The Company Profile for Spanovator Updated in June 2011

1. About us
Our Spa Portfolio
Our Partner
by
Sunai Wachirawarakarn

2. Corporate Vision
The innovative total wellness business Solution who lead the industry
and define trend by the talent team with full entrepreneurship. We aim to
maximize wellbeing for all stakeholders with sufficient philosophy.
Corporate Value
+ Attitude
Impossible is Possible
No Box, Like no other
Never Full learning
Heartfelt service
Target aim
Maximize Well Being
Sufficient Profit

3. About us
Sunai – Spanovator
With the diverse experience in managing and developing the different type of spa businesses either
the unique large scale day spa up to award winning luxury resort spas throughout Thailand and South
East Asia; this can guarantee the enthusiastic and innovative spa professional for implementing the
comprehensive spa strategies to ensure the success of spa business operation.
Samrit - Corporate Spa Director
As more than 10 years experience in hospitality industry for many five stars hotels and spas in Thailand
and oversea, Sam’s approach of working focus on quality and result driven to ensure the maximum
satisfaction of all stakeholders.
Namthip - Operation Assistant to Spanovator
The dynamic with energetic style of Namthip work and her experience in spa frontlines more than 5
years will assist you in coordinating for achieving the goals and leading to the team.

4. Our Current Project – Spa Life, Bangkok
Scope of Work:
- Set up new one day spa in Bangkok
- Rebranding 6 day spa in Bangkok
- New Corporate Identity Design
- Spa Recruitment & Training
- Spa Sales & Marketing Plan Review
- New Spa Menu Development
- Spa Retail Development
Management Contract: April 2011 -
Present

5. Our Current Project – Onyx Hospitality Group
Scope of Work:
- Signature Treatment Development
- Spa Treatment Training
- Spa Retail Development
Contract: May 2011 - Present

6. Our Current Project – Harnn Heritage Spa
Scope of Work
• Spa Human Resource Management
• Spa Operation Management
• Spa Sales & Marketing Management
• Spa Treatment and Guest Service Journey Training
• Spa Recruitment
• Spa Quality Audit Management
Management Contract: April 2011 – Present

7. Our Project – Spa Athenee
Scope of Work
• Spa Business Plan Preparation: Budget, FF&E, SOE
• Spa Concept Development
• Spa Marketing Survey
• Spa Re-Branding Guideline
• Spa Product and Equipment Sourcing
• Spa Treatment and Guest Service Journey Training
• Spa Operation Set Up as critical path
• Spa Recruitment Assistance

8. Our Project – Spa IV
Key achievements:
Revenue Growth in year 2010: With the spa menu
reengineering in tern of pricing and new treatment
concept, and the result is 32% spa treatment revenue
growth from the previous year.
Spa Operations Tools Development and Implementation:
Scope of Work To facilitate spa managers in working effectively, I created
the reports and format for operational use which is very
handy and effective to use:
• Spa Rebranding from KA Spa to Spa IV
• Spa IV Retail development Spa Training Development: To enhance the competency of
• Spa Management for SpaIV at Pranburi and Phuket spa manager and team in being able to manage spas in the
competitive environment, I have initiated the exclusive
Contract since September 2009 – February 2011 training program for spa managers and train them with the
following modules

9. Our Previous Projects – Mspa International
Scope of Work : Operation Manager (Southern Asia)
13 spas in Thailand | 3 Spas in Maldives | Spa in Vietnam |
Spa in India
Anantara Resort Phuket (Pre-opening)
| JW Marriott Resort Phuket | Four Seasons Bangkok
Le Royal Meridian Plaza Athenee | Royal Orchid Sheraton|
Bangkok Marriott Resort |Hua Hin Marriott Resort
Pattaya Marriott Resort | Anantara Resort Golden Triangle|
Anantara Resort Samui| Anantara Resort Hua Hin
Sheraton Resort & Spa Krabi| Sala Samui
Anantara Resort Maldives in Veli, Dighu and Naladhu,
Maldives
Mandara spa in Hai Phong, Vietnam
Mandara spa in Radisson Alibaug, India
Operation Management from July 2006 - December 2008

10. Our Previous Projects – Mspa International
Awards & Recognitions:
2008 Travel & Leisure (Southeast Asia) – February – World’s Best Spas Awards - 3rd in Top 10 Hotel Spas in Asia Pacific, Africa and Middle East
2007 Smart Travel Asia Reader’s Awards (HK) – Best in Travel Poll 2007– JWMP listed 9th in the Best Spa Hotel/Resort, Asia Travel & Leisure (USA) – October –
World’s Best Spas Awards - 3rd in Top 10 Hotel Spas in Asia Pacific, Africa and Middle East
Revenue Growth in year 2008: I initiated the incentive scheme to motivate team in promoting more premium service with higher spend for each guest. And the
result:
• 74% growth for Elemis Treatment revenue | 20% growth for Spa Package revenue | 86% growth for Retail Revenue | 766% growth for Series treatment revenue
Spa Operations Tools Development and Implementation: To facilitate spa managers in working effectively, I created the reports and format for operational use
which is very handy and effective to use:
• Spa Quality Audit Format: Pre treatment / Post treatment and Facilities
• Spa Rostering: To allocate therapists as business demand and could forecast the therapist efficiency
• Spa KPIs Measurement: The format for monthly tracking the achievement of each spa KPIs.
Spa Management Training Development: To enhance the competency of spa managers in being able to manage spas in the competitive environment, I have initiated
the exclusive training program for spa managers and train them with the following modules:
• Spa Rostering Management: How to allocate staffs efficiently to match with business demand
• Spa Profit & Loss Management: How to interpret the Profit & Loss statement and take actions properly
• Spa Quality Audit Management: How to maintain and audit spa operations as the company standard
• Spa Strategic Management: How to initiate the spa strategies in accomplishing the SMART objectives

11. Our Partner

12. Contact
Me
Sunai
Wachirawarakar
n
My Mobile:
+66 81-2070543
Email:
sunai@spanovator.com