1. Jecrison Datig Castillo
Address: Lange Nieuwstraat 64D, 3512 PL Utrecht, Netherlands
Mobile No: 06 49 581 518
Email Address: jecrisoncastillo@yahoo.com/jecrisondatigcastillo@gmail.com
CAREER OBJECTIVE
To be a part of a dynamic organization as a SAP OTC/SD consultant/analyst either in Application
Maintenance, Application Development, or System Integration projects where I could achieve
both personal and professional growth and be able to share/contribute my skills or knowledge
acquired from my previous work experiences.
SUMMARY OF QUALIFICATIONS
• SAP OTC/SD consultant/analyst with more than 6 years experience in Application
Maintenance/Outsourcing (such as Incident and Problem Management), Application Development
(such as Change Management), and System Integration (such as Roll-outs, Semi-cycle, Full cycle)
projects.
• Experienced on SDLC processes from Planning, Analysis/Data Gathering, Estimation, Design, Build,
Test, Deployment, and Post Go-live support.
• Experienced in SAP OTC/SD specific processes like IS Mining (e.g. Commodity Pricing and
TSW/Trader’s and Scheduler’s Workbench), IS Chemicals, and Consumer Goods and Services.
• Experienced on end to end SAP OTC/SD processes such as Contract Processing, Sales Order
Processing, Delivery Processing, Billing Processing, SD integration with MM, and SD integration with
FI.
• Knowledgeable in other SAP functional modules integrated with SAP OTC/SD such as PI/XI, MM, TD,
MDM, QM, LE, FICO, and ABAP.
• Knowledgeable in basic SAP ABAP debugging and related processes.
• Knowledgeable in Share point administration.
• Knowledgeable in various quality processes such as SCM/SWPA.
• Familiar with fundamental switching operations and basic outside plant engineering. Also familiar
with basic Cable TV System Design.
• Has significant background on fundamental software programming, electronics design, fabrication
and troubleshooting
• Knowledgeable in various software programming such as C++ and Visual Basic.
• Knowledgeable in various computer applications (MS Word, Excel, PowerPoint, Visio, Auto CADD).
• Proficient communications skills (spoken and written).
• Willing to learn and be trained.
• Adjusts well to working environment and colleagues and requires minimal supervision.
• An out-of-the-box thinker and team player
PROFESSIONAL EXPERIENCE/S
Software Engineering Associate Manager, December 2015 – Present
Accenture Inc.
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
Software Engineering Team Lead, December 2014 – November 2015
Accenture Inc.
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City

2. Senior Software Engineer/Senior Analyst, September 2013 – November 2014
Accenture Inc.
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
Software Engineer/Analyst, September 2012 – August 2013
Accenture Inc.
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
Associate Software Engineer/Associate, February 2010 – August 2012
Accenture Inc.
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
Project/s in Accenture
SI – Imperial Tobacco Group – CG&S (January 2016 to July 2016)
Served as SAP OTC/SD offshore lead that implemented SAP for a British multinational tobacco company
headquartered in Bristol, United Kingdom which is the world’s fourth-largest international cigarette
company measured by market share after Philip Morris International, British American Tobacco, and Japan
Tobacco, and the world's largest producer of cigars, fine-cut tobacco, and tobacco papers.
Roles and Responsibilities as SAP OTC /SD lead.
• Responsible in communicating extensively with onshore resources and client team to ensure that
all the business requirements will be able to attain at the end of the implementation project.
• Performed the analysis and data gathering of the business requirements especially for Rebates,
Pricing, and Upload programs (Pricing, Rebates, and Sales Order).
• Performed the translation of the business requirements in to a Configuration Design and
Functional/RICEFW Design and have it signed-off by the business.
• Performed peer review on the configuration and functional/RICEFW design created by other SAP
OTC/SD team members and ensure that everything was properly documented and the most
updated documentations are uploaded in the project’s repository.
• Worked closely with other streams (FICO, STP/MM, LE, MDM/MDG, ABAP) during the design phase
to ensure that all the OTC dependencies with other streams are fully covered and documented
during the said phase.
• Performed the configuration of the signed-off design in development system.
• Coordinated, provided walkthroughs, and supported the technical team prior and during build of
the Functional/RICEFW design.
• Performed peer review on the configurations done by other SAP OTC/SD team members ensure
that everything was properly documented and the most updated documentations are uploaded in
the project’s repository.
• Worked closely with other streams (FICO, STP/MM, LE, MDM/MDG, ABAP) during the build phase
to ensure that all the OTC dependencies with other streams are fully covered and
configured/developed during the said phase.
• Performed the Unit Testing upon completion of the configuration in development system.
• Performed Unit testing upon completion of technical team related RICEFW.
• Performed peer review on the unit testing done by other SAP OTC/SD team members ensure that
every test scenario indicated on the configuration and functional/RICEFW design were covered and
tested correctly.
• Performed the Integration Testing upon deployment of the configuration in quality system.
• Performed Integration testing upon deployment of technical team related RICEFW in quality
system.
• Worked closely with other streams (FICO, STP/MM, LE, MDM/MDG, ABAP) during the test phase to
ensure that all the OTC dependencies with other streams were fully covered and tested during the

3. said phase.
• Performed peer review on the integration testing done by other SAP OTC/SD team members
ensure that every test scenario indicated on the test scripts were covered and tested correctly.
• Supported the business users during UAT and helped them resolved any issues encountered during
the testing.
• Acted as SAP OTC/SD Test Management Lead who managed and assigned the OTC test scripts to
other SAP OTC/SD members and ensure that testing were completed and executed properly as per
the timeline. Coordinates with Test Management Lead from other process stream to ensure that
test scripts with integration on their process areas were tested and executed properly.
• Acted as Incident/Defect Management Lead who managed and assigned the OTC defects
(encountered during integration testing and UAT) to other SAP OTC/SD members and ensure that
analysis and resolution were completed ahead of its SLA. Coordinates with Incident/Defect
Management Lead from other process stream to ensure that defects with integration on their
process areas were analyzed and resolved ahead of its SLA.
• Managed and reviews the deployment of each OTC related transport prior movement to other
enviroment.
• Supported the data team in validating data during pre and post mock load in each enviroment.
• Performed cut-over/manual configurations in each enviroments.
• Provided walkthrough to the training team to fully understand the SAP OTC/SD processes and
developments which helped them to create a more understandable and efficient tranining
materials/documentations to be used by the business.
• Escalated issues in a timely manner to project management both onshore and offshore.
• Spearheaded improvement processes that made the implementation cycle more efficient.
• Performed the reporting of SAP OTC/SD status from analysis, design, build, and test phase.
SI – Akzo Nobel Chemicals ERP Roadmap – Emerge – IS-Chemicals (September 2014 – January 2016)
Served as a OTC (SD) offshore lead that implements SAP for a company based in Netherlands that is leading
in global paints, performance coatings, and a major producer of specialty chemicals. This company has
also been operating in more that 80 countries worldwide.
Roles and Responsibilities as OTC (SD) offshore Team Lead:
• Led the effort to design, build and configure applications acting as primary point of contact for OTC
offshore team in implementing SAP solution for 2 business unit of the client within EMEA, APAC,
North America and South America.
• Responsible in communicating extensively with onshore resources to ensure that all the business
requirements will be able to attain at the end of the implementation project.
• Performed the analysis and data gathering of the business requirements.
• Performed the estimation based on the results of the gathered data and analysis of the
requirements.
• Performed in translation of the business requirements in to a Configuration Design or Functional
Design and have it signed-off by the business.
• Performed the needed SAP configurations based on the signed-off Configuration Design
• Communicated and assisted the technical team for the signed-off Functional Design.
• Performed the unit testing for each SAP configurations done.
• Supported in providing test data for the technical team that they can used in performing unit
testing for their code changes as based on the signed-off functional design.
• Performed system integration testing once the change is already migrated to the Test environment.
• Performed analysis and resolution whenever there are any issues that arises during SIT.
• Responsible in supporting the business user during User Acceptance Test (UAT) and assist them to
solve any defects or implement additional changes/requirements (handled via Change Request)
whenever there are any issues that are arises during their test in Acceptance Environment.

4. • Supported in deployment of the each SAP configurations from Development Environment, Test
Environment, Quality Environment, and Production Environment.
• Performed peer reviews on each documentations (Configuration Design, Test documents, etc)
assigned within the OTC team to ensure that all business requirements are met and avoid defects
during poduction go-live.
• Performed Cut-over activities in each environment such as Development, Test, Quality, and
Production.
• Performed manual data loading in each environment such as Development, Test, Quality, and
Production.
• Participated in technical go live to ensure the readiness of the system prior the production go-live.
• Performed post go live support once the change was already deployed in production environment.
• Ensured that OTC team member will be able to deliver each assigned task based on the target
dates.
• Handled and resolved any escalations on OTC team in a timely manner.
• Responsible in timely escalation of issues to the Project Management when needed.
• Responsible in managing the whole team within the project whenever the Project Manager is out.
SI – Akzo Nobel Chemicals ERP Roadmap – Emerge – IS-Chemicals (October 2014 – December 2014)
Served as a OTC (SD) offshore Team Lead that implements SAP for a company based in Netherlands that is
leading in global paints, performance coatings, and a major producer of specialty chemicals. This company
has also been operating in more that 80 countries worldwide.
Was assigned at client site at Arnhem, Netherlands to assume the following roles and responsibilities.
• Performed client facing role/business analyst to work closely with the Internal client IT team,
Business representatives, and Accenture onshore counterpart during the design and build phase of
the project.
• Performed requirement gathering and analysis by means of direct interaction to the Internal client
IT team, Business Representative, and Business users.
• Performed the translation of these requirements into a Configuration Design or Functional Design
and have it signed-off by the business.
• Performed or assigned the signed-off configuration design to offshore OTC functional team
members and Functional design to the technical team.
• Served as a middle man/liason on other process streams (PTP, Finance, ABAP, Manufacturing, PM,
etc) to have a quick turn around on any issues, clarifications, or help needed for both offshore and
onshore team.
VALE SAP Application Development – IS-Mining (June 2012 – August 2014)
Served as a OTC/SD Functional Analyst doing Application Development types of work for a client known as
second largest mining company in the world and one of the largest logistics operators in Brazil.
Roles and Resposibilities as Functional Analyst:
• Responsible in handling problem tickets and enhancement tickets (change request).
• Responsible in understanding specific business needs by means of data gathering.
• Responsible in analyzing, determining, estimating and documenting functional requirements
provided by the business.
• Responsible in conducting impact analysis on the business requirements.
• Responsible in providing detailed definitions on how the applications will support business
requirements via creation of high level and detailed functional designs.
• Responsible in coordinating with the business in terms of the approval of the following functional
designs.

5. • Responsible in implementing the needed configuration based on what was documented on the
functional design.
• Responsible in coordinating with the technical team in case that the needed solution is related to
code change.
• Responsible in performing unit and system testing after implementation of the expected change.
• Responsible in assisting user during UAT (User Acceptance Test).
• Responsible in coordinating the migration and transport of the change implemented to the next
SAP environment(s) as defined in the project's SAP System Landscape.
• Responsible in providing knowledge transfer to Application Outsourcing Vendor who will support
the change once it is migrated to production environment.
• Responsible in providing User Guides to business user which they can use in order to familiarize
themselves on the functionality of the change once it is migrated to production environment.
• Responsible in providing post go-live supports once change was already migrated to production
environment.
• Responsible in completing all appropriate documentation required by the programmers, testers,
deployment team, and application management team that will maintain the application
Lists of enhancement tickets handled and implemented to production:
• Enhancements related to Reports (e.g Reports related to Pricing, Goods Movement, Deliveries,
Workflows).
• Enhancements related to Interface (e.g Delivery Interface that sends information from SAP to
Legacy System, Billing Interface that sends information from SAP to Legacy System, Tax Interface
that sends information from SAP to Legacy System).
• Enhancements related to Extension/Enhancement (e.g Creation of new credit control area,
Creation of new routine for pricing, Nota Fiscal Process (Brazil Taxation)).
• Enhancements related to Workflows (e.g Workflow for Sales Order with SAP HR and Workflow for
Sales Contract with SAP HR).
• Enhancements related to Forms (e.g Nota Fiscal form (DANFE)).
Other roles and responsibilities aside from project deliverables:
SCM (Software Configuration Management)/SWPA Coordinator
• Developed and maintained the Software Configuration Management plan and Records
Management Plan
• Maintained the Master list of Project Records for all Configurable Items and Records
• Enforced compliance of SCM guidelines to the project team
• Ensures maintenance of project’s configurable items in Project’s Repository (Share point).
• Drive SCM related efforts and process improvements
• Conducted Configuration Management (CM) Audit on the different teams of Vale namely,
Functional and Technical
• Recorded results of CM audits on the CM audit report and escalate key findings
• Responsible in handling Password Maintenance Log
VALE SAP Application Outsourcing – IS-Mining (April 2010 – May 2012)
Served as an OTC (SD) Functional Analyst doing Application Maintenance/Outsourcing types of work for a
client known as second largest mining company in the world and one of the largest logistics operators in
Brazil.

6. Roles and Resposibilities as Functional Analyst:
• Responsible in handling incident tickets, performing cut-over activities, regression testing, and
other support type roles.
• Understand specific business needs and overall business strategy of the business customer
• Analyzed, determines, and documented functional requirements
• Provided detailed definitions on how the applications will support business requirements
• Conducted impact analyses of business requirements on the system
• Contributed to the development conceptual systems designs as appropriate
• Participated in developing user interface strategy
• Interpreted user requirements into design specifications
• Participated in design of application
• Provided inputs to test planning - develop and execute test scripts
• Assisted in the design of the SAP configuration and customization to meet the business process
design and application requirements
• Developed an application prototype and conduct a conference room pilot to validate the
configuration design and explore SAP gap resolution options
• Configured the SAP system to match the design
• Unit test the development system configuration
• Completed the Configuration Rationale documentation
• Entered the configuration into the "master" configuration SAP client and prepare it for migration
and transport to the next SAP environment(s) as defined in the project's SAP System Landscape
• Participated in additional testing, including assembly test of RICEF work units and system test
• Completed all appropriate documentation required by the programmers, testers, deployment
team, and application management team that will maintain the application.
Other roles and responsibilities aside from project deliverables:
Roles and responsibilities as a SCM (Software Configuration Management) coordinator:
• Developed and maintained the Software Configuration Management plan and Records
Management Plan
• Maintained the Master list of Project Records for all Configurable Items and Records
• Enforced compliance of SCM guidelines to the project team
• Ensures maintenance of project’s configurable items in Project’s Repository (Share point).
• Drives SCM related efforts and process improvements
• Conducts Configuration Management (CM) Audit on the different teams of Vale namely, Functional
and Technical
• Recorded results of CM audits on the CM audit report and escalate key findings
• Responsible in handling Password Maintenance Log
Test Product Engineer, May 2008 – February 2010
Analog Devices Inc.
Gateway Business Park, Javalera, General Trias. Cavite
• Performed product improvements covering quality, yield and cost.
• Understand root cause of quality or yield issue and drives resolution of problems.
• Interfaces with various groups like chute yield, product sustaining, test developments, and other
teams to drive improvements of the product.
• Worked with minimum work supervision.

7. On-the-Job Training, June 2006 – March 2007
PLDT
Dansalan, Mandaluyong City
• Assumed the role of being an MDF assistant.
• Conducted cabling of telephone lines and DSL connections which provides the connection from the
Inside Plant (Central Office) going to the Outside Plant.
• Responsible in doing troubleshooting inside the central office once connection problems occurred
from the end-users.
EDUCATIONAL BACKGROUND
Tertiary Level : BS Electronics and Communications Engineering
Rizal Technological University
Boni Ave., Mandaluyong City
2003-2008
Secondary Level : La Immaculada Concepcion School
E. Caruncho Ave., Pasig City
1999-2003
Primary Level : La Immaculada Concepcion School
E. Caruncho Ave., Pasig City
1993-1999
SEMINARS/TRAININGS ATTENDED
Improving Knowledge in Networking Applications
Rizal Technological University
Boni Avenue, Mandaluyong City
January 21, 2006
Cable Televisions Design System
Rizal Technological University
Boni Avenue, Mandaluyong City
January 2008
RTP1 (Requisition to Payment): MM Overview
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
February 2010
OTC1 (Order to Cash): SD Overview
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
February 2010

8. OTC2 (Order to Cash): Pricing Fundamentals and Consignment Processing
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
May 2012
Berlitz Portuguese Language Training 1 (Beginners Level)
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
June 2011
Berlitz Portuguese Language Training 2 (Advance Level)
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
June 2012
Chemicals 101
Accenture Inc
8 Park Avenue Bldg A, McKinley Hill, Cyberpark Fort Bonifacio, Taguig City
August 2014.
PERSONAL BACKGROUND
Age: 30
Date of Birth: October 29, 1986
Civil Status: Married
Sex: Male
Religion: Roman Catholic
Height: 5’8”
Weight: 160 lbs.
Affiliations: IECEP Member, ECETS Member (RTU), SAP OTC/CRM Training Lead (Accenture)
Language: Filipino, English, Portuguese
CHARACTER REFERENCES
Available upon request
I hereby confirm that the above information was based on my knowledge.