates growth and unlocks company-wide agility and innovation?
In this webinar Pieter DeGunst, Managing Director of Sydney based IT Services Partner Tecala, shares practical insights and strategies that can help you select the right cloud solutions for your business, allowing you to maximise IT outcomes and deliver value across your organisation.
Topics covered include:
• The 5 sanity check points to take before selecting a Cloud
• When to pick what? Public (AWS, Google Cloud, Azure) vs. Private & Managed Services Provider Clouds vs. Hybrid (blended Cloud strategy)
• How to do your homework and questions to ask cloud provider
• Real client case studies – the good, the bad, and the ugly
Retour d’expérience de Renault Digital sur les 7 facteurs technologiques au coeur de l’accélération de la transformation digitale du groupe Renault.
Avec zoom sur les micro-services et le data backbone, coeur de l’entreprise réactive.
Webinar Recording: A no-nonsense guide to selecting the right cloud for your ...Tecala
How do you select a cloud solution for your business that accelerates growth and unlocks company-wide agility and innovation?
In this webinar Pieter DeGunst, Managing Director of Sydney based IT Services Partner Tecala, shares practical insights and strategies that can help you select the right cloud solutions for your business, allowing you to maximise IT outcomes and deliver value across your organisation.
Topics covered include:
• The 5 sanity check points to take before selecting a Cloud
• When to pick what? Public (AWS, Google Cloud, Azure) vs. Private & Managed Services Provider Clouds vs. Hybrid (blended Cloud strategy)
• How to do your homework and questions to ask cloud provider
• Real client case studies – the good, the bad, and the ugly
Retour d’expérience de Renault Digital sur les 7 facteurs technologiques au coeur de l’accélération de la transformation digitale du groupe Renault.
Avec zoom sur les micro-services et le data backbone, coeur de l’entreprise réactive.
neXt Curve IBM: The Future of Cloud and The Cloud ContinuumLeonard Lee
This neXt Curve reThink panel discussion on the future of cloud computing features special guest experts on cloud from IBM, Cristene Gonzalez-Wertz, Christophe Begue and Martin Kienzle, and hosting neXt Curve panelists, Akshay Sharma and Dean Freeman. In this session, the panel discusses the current state of cloud in the electronics industry, the Cloud Continuum (private, public, hybrid clouds), the future of cloud and innovation opportunities for electronics businesses, and a thought-leading discussion on developing cloud strategies based on use cases. We also have an insightful discussion on edge computing and the role of 5G and IoT in the future of cloud. Go to www.next-curve.com and visit our reThink Media section to watch the replay of the webcast.
What is Gitex? Is it a worth to participate in this event? Which companies are participating in Gitex this year?
Hiteshi Reveals all the answers here:
GITEX Technology Week is one of the largest technology events in Dubai, and it is back again in 2016. It is a gateway for global brands to access the Middle East.
EDDI is a business technology company located in Latvia, with 18 years of international experience providing different business and IT services.
This presentation is an introduction of EDDI. If you want to find out more, you're welcome to visit www.eddi.lv or follow us on Twitter @eddi_lv
Jean Baptiste Bini from Cap Digital presented Paris as part of the Startup Cities Stage at SXSW 2019.
https://schedule.sxsw.com/2019/events/PP102792
Hosted by Sam Michel, Chinwag.
If you’re looking for a solution that increases operational agility while optimizing total cost of service from day one, then BPO as a Stack is the answer.
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015Indus Khaitan
Slides presented at IACCM, Dublin to a gathering of contract management professionals. Introduced SirionLabs, and its post-signature contract management toolkit
"
Migrate your data to public or private cloud through a plethora of internet-connected devices to facilitate easy access for all users at different locations. Learn more about Nitor’s Cloud Computing Services to enhance scalability and reduce costs of acquiring and maintaining various computing resources."
BA and Beyond 20 - Friederike Schröder-Pander - The rocky path to a process o...BA and Beyond
Since the decision of the Flemish government in 2015 to establish a shared HR service center for all Flemish departments and agencies, this HR agency (“AgO”) is growing every year, welcoming new HR staff every time.
To tackle the challenges that accompany this huge transformation, such as the integration of new staff in the organisation and the alignment and standardisation of processes while keeping all operations running, AgO decided to become a process oriented organisation, focussing on the power of processes.
This presentation shows the road that AgO has travelled so far and gives a view on the next steps.
In 2016, IBM announced their partnership with UNICOM for future development of Content Manager OnDemand (CMOD). While IBM maintains that nothing has changed from a business perspective, they have significantly reduced the CMOD sales team and are no longer handling support. Therefore, it appears that the future of CMOD is uncertain. If you are a current or prospective customer of CMOD, there are three things to consider when analyzing a product that has recently been sold to another corporation.
Can the new provider deliver the support you need to be successful with a product they didn’t build?
Are they truly committed to the product’s features?
Are they trying to lock you into a proprietary cloud service?
During this presentation we will address the challenges of maintaining the CMOD platform and offer an alternative solution: Mobius by ASG Technologies. Zia and ASG have experience in the intricacies of a CMOD rollout and customization as well as in the planning and execution of migrating from a mainframe (or other legacy) repository to Mobius—on-premises or in the cloud.
Business Agility Meetup Sydney - Sourcing an ERP in just 2 DAYS with Lean-Agi...Mirko Kleiner
SwissCasinos sourced with the help of Lean-Agile Procurement their new ERP in just 2 Days having 3 vendors in 1 room simultaneously for 2 days co-creating an agile contract, so that they were able to start delivery on the 3rd day.
neXt Curve IBM: The Future of Cloud and The Cloud ContinuumLeonard Lee
This neXt Curve reThink panel discussion on the future of cloud computing features special guest experts on cloud from IBM, Cristene Gonzalez-Wertz, Christophe Begue and Martin Kienzle, and hosting neXt Curve panelists, Akshay Sharma and Dean Freeman. In this session, the panel discusses the current state of cloud in the electronics industry, the Cloud Continuum (private, public, hybrid clouds), the future of cloud and innovation opportunities for electronics businesses, and a thought-leading discussion on developing cloud strategies based on use cases. We also have an insightful discussion on edge computing and the role of 5G and IoT in the future of cloud. Go to www.next-curve.com and visit our reThink Media section to watch the replay of the webcast.
What is Gitex? Is it a worth to participate in this event? Which companies are participating in Gitex this year?
Hiteshi Reveals all the answers here:
GITEX Technology Week is one of the largest technology events in Dubai, and it is back again in 2016. It is a gateway for global brands to access the Middle East.
EDDI is a business technology company located in Latvia, with 18 years of international experience providing different business and IT services.
This presentation is an introduction of EDDI. If you want to find out more, you're welcome to visit www.eddi.lv or follow us on Twitter @eddi_lv
Jean Baptiste Bini from Cap Digital presented Paris as part of the Startup Cities Stage at SXSW 2019.
https://schedule.sxsw.com/2019/events/PP102792
Hosted by Sam Michel, Chinwag.
If you’re looking for a solution that increases operational agility while optimizing total cost of service from day one, then BPO as a Stack is the answer.
Bringing Contracts to Life | Keynote session at IACCM Dublin Ireland, May 2015Indus Khaitan
Slides presented at IACCM, Dublin to a gathering of contract management professionals. Introduced SirionLabs, and its post-signature contract management toolkit
"
Migrate your data to public or private cloud through a plethora of internet-connected devices to facilitate easy access for all users at different locations. Learn more about Nitor’s Cloud Computing Services to enhance scalability and reduce costs of acquiring and maintaining various computing resources."
BA and Beyond 20 - Friederike Schröder-Pander - The rocky path to a process o...BA and Beyond
Since the decision of the Flemish government in 2015 to establish a shared HR service center for all Flemish departments and agencies, this HR agency (“AgO”) is growing every year, welcoming new HR staff every time.
To tackle the challenges that accompany this huge transformation, such as the integration of new staff in the organisation and the alignment and standardisation of processes while keeping all operations running, AgO decided to become a process oriented organisation, focussing on the power of processes.
This presentation shows the road that AgO has travelled so far and gives a view on the next steps.
In 2016, IBM announced their partnership with UNICOM for future development of Content Manager OnDemand (CMOD). While IBM maintains that nothing has changed from a business perspective, they have significantly reduced the CMOD sales team and are no longer handling support. Therefore, it appears that the future of CMOD is uncertain. If you are a current or prospective customer of CMOD, there are three things to consider when analyzing a product that has recently been sold to another corporation.
Can the new provider deliver the support you need to be successful with a product they didn’t build?
Are they truly committed to the product’s features?
Are they trying to lock you into a proprietary cloud service?
During this presentation we will address the challenges of maintaining the CMOD platform and offer an alternative solution: Mobius by ASG Technologies. Zia and ASG have experience in the intricacies of a CMOD rollout and customization as well as in the planning and execution of migrating from a mainframe (or other legacy) repository to Mobius—on-premises or in the cloud.
Business Agility Meetup Sydney - Sourcing an ERP in just 2 DAYS with Lean-Agi...Mirko Kleiner
SwissCasinos sourced with the help of Lean-Agile Procurement their new ERP in just 2 Days having 3 vendors in 1 room simultaneously for 2 days co-creating an agile contract, so that they were able to start delivery on the 3rd day.
LAC 2017 - Turning the Digital Insourcing TideHar Gootzen
With digitization, agile and DevOps in mind organizations are looking at insourcing previously outsourced IT services. To bring control closer to the business. IT service providers and IT departments need to reposition themselves to remain relevant.
CWIN17 Toulouse / How robotics as a service improves your industrial perform...Capgemini
Robotics provides autonomous systems everywhere. The latest generation of
robots is capable of collaborating with humans in the same workspace and even
to fulfill their tasks not only in manufacturing, but also in many other domains.
We aim to demonstrate hereby how IBM Watson cognitive capacities applied to
robotics can open a new area of collaborative work. By using cognitive functions
from IBM Watson, our showcased solution TRY integrates vision, speech and
steps ahead towards digital manufacturing; giving industry 4.0 new perspectives.
TRY (Teach Robot Yourself), is a global platform to easily setup, integrate
and monitor “cobots” in secure and connected environments. It can also be
used in design offices, test benches of robots, overall testing, automation and
collaborative learning... TRY is a complete and autonomous system that can be
connected to existing information system.
• Functionalities ready to use
• Physical interaction: touch, press, feel
• Cognitive interaction: learn, add, stop, behave…
• Connectivity
• Data collection and analysis
• Flexibility
• Safety & security
CWIN17 Toulouse / How emerging technologies fuel business and disrupt market-...Capgemini
From Innovation to Applied Innovation
The market in which we continue to operate remains significantly dynamic and
intensifies future directions which include both disruptive, transformational
change and continuous, incremental change. In turn, this demands now and
in the future, an ability to anticipate, to react, and to execute with new levels of
speed, agility, and certainty at the core of how we operate.
The ability of the enterprise to architect for change and to engineer for
continuous adaptation will drive the enterprise closer to a software-company
operating mentality. This places software, operating models and methods at the
heart of many of the mega-trends, transformation and disruption we are seeing
today.
Through our Applied Innovation approach, including intensive collaboration with
not only our internal, but local and global ecosystem, we are able to support our
clients of various sizes and industries. Teaming up with startups to leverage their
solutions, collaborating with academic institutions to fuel and nurture from their
research, engaging with clients to understand where the challenges are and how
to solve them are key competencies.
Cloud Transformation: A Pragmatic ApproachCapgemini
http://www.capgemini.com/cloud-services
The Cloud economy has set a new benchmark for making easy, quick, and flexible solutions widely available. Theoretically, this offers businesses a fast, cost effective way to solve business challenges.
However, new challenges are being discovered. How will businesses orchestrate Cloud services across departments, technologies and disparate vendors? How will business processes and information be optimized instead of fragmented?
In this session, Capgemini shares first hand experiences and methodologies to mitigate risk and optimize Cloud adoption. After all, the Cloud should simplify doing business, not complicate it!
Presented by Paul Nannetti, Capgemini Corporate Vice President, Global Sales and Portfolio Director, at Oracke CloudWorld, 17 April 2014.
Capgemini PLM podcast - 2018 Digital Innovation SeriesBrion Carroll (II)
Join Capgemini in this innovative PLM podcast series. This podcast will bring together thought leaders in the area of digital product transformation to discuss the pressing topics of what the product landscape will look like for 2018.
Digital Foundations to Transform Customer Experiences Through Process Optimiz...Jared Hill
The Urban Affairs Coalition (UAC) was looking to streamline their processes to save their nonprofit clients time and money, allowing them to have a greater impact. See how Lime Consulting Group helped (UAC) build a roadmap and a business case to gain the consensus they needed internally to secure funding to get started. By mapping business processes in Signavio, UAC was able to standardize the way they do business today, so that they can automate with the use of technology in the future.
For businesses that want to stay relevant in a Digitized Market, it's imperative to consider Digital Transformation. At Cygnet we deliver 100% Agile solutions in line with your business goals
The activity of using methods, skills and tools to understand user engagement with a website is called a UX Audit.
Even in case this was done at the time of website development, it could not have included future traffic behaviour or change in design trends and optimisation techniques.
Per this article on Forbes, every dollar invested in improving UX has multifold returns. Good design is just good business.
How Do You Become Agile?
Agile has been a buzz word for a while now. But what is the magic of Agile? Can you
benefit from it and how? We will lead you through the woods of myths and come up with recommendations and practical examples, including the way Agile is affecting the testing
profession.
Speakers:
Cees Bos,
Insights & Data, Capgemini
Joakim Lindbom,
CTO, Capgemini
The (R)evolution of Predictive Operations & MaintenanceCapgemini
Effectively leveraging Predictive Analytics will likely be one of the most (r)evolutionary trends in operations and maintenance. OEM’s, commercial and military operators, and MRO organizations are exploring the technologies instrumental in taking operations and maintenance to the next level.
Hear from industry leaders on the latest leading practices and state-of-the-art technologies to gain a view of the road ahead.
Capgemini cloud expoeurope jan 25 2012 m skilton v1.4Mark Skilton
Cloud Computing – Time for delivery.
The question is not “if”, but “how, when and where”
Capgemini Cloud Strategy - Technology thought leadership. Mark Skilton
Blockchain in Retail :Omnichannel retailers can now compete and beat Amazon!Antony Welfare
The retail industry is a globally connected network of suppliers, brands, retailers and customers interacting in both physical stores and with digital online channels. This makes the retail industry an ideal beneficiary for the blockchain revolution. Join us to explore the ways in which retailers can benefit from blockchain now and over the next few years.
COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care.
Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react.
Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
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Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.