1. Curriculum Vitae
NGUYEN VIET THUY
Date of Birth: 23-10-1975
Gender: male
Marital status: single
Nationality: Vietnam
Address: 10F Nguyen Van Luong St, Go Vap Dist, Ho Chi Minh City
Mobile: +841236987954
Email: mikenguyenviet2310@gmail.com
OBJECTIVE:
I am looking for a job of highest international standards that I can grow with over the coming years in a managerial position and
that would give me the opportunity to fully utilize my creativity, leadership, operation and training skills.
SUMMARY OF QUALIFICATIONS
• With nearly 10 years living, studying and working in Switzerland.
• More than one year working in University as assistance of chef executive with over
1000 students from 150 countries.
• Professional attitude.
• Good knowledge in Asian foods, European foods.
• Speaking English and French.
• Self employed experience: with over 5 years of running, operating, negotiating and
making decision.
• Good at understanding business law in Vietnam, especially in hotel industry.
• Events making and operating experience.
• Social work activities: member of Chien Dich Mua He Xanh 1996 and get award for
the best soldier.
• Got scholarship of Van Lang university for 4 semesters.
• Strong character, able to manage a big team and to work under high pressure and
tight schedule, with great organizational skills.
• Understanding personality, characteristics, cultures and traditional of several
European countries.

2. RELEVANT EXPERIENCE
• Guests relation: meet any needs of guests.
• Relation with suppliers and making decision about price, quality and quantity.
• Experience in making events: staff, decoration, food, equipments...
• Management and negotiation ability: with employees, suppliers, guests.
• Ability working independent and self decision making: over 5 years of self
employed.
• Ability to manage, control and work with the big team, employees and staffs from
several nationalities: working at SHMS School with colleagues from China, Spain,
France, Portugal, Holland,.. and with over 1000 students from 165 countries.
EMPLOYMENT
• 2014 – Present : Setting up chains Vintage Boutique Hostel in Hochiminh and will be
in Hoi An, Nha Trang,Mui Ne, Phu Quoc:
1. Acquiring of business license, registering of company’s official seal & tax code
& carrying out mandatory press announcement
2. Planning & designing of Hostel’s interior & exterior
3. Hiring of employees as well as providing them with necessary training
4. Sale and Marketing online, offline
• 2010 – 2014 : Business Owner at Hanoi Hostel, Tour & Service – Hanoi
Achievements: For 4 consecutive years, Hanoi Hostel received 'Certificate of
Excellence 2012-2013-2014-2015', a testament to service excellence upheld by the
company:
1. Service Excellence & Quality: Timely handling of guests' enquiries and resolve
complaints to ensure guests' satisfaction through effective service recovery
strategies
2. Operations: Managing of day-to-day hospitality operations to ensure smooth
work flow and manage productivity through effective input/output cost control
measures
3. Human Resource: Managing of human resource; provide guidance, train and
motivate staff in providing good customer service, recruitment and training of

3. new staff, handling of dismissal and termination, scheduling of staff to work for
front desk, and handling of staff payroll
4. Finance: Prepare and manage the annual budget with developmental plans
(mainly promotional plans, upgrading of facilities) and adhere to managerial
goals to increase revenues and cost control
5. A&P: Promoting and marketing the business through social media and word-
of-mouth
6. Accounting: managing budgets and financial plans as well as controlling
expenditure; maintaining statistical and financial records; setting and achieving
sales and profit targets; analyzing sales figures and devising marketing and
revenue management strategies
7. Facility Management: supervising maintenance, supplies, renovations and
furnishings; dealing with contractors and suppliers; carrying out inspections of
property and services;
8. Security: Managing and implementing security measures for guests staying in
hostel
9. Governance Compliance: ensuring compliance with licensing laws, health and
safety and other statutory regulations
10.Managing strategic relationships with external suppliers and partners, namely
tour operators for sales of tour packages; spas and restaurants for referral
partnerships
• 2009 : F & B Manager at Golden Sand Resort Hoi An – Danang
1. Supervise all F&B personnel.
2. Respond to guest complaints in a timely manner.
3. Prepare the F&B budget and monitor department performance with respect to
the same. Perform any necessary follow-up, including forecasting.
4. Monitor industry trends, take appropriate action to maintain competitive and
profitable operations.
5. Work with other Executive Committee members and keep them informed of
F&B issues as they arise.
6. Keep immediate supervisor fully informed of all problems or matters requiring
his/her attention.
7. Prepare and submit required reports in a timely manner.
8. Organize and conduct department meetings on a regular basis.

4. 9. Monitor quality of service and product.
10.Cooperate in menu planning and preparation.
11.Ensure timely purchase of F&B items, within budget allocation.
12.Ensure compliance with all local liquor laws, and health and sanitation
regulations.
13.Ensure the training of department heads on SOP’s, report preparation,
technical job tasks.
14.Attend and/or conduct departmental and hotel training (CARE, One to One),
etc.
15.Interview candidates for front-of-house F&B positions and follow standards for
hiring approvals.
16.Conduct and/or attend all required meetings, including pre-convention and
post-convention meetings.
17.Ensure overall guest satisfaction.
• 2008-2009: work at SHMS ( Swiss Hotel management School) school in Leysin,
Switzerland:
1. Assistance chef executive: cost control, making menu, food control.
2. Assistance professor: teaching cooking techniques, decoration, making food,
menus for events and cost control.
3. Chief of cold kitchen and production kitchen.
4. Making school events: Graduation Night, Spring ball, Christmas ball...
• 2006-2008: work at Martel Chocolate factory and Tea Room in Geneva Switzerland:
1. Guest relation.
2. Prepare and making menus.
3. Assistance chief executive: making working timetable, food control.
• 2004-2006: Business Owner Bar Vera Cruz – Geneva – Switzerland
• 2002-2004: Business Owner Brother Restaurant – Saigon - Vietnam
• 2000-2002: Business Owner Indochine Restaurant in Lausanne, Switzerland
EDUCATION
• 2000: Post graduated in Hospitality and Tourism Management at SHMS School in
Switzerland:
1. Cost control.
2. Hospitality accounting.

5. 3. Event Operation.
4. How to open, manage and operate Hotel and restaurant.
5. How to negotiate with suppliers for the best result.
• 1999: Bachelor Degree in Business Administration Management at Open
University, Ho Chi Minh, Vietnam.
• 1999:Bachelor Degree in English at Van Lang University, Ho Chi Minh, Vietnam.
• 1999:B certificate in Chinese language.
OTHER SKILLS and HOBBIES
• Speaking English, French.
• Swimming.
• Driving.
• Good at cooking.
• Travelling
REFERENCES
• Mr. Burdin Jerome – Executive Chief of SHMS School in Switzerland.
Tel:0041244932600
• Mr.Lorence – Chief of Recruitment Department of SHMS School
• Mrs Florence Executive Chief of Martel Chocolate Factory and tea, Switzerland.
Tel: 0041216258888

6. 3. Event Operation.
4. How to open, manage and operate Hotel and restaurant.
5. How to negotiate with suppliers for the best result.
• 1999: Bachelor Degree in Business Administration Management at Open
University, Ho Chi Minh, Vietnam.
• 1999:Bachelor Degree in English at Van Lang University, Ho Chi Minh, Vietnam.
• 1999:B certificate in Chinese language.
OTHER SKILLS and HOBBIES
• Speaking English, French.
• Swimming.
• Driving.
• Good at cooking.
• Travelling
REFERENCES
• Mr. Burdin Jerome – Executive Chief of SHMS School in Switzerland.
Tel:0041244932600
• Mr.Lorence – Chief of Recruitment Department of SHMS School
• Mrs Florence Executive Chief of Martel Chocolate Factory and tea, Switzerland.
Tel: 0041216258888