Tech Startup Growth Hacking 101 - Basics on Growth Marketing
CV T Gressier 2013
1. Thierry GRESSIER
83 route de Pihen
62340 Bonningues les Calais
FRANCE
Email : tgressier@yahoo.fr
Date of birth : 24.02.1974
Nationality : French
Marital status : Married
Children : 1 Child of 5 years
PROFESSIONAL EXPERIENCE
2012-2013
NOVOTEL WUHAN XINHUA, ACCOR HOTELS. www.accor.com
WUHAN, CHINA
Executive Assistant Manager
300 rooms / around 315 employees
1 buffet restaurant / 1 «à la carte » French restaurant / 1 bar / 1 swimming pool
Reporting to GM directly and acting as GM during his absence
Manage and oversee operations of F&B, Rooms and Front Office departments,
focus on service and product standards throughout the hotel to improve guest
satisfaction
Direct contact with French corporate companies and International community for
organizing their stay at the hotel, receptions, events like French Bowling,
Beaujolais Nouveau etc..,take care of Air France crew and handling of distressed
and delayed passengers, take care of French key accounts and make sure to
provide perfect services to them and in return increase the business and
profitability of the hotel
Recommending business and marketing plans and managing within approved
plans and objectives
Handling Brand Audit and increasing the score from 69 in 2012 to 85 in 2013
2007-2011
GANGEHI ISLAND RESORT, REPUBLIC OF MALDIVES. www.gangehi.com
General Manager of the Resort, pre-opening experience
4* Hotel 40 keys (32 bungalows + 8 suites bungalows)
(beach bungalows and over water bungalows)
2 restaurants, 1 bar, 1 spa, 1 boutique and 1 diving center
90-100 employees
Average annual occupancy 70 %
Annual TO +/- 5000 K Usd
End 2007-August 2008
Collaboration with the owner, project manager and architect for the renovation
and expansion of the resort from 25 to 40 bungalows and construction of one new
restaurant
Making plans of the renovation and construction work of rooms, restaurant
and kitchen
Closure of the hotel for renovation and expansion in April 2008
Following renovation and construction work with the project manager
Organization and preparation for the pre-opening of the Resort in August 2008
.../...
2. Thierry GRESSIER (Suite)
August 2008 General Manager of the Resort
Pre-opening of the resort in August
Management of the Resort financial managment
Direct management of operations
Supervision of rooms and housekeeping department
Supervision of food and beverage department
Supervision of activities, excursions etc… with animation team
Supervision of maintenance of the Resort
Management and recruitment of local and international staff
Coordination of various teams on the Resort
Contact with suppliers and establishment of the contract
Coordination with the tour operators for the marketing, eservation etc…
Collaboration with the service providers on the Island (diving Center,
boutique etc…)
2005-2007
NEEMRANA HOTELS PVT. LTD., INDIA. www.neemranahotels.com
Director of Food and Beverage for the group of 12 hotels,
8 to 55 rooms per hotel with 170 employees
Supporting and directing Hotel Managers in their tasks
Auditing of hotel operations and accounts
Planning of new yearly tariffs
Quality control for all the hotels (restaurant, kitchen, housekeeping, rooms…)
Recruitment of personnel
Training of the kitchen staff, pastry staff and waiters
Organization of banquets and weddings
Preparation of the beverage menus and restaurant menus with the chefs
Making plans and drawings of the kitchen, pantry etc…
Selection of equipment and purchase of material for all the hotels
Searching suppliers and planning of all the purchases with the main office
1997-2005
EMBASSY OF FRANCE in Netherlands, India and Japan
General Manager of the Ambassador’s Residence
Management of the Ambassador’s Residence
8 guests rooms + reception of around 1000 guests per month
Keeping track of invitations with Service of Protocol
Organization of the receptions, French National Day reception, Presidential as
well as Ministerial visits and for welcoming of VIP’s
Preparing menus
Kitchen supervision
Supervision of a team of 8 to 12 personnel
Giving training to the personnel
Management of purchase orders
Management of the budget for the receptions and construction work
Supervision of property and assets
Negotiation and following contracts of maintenance
Management of inventory
1996-1997
PALAIS DE L'ELYSEE, FRANCE (Paris)
Military Service at Presidential Palace
Head Waiter for the private service of President of French Republic and
Mrs Jacques CHIRAC
.../...
3. Thierry GRESSIER (Suite)
1996
HOTEL RESTAURANT MONT VALLON 4* FRANCE (Méribel)
Winter season, Cashier (invoicing and cash control (Micros software))
ACADEMIC QUALIFICATION
1993-1995
BTS - Advance Hotel Management Diploma in marketing, management, service,
culinary art and production…
University of Hotel Management at Aulnoye Aymeries (France)
1991-1993
BTH - Hotel Management Diploma (subject : culinary production)
University of Hotel Management at Aulnoye Aymeries (France)
1992
BEP – Food and Beverage Service Diploma
CAP - Food and Beverage Service Diploma
LANGUAGES
French
Mother Tongue
English
Fluent
German
Fare knowledge (School level)
Italian
Fare knowledge (worked with Italian clientele in Maldives)
SKILLS
Computer skills
Excellent knowledge of word, excel, outlook, internet, fidelio
Awards and
certificates
Trophy Champagne Jacquart, winner of the price “Best Head Waiter 1995 Nord
Pas de Calais Area”
VICE-CHAMPION OF FRANCE in competition of “Best Head Waiter of France 1995”
Trophy Champagne Jacquart
2004 Member of the Jury “Jean Baptiste Cup” in Tokyo for the competition of
the “Best Head Waiter of Japan”
Member of “Culinary Academy of France” since 2004
Sports
Tennis, swimming, ski, scuba diving (advanced open water and enriched air
diver)
Interests
Floral art, renovation of antiquities, nature excursion
Others
In Japan, floral arrangement for various companies (Axa Insurance, Champagne Krug,
Alain Ducasse, Rossignol group, Champagne Dom Pérignon, Lactalis Group, Crédit
Agricole Bank etc…) 2004-2005
Driving licence (category B)
President of « Union des Français de l’Etranger » Wuhan, China 2012/2013