Nikolaos Koriatopoulos is a corporate sales expert with 15 years of experience in sales, customer service, recruiting, marketing, consulting, and public relations in Greece and abroad. He is currently an Account Manager for NRG Trading House S.A. and Tourix- e.Tourism Marketing Consultants, where he is responsible for sales, customer support, and finding new clients. Prior to his current roles, he held several sales, account management, and recruiting positions at companies such as Vodafone, Cosmoline, Manpower Athens, Motorola, and SYKES Enterprises.

1. N I K O L A O S K O R I A T O P O U L O S
C O R P O R A T E S A L E S E X P E R T
S K I L L S
E X P E R I E N C E
https://www.linkedin.com/in/nikoskor
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M i l i t a r y o b l i g a t i o n s F u l f i l l e d | M a r t i a l S t a t u s : M a r r i e d
D a t e o f B i r t h : 2 0 / 0 9 / 1 9 7 6 | N a t i o n a l i t y : H e l l e n i c
A B O U T M E
With 15 years of experience in
Greece & abroad in the sectors of
Sales, customer service, recruitng,
marketing, consulting, training as
well as Public relations,
I've managed to develop my skills by
being able to quickly adapt in new or
difficult situations, multitasking,
organized, customer oriented
philosophy, analytic thinking, very
strong negotiation skills, Acount
management, goal settings, target
oriented amd active listening.
Sales management
Nagotiations
Time management
Multi tasking
Corporate Sales
NRG Trading House S.A.
Sept. 2015 - Up to date
Corporate Sales & after sales support for South Greece regions.
Finding new Cliens, being constantly in touch with existing ones,
updating them with any new services that the company could provide in
order to cover their needs in the best way possible for their business.
Account Manager
Tourix- e.Tourism Marketing Consultants
Sept. 2014 - Up to date (Part-time)
Sales Executive
ATKO
Feb. 2013 - Aug. 2014
Sales & After Sales support, finding new Clients.
Investigating and analyzing the competition of each client in order to
develop a Strategic e-marketing & social media marketing campaign and
promote our Client with the best way possible over the internet (Google
AdWords, SEO, Social Media etc).
Sales & after sales support, being constantly in touch with the clients,
updating them with any new services and products that the company
could provide in order to cover their needs in their business.
Finding new ones, negotiating with Financial & Commercial Managers.
(Part-time)
Account Management
Public relations - Marketing
Goal settings
Multi lingual

2. Account Manager
Vodafone
Nov. 2009 - Nov. 2012
Account Manager for South Greece. Sales & after sales support for
Corporate Clients in the regions of Korinthia, Argolida and Arkadia.
Finding new ones, being constantly in touch with them, updating them
with any new services and products that the company could provide in
order to cover their needs in their business.
Leading a sales team of Business Advisors, Strategic Consulting,
including business plan & sales strategy development, setting targets to
Business Advisor.
Giving training and seminars regarding new products and sales methods
to all Business Advisors and sales persons of Vodafone shops.
Account Manager
Cosmoline
Jan. 2009 - Nov. 2009
Account Manager for South & West Greece.
Sales & after sales support, find new partners, train them and support
existing ones. Setting up a telesales call center for the south west region
of Greece, interviewing, hiring personal.
Recruiting Consultant
Manpower Athens, Hellas
Jun. 2006 - Aug. 2007
Full cycle recruitment including networking, sourcing, applicant tracking,
pre-qualification, interviewing, offer negotiation, references,
background.
Use the appropriate sourcing tools, such as Boolean searches on job
boards, internet, networking tools, community partnerships, job fairs,
referrals, and association links to effectively recruit qualified candidates.
Proactively manage the intake process in a timely and efficient manner
(This includes developing recruitment strategies, pre-screening
candidates, understanding client needs, managing the applicant flow, and
proper resume analysis/matching), enter and update candidate, client,
and job order information in the database.
Negotiating with Managing Directors, C.E.O.’s, General Managers,
Financial & Commercial Managers.
Some Clients: Siemens, Fujitsu Siemens, Vivodi, Forthnet, G4Securior,
Carrier, MoneyGram, Intrasoft International
P.R. & Sales Representative
Motorola
Aug. 2007 - Dec. 2008
P.R. & Sales Representative for Motorola Mobiles for South & West
Greece.
Public Relations, sales & after sales support, being constantly in touch
with the clients (OTESHOP, COSMOTE STORES, GERMANOS, WIND,
VODAFONE).
Promoting all Motorola products, updating all salespersons with any new
services and products by giving seminars & presentations.

3. Sales Representative
Office 1 Superstore, Korinthos, Hellas
Mar. 2005 - May. 2006
Customer service and support of existing clients.
Finding new clients.
Being constantly in touch with the clients updating them with any new
services and products that the company could provide.
Customer Service Supervisor
ACN Europe BV, Amsterdam, Netherlands
Dec. 2003 - Jan. 2005
Customer Service Supervisor for the EMEA Customer Service, in charge
of the countries Italy, the U.K. and Ireland. Daily, weekly, monthly and
Annual reporting to the Customer Service Manager for the achievement
of the agreed Service level target (80%).
Interviewing new hires, performance reviews on a weekly, monthly and 6
months bases to all agents of my department.
Account Supervisor
SYKES ENTERPRISES, AT&T Account
Amsterdam, Netherlands
Oct. 2001 - Nov. 2003
Account Supervisor for the EMEA Customer Service and Technical
Support of AT&T. Daily, weekly, monthly and annual reporting to the
Client (AT&T) for the achievement of the agreed Service level target
(80%).
Creation of the Shifts & breaks schedule of 60 agents (Working hours
from 08:00 till 24:00hrs). Interviewing new hires, performance reviews
on a weekly, monthly and 6 months bases to all agents of the
department.
September 2000 – September 2001 (Logitech Account)
Promotion to a "Technical Mentor", 2nd level Technical Support and
Trainer taking over all escalated and more complicated technical queries,
Giving Technical training for new hires.
Following up the performance of the Technicians and evaluating the
processes and procedures of the Technical and Customer Support.
Supervising duties in the absence of the Account Supervisor.
January 2000 – September 2000 (Logitech Account)
Logitech Technician, Offering Technical Support and Customer Service of
peripheral devices for PC’s. (Hardware και Software).
(Logitech on-line Certificate).

4. Evening TEL of Korinthos, Hellas
- Tourist Business Degree
SYKES University (SYKES ENTERPRISES Internal training
& seminars) Amsterdam, The Netherlands
- Logitech on line Certificate (Hardware and Software)
- Time management and effective meeting
- Performance reviews- appraisals, recruiting, interviews
- Staffing and scheduling.
- Customer Handling
- Fundamentals of leadership and goal setting.
- Management and Philosophy
- Team building and motivation
- Business English writing Seminar
- MS Windows 95/NT/98/Me/2000/XP/7/8 & Mac
- MS OFFICE
- Dutch labour law
- Symposium and info – desktop (Software training)
ACN Telecommunications (Internal training & seminars)
Amsterdam, The Netherlands
- Multi Level Marketing
- Solar Skills/Call Center Pulse (Call Center monitoring
software)
AMACON Training Center (Advanced Management
Consultants) Korinthos, Hellas
- Maintenance and repair of digital office devices
1993-1998
2001
2003
2005
E D U C A T I O N & S E M I N A R S
L A N G U A G E S
Hellenic (Greek) - Mother tongue
English - Fluent
Italian - Very good
Dutch - Good
Spanish - Basic

5. C O M P U T E R S K I L L S
Internet navigation, e-mail, Windows, Mac OS, MS Office,
Peripheral devices for PC’s support (Hardware & Software),
social media.
D R I V I N G L I C E N C E
Category A, B.
I N T E R E S T S & H O B B I E S
Sports, soccer, music, traveling, fishing, learning
new languages, Cinema, Comics.
O T H E R I N F O R M A T I O N
References:
Vangelis Kitirioglou
Account Manager
OTE S.A.
Marousi
Athens, Greece
Tel. +30 693 233 3668
Email: vkitirioglou@gmail.com
Spyros Georgopoulos
Sales Supervisor South-West Greece
Vodafone S.A.
Tel: +30 6947 400 095
Elaine Balzan
Former Workforce Analyst in ACN Europe BV.
Current position:
Project Manager
IBM (EMEA Headquarters)
Mailpoint 02B Call Centre
Inverkip Road
Greenock PA16 0AH, Scotland
Tel: +44 (0) 1475 898 013
Email: balzanel@uk.ibm.com
http://www.ibm.com/uk/