John David has over 15 years of experience in data analytics, IT support, and database engineering. He holds a Higher Diploma in Data Analytics and BSc in Transport Operations and Technology from the National College of Ireland and Dublin Institute of Technology, respectively. His past roles include providing IT support at a college helpdesk, designing and maintaining SQL databases as a Database Engineer at Dell Computer, and using Excel, Access, Python, R, and other tools to analyze data and build data warehouses and data marts.

1. JOHN DAVID
41 ABBYWELL CHAPLE, RD KINSEALY MALAHIDE, | H: 0858563578 | C: 0877717602 | John2salamm@gmail.com
Education:
2014-2015
 National College of Ireland: Higher Diploma in Data Analytics (Level 8)
Modules: Business Data Analysis, Data and Web Mining, Python Programme,
R Programmer, Database Engineering/MYSQL, Statistics, SPSS.
 Project: ‘Conducted primary researchon 4 million Customers Complaint on financial Issues’.
– UK, ROI and USA from 2010 to 2014.
o By Using SPSS to Analysis the data and plot the Graphs for the report
o Using R Programmer to Analysis the big data for my report
o Using Python Programme to do the data migrate process of transferring data
between storage type
o And use it for MySQL database, so that I can Analysis it and implementing it
in writing my report result.
2010-2014
 Dublin Institute of Technology: BSc (honours) Degree in Transport Operations and
Technology
Module: Information Technology, Quantitative method, Statistics, Intermodal
Transport Management, Strategic Management, Financial Management, Data
Transmission, Data Warehouse/ implementing a data warehouse with SQL Server,
Microsoft Office Advanced.
 Final Year Dissertation: 'The Integrated Transport Smartcard Contrasts'
o Conducted primary research of the all smartcards for transportation in UK and
Ireland including Leap Card in relation to coverage of significant events in the
UK transport bombing since July 2005.
o Interviewed senior managers in Irish Rail and Dublin Bus regarding Lead Card
usage.
o Undertook analysis of global smartcards reports of comparatives events
Analysed finding and made recommendations that may later implemented by
Leap Card management.
1999-2001
 St Flanna’s College: Leaving Certificate Module: English, French, Maths and
Religion.

2. Work Experience:
Jan 2008 –Oct 2010
Senior College, Dun Laoghaire, Co. Dublin
IT Helpdesk Assistant
 Providing frontline IT support to over 1,500 students and 100 staff
 Responding to questions from callers and walk-ins; remotely assisting students, staff,
and with technology problems in offices, classrooms, and residence; assisting in person
with problems in the lab.
 Experience using logging problems and queries on the helpdesk system,
troubleshooting, resolving and escalating it issues on a day basis.
 Experience with pc hardware maintenance and pc software installations (operating
system i.e. - Microsoft office, Netbeans, SQL, IBM SPSS Statistics, ETC).
 Solving basic network connectivity issues i.e. - connecting new pcs, local server.
 Asset tagging of all IT related equipment.
 The one of the first members of I.T support to be trusted with the resident internet on a
DHCP sever.
Jan 2001 – Nov 2005 (Dec 2005-Jan 2008, An Post: Post Person)
DELL COMPUTER Limerick
SQL Database Engineer/ Data Warehouse
 Design and maintain a database that provides informative and relevant data to other
employees’ within the organization.
 I was in charge of keeping a company’s database available, secure and stable.
 I am constantly test the data that is coming from the database to ensure it is not
corrupted.
 I am constantly updates my skills to keep up ever-changing computer technologies.
 I integrate new products and software packages into the system, and seeing that the data
produced is accurate.
 I always train other employees in the organization on how to access a database and how
to make the best use of its contents.
 I implement a data warehouse with SQL Server
 I do perform ETL and Data Marts for the organization
 E Means to Extract data from each department and external on operational systems
 T Means to Transformation of the data to make it useful to the benefit of the
organization.
 L Means Loading the data and save it to the warehouse.
 Data Marts is to keep it simple for the user in the different department for usage, I don’t
mess with my data because small problem are easier to solve.

3. I use excel for 10 years to perform the flowing
 Data organization differs according to analysis and making it to reorganize data in
many ways and do many different analyses, like
o Descriptive Statistics, Correlations, Two-Sample T-test, Paired t-test ,
Crosstabulation and Chi-Squared Test of Independence, Simple Frequencies,
Linear Regression, Analysis of Variance, One-way ANOVA, Two-Factor ANOVA
Without Replication, Two-Factor ANOVA with Replicates, which I can easily do
with R, Python and Weka Programme.
Excel and Access, better together, this is what I use it for in 10 year
o Copying an Excel worksheet to an Access datasheet
o Sharing data by linking to an Excel worksheet from Access
o Moving data by importing Excel data into Access
o Connecting to Access data from Excel
o Using Access reports with Excel data
o Using Access forms with Excel data
o Filtering, sorting, and querying in Access is so like Excel
o Collecting data for Excel analysis by using Access
o Doing a Mail Merge or creating labels
o Combining Excel and Access with SharePoint technologies
o Design forms, report, query, tables in database, macros, modules in Access which I
can easily do with MySQL and Oracle g10 or g11
I use VBA program to format and print month-end sales report in Dell Computer for 4 year. I
can use it to execute the macro with a single command, causing Excel to automatically perform
many time-consuming procedures.