1. RESUME
SAMEER RAGHUNATH KULKARNI
Contact No: 09923800435
sameer_kulkarni_79@yahoo.com
____________________________________________________________________
ANANDA SPA INSTITUTE:
1 year International SPA course at Ananda SPA Institute,Hyderabad, India.
(13th
April 2011 to 12th
April 2012.)
Massages.
Facials.
Manicure and Pedicure.
Scrubs and Wraps.
CIBTAC Certified inBodyMassage,ReflexologyandSPATherapy.
MASTERS INSOCIAL SERVICE. (2001 - 2003)
Karve Institute of Social Service
GRADUATIONIN COMMERCE. (1998 - 2001)
Marathwada Mitra Mandal College of Commerce
MAHARASHTRA STATE BOARD OF SECONDARYAND HIGHER SECONDARY EDUCATION BOARD
HIGHER SECONDARYCERTIFICATE EXAMINATION. (1998)
MaeersCollege of Commerce.
MAHARASHTRA STATE BOARD OF SECONDARYAND HIGHER SECONDARY EDUCATION BOARD
S. SECONDARY CERTIFICATE EXAMINATION. (1996)

2. WORK EXPERIENCE:-
AestheticsMedi SPA.
(16th
December2014 till date).
SPA Manager.
- Responsible forsalesof twobranches.
- I am supposedtofollowthe StandardOperatingProtocol (SOP),Products,Costing,Laundry.
Marketingand targetachievementsforthe month.
- Collectionof dataandreportmakingand calculationof businessreports.Reportanalysisandits
presentation.
Urban Nirvana WellnessCorporationLLP
(19th
September2012 till 21st
October 2014).
Assistant Manager – SPA Operations.
- HelpedtoopenoutletsinvariouslocationsinIndia.
- I am supposedtofollowthe StandardOperatingProtocol (SOP),Products, Costing, Laundry.
Marketingand targetachievementsforthe month.
- Collectionof dataandreportmakingand calculationof businessreports.Reportanalysisand its
presentation.
- Site visitsandfollow upwiththe FDEand the therapists.Reportsubmissionsof the visits.
- I have beentrainingthe therapistsonthe floor.IncasesIalso have to re train them.
O2 SPA (Masthi Health and Beauty Private Limited).
(15th
April 2012 till 18th
September2012.)
FDE cum Therapist.
- I was placedinO2 SPA,Pune outletfor3 months.I wasassignedasa Front Desk Executive (FDE)
cum Therapist. I usedtodo the Therapieswhichwere BodyMassages,Scrubs,Wraps and Facials.
- I was basedin O2 SPA, Courtyard Marriott, Ahmedabad(transferredfromPune).Iamdesignated
as the Front Desk Executive (FDE). SoldMembershipcardsandGiftCards to the clientsalongwith
cross and up sell of the treatments.
- Handlingclient’scomplaints,keeping clientsfeedbackandinformingthe therapistsaboutthe same.

3. - Target achievements.
- Alternativeday’stherapistbriefingaboutthe currentissuesandfeedbackfromthem.
- Reportkeepingaswell asDocumentationof the reports.IndentandInventoryrecordmaintained.
IBM DAKSH. (1st
December2009 till 10th
April 2011.)
VirginMedia.
Customer Care Executive.
- Handle queriesof VirginMediacustomersviae-mailsandletters.
WNS.(13th
October 2008 till 7th
September2009)
AvivaLife Insurance.
CustomerCare Executive.
- InboundCalls.
- Deal withexistingLife Insurance Customers.
INFOSYSBPO. (11th
December2006 till 15th
August 2008.)
ArrowElectronics.
ProcessExecutive.
- OrderManagement.
- WorkedonQuotationsandPurchase Orders.
THE CHARTERED ACCOUNTANTINSTITUTE OF INDIA, PUNEBRANCH.
(23rd
July2005 till 4th
November2006.)
Event Management:-
- Correspondence.
- Travel / Hotel /Hall Bookings.
- RecordMaintenance.
- NewsLetter.
- House Keeping.

4. ASHWAMEDH ENTERPRISES. (2nd
September2004 till 22nd
July 2005)
Administrator.
- Correspondence.
- RecordMaintenance.
- Travel/Hotel andHall Bookings.
PERSONAL INFORMATION:
Date of Birth: 14th
June,1979.
Married Status: Not Married.
Nationality:Indian.
Understand,Read and Write:Marathi, Hindi andEnglish.
PermanentAddress:
44/3, Jyoti VillaCooperativeHousingSociety,
Happy Colony,Kothrud,
Pune:411 038
Maharashtra.
The above providedinformationistrue tomyknowledge.
SameerR. Kulkarni