1. Abstract
Executive focused business development, able to meet Commercial, Administrative, Financial and
Customer Service activities.
Experience
Banco HSBC Mexico. | Mexico City.
Relationship Manager June 2014 –October 2015
 I conducted sales activities: Loans to medium and large Companies, Insurance and International
Commerce Solutions.
 Customer Service and B2B Relationship.
 Financial Advisory.
Banco Santander. | Mexico City.
Sales Executive August 2012 –April 2014
 I conducted sales activities: Insurance, Loans to Customers and Companies, Credit Cards.
 Customer Service and linking campaigns
 Financial Advisory.
AFAR Edificaciones| Mexico City.
Administrative Assistant July 2010 – Nov 2011
 Supply Chain, Dealing with suppliers, Negotiation.
 I Performed Administrative and Financial reports.
 I managed savings of 7% for the company through verification of personnel assistance and report to
payroll.
Anexa Teleservices| Hermosillo, Sonora.
Costumer Service Executive November 2009 – June 2010
 I increased revenue to 5-9% by cross-sell products.
 I complied with the 100% quality and service metrics during all of my time in the company
 I Implemented improvements in customer service operation, reducing call handling time (AHT).
Education
Universidad TecMilenio del Sistema Tecnológico de Monterrey.
Commerce and International Business. 2010-2014
Skills
 Office, SAE, CRM, Internet.
 Spanish as native language.
 Six Sigma Certification (Yellow Belt).
 Teamwork and Focus on goals.
Oscar Arturo
Escobar Márquez
 E-mail: oaem88@gmail.com
 Cell: (385)-535-9546