- Vaibhav Jain has over 12 years of experience as a Test Manager and Project Manager in software testing. He has expertise in test management, automation, and leading QA teams across various domains including healthcare, financial services, and capital markets. - He has extensive experience setting up testing processes, frameworks, metrics collection, and ensuring quality delivery for clients. Some key projects include test automation for healthcare billing and risk analysis applications, and managing testing for medical device and capital markets projects. - His skills include test automation using Selenium WebDriver, ROBOT, and CodedUI, as well as experience with test management tools like QMetry, Rally, and ClearQuest. He holds certifications in software testing and project management.

1. Vaibhav Jain
http://in.linkedin.com/in/vaibhavjain
91.9860005927
saatvik@gmail.com
A-103, Elysium, Wakad,
Pune – 411057, Maharashtra
PROFESSIONAL SUMMARY
Summary
- A forwardthinking,capable andcommittedTestManagerwitha provenabilitytomeetagreed
deadlines,co-ordinate workandsetuptestingprocessesandframeworksforQA teams.
Focusedonany task at handand able to utilize existingtestknowledge andexperiencestocome
up withpractical solutionsandalternativestotestingprocesses.
- 12 Years of hands-onexperience inSoftware Testing
- 8 Yearsof experience inleadingandmanagingendtoend QA and BusinessAssurance forclients
- Workedextensivelyin HealthCare,Life Sciencesand BFSI domains
- Expertise in AutomatedaswellasManual Test Management
- Experiencedwith SeleniumWebdriverandCodedUIautomationtesttools
- ExperiencedwithSelenium ROBOTframework
- VerificationandValidationteamsfor Healthcare and Medical Devices products.
- Workedon 21 CFR Part 11, 21 CFR Part 820, Medical Billing,Meaningful Use,HIPAA, Computer
SystemsValidation,510(k) notifications,Pharma Labelingand Artwork Managementareas of
HealthCare and Life Sciencesdomain
- Workedon Equity Deal Managementand ForeignExchange Settlementareasof BFSI domain
- Clientfacingexperience inRequirementGathering,QualityManagement,ProjectManagement,
Statementof Work(SOW) finalization,Escalationhandlingetc.
- Well versedwithall aspectsof QAMetrics.Settingupof MetricsPlanand Metrics collection
mechanisms.Generationof weeklyQA Dashboardsandpresentingtothe seniormanagement.
- Experienced withformulatingresponsesto RFPs(RequestforProposal)
- Experience inmanaging Time & Material (T&M) as well as FixedPrice (FP) projects.
- Onsite experience atTokyo,Japanonbusinessvisa.
- ValidUSA businessvisa(B1) till 2023
SKILLS
OperatingSystems: Windows,iOS5,Android 2.3
Technical Tools and Languages: SeleniumWebDriver,ROBOT,CodedUI,Java,SQL,VB
ProductivityTools: MicrosoftProject, MS Office,MS Project
ProcessManagement Tools:QMetry, TeamTrack, Bugzilla(Admin),Rally(ScrumMaster),Rational Clear
Quest

2. Certifications:InternationalSoftwareTestingQualificationsBoard(ISTQB) certified,CompTIA A+,
PersistentCertifiedProjectManager,PersistentCertifiedScrumMaster
EDUCATION
BE - Electronicsfrom Shivaji University,KolhapurinAugust2004
EXPERIENCE
Organization
Start
date
End date Title
PersistentSystems Aug-07 - ProjectManager
I.A.P. CompanyLtd. Sep-06 Jul-07 Memberof Technical Staff
HewittAssociates Aug-05 Sep-06 TestEngineer
TouchPointInfotech Jun-03 Aug-05 Software QualityEngineer
DETAILS OF EXPERIENCE
Project Manager, Persistent Systems, August 2007 to Present
Projects:
Project : Continuous Linked Settlement System Duration: June 2015 to ongoing
Role: Project Manager Domain: Foreign Exchange
Settlement
The client operatesthelargestmulticurrency cash settlementsystemto mitigatesettlement risk forthe
FX transactionsof itsMembersand their customers. Thesystemsettles paymentinstructionsrelating to
underlying FXtransactionsin 17 majorcurrencies and certain other transactionsthatresultin one-way
paymentsin a subsetof thosecurrencies.
- Definedthe MasterTestPlanand TestStrategyfor the project
- TestEstimation
- SprintPlanningandTrackingfortesting team.
- Settingupdata collectionsmechanismstofacilitate generationof QualityMetrics Defining
Metrics Planforthe project
- Collectionandanalyzingof QualityMetrics.Formulatingimprovementstrategies.Presentingthe
QualityMetricsDashboardto the seniormanagement.
- DefinedDefectLife Cycle,Sign-off Checklists,STLCworkflowforthe accountand project
- Managed DefectTriage Meetingswith globallydistributeddevelopmentteams
- Implementedchecklistsatdifferentphasesof the projecttoaddressqualityissues
- Root Cause Analysisincase of QualityIssuesandimplementingCorrective andPreventive
Actionsforthe same

3. - Day to day management,writingupweeklystatusreports,dashboards,verificationreports.
Project : Equity Book Building Application Duration: March 2015 to ongoing
Role: Project Manager Domain: Capital Markets
Client is a global leaderin providing marketintelligence,data,and technology solutionsto all
participantsin theglobal capitalmarkets,including sell-side banks,publicly traded companies,and buy-
side institutions.
- Lead the efforttobring the key account from deepredtogreen
- Lead a 12 memberTestAutomationteamtaskedwithimprovingthe coverage of the Automated
TestSuite and scruband remove anyManual Stopsinthe automatedscripts
- Was able to increase the Automationcoverageby 15% andreduce the executiontime by 20%
- Was successfullyabletoturnaroundthe projectand receivedappreciationfromthe client
- Deliveredasuccessful proposal tooverhaul the testautomationframeworkandmake itready
for future businessplansof the organization.
Project : PaxPro, Pharma Artwork and Labelling Management Solution Duration: Oct 2014 to April 2015
Role: QA Manager Domain: Pharma
PaxPro isan Appian based platformused to build Artworkand Labeling ManagementsolutionsforFDA
regulated industries - Pharmaceutical,Food &Beveragesand MedicalDevices. PaxPro isowned by
Persistent.PaxPro providessolutionsasSaaS,customized aspertheclient’s businessworkflow.
- Workedwithconsultantsfromthe Pharmaindustrytounderstandthe regulationsspecifictothe
Pharma industry
- WorkedwithconsultantsfromPharmaindustrytosetup VerificationandValidationteams.
- SettingupVerificationandValidationprocesses
- Settingupdocumentationguidelinesandtemplates
- AnalyzingRFPs.Helpingteamswiththe processanddocumentation requirementsof the
proposal.
- Understandingthe PaxProplatformandSolutionEngineeringprocess.
- Requirementanalyzing
- SettingVerificationandValidationstrategyforprojects
- MonitoringVerificationandValidationcyclesacrossprojects
- Reviewingplans, deliverablesandreportsacrossprojects.
Project : Liquid Handler Automation Controller Software Duration: Oct 2012 to Sept 2014
Role: QA Manager Domain: Medical Devices
The client is a 2.4 billion $ US company specializing in Biomedical laboratory instruments. Theapplication
undertest is an automation controllerfora liquid handlerrobot. The scopeinvolvesis to develop a
version of the controller thatis portableacrossall availableconfigurations of theinstrument.
- QA TeamSize – 9
- Setup the offshore QA teamand TestLab from scratch.
- Definedthe MasterTestPlanand TestStrategyfor the project
- TestEstimation
- SprintPlanningand Trackingfortestingteam.Rallyisthe tool beingusedforproject
management.

4. - Settingupdata collectionsmechanismsinRallytofacilitate generationof QualityMetrics
- Collectionandanalyzingof QualityMetrics.Formulatingimprovementstrategies.Presentingthe
QualityMetricsDashboardto the seniormanagement.
- PlanningandMonitoringandsigning-off onSoftware SubsystemVerificationcycle
- DefiningMetricsPlanforthe project
- DefinedDefectLife Cycle,Sign-off Checklists,STLCworkflowforthe accountand project
- Managed DefectTriage Meetingswithclientteams
- Implementedchecklistsatdifferentphasesof the projecttoaddressqualityissues
- Root Cause Analysisincase of QualityIssuesand implementingCorrective andPreventive
Actionsforthe same
- Settingupoffshore testlab.Definingprocessessothatthe labis operatedwithinthe
parametersdefinedbythe client.Thistestlabwasa complex setupwithAutomationRobots
whichneedpressurizedairforpneumaticoperationaswell asa supplyof de-ionizedwater.
- Day to day management,writingupweeklystatusreports,dashboards,verificationreports.
Project : Health Risk Analysis Application Duration: Sep 2009 to Sep 2014
Role: QA Manager Domain: Health Care
The projectinvolvesbuilding a Health Risk Analysisproductfromthescratch fora US based client. The
USPof this productis an algorithmthatis claimed to be mostcomprehensiveand gamechanging onein
the industry. Theapplication is an ASP. Netweb based application deployed on theAmazon EC2web
services. The productwassuccessfully launched in March 2011 and two subsequentreleaseshavebeen
madesince then.
- QA TeamSize – 4 to 7
- Productis beingusedby10,000+ participantsafterbeingsuccessfullyreleasedinAugust,2011.
- Managed andledthe QA teamfor thisaccount foraround 2 years,deliveringexcellentresults.
The team wasawardedwiththe Star Team Awardinyear 2011.
- Testscope comprisedof testingsome complex algorithmsandcreationof associatedtestdata,
Functional Testing,BrowserCompatibilityTestingandLocalizationTesting.
- DevelopedTestPlans,StrategiesandWBSforthe project.
- Reviewof testartifacts,manual andautomatedtestcases
- Made sure that cross-browsertestingwasinsyncwiththe latestbrowserusage statisticsinUS
- DefinedInternationalizationand Localizationteststrategy.ProductwaslocalizedforSpanish
language.
- Step-by-stepmethodical approachtoreproduce issuesreportedinfield.Some of the issues
encounteredwere prettyhardtoreproduce butwere successfullyreproducedinthe end.
- Was responsibleforRequirementGatheringanddevelopingFunctional Specificationsforone of
the projectsinthe account.
- Startedtestautomationforthe projectin December2011.
- Managed a teamof 2 test automation engineers.SeleniumWebdriverwasusedforautomation.
- Successfullyautomatedthe RegressionTestSuite
- Co-ordinatedwiththe DevelopmentandProductteamstodevelopMajorandMinor release
plans.PutQA ProcessesandStrategiesinplace toensure smoothupdatestoProduction
Environment.
- Managing patchsign-offsanddeploymentsinproduction.

5. Project : iOS and Android based Physical Activity Tracker applications for a
Health Management
Duration: July 2012 to Nov 2012
Role: QA Lead Domain: Health Care
Userscan tracktheir Muscle Strengthening, Aerobicactivitieson the move.The data goestowardsthe
completion of their assigned Healthgoalsand Wellness Profile.
- QA TeamSize – 1
- FixedPrice project
- Responsible forend-to-endQA of bothiOSand Androidapplications.Boththe applicationsare
now available onApple Store andGoogle Playrespectively.
Project : Billing Solution for Health Care Providers Duration: Dec 2009 to Aug 2010
Role: QA Manager Domain: Health Care
ASP.Netbased solution forChiropractorsto manageend to end billing. The productwasable to create
and submitout-patientclaims electronically to theClearing Houseand processthe remittancesreceived.
- QA TeamSize - 3
- Managed andledthe QA teamon a complex andnew domain.
- Was able to grasp andimpart some keydomainconceptsrelatedtoUSHealthCare Billing.
- Gainedexpertise onvalidationsandprotocolsusedinelectroniccreationandprocessingof
CMS-1500 formsusedforclaimsubmission.
- Gained expertise on835 and837 standardsusedforelectronicclaimsubmissionandremittance
processing.
- Gainedknowledgeof HealthInsurance AccountabilityandPortabilityAct(HIPAA) andwasable
to ensure QA team’sabilitytopin-pointanyloopholesinthe systemconcerningthe same.
- WorkedwithE-Claimsclearinghouse tosetupenvironmenttotestthe end-to-endClaim
Processingworkflow.
- TestautomationusingSelenium
Project: Trans-cranial Doppler System Duration: Nov 2010 to Jan 2011
Role: QA Lead Domain: Medical Devices
The projectinvolvesmaintenanceand upgrade of a Trans-cranialDopplerproductowned by a USbased
leader in the Health CareDiagnosticmedical devices space. The systemis a 15 yearold legacy product
with noneof the originaldocumentation available. Theprojectscopeconsistsof Developmentand QA
workon Majorand Minormaintenancereleases.
- QA TeamSize - 3
- Responsible forprojecttrackingand ensuringoptimalteamproductivity.
- Ensuredthat the Testand Designartifactswere upto the standardsof FDA regulations.
- Responsible forRiskManagement,ProjectPlanning,ensuringTestCoverage
- GeneratingmonthlyqualitydashboardswithmetricslikeDefectLeakage,DefectInjectionRate,
Arrival vsKill rate.
Project: Wound Care Management System Duration: Aug 2010 to July 2012
Role: QA Lead Domain: Health Care

6. The productis an Electronic Medical Record (EMR) solution forprovidersof specialized Would Care
Treatmentto patients.Theprojectinvolvesenhancing thecurrent systemto meet MeaningfulUse
Criteria as specified by NationalInstituteof Standardsand Technology (NIST).Theprojectalso involved
implementing an HL7 – ADT (HealthLevel 7 - AdmitDischarge Transfer) interfacefortheexisting system.
- QA TeamSize - 2
- DevelopedTestStrategyforHL7 interface testing.
- Mentoringandcoaching the teamon US healthcare standardslike HL7 and Meaningful Use.
- AnalyzingTestProtocolsasspecifiedbyNISTandensuringthatthe applicationisable tomeet
the certificationcriteria.
- ProjectPlanningandensuringTestCoverage
Project : Peripheral Vascular Disease Diagnostic System Duration: Dec 2007 to Sep 2009
Role: QA Lead Domain: Medical Devices
The systemused somekey Health Careand Physicsconceptslike Doppler Effect,Piezoelectric Effect,
Pulse VolumeRecording,Blood FlowVelocity Measurementsetc.to diagnosePeripheralVascular
Diseases.The systemcompromised of C#presentation layer and C++ SignalProcessing Layer.The
developmentstrategy involved creating re-usableWPFcontrolsforfeatureslike, FFT, PPG displaysto be
re-used in futureproducts.
- QA TeamSize - 4
- I was able tobecome the off-shore SMEforthe domainbypro-active communicationwiththe
Clientandpersistentresearchonthe subject.
- Testscope includedtestingcomplex functionalitylikeFFTdisplayof Signals,Curve Displaysfrom
Pulse VolumeRecordingsandPPGprobes,calculationof indiceslike AnkleBrachial Index and
TransferFunctionIndex,WirelessRemote etc. Send,ACKandReceivecycle betweenthe HW
and C++ layerwasalsotestedthroughspeciallydevelopedUI.
- Was responsiblefordevelopingthe TestStrategyandbrainstormingoncreatingtest harnesses
to testWPF controls.
- Managed andsigned-off the Software SubsystemVerificationcycle
- Managed andmentoredateam of 4. Receivedmultiple clientappreciations.
- Productwas successfullyapprovedformarketingbyFDA
- Received“YouMade a Difference Award”workingonthisproject.
Project : Fixed Income Book Building Product Duration: Aug 2007 to Dec 2007
Role: QA Lead Domain: Capital Markets
The client’s enterprise-widenew-issuesystemisan end-to-end dealmanagementsolution formanaging
all aspectsof the fixed-incomeworkflow. Theapplication streamlinesallprocessesfromorigination
through marketing,to allocation and settlement;and allowsall participantsinvolved in a transaction to
connectelectronically. The projectinvolved testing of enhancementsand fixesbeing delivered in patches
and running periodicBuild Verification Tests and Regression Suites.
- QA TeamSize – 3
- Executingandupdating of RegressionSuitesasperthe new releases.
- Task prioritizationforthe team
- Review,collectionandsharingof dailyregressiontestresults

7. Member of Technical Staff, I.A.P Company Ltd., September, 2006 to July 2007
Projects & Responsibilities
InspectionExpert System,Role – QA Lead
IES is a systemdeveloped to automatethebusinessof a used car buying/selling company having more
than 500 stores all over the world.Using thesystem,a car being broughtinto any oneof the storescould
be automatically inspected and evaluated.Front-end componentof thesystemwasinstalled at the
storeswhere theinspection wascarried out and theresults of the inspection were sentto a different
location.Based on these results,the approximatepriceof the car wascommunicated backto thestore.
- QA TeamSize – 5
- Travelledto onsite (Tokyo,Japan) duringUATand Deploymentphases.
- Testplanningandestimation.
- Teststrategy,processsetup.
- Interactionwiththe onsite teamforrequirementchange andstatusupdate.
- Reviewof designandtestartifacts.
- Certifyingbuildstobe deliveredtothe clientwithreportingof knowndefects.
- Performance testplanningandexecution
CitizenJournalismPortal, Role – QA Lead
Merinewsis a Citizen Journalismwebsitewith over 3000 registered users.The websiteacts as a forum
whereuser may postarticles related to differenttopicsand the articles are then posted on the website
afterbeing reviewed my Merinewseditors.
- QA TeamSize – 2
- Functional testingof featuressuchassubmissionof articlesby contributors,usercomments,
userfeedback,online polls,onlinedebates,userregistrationandadminpanel.
- LinktestingusingWebLinkValidator
- End to endtransactiontesting.
- Analysisof web statisticsreportsgeneratedthroughAWSTATS
Test Engineer, Hewitt Associates, August 2005 to September 2006
Project and Responsibilities
Enabler v2.2, v2.3, Role - Tester
Initially developed by Covansys,Enableris a Hewitt in-houseapplication.Itisa requirement-gathering
tool used forqualifying thecandidate, defining theopportunity and then detailing therequirements
when a client approachestheorganization.Theinformation isgathered by answering a questionnaire
thatis intelligent. Asquestionsareanswered,new questionsmay beadded orremoved.Theinformation
gathered thusis used to generatedocumentsand reports.

8. - Ongoingsupportforversion2.2 and developmentof version2.3.
- Creatingteststrategydocuments(testplans) forspecificfunctionalitiesof the applicationthat
were undermyownership.
- Generate andexecute testcasesaccordingtothe requirementsdocumentedinthe use case.
- Preparationof testdata requiredfortestexecution.
- One ongoingsupportrelease everymonthandone majorrelease everyyear.
- Identification,trackingandreportingof bugs/defectsthroughoutthe testandlife cycle of
product.
- Performingongoingsupporttasksthatrequiredimmediateattention.
- Creatingbuildswheneverrequired.
- Givingknowledge transferstonew membersonthe team.
- Receivedthe SPOTRecognitionAward forJanuary,2006 forextraordinaryworkdone forthe
project,Enablerversion2.3
Software Quality Engineer, TouchPoint Infotech, June 2003 to August 2005
Project and Responsibilities
Automation of regressiontestingforcash managementproduct, Role - Tester
“Cash In” is a cash managementproductdeveloped forbanks,which takescareof all the processesand
workflowslikedisbursementand collection.The scopeof projectis completeautomation of regression
testing at unit and integration level using Win Runner.
- Environment- WindowsNT,PowerBuilder,andOracle 8i
- ScriptingthroughTSL for the caseswritten,reviewthe scriptswrittenbyteammembers,create
compiledmodulesandfunctionsinWinRunner.
- Analyze andwrite detailedspecificationsandTestRequirementsusingTestDirector.
- WritingTestscriptsand functionswherevernecessaryforvariousunitsof the businessmodules.
- Developedandexecutedthe TestProceduresandTestCasesusingWinRunner.
Functional testingfor Agent Performance Reporting Tool,Role Tester
The tool wasused to tabulateand display in graphicformperformancereportsforindividualagents
depending upon theparametersentered by BPOQuality Analysts.Theapplication was tested manually
as well as using Win Runner
- The tool wasusedby agentstogenerate case notesfor a CRMtool.The inputtothe tool was
storedina database forfuture reference.
- Manual Testing