STS provides IT consulting, implementation, maintenance and testing services to clients. For end users, they offer IT strategy consulting, system audits, application development and maintenance. For software companies, they assist with product co-development, version support, and testing. The profiles describe Rekha Akula as a technical lead with 8 years experience in software development lifecycles, data modeling, and application design. Suresh is a project manager experienced in offshore team coordination. Coordinating through STS provides exposure for the New Jersey team and access to highly qualified coordinators familiar with business rules and people management.
Full-day pre-conference workshop given at the IA Summit 2007. This is the slide deck we used during the workshop. See the "after" deck with participants' comments, discussions, work products, etc.
the PointZERO vision introduction (includes Quality Supervision overview)Rik Marselis
PointZERO is a vision aimed at increasing business success by parallel and step-by-step improvement across the application lifecycle, to shorten time to market, avoid and reduce cost, eliminate risk, and reach fit for purpose quality.
This vision was created by a team of Sogeti and Capgemini people and is still evolving. The books were published in 2012.
The Agile Method and AGILE ISD; how to use each to improve your training programChristopher King
The term "agile" is being used readily to express the desire organizations have to be responsive and flexible to change in their organization. The Agile development method is designed to quickly and efficiently produce software products. Recently its application has expanded to other areas including training products. AGILE ISD is a new way of thinking about education where performance is the metric that drives the development and delivery decisions in an organization’s training program. It recognizes the long tail of learning and the five moments of learning need. AGILE ISD provides strategies for creating a culture of learning at your organization.
While these two agile methods are for different purposes, they are not mutually exclusive. This session will explain how your organization can use both methods to your advantage and success. We clarify some of the different uses of the term agile within the learning and development community. In this session we will cover:
• Agile (software) movement - its history, its main tenets, different types of agile frameworks and how to incorporated into the ADDIE training methodology
• AGILE ISD – is a methodology developed by Dr. Conrad Gottfredson that aims to supplement ADDIE by expanding its scope to include informal learning design. We cover its history, its main tenants, principles of agile education, and incorporating AGILE ISD into the ADDIE training methodology
• How the two approaches can both be successfully applied in your L&D organization
This presentation was provided by Kristine Sunda of UNC Greensboro, during the NISO event "Project Management for the Information Community: Managing and Communicating the Process, Session Five," held on Friday, March 22, 2019.
Full-day pre-conference workshop given at the IA Summit 2007. This is the slide deck we used during the workshop. See the "after" deck with participants' comments, discussions, work products, etc.
the PointZERO vision introduction (includes Quality Supervision overview)Rik Marselis
PointZERO is a vision aimed at increasing business success by parallel and step-by-step improvement across the application lifecycle, to shorten time to market, avoid and reduce cost, eliminate risk, and reach fit for purpose quality.
This vision was created by a team of Sogeti and Capgemini people and is still evolving. The books were published in 2012.
The Agile Method and AGILE ISD; how to use each to improve your training programChristopher King
The term "agile" is being used readily to express the desire organizations have to be responsive and flexible to change in their organization. The Agile development method is designed to quickly and efficiently produce software products. Recently its application has expanded to other areas including training products. AGILE ISD is a new way of thinking about education where performance is the metric that drives the development and delivery decisions in an organization’s training program. It recognizes the long tail of learning and the five moments of learning need. AGILE ISD provides strategies for creating a culture of learning at your organization.
While these two agile methods are for different purposes, they are not mutually exclusive. This session will explain how your organization can use both methods to your advantage and success. We clarify some of the different uses of the term agile within the learning and development community. In this session we will cover:
• Agile (software) movement - its history, its main tenets, different types of agile frameworks and how to incorporated into the ADDIE training methodology
• AGILE ISD – is a methodology developed by Dr. Conrad Gottfredson that aims to supplement ADDIE by expanding its scope to include informal learning design. We cover its history, its main tenants, principles of agile education, and incorporating AGILE ISD into the ADDIE training methodology
• How the two approaches can both be successfully applied in your L&D organization
This presentation was provided by Kristine Sunda of UNC Greensboro, during the NISO event "Project Management for the Information Community: Managing and Communicating the Process, Session Five," held on Friday, March 22, 2019.
[2014] User centered design in practice - a case study from the corporate wor...WUDnaPRADZE
Cyryl Kwaśniewski, Roche
Creating an app for the lab, manufacturing and office workers. No iPhones, shared computers and gloved hands. What could be the constraints? What could be the options? Come and learn.
More: wudnapradze.org
O mindset ágil traz mudanças importantes na forma e nas prioridades da gestão de projetos e produtos. Esta aula convidada mostra as principais mudanças na forma de entender gestão, além de exemplos de planejamento em diferentes níveis de detalhamento. A partir de trabalho científico recente sobre princípios de gestão ágil, discutimos 4 princípios gerais que norteiam times ágeis. Liderança no contexto ágil também é discutida.
Analysis, design, development, implementation, and evaluation (ADDIE) are all important steps in the design of effective e-learning applications or any learning program. While there have been many adaptations of ADDIE, many of them were made before we had today's tools, challenges, and opportunities. As is being realized by the software industry with Agile, more radical process changes are now both needed and possible. The benefits: More efficient and effective processes and superior learning experiences in less time.
Agile Project Management for Elearning Instructional Design (mLearnCon 2015)TorranceLearning
Megan Torrance's presentation from mLearnCon 2015, Austin, TX. This is the overview presentation for TorranceLearning's LLAMA project management - the Lot Like Agile Management Approach - in which we adopt the best of the software world's Agile project management and combine it with solid instructional design techniques.
Don't focus on buzzy-sounding prescriptive UX processes that require certain methods. UX is fundamentally about what you learn, not how you learn it. It's important to use the right tool for the job. Presented at Triangle UXPA Lightning Talks about UX process in 2015.
By David Zimmer
It seems epidemic. In meetings, in job ads, in performance reviews and even in lunch conversations, we discuss our need to increase our critical thinking skills. Some use the term “critical thinking” in a general sense meaning all problem solving approaches. Others refer to the specific thinking modality of critical thinking. Unfortunately, we miss eight thinking modalities equally important when solving problems, developing new concepts or simply living life.
In this session, we provide an overview of the 9 thinking modalities, their characteristics and differences, and demonstrate their approaches to an example problem.
From this session, you will:
Learn the 9 Thinking Modalities.
Understand the characteristics and differentiators of each modality.
Recognize appropriate uses of each modality.
Learn how to overcome the Critical Thinking monopoly.
Today, as always, there are many different initiatives underway to help improve the way we develop software. The most popular and prevalent of which is the Agile Movement. One of the new kids on the block is the SEMAT initiative. As with any new initiative people are struggling to see how it fits into the world and how it relates to all the other things going on. For example does it improve or replace their current ways of working. Is it something like lean that supports and furthers the aims of the Agile Movement, or is it something like waterfall planning that is in opposition to an agile approach?
The good news is that both Agile and SEMAT promote non-prescriptive value-based philosophies that encourage software development teams to select and use whatever practices best fit their context and, most importantly, continuously inspect, adapt and improve their way of working. In this keynote we will look at how these two initiatives complement one another, providing the perfect foundation for teams that want to master the art of software development.
A talk delivered by Dr Tim Cockle at Public Sector Enterprise 2013.
The presentation looks at how various agile techniques can be applied in public sector organisations.
Topics covered:
• Understanding what agile means for you
• What are the core principles and implications
• How to find the balance when moving towards agile
Are we Prepared for Scrum Master’s Role in COVID-19 Outbreak?Invensis Learning
No one was ready for COVID19! With a back to back lockdown months affecting the entire business verse globally. According to a PwC survey, 72% of respondents believe their companies will be more Agile going forward and 68% believe they will have flexible work environment to better equip in the long run.
In this regard, know how the Scrum Masters help thousands of teams all around the globe to collaborate? Do you feel that you are prepared for Post-COVID19 changes the way we work? How to deal with the disruptive changes?
#scrummaster #agile #covid19 #agileprojectmanagement #scrum #itmanagers #projectmanager
Areas covered:
1. Who is a Scrum Master and why we need a Scrum Master
2. How Scrum Master helped the teams in COVID19 to align and maximize value.
3. Why this is the high time for us to know about the role.
4. How can you be a good Scrum Master?
Who’ll benefit:
* IT Professionals
* Project Managers
* Delivery Managers
* QA and Testing Professionals
* Scrum Team Members
* Aspiring Scrum Masters
* Anyone who might be interested to know or oppose the idea all together
Speaker Profile:
Satyavrat Nirala is one of Asia’s youngest trainer and coach with certifications of CSM, CSPO, and CAL1, CAMS certification. He has been training and coaching Project management teams, Scrum teams internationally for the last 7 years. Started his career as a project technical analyst, Satyavrat has traversed through various roles in his journey including that of a self-thought coder, software team member, Business Analyst, SME, Scrum Master, Process Consultant, Project Management and Agile guide and coach and Mentor over a span of 14+ years.
For more information please visit our website: https://www.invensislearning.com/
Lean is a business system that learns to solve the right problems faster than competitors while wasting less time, effort, capital and resources.
Discover Daniel T Jones presentation from the 6th international Lean IT Summit in Paris in March 2017.
[2014] User centered design in practice - a case study from the corporate wor...WUDnaPRADZE
Cyryl Kwaśniewski, Roche
Creating an app for the lab, manufacturing and office workers. No iPhones, shared computers and gloved hands. What could be the constraints? What could be the options? Come and learn.
More: wudnapradze.org
O mindset ágil traz mudanças importantes na forma e nas prioridades da gestão de projetos e produtos. Esta aula convidada mostra as principais mudanças na forma de entender gestão, além de exemplos de planejamento em diferentes níveis de detalhamento. A partir de trabalho científico recente sobre princípios de gestão ágil, discutimos 4 princípios gerais que norteiam times ágeis. Liderança no contexto ágil também é discutida.
Analysis, design, development, implementation, and evaluation (ADDIE) are all important steps in the design of effective e-learning applications or any learning program. While there have been many adaptations of ADDIE, many of them were made before we had today's tools, challenges, and opportunities. As is being realized by the software industry with Agile, more radical process changes are now both needed and possible. The benefits: More efficient and effective processes and superior learning experiences in less time.
Agile Project Management for Elearning Instructional Design (mLearnCon 2015)TorranceLearning
Megan Torrance's presentation from mLearnCon 2015, Austin, TX. This is the overview presentation for TorranceLearning's LLAMA project management - the Lot Like Agile Management Approach - in which we adopt the best of the software world's Agile project management and combine it with solid instructional design techniques.
Don't focus on buzzy-sounding prescriptive UX processes that require certain methods. UX is fundamentally about what you learn, not how you learn it. It's important to use the right tool for the job. Presented at Triangle UXPA Lightning Talks about UX process in 2015.
By David Zimmer
It seems epidemic. In meetings, in job ads, in performance reviews and even in lunch conversations, we discuss our need to increase our critical thinking skills. Some use the term “critical thinking” in a general sense meaning all problem solving approaches. Others refer to the specific thinking modality of critical thinking. Unfortunately, we miss eight thinking modalities equally important when solving problems, developing new concepts or simply living life.
In this session, we provide an overview of the 9 thinking modalities, their characteristics and differences, and demonstrate their approaches to an example problem.
From this session, you will:
Learn the 9 Thinking Modalities.
Understand the characteristics and differentiators of each modality.
Recognize appropriate uses of each modality.
Learn how to overcome the Critical Thinking monopoly.
Today, as always, there are many different initiatives underway to help improve the way we develop software. The most popular and prevalent of which is the Agile Movement. One of the new kids on the block is the SEMAT initiative. As with any new initiative people are struggling to see how it fits into the world and how it relates to all the other things going on. For example does it improve or replace their current ways of working. Is it something like lean that supports and furthers the aims of the Agile Movement, or is it something like waterfall planning that is in opposition to an agile approach?
The good news is that both Agile and SEMAT promote non-prescriptive value-based philosophies that encourage software development teams to select and use whatever practices best fit their context and, most importantly, continuously inspect, adapt and improve their way of working. In this keynote we will look at how these two initiatives complement one another, providing the perfect foundation for teams that want to master the art of software development.
A talk delivered by Dr Tim Cockle at Public Sector Enterprise 2013.
The presentation looks at how various agile techniques can be applied in public sector organisations.
Topics covered:
• Understanding what agile means for you
• What are the core principles and implications
• How to find the balance when moving towards agile
Are we Prepared for Scrum Master’s Role in COVID-19 Outbreak?Invensis Learning
No one was ready for COVID19! With a back to back lockdown months affecting the entire business verse globally. According to a PwC survey, 72% of respondents believe their companies will be more Agile going forward and 68% believe they will have flexible work environment to better equip in the long run.
In this regard, know how the Scrum Masters help thousands of teams all around the globe to collaborate? Do you feel that you are prepared for Post-COVID19 changes the way we work? How to deal with the disruptive changes?
#scrummaster #agile #covid19 #agileprojectmanagement #scrum #itmanagers #projectmanager
Areas covered:
1. Who is a Scrum Master and why we need a Scrum Master
2. How Scrum Master helped the teams in COVID19 to align and maximize value.
3. Why this is the high time for us to know about the role.
4. How can you be a good Scrum Master?
Who’ll benefit:
* IT Professionals
* Project Managers
* Delivery Managers
* QA and Testing Professionals
* Scrum Team Members
* Aspiring Scrum Masters
* Anyone who might be interested to know or oppose the idea all together
Speaker Profile:
Satyavrat Nirala is one of Asia’s youngest trainer and coach with certifications of CSM, CSPO, and CAL1, CAMS certification. He has been training and coaching Project management teams, Scrum teams internationally for the last 7 years. Started his career as a project technical analyst, Satyavrat has traversed through various roles in his journey including that of a self-thought coder, software team member, Business Analyst, SME, Scrum Master, Process Consultant, Project Management and Agile guide and coach and Mentor over a span of 14+ years.
For more information please visit our website: https://www.invensislearning.com/
Lean is a business system that learns to solve the right problems faster than competitors while wasting less time, effort, capital and resources.
Discover Daniel T Jones presentation from the 6th international Lean IT Summit in Paris in March 2017.
Orangeries: Orangery Design and Installationiandewar
Our Orangeries website introduces you to the design of orangeries, roof lanterns, planning permission and other issues with the installation of orangeries.
Front porch design in traditional wood and modern materials. This porch design uses oak doors and features rose head nails and wrought iron door furniture.
Introduction to Marketing Strategy Conference, Dubai March 2007. Reminding audience of the importance of Strategy and its place Marketing Planning.
This presentation was created on a Mac and some of the formatting has disappeared in converting it for SlideShare. If you have a Mac and would like to receive a copy of the presentation in its original format, please Email me.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
2. We help our customers to minimize IT risks and improve by leveraging latest
client/server and web technologies.
What we do for end-user companies
IT Consultancy
• IT strategy
• Technology change management
• System Audit
IT Implementation
• Application architecture
• Application re-engineering
• Application development
Maintenance
• Corrective, Adaptive and perfective
maintenance
QA/Testing services
• Integration, Stress, Volume, Regression
testing
• End-to-end system testing
• Remote DB and application management
• Product Content management
• Aggregation, cleansing, taxonomy,
representation in e-commerce ready format
What we do for software companies
Product co-development
• Concept generation, prototyping
• Design and development
• Alpha and beta test
Version and Release support
• Tracking and supporting different product
versions
• Upgrades and 24/7 support
Product re-engineering
• Porting, Migration
QA/Testing services
Reverse Engineering
4. Rekha Akula’s Profile - Technical Lead
• 8 years of IT experience in various roles
• Full Project Lifecycle experience in delivering business applications and enterprise software
solutions. Excellent communication, analytical and problem solving skills
• Involved in the creation of functional and technical design documents by involving directly with
users and business analysts
• expertise in all phases of the software development life cycle for clients.
• Responsible for strategic business planning and implementation.
• Experienced in data modeling, documentation, definitions support and transition of the
conceptual models to physical database design
• Experienced in applications design and development using Oracle, ASP, Java,, VB, COM, ADO
implementations etc.
• Ability to identify/learn developing information technologies and translate those technologies into
IT solutions beneficial to customer's business
• Excellent communication and writing skills.
• Worked very closely with end users to resolve all application-related issues
• Experience in managing the offshore developers
5. Advantages to Co-
ordination through STS
New Jersey Team
Gets Exposure in North-East.
Beneficial to get exposure among
corporate companies
Highly qualified people are availabe to co-
ordinate the offshore team
Good understanding of Business rules
and excellent understanding of managing
people.
6. Advantages to Co-
ordination through STS
New Jersey Team
Gets Exposure in North-East.
Beneficial to get exposure among
corporate companies
Highly qualified people are availabe to co-
ordinate the offshore team
Good understanding of Business rules
and excellent understanding of managing
people.