- Conceptualized the world’s first cultural spa concept
- Developed the spa business plan and operations manual
- Designed the spa layout and treatment rooms
- Sourced all spa equipment and amenities
- Recruited and trained all spa staffs
- Managed daily spa operations
- Developed spa marketing and sales strategies
- Managed spa financials and budgets
Achievements:
- Won the Best New Spa in Asia Award by Spa Asia in 2004
- Achieved profitability in the first year of operations
- Increased annual revenue by 30% year-on-year
Period: January 2003 – December 2005
Location: Bangkok