1. Monica da Silva
2300 Rue Villeneuve Apt 6
Longueuil,Qc J4J4W4
Cell: 438-881-1971
Phone: 579-721-2065
monica_dasilva2003yahoo.com
Objective
To obtain a position as Multitask Waitress-Hotesse/ helper,Other
Qualifications
 More than 10 years of experiences in very busy Hotel-Restaurants and events.
 Multilingual : English, French, Portuguese, Spanish, German,Dutch,Luxembourgian,And Italian.
 Good Communication Skills
CSST Certification
August 2014
 MAPAQ Certification
July 2014
 SIR Serving it right, Vancouver BC
 FOODSAFE, Vancouver,BC
 First Aid Certificate
 Able to work with people from different social cultures, backgrounds and team Associated.
 Flexible, honest, loyal, and hard working.
 Always do the best to meet the deadline
Work Experience
Cook-Waitress -Customer Service 1991- 2014
LasOlas Traiteur End March 2015- Present
Serve Food and Beverage various locations
Longueuil- Montreal
Rougail de L'ile Maurice End August 2014 Febr.2015
Serve Food and beverage,etc
Boul. Ste-Foy ,Longueuil, Quebec,canada
Hôtel du Commerce, Clervaux/ Grand Duché du Luxembourg Season 2013
Serve Food and beverage,kitchen help,etc.
Hotel Koener,Clervaux, Grand Duché du Luxembourg 2011-2013
Serve food and beverage,etc..
Hotel du Golf de Clervaux ,Grand Duché du Luxembourg Season 2010
Serve food and beverage.
Hotel du Commerce,Clervaux,Grand Duché du Luxembourg Season 2008
Serve food and beverage ,kitchen help etc.
Orly Luxembourg ,Marnach,Grand Duché du Luxembourg 2006-2008
Customer service at gas stations Rotation.
Caritas Gruppe Saint-Vith,Belgium Charity/Benevole 2002-2006
Prepare the meals to the co-workers from the charity,participate in events,etc
Volunteer/Social help. As COOK
Frituere Freddy ,Sankt-Vith, Liége/Belgium 1998-2002
Customer Service,prepare(Cook) and serve the meals,Fresh fast food.
Snack Frituere Am Eselsmarkt,Buellingen, Liége/Belgium 1998-1998
Customer service,prepare and serve the meals, Fast-food Snack
Hotel Drosson Wirtzfeld,Buellingen,Liége/ Belgium 1992-1998
From Cook to Service,restaurant-barmaid,etc..
Apprenticeship and Master in Horeca
Hotel Othon Praia, Recife,Pernambuco,Brazil 1991-1992
Assistant Receptionist
 Greet the Customers
 Served Food and beverage at the Restaurant and bar
 Assisted in the Kitchen when needed making the dishes, other
 Helped the customers
 Handled cash
 Prepared the meals for the customers
 Checked the quality from all the products and store them
 Assisted the chief Cook in all duties related to the Planning and creation of the Menus, decorations,plates,buffets,check the quality of the products and the
storage
 Cook B.B.Q. for hundreds of hotel guests, including salads, sauces,other special dishes in and for different events.
 Cooked for several Charity events volunteer for a period of more than 4 years,and when needed.
 Helped in the Housekeeping, Cleaning rooms, machines, organizing.
 Check-in and out closed the rooms payments,solve conflicts or others
Worked a 3 month job as Customer service at a Museum,not mentioned ,short period vacation-cover.
More than 10 years experienced COOK, and various.
Education

2. Certificate MAPAQ,hygiene ET Salubrite 2014
Formationsplus.ca Longueuil,QC
Certificate CSST Securite au Mileu du Travail 2014
Santinel, Longueuil,QC
Certificate SIR Serving it Right 2009
Go2 hour, Vancouver, BC
Certificate FOODSAFE 2009
BCRFA,Vancouver Coastal health
Certificate, Professional Business Administration and Management 2005
Zentrum fuer Aus-und Weiterbildung des Mittelstandes,Sankt-Vith, Liége / Belgium
First Aid certificate, Emergency Cases 2004
Red Cross, Sankt-Vith,Liége /Belgium
Certificate, Information Technology 2001
Bischoeflisches Institut,Sankt-Vith , Belgium
Certificate Professional School of Hotel Business Management, 1998
Zentrum fuer Aus-und Weiterbildung des Mittelstandes, Sankt-Vith, Liége / Belgium
Diploma, Apprenticeship in Hotel Restaurant and Catering,DEP 1995
Zentrum fur Aus-und Weiterbildung des Mittelstandes, Sankt-Vith,Liége / Belgium
Certificate, French 1995
Koeniglisches Athenaum, Buetgenbach,Liége,/Belgium
Certificate, German 1993
Koeniglishces Athenaum,Buetgenbach, Liége/Belgium Certificate, IT and typing skills basic
Certificate-IT Basic 1991
Prodal, Processamento de dados, Recife,Pernambuco,Brazil
Certificate, German 1991
The Main English Center, Recife,Pernambuco,Brazil
Certificate, English 1990
Special English Course, Recife, Pernambuco,Brazil
High School General Sciences (DES) 1989
Contato Colegio e Cursos Recife Brazil
High School General Sciences (DES) 1989
Liceu de Artes e Oficios de Pernambuco- UNICAP Catholic University of Pernambuco Recife Brazil
Have 2 high School Diploma as for the Contato School I got a schorlaship as athlete(Volleyball player)
References Available upon request in English-French