Khushil Dep has 15 years of experience with cloud technologies like Azure and AWS. He discusses how organizations can embrace cloud opportunities through cost reduction, agility, and new revenue sources. Key factors for successful cloud adoption include visible business benefits, technical solutions that enable the business case, and empowering a dedicated cloud services team. The presentation also covers building a cloud target operating model, critical success factors, and using a service vending machine concept for self-service cloud provisioning.
Cloud Transformation: A Pragmatic ApproachCapgemini
http://www.capgemini.com/cloud-services
The Cloud economy has set a new benchmark for making easy, quick, and flexible solutions widely available. Theoretically, this offers businesses a fast, cost effective way to solve business challenges.
However, new challenges are being discovered. How will businesses orchestrate Cloud services across departments, technologies and disparate vendors? How will business processes and information be optimized instead of fragmented?
In this session, Capgemini shares first hand experiences and methodologies to mitigate risk and optimize Cloud adoption. After all, the Cloud should simplify doing business, not complicate it!
Presented by Paul Nannetti, Capgemini Corporate Vice President, Global Sales and Portfolio Director, at Oracke CloudWorld, 17 April 2014.
Capgemini Cloud Assessment is a Cloud agnostic, vendor aware methodology that focuses on low risk, high return business transformation. Additionally, it reduces TCO and provides an early view of ROI.
This closed loop assessment leverages pre-built accelerators such as ROI calculators, risk models and portfolio analyzers utilizing our deep partner ecosystem. We deliver an end state architecture, business case and deployment roadmap in just six to eight weeks.
Mactores Cloud Assessment Suite is strategically made for enterprises who foresee cloud as a driving force for their business. We help enterprises identify applications and resources which are well suited for cloud and distinguish benefits to the enterprise in terms of ROI, Scalability and Agility.
Presentation to customers at HP Tech@Work in Singapore 2010, discusses the technology and transformational approach to implementing a Converged Infrastructure
Extending the Partnership to the CloudBMC Software
Steve Wanklin, Corporate VP for Capgemini’s Infrastructure Services presents the Service Management approach Capgemini and BMC have taken together as partners and enabled their clients to operate in the cloud.
Steve Wanklin, Corporate VP for Capgemini’s Infrastructure Services presents the Service Management approach Capgemini and BMC have taken together as partners and enabled their clients to operate in the cloud.
Cloud Transformation: A Pragmatic ApproachCapgemini
http://www.capgemini.com/cloud-services
The Cloud economy has set a new benchmark for making easy, quick, and flexible solutions widely available. Theoretically, this offers businesses a fast, cost effective way to solve business challenges.
However, new challenges are being discovered. How will businesses orchestrate Cloud services across departments, technologies and disparate vendors? How will business processes and information be optimized instead of fragmented?
In this session, Capgemini shares first hand experiences and methodologies to mitigate risk and optimize Cloud adoption. After all, the Cloud should simplify doing business, not complicate it!
Presented by Paul Nannetti, Capgemini Corporate Vice President, Global Sales and Portfolio Director, at Oracke CloudWorld, 17 April 2014.
Capgemini Cloud Assessment is a Cloud agnostic, vendor aware methodology that focuses on low risk, high return business transformation. Additionally, it reduces TCO and provides an early view of ROI.
This closed loop assessment leverages pre-built accelerators such as ROI calculators, risk models and portfolio analyzers utilizing our deep partner ecosystem. We deliver an end state architecture, business case and deployment roadmap in just six to eight weeks.
Mactores Cloud Assessment Suite is strategically made for enterprises who foresee cloud as a driving force for their business. We help enterprises identify applications and resources which are well suited for cloud and distinguish benefits to the enterprise in terms of ROI, Scalability and Agility.
Presentation to customers at HP Tech@Work in Singapore 2010, discusses the technology and transformational approach to implementing a Converged Infrastructure
Extending the Partnership to the CloudBMC Software
Steve Wanklin, Corporate VP for Capgemini’s Infrastructure Services presents the Service Management approach Capgemini and BMC have taken together as partners and enabled their clients to operate in the cloud.
Steve Wanklin, Corporate VP for Capgemini’s Infrastructure Services presents the Service Management approach Capgemini and BMC have taken together as partners and enabled their clients to operate in the cloud.
Effective CPQ Data Management: A Panel DiscussionApttus
Managing CPQ data is a challenge for many businesses, but it doesn’t have to be. Attend this session to hear a panel of CPQ experts discuss their key strategies and tactics for managing CPQ data with integration, governance, and quality.
3 Keys to Success from MetLife’s HCM Cloud, Payroll & Analytics Go-Live with ...IBM
How does one of the world's largest global providers of insurance, with 90 million customers in over 60 countries embark on their Cloud journey? In January, MetLife went live with Oracle HCM Cloud, Payroll, Cloud Workforce Comp and Oracle Analytics Cloud in a “Big Bang” implementation touching over 57,000 employees across 45 countries in 6 languages. This 2-year transformational project took MetLife from an outdated legacy system, heavily customized and data latency to an agile, scalable and flexible Cloud solution. Learn the 3 keys to success adopted by IBM and MetLife during this remarkable journey to the Cloud.
Εταιρική Παρουσίαση: Ανδρέας Τσαγκάρης, Chief Technology Officer, Performance Technologies
Τίτλος: «OpenShift and IBM Cloud Paks on Power for Digital transformation»
Modernizing the Back-office to improve the sporting fan's experience with IB...IBM
In this session learn how Maple Leaf Sports & Entertainment (MLSE) transformed its finance and procurement system to enable better decision-making processes for brand recognition, fan loyalty, and overall fan experience. MLSE is Canada’s leader in delivering top-quality sports and entertainment experiences. It owns several professional sports franchises and the venues its teams play and train in. It also provides fans with music and entertainment. Hear how IBM helped transition MLSE from manual processes and the Great Plains legacy system to best-in-class business processes in an on-time, on-budget implementation of Oracle ERP Cloud in seven months, to quickly lay down the financial backbone of its transformation journey.
Creating a Single Global Finance Platform at DTCC with IBM ServicesIBM
In late 2017, The Depository Trust & Clearing Corporation embarked on a journey to re-platform their legacy systems finance functions by implementing Oracle ERP Cloud. Join us as we take you through our key challenges, accelerators and efficiencies gained in creating a single global finance platform.
Future proof your jira integrations and avoid api change panicTasktop
Does the Jira API change leave you vulnerable to disruption?
If you’re connecting Jira to the rest of your software delivery toolchain, Atlassian’s new approach to user identification could mean a major headache. What happens to all of the integrations you’ve set up when the API change goes into effect on April 29th?
Join Tasktop to learn more about what’s changing and see how you can keep product-critical data flowing between teams with Value Stream Integration.
Soln deck business operations support services_finalAdobe
Dynamically scale business operations to accommodate growth, change management and complexity with Business Operations Support as a Service (BOSS). The result is reduced cost and fewer resources required.
Flexible Cloud-Based Application Management
For today's companies, scaling operational skills and resources in line with business expansion is a constant challenge. The Cloud can offer greater application flexibility, but traditional application management models focus on stability, fixed capacity and service-level agreements, all of which are not conducive to cloud-based environments. In addition, operational support structures are commonly static and not designed for accelerated response times and dynamic changes.
A cloud-based support environment can help your company change and innovate quickly to meet your business needs.
eCloudChain's mission is to enable
enterprises to transform their
businesses by providing cuttingedge cloud-computing services including premier Consulting &
Business advisories,
Cloud monitoring & Cloud Migration services.
CWIN17 Toulouse / Industrial big data and mes, the winning combination to imp...Capgemini
Big Data applied to the industrial world is one of the main levers for value
creation.
Capgemini and Rio Tinto Aluminum have co-built and implemented an innovative methodology to develop and deploy predictive functions in plants. This methodology relies on the MES and provides predictive alerts to operators.
Open innovation accelerates this digital transformation.
Workforce Productivity - Accenture Google Cloud Business GroupAccenture Technology
Workplace transformation and next-level collaboration with G Suite. Reimagining work and accelerating productivity by scaling Google’s cloud native technology.
Learn more: www.accenture.com/google
The AWS Private Equity organization utilizes the Recognized Cloud Transformation Leader (RCTL) program and Transformation Advisor role to enable portfolio company executives to successfully execute a cloud or digital transformation - accelerate migrations/modernization, remove transformation impediments and mitigate risk.
AWS PE Transformation Advisor program overview
Assigns a dedicated PE Transformation Advisor to the executive cloud sponsor (CxO or similar) for an 8-to-12-week engagement that can be further extended as needed. The PE Transformation Advisor aids the executive in value creation by removing transformation blockers, securing buy-in from the executive team, influencing the board, adapting business processes in support of cloud, and preparing the broader organization for the digital transformation.
During the engagement, the PE Transformation Advisor provides prescriptive guidance to define the transformation tenets and guiding principles, assist developing the business case, produce the cloud journey map, establish the Cloud Center of Excellence (CCoE), document KPIs, identify partners, and define the Cloud Operating Model (COM).
CloudFX Strategic Cloud Consulting Services Offering Nicholas Yap
CloudFX Strategic Cloud Advisory Services
Enterprise
IT Transformational Strategy
Private / Hybrid Cloud Portfolio Development
Service Providers
Cloud Service Provider Business Strategy
Cloud Service Portfolio Development Strategy
Cloud Market & Competitive Analytics Services
Preparing your Department to consume public cloudPaul J Harding
A guidance\worksgop deck for Government Departments just starting off on Cloud. IT was originally designed for EA Day in September'17 in Canada. Some are talking slides, sorry for including comments on all slides. Contact me anytime for questions
Effective CPQ Data Management: A Panel DiscussionApttus
Managing CPQ data is a challenge for many businesses, but it doesn’t have to be. Attend this session to hear a panel of CPQ experts discuss their key strategies and tactics for managing CPQ data with integration, governance, and quality.
3 Keys to Success from MetLife’s HCM Cloud, Payroll & Analytics Go-Live with ...IBM
How does one of the world's largest global providers of insurance, with 90 million customers in over 60 countries embark on their Cloud journey? In January, MetLife went live with Oracle HCM Cloud, Payroll, Cloud Workforce Comp and Oracle Analytics Cloud in a “Big Bang” implementation touching over 57,000 employees across 45 countries in 6 languages. This 2-year transformational project took MetLife from an outdated legacy system, heavily customized and data latency to an agile, scalable and flexible Cloud solution. Learn the 3 keys to success adopted by IBM and MetLife during this remarkable journey to the Cloud.
Εταιρική Παρουσίαση: Ανδρέας Τσαγκάρης, Chief Technology Officer, Performance Technologies
Τίτλος: «OpenShift and IBM Cloud Paks on Power for Digital transformation»
Modernizing the Back-office to improve the sporting fan's experience with IB...IBM
In this session learn how Maple Leaf Sports & Entertainment (MLSE) transformed its finance and procurement system to enable better decision-making processes for brand recognition, fan loyalty, and overall fan experience. MLSE is Canada’s leader in delivering top-quality sports and entertainment experiences. It owns several professional sports franchises and the venues its teams play and train in. It also provides fans with music and entertainment. Hear how IBM helped transition MLSE from manual processes and the Great Plains legacy system to best-in-class business processes in an on-time, on-budget implementation of Oracle ERP Cloud in seven months, to quickly lay down the financial backbone of its transformation journey.
Creating a Single Global Finance Platform at DTCC with IBM ServicesIBM
In late 2017, The Depository Trust & Clearing Corporation embarked on a journey to re-platform their legacy systems finance functions by implementing Oracle ERP Cloud. Join us as we take you through our key challenges, accelerators and efficiencies gained in creating a single global finance platform.
Future proof your jira integrations and avoid api change panicTasktop
Does the Jira API change leave you vulnerable to disruption?
If you’re connecting Jira to the rest of your software delivery toolchain, Atlassian’s new approach to user identification could mean a major headache. What happens to all of the integrations you’ve set up when the API change goes into effect on April 29th?
Join Tasktop to learn more about what’s changing and see how you can keep product-critical data flowing between teams with Value Stream Integration.
Soln deck business operations support services_finalAdobe
Dynamically scale business operations to accommodate growth, change management and complexity with Business Operations Support as a Service (BOSS). The result is reduced cost and fewer resources required.
Flexible Cloud-Based Application Management
For today's companies, scaling operational skills and resources in line with business expansion is a constant challenge. The Cloud can offer greater application flexibility, but traditional application management models focus on stability, fixed capacity and service-level agreements, all of which are not conducive to cloud-based environments. In addition, operational support structures are commonly static and not designed for accelerated response times and dynamic changes.
A cloud-based support environment can help your company change and innovate quickly to meet your business needs.
eCloudChain's mission is to enable
enterprises to transform their
businesses by providing cuttingedge cloud-computing services including premier Consulting &
Business advisories,
Cloud monitoring & Cloud Migration services.
CWIN17 Toulouse / Industrial big data and mes, the winning combination to imp...Capgemini
Big Data applied to the industrial world is one of the main levers for value
creation.
Capgemini and Rio Tinto Aluminum have co-built and implemented an innovative methodology to develop and deploy predictive functions in plants. This methodology relies on the MES and provides predictive alerts to operators.
Open innovation accelerates this digital transformation.
Workforce Productivity - Accenture Google Cloud Business GroupAccenture Technology
Workplace transformation and next-level collaboration with G Suite. Reimagining work and accelerating productivity by scaling Google’s cloud native technology.
Learn more: www.accenture.com/google
The AWS Private Equity organization utilizes the Recognized Cloud Transformation Leader (RCTL) program and Transformation Advisor role to enable portfolio company executives to successfully execute a cloud or digital transformation - accelerate migrations/modernization, remove transformation impediments and mitigate risk.
AWS PE Transformation Advisor program overview
Assigns a dedicated PE Transformation Advisor to the executive cloud sponsor (CxO or similar) for an 8-to-12-week engagement that can be further extended as needed. The PE Transformation Advisor aids the executive in value creation by removing transformation blockers, securing buy-in from the executive team, influencing the board, adapting business processes in support of cloud, and preparing the broader organization for the digital transformation.
During the engagement, the PE Transformation Advisor provides prescriptive guidance to define the transformation tenets and guiding principles, assist developing the business case, produce the cloud journey map, establish the Cloud Center of Excellence (CCoE), document KPIs, identify partners, and define the Cloud Operating Model (COM).
CloudFX Strategic Cloud Consulting Services Offering Nicholas Yap
CloudFX Strategic Cloud Advisory Services
Enterprise
IT Transformational Strategy
Private / Hybrid Cloud Portfolio Development
Service Providers
Cloud Service Provider Business Strategy
Cloud Service Portfolio Development Strategy
Cloud Market & Competitive Analytics Services
Preparing your Department to consume public cloudPaul J Harding
A guidance\worksgop deck for Government Departments just starting off on Cloud. IT was originally designed for EA Day in September'17 in Canada. Some are talking slides, sorry for including comments on all slides. Contact me anytime for questions
Cloud is the growth engine for business.
Informed and inspired by 20,000 Smarter Planet engagements,
here’s what we know and believe about cloud.
- The speed of business has accelerated, driving the need for rapid business model changes.
- Businesses are becoming
increasingly service-based across core business processes to stay competitive.
- The lines are blurring between business leaders, developers and IT management.
Businesses of every shape and size are using cloud to gain rapid access to world class IT capabilities (resource pooling, rapid elasticity,measured service, cost predictability, agility, rapid implementation, etc). Integrating a cloud solution with existing systems can be one of the most complex, costly and time-consuming aspects of cloud adoption.
Mindtree provides cloud migration services for faster, cost-effective & successful cloud transition with zero business impact. Click here to get more information on cloud migration services.
The People Pillar of Cloud Adoption: Developing Your Workforce & Building Dig...Amazon Web Services
A successful cloud-transformation journey incorporates three pillars: people, process, and technology. Far too often, organisations focus on process improvements and technology implementation, but ignore the human aspect. Many leaders acknowledge that the first two are easy to modify, while influencing culture is more difficult. This session covers best-practice methods meant to empower customers to address this challenge. Learn about roles and responsibilities germane to the transition and post-cloud adoption phase. Assess your organisation’s gaps among the requisite skills and competencies, build effective training models, and shape an effective DevOps culture.
AWS FSI Symposium 2017 NYC- CTP & Cloud Migration Best PracticesAmazon Web Services
Cloud Technology Partners is a longstanding AWS partner and also part of the AWS Financial Services Competency Program. In this session, they will be sharing best practices learned from helping major Financial Services enterprises migrate to the cloud, set up a cloud center of excellence to manage and measure success, and some pitfalls to avoid.
Navigating the Future of the Cloud to Fuel InnovationPerficient, Inc.
The future of the cloud holds a wealth of promise for those who know how to leverage the power of high-performance computing to fuel business innovation and growth. As predicted, cloud has quickly become a prominent technology for executing digital transformation, but many enterprises are still struggling to understand how the cloud can help future-proof their business.
This second webinar in our Cloud First, Business-Driven webinar series explored some of the key concepts around the future of cloud, and how to think about what’s next for your enterprise. We discussed:
-Short- and long-term cloud trends
-Personal cloud with intelligent agent
-Personalized pricing and payment systems
-Taking hybrid cloud to the next level
-Customer-defined products
Cloud Technology Partners’ (a premier consulting partner and part of APN) practice leader Robert Christiansen provides an overview of why Financial Services organizations are looking to migrate to the cloud and the kinds of benefits current adopters are realizing. In this presentation, he outlines best practices, which include alignment workshops, decision-making processes, cloud business office, inclusive business case, dependency discovery, solutions iterations, security assessments, continuous governance, automation and validation, and preparation for migration at scale.
Creating an Effective Roadmap for Your Cloud Journey (ENT225-R1) - AWS re:Inv...Amazon Web Services
The Cloud Journey Workshop is an experiential session that works through a representative use case of a company's cloud adoption journey. In this session, participants divide into teams, and each team makes practical recommendations for how to plan and execute their journey to the cloud so they can meet business expectations. By participating, you learn best practices on organization transformation, cloud foundations establishment, migration methodology, and application landscape optimization from AWS facilitators. You also have the opportunity to share tips with other AWS customers to make your cloud journey successful.
This session with Alyssa Johnson, Vice President of Enterprise Applications at Keste, as we discuss the Cloud options including SaaS, PaaS, and IaaS and the best use cases for each. We will also discuss how upgrades and a hybrid Cloud approach can often be the next best step on your Cloud journey. Finally, see how to design a Cloud roadmap utilizing universal cloud credits to accomplish your organization’s goals and transform your business.
Learning From Driving Digital Transformation at Scale: HP Enterprise and Sub-...MuleSoft
Rapid changes in business processes require an IT ecosystem that is able to quickly adapt to changing business needs. The complexity in the IT ecoystem increases once an organization becomes bigger and contains entangled business process across the IT Landscape. Putting systems together in a manner which provides business agility, supports rapid adaption to changes, creates ease of doing business and lowers the cost of IT is a challenge. Our approach for Digital transformation has brought success for clients who have been able to transform their business in a faster and more rapid manner while driving results for the business.
Beyond Cost Savings: Driving Business Value from the Cloud Through XaaSCognizant
By using the cloud for analytics services and other run-the-business capabilities, organizations can move quickly into new markets and free capital for innovation initiatives.
Moving to the cloud in regulated environmentsKev Miller
Moving to the cloud in regulated environments - presentation by Astrix President, Dale Curtis at Lab Informatics Summit - details the process for moving from traditional premise-based lab tech to the cloud
Similar to CWIN17 london becoming cloud native part 1 - khushil dep (20)
COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care.
Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react.
Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
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Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.