Mukund Nalavade is a management professional with over 18 years of experience in sales, business development, key account management, and team leadership in the banking industry. He has expertise in relationship management, business planning, marketing, and client servicing operations like trade finance. Currently he is Chief Manager at ICICI Bank managing a team and government client portfolio. Previously he held roles at HSBC and HDFC Bank involving acquiring new clients, managing trade sales teams, and processing import/export documentation.

1. Curriculum Vitae
Mukund S Nalavade
E’mail : mukundnalavade@hotmail.com
Skype ID : mukund.nalavade
Landline : 022-26334775 Mobile : 09819302822
CAREER OBJECTIVE
In quest of a top level career enhancement involving Sales and Marketing, Strategy, Planning,
Business Development and Team Management with an organisation of repute.
CAREER BRIEF
A result oriented management professional with more than 18 years of enriched experience, in
areas of Corporate Sales, Business Development, Key Accounts Management, Government Sales
and Marketing with Trade Operations.
AREA OF EXPERTISE
• Sales and Relationship Management
Large, Emerging Corporates Relationship Management
Team Management
Business Development
Marketing and Sales
Channel Development
Business Planning
Key Accounts Management
Organisational Abilities
Flexible and an eye to detail
Public Relations
• Client Servicing and Operations
Trade Finance Operations
Imports - LC, BG, Buyers’s Credit
Exports - Foreign Bill Negotiation, Purchase, Discounting, Documentary Collections,
Forfaiting
Remittances - Non Trade Inward, Outward
PROFESSIONAL EXPERIENCE
February’13 till date at ICICI Bank Ltd, Mumbai
As Chief Manager Commercial Banking
Account Manager – Government Banking
 Managing a team of 10 RM’s. (dotted line) in co-ordination with the Retail Cluster Manager.
 New Client Acquisitions of Government of Maharashtra (GoM) departments and
Undertakings in South Mumbai
 Managing portfolio of GoM Departments with specific focus to increase CASA
 Identification of new opportunities by analysing the departments and customising solutions
as per client requirement
 Implementation of mandates sourced in co-ordination across teams internally and with
client
 Ensure smooth On-boarding of new GBG clients in the bank
 Working closely with GoM officials for getting approvals of mandates
 Objection handling and query resolutions of clients
 Regular interaction with the clients for their feedback, improvements and new business

2. requirements.
 Maintaining excellent rapport with all the officials of the GoM departments.
Key Achievements
Water Resources Department – E-tendering (up and running)
Western Railways – E-freight (up and running)
Sir J J Group of Hospitals – Corporate Salary Relationship (up and running)
Medical Education Department – E-tendering (up and running)
MSACES - E-tendering (up and running)
April’12 to February’13 at ICICI Bank Ltd, Mumbai
As Chief Manager Commercial Banking
BM Commercial - New Client Acquisition
 Managing a team of 8 AM’s for acquiring new relationships (CBG, MMG, SME & GBG)
 Customise solution’s for the clients and implement the same in co-ordination with product
teams
 Monitoring and training the AM’s for achievement of targets
 Ensure smooth on-boarding of clients in the bank
 Developing the CA/Intermediary channelsin order to generate quality leads and to increase
sales
 Target setting and formulating strategies as per the market condition with specific focus on
identified clients
April’11 to March’12 at ICICI Bank Ltd, Mumbai
As Chief Manager Commercial Banking
Account Manager – Commercial Banking Group
 Managing large corporate clients with a turnover of more than INR 10000Mn
 Target incremental utilisation of sanctioned limits provided to clients
 Work on structured products for the clients in co-ordination with the Business Group RM’s
 Taking care of the clients end-to-end requirement of Trade products and services and cash
requirements
 Co-ordination between Trade operations and clients for priority processing of their
transactions
 Recommendation to business group to deploy unutilised limitsin identified clients
 Working in close co-ordination with the product team for designing the structured
solutions.
 Making client visits to understand and resolve the issues and smoothen the workflow
May’08 - March’11 at HSBC Ltd, Mumbai
As Associate Vice President – Client Management (TSC)
Client Manager – Trade Sales (SME) (April 2008 – March 2011)
 Thorough knowledge of markets in Western India
 Worked with HSBC international offices on various Trade products
 Managing 1 cluster of 7 RM’s in Mumbai, for Trade Sales &Relationship Management
 Co-ordination between Treasury & the SME teams for selling treasury products
 Gathering leads through various channels and allocating the same amongst the team &also
assisting them to convert the same
 Implementing the promotional campaigns/events in co-ordination with Marketing
Department
 Working in close co-ordination with the Cluster Managers for providing trade support
solutions to clients after discussion with the product team and operations
 Arranging promotional events &Focused Group Discussions for clients for updation/ launch
of various products & services. Similar platform is used for resolving common issues/

3. problems faced by the clientele.
 Worked on various structured products like Buyers Credit, Forfaiting, FCY BD, LCBD, UPAS,
SBLC funding
 Managing 3 Companies of more than INR 6000Mn Turnover for their liability business
Key Achievements
Received a “Thanks” Award for the “Best Relationship Manager of Q2 with a Switzerland
Offsite Award
November’05 – April’08 at HSBC Ltd, Mumbai
As Assistant Manager – NTB Acquisition (TSC)
Sales Manager – Trade Sales (SME)
 Managed 6 SME Teams across Western region
 Working in close co-ordination with the SME FSO & the Team Leaders for providing support
solutions to them after discussion with product and operations
 Managed SME clients relationship for their entire requirement of Trade products and
services
 Co-ordination between trade, treasury & the SME teams for successful conversion of the
deal
 Organising Trade business training sessions for the Western region at regular intervals
 Providing leads to the teams & assisting them to convert the same
 Implementing the promotional schemes/campaigns in co-ordination with Marketing
department, through Western region to increase the penetration of Trade business of the
bank
January’03 – November’05 at HDFC Bank Ltd, Mumbai
As a Relationship Manager – Trade &Forex (ECG)
Relationship Manager-Sales
 Responsible for deriving liability business from ECG segment(Current A/c’s, Deposits,
Transactional banking)
 Handling Forex (Trade Services and FFMC Relationships)
 Raise CAM’s and get them approved with the given TAT’s
 Handled queries raised by Credit on CAM’s
Assistant Manager-Operations
 Handled processing of Inward Remittances
 Handled processing of LC bill Discounting (Local Clean bills, DCA bill discounting)
 Generation of MIS reports as desired by the various departments
 Providing Training and guidance to subordinates from time to time
 Well versed the RBI/ECD/DGFT regulations in relation to the Forex
 Well versed with UCP/URC/URR/ISBP guidelines
 Keep self-updated of the changes in the regulations/guidelines given by the various
authorities
May’99 – January’03 at Bank of Bahrain & Kuwait BSC, Mumbai
As an Executive Assistant – Trade Services
 Handled processing Import/Export documentation
 Disbursal of Packing / Post-shipment Credits
 Negotiation/discounting of the export bills; Discounting of Local bills (Clean and LC bills)
 Import collection/Bills under LC. Working knowledge of Bank Guarantees
 Generation of MIS reports as desired by the various departments
 Preparation and submission of RBI reports(r-returns viz. export credit refinance statement,
reporting Friday stmt, XOS, etc.). Well versed the RBI/ECD/DGFT regulations in relation to

4. the Forex
 Keep self-updated of the changes in the regulations/guidelines given by the
variousauthorities
February’95 – April’99 at Aircommand India Ltd, Mumbai
Senior Executive – Sales & Marketing
January’93-January’95 at Winter Airconditioners, Mumbai
Executive - Sales
July’92-December’92 at Eastwest Airlines, Mumbai
Assistant PRO
PROFESSIONAL QUALIFICATION
 Diploma in Airlines & Travel Management (IITC)
EDUCATIONAL QUALIFICATION
 Masters in Marketing Management, Mumbai in 2003
 Bachelor of Commerce – Mumbai University in 1993
PERSONAL DETAILS
Date of Birth : 10th
August, 1970
Residence Address : A-702, Shri Hari, RTO Lane, 4 Bunglows, Andheri (W), Mumbai-400053.
Hobbies : Swimming, Trekking & listening to music
Place – Mumbai
Mukund S Nalavade