Utkarsh has over 2 years of experience in quality assurance testing. He has expertise in mobile app testing, web app testing, and testing methodologies like Agile. He is skilled in test planning, execution, defect reporting, and ensuring quality software. He has received several awards for his work on projects for CIBC, including their mobile banking app and remote deposit capture features.
1. Name: Utkarsh
PHONE No- 09987918890
Email: Utkarshrv2008@gmail.com
CAREER OBJECTIVE:
Being an integral part of a well reputed organization that provides me a platform to develop my
technical skills in accordance with the latest trends of competitive world and to secure a
positionasa Software QualityAssurance Analystinachallengingenvironment.
EXPERIENCE SUMMARY:
• Total experience of 2years3 months inQuality Assurance Testing.
• Core competency in quality management includes requirement analysis, test scenario
preparation,testcase writingandmanual testexecution.
• Involved in both Web Based testing (Browser Testing) as well as Native Mobile Application
Testing on various mobile devices (e.g. Blackberry, iPhones, iPads etc.). Also have a deep insight
intothe IVR Testing
• Handling the client delegation for the executive visits. Coordinating all the sessions that would
be put up forthem
• Coordinating with teams for updates and resolving issues are some of the key activities that I
have successfullyperformed.
• Abilitytoworkin a team as well asindependently.
• Stronganalytical andlogical skills.
• Organizationskillsandworkethicensure deliveringaqualityproductontime.
SKILL SET:
• Special Software HPQuality Centre .
• Experience in mobile testing.
• Strong skills in implementing Testing Methodologies for Large Enterprise and Web/Mobile
applications using Use Case Documents, Functional Specifications Document and Business
RequirementsDocument.
• Excellent Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life
Cycle(STLC) onWebBasedApplicationusing AgileandIterative methodologies.
• Skills in gathering requirements from End Users, reviewing Business Requirement Documents
and BusinessSpecificationsDocuments.
• OperatingSystems XP,iOS5, iOS6, iOS 8 various versionsofAndroid OS.
• Strongwritten,verbal presentationand communicationskills.
2. • Strongleadershipandinterpersonalskills.
• ISTQB FoundationLevel Certified
Technical Skills:
Testing concepts : SDLC, STLC, TestingLevels,TestingTypes,Agile
TestingTools : QualityCentre
Tools & Utilities : MS-Office,Excel
NOTABLE ACCOMPLISHMENTS:
• Part of testingteamon the Mobile Bankingapplication forCIBC whichhasbeenvoted the best
in Mobile BankingApplicationin North America.
• Beena key resource of the QA teamwhichhandledthe firstof itskindprojectinthe Canadian
marketfor submittingchequesthroughmobile handsets.Thisteamalsowondirectclient
appreciationawardforthe spectaculartime tomarketwe helpedtoachieve.
• Awarded withbrilliantratingsduringappraisalswhichhelpedme togrow quicklyinmy
organization
• Have beenconferredwithNine(9) internal awardsforthe excellentworkdone onall the
deliverable andthe differentroles andresponsibility assignedtome.
• The youngest inmy teamto have voluntarilypickedupthe taskof timesheetsandmaintaining
the tasks inthe integratedsystemusedthroughout myorganization andalsocongratulatedby
all for the brilliantworkdone inthatfield.
CERTIFICATIONS:
ISTQB FoundationCertifiedtester
WORK EXPERIENCE:
• Tata Consultancy ServicesLtd, Mumbai
1. (From September2012 - Present)
CurrentlyworkingasSystemsEngineerin TataConsultancyServicesLtd, Mumbai.
3. CLIENT DESCRIPTION
The Canadian Imperial Bank of Commerce is one of Canada's chartered banks, fifth largest by deposits.
The bank's has two strategic business units, CIBC World Markets and CIBC Retail Markets which also
have international operations in the United States, the Caribbean, Asia and the United Kingdom.
Globally, CIBC serves more than eleven million clients, and has over 40,000 employees. CIBC was named
Canada’s Best Consumer Internet Bank for the third year in a row by Global Finance magazine in its 11th
annual “World’sBestInternetBanks”competition.
CAREER PROFILE
September2012 – Till Date Tata Consultancy ServicesLtd
ProjectTitle Mobile TargetedOffers
Duration March 2014- Sept2014
Description The purpose of Mobile Targeted Offer
initiative was to enable the presentation of
Targeted Offers within
Mobile Banking, leveraging existing Online
Targeted Offer process, infrastructure and
remote fulfillment capabilities.
User can either accept or decline or view
the targeted offer later. Since this project
required display of various
offers related to credit cards, lot of
coordination with various teams such as
remote banking and cards teams was
required.
Role Team Member
Responsibilities • The end to end functionality testing
as well as fulfillment testing of
various offers across different
mobile channels and OS versions.
• Performed Black Box Testing at
various stages of SDLC,Adhoc
Testing, User-Acceptance Testing
and Regression testing.
• Testdata preparationrequiredto
execute the testcases.
• Generated defects report, tracked
the status of the defects, added new
defects, updated the defects and
4. analyzed the defects.
• Assisted in creating Test plans to
ensure that test cases are
appropriately translated into
required form.
Achievements Awardedasthe bestteam of the quarter.
ProjectTitle NewGenerationAuthentication
Duration Dec 2013 – April 2014
Description The aim of thisprojectwas to create an one
time passwordwhichisa unique 6digitnumber
whenthe userdoesa highrisktransaction.
Role Team Member
Responsibilities • TestStrategypreparationwhichishigh
level documentdeciding the scope and
objectivesalongwiththe riskand
mitigationslinkedtothe project.
• Riskassessmentanddocumentationof
the project.
• Detailedunderstandingof the eventual
flow of the functionalities.
• Analyzed the Business Requirements
and Functional Requirements using
Business Requirement Document and
Use case Document.
• To validate the compliance of aprocess
or product withthe requirementsfor
that processor product.
• Testdata preparationrequiredto
execute the testcasesandfindoutif the
software isdefectfree.
• Testcase and scenariowritingforall the
respective modulesof the project.
• Interactedwith the BA Team to clarify the
requirements.
• Managed updates as per requirement
5. changesfromBusiness
Achievements Awardedasthe bestteam of the quarter.
ProjectTitle Remote Deposit Capture
Duration June 2013 – Oct 2013
Description It was the firsteverprojectwhichused
capturingof chequesfunctionalityand
submittingthemthroughsmartphones.CIBC
was the firstto launchthisservice inthe Canada
region.
Role SubjectMatter Expert
Responsibilities • Executed test cases manually, validate
test results, determine defects, record
and reportdefect
• TestScenarioand TraceabilityMatrix
Preparation
• Usinga frameworktodevelop test
cases.
• Preparationof the testdata to testthe
software application.
• ExtensivelyperformedBlackBox testing,
GUI, Functional,Regressionanduser
acceptance testing(UAT) ondifferent
versionsof the application.
• Performed Re-testing, Regression and
SanityTesting.
• Handled the role of a module lead when
specific regression testing was to be
done.
• Direct interaction with the Onsite
coordinator on critical decisions to be
taken.
Achievements One of the mostambitiousprojectof CIBCand
the firstof itskindinCanada. Thismodule hasa
dependencyon16 differentbackendsmakingit
all the more difficulttofindastable
environmentandrunthroughthe tests.Inspite
of all the issuesthe releasewasdeliveredon
time withnohighseveritydefectspresentinit.
6. Receivedthe CIBCAchieversawardforthe
excellenttime tomarketwe helpedthe
applicationtoachieve indifficultconditions.
ProjectTitle Android Mobile CI
Duration FEBRUARY 2013 – JULY 2013
Description The aim for thisrelease was tomake Android
Smart phonesspecificuserinterface forCIBC
Mobile BankingApplication.
Role SubjectMatter Expert
Responsibilities
• Findingoutthe functional orprocess
gaps inthe businessrequirement
documents.
• PreparedTestcasesfor GUI testing,
InstallationTesting,Functionality
Testing,SystemIntegrationTesting,
SecurityTestingusingQualityCentre.
• Defectreportingand trackinginthe
defecttracker.
• Managed updatesasper requirement
changesfromBusiness.
• DevelopedPositiveandNegativeTest
casesfor Functional partof application
and performedManual Testing.
Achievements The applicationwasmuchneededbyCIBC to
penetrate intothe evergrowingmobile market.
We playedacrucial role in deliveringthe right
productthat too inthe stipulatedtime.
ACHIEVEMENTS AND AWARDS:
• Awarded ‘Star of the Month’ twice forhandlingdifficultassignmentsexceptionallywell with
differentareasof management
• Awarded ‘Onthe Spot’ seventimesforshowinggreatlearningattitude andsimultaneously
managingdifferentrolesandresponsibilityefficiently.
• Receivedexcellentappraisal ratinginall the quarters.
7. • Suggestednewideasonimprovingprocessesthatisautomatingthe mappingof testcaseswith
the businessrulesinqualitycenter.
• Beenthe youngestassociate tohandle the internal task of maintenance systemformyproject
that isusedthroughoutthe organization.
• Managed CustomerVisits by understandingthe needsof the customerandthen tryingtofigure
out the capabilitiestobe showcasedtothe Customerbydiscussingwiththe SeniorManagement.
• Generated anexcellentgripon Remote DepositCapture. I wasgiventhe taskof explainingthe
complete flowandthe technicalitiesof the projectwithall the impedimentsandalsotheir
solutionstootherclientswhocame downtoget a betterideaof how RDC worked.
• Identified asthe Technical SPOCfor the Mobile team to connectwiththe Infrastructure teams.
Thishas givenme a brilliantinsightof the Wi-fi andthe sensorsetupTCSputup for the Moblie
Testing.
• Alsobeenrecognizedasthe SME on the framework createdby CIBC for the complete testing
purposes.TestingrelatedtoCIBCanywhere needstoadhere tothe rulesinthe framework.
Conductingsessionsforall the new entriesintothe projectwasanimportantresponsibilitygiven
to me
ACADEMIA:
• B.E. inIndustrial andProductionengineering fromMIT,Manipal University.SecuredaCGPA of
7.44/10.
• Xth
(ICSEBOARD) fromRajendra Vidyalaya, Jamshedpur securing 85%
• XIIth
(CBSE BOARD) fromRajendra Vidyalaya, Jamshedpursecuring 78%
PERSONAL DETAILS:
Full Name: Utkarsh
Date of Birth: 20-08-1990
Sex:Male
Nationality:Indian