• Total experience of 3+ years in IT industry • Good exposure in Manual Testing and Business Analyst domain also knowledge in Software and Telecom domain. • Commitment and conformance to delivering quality applications adhering to deadlines. • Skilled in manual testing. • Having good Knowledge of Unix and SQL. • Having good Knowledge of ITSM tool. • Worked under Waterfall and AGILE Methodologies

1. Pooja Pimprikar
Mobile: 7798580192 Email: poojapimprikar@gmail.com
Objective: To work in an organization which provides competitive environment for personal and
career development, gives opportunities to work with its latest technology, and enhances the capacity
and ability to learn new technology, which shall contribute to the productivity and profitability of the
organization.
Summary
 Total experience of 3+yearsin IT industry
 Good exposure inManual TestingandBusinessAnalystdomainalsoknowledge inSoftwareand
Telecomdomain.
 Commitmentandconformance todeliveringqualityapplicationsadheringtodeadlines.
 Skilledinmanual testing.
 HavinggoodKnowledgeof UnixandSQL.
 HavinggoodKnowledgeof ITSMtool.
 WorkedunderWaterfall andAGILE Methodologies
 Preparationof TestEstimates,TestStrategyand Test Plan
 Experience in Functional,Progression,RegressionandSystemtesting
 Abilitytounderstand Functional/systemRequirementsandDesignDocuments
 Soundknowledgeof Highlevel andLow Level testscenario preparation,testdata preparation
and defecttrackingvia HP Quality Centre 11.
 ConductTransactionQualityAudits,TicketDataAnalysis&ErrorAnalysisforenterprise clientsof
CanadianISP ‘TELUS’ PROJECTand providinganeffective resolutiontoavoidrepetitive issues.
 Drive QualityInitiativesandDrive OrganizationLevelQualityInitiatives.Experience inco-
coordinatingwithbusinessandITteam acrossall phasesof SDLC.
 Provide TransactionQualityMetrics.
 Provide Feedbacksandsuggestionsforimprovement.
 PublishDashboards,reportsatdefinedintervals.Adherence &record
 Maintenance toInternal andExternal QMSAuditRequirements.
 Familiarwith Software DevelopmentLifeCycle (SDLC)methodologieslikeAgileandScrum
Model.
 Knowledge of translatingcomplex businessneedsintoclear,concise Businessrequirement
Document.(BRD)
 Knowledge of conductingJointApplicationDevelopment(JAD) sessionswithenduserstoprovide
foraccurate statementof systemrequirementsandabetterunderstandingof commongoals
 Provide datainputstointernal stakeholders.
 Familiarwithgathering&analyzingbusinessrequirements,process&developspecification
documents.
 Knowledge of usingleadingindustrytoolslike MSVisio,MSOffice to developvariousproject
deliverables.

2.  GAP Analysis& Controls,Error Analysisand Root Cause Analysisfor processdeviations.
 ContinuousFocusandDrive tomeetandexceedSLAs.
 Excellent communication&interpersonalskillswithstrong,analytical,teambuilding&
organizationalabilities.
 CertificationprograminBusinessAnalystfrom INSTITUTEOF BUSINESSANALYSTTRAINING (IBAT)
Work Experience
1) Project: TELUS
Company: TechMahindra LTD
Responsibilities:
 Conduct Transaction Quality Audits, Ticket Data Analysis & Error Analysis for enterprise clients of
CanadianISP ‘TELUS’ PROJECTand providinganeffective resolutiontoavoidrepetitive issues.
 Drive Quality Initiatives and Drive Organization Level Quality Initiatives. Experience in co-
coordinatingwithbusinessandITteam acrossall phasesof SDLC.
 Provide Transaction QualityMetrics.
 Provide Feedbacksandsuggestionsforimprovement.
 PublishDashboards,reportsatdefinedintervals.Adherence &record
 Maintenance toInternal andExternal QMSAuditRequirements.
 Knowledge of translating complex business needs into clear, concise Business requirement
Document.(BRD)
 ConductTransactionQualityAudits,TicketDataAnalysis&Error Analysis
 Provide TransactionQualityMetrics.
 Provide Feedbacksandsuggestionsforimprovement.
 PublishDashboards,reportsatdefinedintervals.
 Drive QualityInitiativesandDrive OrganizationLevel QualityInitiatives.
 Provide datainputstointernal stakeholders.
 FlexibilityandAvailabilityforanyad-hocbusinessrequirement.
 EstablishcontrolsonTransactionProcessingaimingforaZeroDefectOutput.
2)Project: VHA-VodaFoneHucthuson Australia
Company: TechMahindra LTD
Responsibilities:
 Discussionwithonshore teamregardingnew requirementsandProcessimplementation.
 Working on Agile methodology for getting all the updates regarding environment, new functionalities
added.

3.  DailySyncup Call withOnshore teamtoensure the processontrackand discussonissuescomingup.
 Analysisof requirementsandmakingaHighlevel PlanningandDetailedlevel planning.
 Participatinginexecutionof sanity,regression,functional testing,systemtesting.
 Trackingand givingsupporttothe Defectsfromstartto closure.
 Attending defect resolution calls, suggest some quick way to get the testing moving while fixes being
ready.
 ActivelyinvolvedwithDevelopmentandotherteamsduringexecution.
 Knowledge sharingwithentireteamaftersuccessfullycompletelyeachrelease.
 Interactionwithclientaboutthe dailystatusandgivingdemoonmajorprojectexecution.
 Participatinginscrummeetings.
 ProductionDeploymentSupport.
 Givingdatasupportto otherteam
 Execute testscriptsandleadthe testingof myModule.
 Preparation of test plan for each release. Review test, validation, and pilot results to ensure that they
meetthe entryandexitcriteria.
 Mentoring the team while implementing various other New Test Functional areas, Reviewing Test
Conditions,Cases/StepsandTestDataPreparation
 Involvedindefectidentification,retestingand updatingthe defectreportfromQCtodelivery
 Testdata analysis,datapreparation,executionandreporting
 Defectmanagement– Follow upandreporting
 Highlightingaboutthe issues,risks,limitationsetc.forthe presentandfuture deliverables.
3) Project: ICICIFinancial Software
Company: 3i-INFOTECH, Mumbai
Responsibilities:
 Communicatingwithuserforproblemdetermination,DebuggingandProvidingSolutionfor
problem.
 Followthe actionplanas perBRS and Report
 Resolvingtechnical andnon-technical issues.
 Prepare documentsforKeepingRecordsof DevelopmentProcess
 Debuggingof CodesandTestingprocessonHPQCtool
Technical Skills
 Operating System: WindowsXP, Windows07, Unix/Linux
 Languages: C, C++ , HTML,UNIX
 Database Technologies: SQL Developer,Oracle
 Documentation Tools: MS-Office,MS-Access,Ms Word, Excel &Power Point
 IDE : Putty,HPQC,SQL Developer
 Test Management Tool /Utilities : HP QualityCenter11
 BMC tool: ITSM Tool

4. Professional Training/Certification
 PostGraduate DiplomainAdvance computing(PG-CDAC)
 Diplomainsoftware testing
 BusinessAnalystProfessional ProgramFromInstitute of BusinessAnalystTraining-Pune.