1. Curriculum Vitae
Personal information
First name(s) / Surname(s) Ms Ana / Malesevic
Address(es)
House number, street name, postcode, city,
Country
8, Lazara Mutapa, 31000, Uzice, Serbia
Telephone(s) +38131521641
Mobile +381641292941
E-mail ana_malesevic@yahoo.co.uk
Nationality Serbian
Date of birth 08.11.1977.
Gender Female
Marital Status Single
Desired employment /
Occupational field
Beauty therapist,body therapist,guest relationship
Work experience:
Dateshttp://youtu.be/ttgCTJoGo08 From 2008. to 2015..
Occupation or position held Spa manager
Main activities and responsibilities --Presention of spa and welcoming the guest
- Create weekly work schedules
- Train new employees
- Organizing the procedures in the center
- Taking care of employees needs and duties
-Representing the center in media
- Maintained record control
-Facial treatments-microdemoabrasion,laser epilation,physical therapy
- Presentation of SPA
- Receiving treatment appointments
- Beauty and care products salesment
- Corespondence with center in Zurich
- Replying e-mails
- Control of standards
- Quality control
- Sharing own experience with the team
-Body and facial treatments:sport massage,facial massage,nail care
Name and address of employer Beauty and Style, Maldive
Type of business or sector Spa
Dateshttp://youtu.be/ttgCTJoGo08 From 2007. to 2008.
Occupation or position held Spa supervisor
Main activities and responsibilities - Welcoming guests
- Presentation of SPA
- Receiving treatment appointments
- Beauty and care products salesment
- Corespondence with center in Zurich
- Replying e-mails
- Control of standards
- Quality control
- Sharing own experience with the team
-Body and facial treatments:sport massage,facial massage,nail care
Name and address of employer Beauty and Style, Maldive
Type of business or sector Spa
Type of business or sector Spa
2. Type of business or sector Spa
Dates From 2005. to 2007.
Occupation or position held Spa manager
Main activities and responsibilities - Organising the procedures in the center
- Taking care of employee’s needs and duties
- Representing the center in media
- Yoga classes
- Visiting fairs and learning all the time about the way other centers work
- Business mails correspondence
- Microdermoabrasion, laser depilation, facial treatments
- Physical therapy
Name and address of employer Spa Room, N.Pasica 26,Olivera Markovic,
Type of business or sector
Dates During 2005.
Occupation or position held Guest relationship
Main activities and responsibilities - Providing personal assistance and all kind of information to the guests
- Typing memos, correspondence, travel vauchers
- Listening and resolving guest’s complainments
- Payment reception and so on
Name and address of employer Sim Tours DOO
Type of business or sector Touristic agency
Dates From 2001. to 2005.
Occupation or position held Physical therapist
Main activities and responsibilities - Working on departure of physical medicine
- All kinds of electrical procedures,massage
-Usage of steam bath
-Usage of sauna
-Aroma therapy with essential oils,etc
Name and address of employer Rehabilitation Center Cigota – Zlatibor,
Type of business or sector
Education and training
Add separate entries for each relevant
course you have completed, starting from
the most recent.
.2005.-.2005.
Title of qualification awarded Intermediate adults-english language course
Principal subjects/occupational
skills covered
Name and type of organisation
providing education and training
Culture and Education Agency-RAS
Dates 2005.
Title of qualification awarded Reviderm therapist
Principal subjects/occupational
skills covered
Intensive training in the technique of microdermabrasion.The training program in
cluded:basic of controlled microdermabrasion,use of reviderm skin peeler for the
treatment of skin problems and aged or UV-Light damaged skin, integration of
microdermabrasion in a wide ranging dermocosmetic treatment concept.
Name and type of organisation
providing education and training
Expo Comm Inzeniring d.o.o.
Dates 2004.
Title of qualification awarded MS Excel,Word and internet usage
Principal subjects/occupational
skills covered
Name and type of organisation
providing education and training
NL Pro group
Dates 2004.
3. Title of qualification awarded Light and heat therapist
Principal subjects/occupational
skills covered
Basic course-24 hours,and intensive course-30 hours
Name and type of organisation
providing education and training
D.O.O.WIS,Subotica
Personal skills and
competences
Mother tongue(s) Serbian
Other language(s) English
Self-assessment Understanding
(level)
Speaking
(level)
Writing
(level)
English Language high good good
basic
Social skills and competences Good both at individual and team work; capable to deal with stressful situations;
high level of responsibility; good general culture and knowledge; distinguished in
good manners; patient, understanding, polite and tolerant
Organisational skills and
competences
Good experience in organizing the work and communication with customers
Technical skills and competences
Computer skills and competences Course of MS Excel, Word and Internet usage
Artistic skills and competences
Other skills and competences
Driving licence No
Additional information
Annexes I can submit Reference letter or provide contact with previous employers.