Toilem Godwin Poriot is a professional IT expert from Kenya seeking a challenging role to further develop his extensive technical skills. He has over 5 years of experience in technical management roles at organizations such as Kenya Network Information Centre and Greenbell Communication Limited. His expertise includes systems administration, project management, network security, and domain registry services.

1. Toilem Godwin Poriot
P.O box 266-30600 Chepar Farm, Kapenguria, Kenya
Telephone: 0725 035 201 (Mobile)
Email: toilemgodwin@gmail.com
Website: http://toilem.me.ke
Professional Profile
I am an enthusiastic and professional IT expert, who enjoys being part of, as well as leading, a successful and
productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative
solutions to problems. I am able to work well on my own initiative and can demonstrate the high levels of
motivation required to meet the tightest of deadlines. Even under significant pressure, I possess a strong
ability to perform effectively.
Objective
I am now looking to build on my extensive range of technical skills within a suitably challenging role. I am
keen to achieve further professional development.
Career Summary
September 2012- To date: Technical Manager at Kenya Network Information Centre
(KeNIC).
Working in KeNIC, a non-profit organization aimed at managing and operating the .KE ccTLD as a
Technical Tanager. I am in charge of all technical operations in the organization. My duties and
responsibilities are to:
1. Participate in the development of mechanisms and strategies for operations and promotion of .KE
registry.
2. Develop and Manage Risk Management Policy and advice the Organization on any IT and Customer
Risks as per the risk matrix to avoid, retain, transfer and reduce the risks.
3. Manage the organizations Document Management System (DMS)
4. Develop and Implement a Business Continuity Plan to ensure business continuity in the IT
department.
5. Participate in Organization's involvement in regional and international organizations in the
formulation and implementation of coordination policies of the Internet core technical and
organizational elements in the interest the Kenyan Internet Community.
6. Participate in National Cyber Steering Committee representing the domain sector.
7. Develop and Implement Alternate Dispute Resolution Process (ADRP) for organization to ensure
disputes are resolved amicably in a free and fair manner according to ADRP.
8. Develop and Implement any IT policies within IT departments i.e IT Policy and IT security policy.
9. Participate in the designing and implementation of methodologies to facilitate public and Kenyan
Internet Community participation in policy-development procedures.
10. Manage all Technical Projects in the organization.
11. Liaise with other departments like Finance HR and Marketing and ensure Implementation and
deployment of systems that will improve efficiency in the respective departments.
12. Develop and Implement Disaster Recovery Plan (DRP) to ensure Organization has a plan incase of
any disaster and ensure Business continuity

2. 13. Administer the .KE and its sub-domains and effectively provide Domain Registry Services to the
Kenyan local Internet community.
14. Train customer and staff with regards to IT.
15. Ensure the security and stability of systems in the organization.
16. Ensure that organization adopts current technologies relevant to its operations.
17. Create and maintain a good working relationship with Customers.
18. Supervise and coordinate customer service activities.
Major projects I have implemented while working as Technical manager in KeNIC include:
1) DNSSec Project – Encryption of all .ke domain requests in Kenya
2) Infrastructure upgrade project—Upgrade of network to support over 1 million clients
3) Network security project – Secure all transaction in the network by setting up firewalls
IDS/IPS and setting up DMZs in the network
4) Data Centre replication Project—Replicating or mirroring the primary datacenter to ensure
redundancy
5) Systems Integration Project—Integration of over 20 systems in the network to ensure all
transactions are managed on one system
6) Online payment Project— Involved in setting and integrating up online payment system for
our 200 resellers all running different domain management systems
7) Centralized domain Registration Project- Currently still in progress we are setting up a
central location where Kenyans can easily access their domains. The system has been
integrated with our reseller systems
August 2011- September 2012: Webmaster (Assistant IT Manager), at Greenbell
Communication Limited
Working within a major web design, domain registration and website hosting company, tasked with
maintaining and securing the company’s main server. My duties and responsibilities are but not limited to:
1. Offering technical support to clients who require technical support
2. Assessing initial set-up requirements and implementing hardware and software solutions
accordingly
3. Training my team in the use of Photoshop, Dream Weaver, Media Cleaner, Microsoft outlook,
webhost manager and cpanel.
4. Troubleshooting and administering emails to over 2000 clients and ensuring that high security is
observed while using this service.
5. Coordinating closely with Account Executives, actively soliciting new clients and nurturing existing
client accounts, ensuring their needs and requirements were not only accommodated but
surpassed.
6. Training clients in subsequent website maintenance, particularly the use of Dream Weaver and its
inbuilt FTP facility, and how to maintain and update different CMS.
7. Initiating a company-wide changeover to a much faster ISP with enhanced technical support.
Jan 2011- August 2011: Systems Administrator, at Kapenguria Teachers SACCO Ltd
Working in a very busy organization, tasked with maintaining and securing the company’s Data Centre. My
duties and responsibilities are but not limited to:
1. Assessing requirements and implementing hardware and software solutions accordingly.
2. Ensuring that the banking software functions smoothly and in a secure way.
3. Coordinating closely with Account Executives, actively in ensuring that customer information are
up to date and ensuring all financial record match.
4. Increased number of clients every month shows cased how we strived to improve customer
services.
5. Clients include many primary and secondary school teachers in the larger Pokot county
6. Configuring and administering Microfinance Management Information System

3. January 2009- October 2011: Systems developer, at Futuristic Limited
Working within an established Web Systems Design and Development company, during my Industrial
Attachment and later joined the organization as a part-time Developer.
1. Creating user-friendly web and Java applications.
2. Marketing of web applications created by the company.
3. Training members of cooperates on IT development and evolution.
4. Offering support to clients and staff.
5. Clients include companies such as the Flying doctors Association of Africa, Nairobi Hospital,
Nairobi Women’s Hospital, and Karen Hospital as well as many Government Departments and
Agencies.
Formal Qualifications
Certified Information System Security Professional (CISSP)
Technobrain Training (Ongoing)
Fedha Plaza, Nairobi, Kenya
Prince2 Project Management
Technobrain Training (Completed in March 2015)
Fedha Plaza, Nairobi, Kenya
Certified Ethical Hacker Certification
Technobrain IT Training (December 2014)
Eco Bank Towers Nairobi, Kenya
Computer Incident Response Team Certification
Africa Network Operatos Group (Completed in May 2014)
Djibouti Telecom Centre, Djibouti
Secure Reistry operators Course Cerification
Africa Top Level Domain (AfTLD) (Completed in October 2013)
University of Antananarivo, Madagascar
Degree in Computer Science/Technology
Jomo Kenyatta university of Agriculture and Technology (2007-2010)
Bachelors Degree in Computer Technology.
CISCO Certification (CCNA3-LAN Switching and Wireless Networks)
Jomo Kenyatta university of Agriculture and Technology (April 2008-July 2008)
CISCO Certification (CCNA2-Routing protocols and Concepts)
Jomo Kenyatta university of Agriculture and Technology (January 2008-March 2008)
CISCO Certification (CCNA1-Networking Basics)
Jomo Kenyatta university of Agriculture and Technology (January 2007-March 2007)
Kenya Secondary Certificate Examination (KCSE)
Nakuru High School (2006-2010)
After completing a four-year study in Nakuru High School I graduated high school with a B plain
Personal Details
Date of Birth: 07/09/88
Languages: Fluent English & Swahili

4. Nationality: Kenyan
Interests & Activities
Include: Poetry, Theatre & Amateur Dramatics, and Rugby & Hockey
Referees
References are Available on Request
Samson Akuto
Kenya Electricity Transmission Company
Senior Engineer
0722832087
Nickolas Kimolo
Futuristic Limited
CEO
Tel: +254 20 2729313
Kamarkor Samuel
Globetrack International
IT Director
+254721217993
Dan Loree
Kapenguria Teachers SACCO
Manager
Tel: +2542062402
George Githaiga
Futuristic Limited
Senior System Developer
Tel:+254725834359
Linet Moraa
Kenya Network Information Center
HR Manager
Tel: 0710868324