Shyam Bahadur K.C. is a Lead Spa Therapist and Yoga Instructor with over 7 years of experience in hospitality, spa, massage, and wellness fields. He is seeking new opportunities to utilize his skills in customer service, treatment delivery, staff management, and revenue growth. His experience includes positions at Marjan Island Resort and Spa in the UAE and Osho Tapoban Forest Retreat Centre in Nepal. He has certifications in yoga instruction, spa therapy, and beauty treatments.

1. SHYAM BAHADUR K.C.cumccc
Marjan Island, Ras al Khaimah, United Arab Emirates 00971 | (C) +977-0505890667 | shyamkc761@gmail.com
professional summary
An ambitious and optimistic Lead Spa Therapist cum Yoga Instructor having 7+ years of experience with huge sense of
responsibility in the field of Hospitality, Yoga, Ayurveada, Spa, Massage, Beauty therapy, Naturopathy, Health and
Wellness. Able to handle day to day spa operation, customer care with high standard hospitality protocol in 5 star luxury
wellness/resort/hotel environments. Seeking further challenge, responsibility and opportunity to progress my
professional career, wherein my skills and abilities can make effective contribution in providing excellent job.
personal information
Marital status: Married, Citizenship No.: 745-4904, Passport No.: 7162137, Date of birth: 12/08/1982, Hobbies and
interests: Holistic healing, Tai-Chi, Yoga and Meditation.
skills
 Advance interpersonal skills
 Sound knowledge on Spa, Massage, Hammam,
Beauty, Yogic Science, human body system
(anatomy-physiology), Meridian,
Acupressure/Reflexology, chakra energy system
and Aroma therapy
 Computer application- Opera, MICROS, Paytrax,
FBM, MS-Office, Email and Internet.
 Spa bookings.
 Relation team building
 Commitment to quality service
 Strong communication skills
 Holistic health and wellness
 Ayurvedic and yogic lifestyle
 Command on Nepalese/Hindi/English/Arabic
language
 Staff collaboration
 Staff motivator
 Line sanitation
 Inventory control
 Profit enhancement
 Quality control
 Employee hiring and retention
 Developing menus
 Relationship/team building
references
Ms. Marina Petrini (Spa and recreation manager), Marjan Island Resort and Spa by ACCOR HOTELS, Ras al Khaimah
United Arab Emirates, Contact No.: 0506380423, mrinapetrini@gmail.com, P.O.Box: 1475, Tel: +971 7 203 6666, Fax:
+971 7 203 6667, HA0D2-TH@accor.com, www.marjanislandresort.com – www.accorhotels.com.
work history
Head Spa Therapist cum Yoga Instructor
May 2014 - Current
Marjan Island Resort and Spa by ACCOR HOTTELS
Al Marjan Island, Ras al Khaimah United Arab Emirates
 Achieved high customer satisfaction for Massage, Spa, Beauty and esthetic services, Yoga and meditation,
Hammam rituals, Holistic health and wellness consultation.
 Collaborated with team, departments and clients to ensure the delivery of efficient, high-quality service.
 Enhanced company reputation by remarkable excellent guest experience comment online such as Trip Advisor,
Booking.com as well as Hotel’s guest comment letter.

2.  Successfully initiated and implemented training on seasonal and festival special treatments which resulted in
revenue growth and positive outcome.
 Provided coaching, mentoring, and consultation to staff to enhance staff development.
 Consistently received positive feedback from guests on performance reviews.
 Supervised and coordinated Spa activities and employee schedule.
 Managed set up, stock maintenance and line sanitation of full line service for treatment rooms and several
different location such changing rooms, locker rooms, steam/sauna room, Jacuzzi and Hammam and Spa
reception area.
 Cash close and bill settlement, prepare daily revenue report.
 Response the queries - phone and email, arrange the bookings and interdepartmental communication.
Spa Therapist cum Yoga Instructor
Feb 2011 – Mar 2014
Osho Tapoban Forest Retreat Centre
Nagarjuna Hills, Kathmandu, Nepal
 Achieved high customer satisfaction for Yoga Asana, Meditation, Ayurvedic Panchakarma and Yogic
detoxification program, Massage, Spa, Beauty and esthetic services, , Holistic health and wellness consultation.
 Collaborated with team, departments and clients to ensure the delivery of efficient, high-quality service.
 Enhanced company reputation by remarkable excellent guest experience comment online such as Trip Advisor,
Booking.com as well as Hotel’s guest comment letter.
 Successfully initiated and implemented training on seasonal and festival special treatments which resulted in
revenue growth and positive outcome.
 Provided coaching, mentoring, and consultation to junior therapist.
 Consistently received positive feedback from guests on performance reviews.
 Supervised and coordinated Spa activities and employee schedule.
 Managed set up, stock maintenance and line sanitation of full line service for treatment rooms and several
different location such changing rooms, locker rooms, steam/sauna room, Jacuzzi and Spa reception area.
 Cash close and bill settlement, prepare daily revenue report.
 Response the queries - phone and email, arrange the bookings and interdepartmental communication.
Spa Therapist
June 2010 – Dec 2010
Chaitanya Spa
Kathmandu, Nepal
 Delivered high quality of service for Massage, Spa and beauty treatment, Reflexology, Thai massage and Shiatsu.
 Assisted to the spa front desk for bookings and queries.
 Consistently received positive feedback from guests on performance reviews.
 Successfully initiated in the training workshop and practical demonstration.
 Organized Yoga and Meditation classes in the absence of Yoga instructor.
education
Intermediate of Arts (Proficiency Certificate Level): Humanities and Social Science
2007
Tribhuvan University
Nepal
 Emphasis in Economics, Statistics, Humanities and Social Science
Diploma in Yoga Teacher’s Training
2010
Hansada Yoga Asram
Banepa, Kabhre, Nepal.

3. Diploma in Spa Therapy
2009
Wellness Institute of Natural Medicine and Research Center,
Bansbari, Kathmandu, Nepal.
 Emphasis in Massage, Ayurveda, Yogic detoxification, Human anatomy and physiology
 Coursework in skin analysis, masque and microdermabrasion
certification and license
Level 1 Beautician license certification (Government of Nepal)
2012
Council of Technical Education and Vocational Training
Beautician and Hair Dressing Training
2012
Ministry of Nepal Vocational and Skill Development Training Center, Saibu, Lalitpur, Nepal.
Gents Hair cutting and Hair Dressing
2012
Government of Nepal, Cottage and Small Industry Training Centre Kathmandu.
training and workshop
 Skin analysis, Product knowledge and practical on Facial ( Energy lift, whitening and perfection line) 2016
 Child protection and safety (Academic Accor Hotels) 2016
PCI DSS – cash, credit card and internet security (Academic Accor Hotels) 2016
 Firefighting, safety and first aid, Ministry of Civil Defense, United Arab Emirates. 2015
 Skin cleansing, peeling, body polishing, Mask, wrap and massage for body and face(C Product-Dead Sea, Jordan)
2015
 Traditional Hammam bath rituals(Les Sense of Marrakesh) 2015
 Higher Application of Quartz bed precaution and benefit 2014
 Facial Emerson and zed stone massage training (Comfort Zone- Italy) 2014.
 Body strategist(Cellulite Treatment- Product knowledge, skin peeling, wrap and massage) Comfort Zone 2014
 Traditional Thai massage and Tok - Sen Therapy 2013.
languages
Nepalese (native tongue), Hindi (full professional), English (full professional) - writing and speaking. Arabic - basic professional
speaking. Sanskrit can read and understand in basic level.
accomplishments
 Annual performance appraisal – outstanding 2016.
 Best Employ of the month March 2016.
 Star of the month March (Excellent guest comment) 2016.
 Star of the month September (Excellent guest comment) 2015.
additional information
 Physically fit, Athletic personality, excellent pulling, pushing, grasping, and lifting power
 Practioner of holistic healing, Tai-Chi and Qigong exercise.
 Tattoo and piercing – No,
 Any illegal evidence – No,
 Can easily adapt in far island location – Yes.