This document contains personal and professional information about Mahmoud Mostafa Mahmoud Said. It includes his address, contact details, education history, languages, qualifications, computer skills, objectives, and work experience in marketing, call centers, customer service, and public relations from 1999 to the present.

1. Mahmoud Mostafa Mahmoud Said
 Address:77 El Wahda St Imbaba, Giza
 Mobile: 01227054183 – 01143212387
 E-mail: cavyola007@hotmail.com
Personal Data:
 Gender: Male
 Date of Birth: 13 / 9 /1982
 Place of Birth: Giza
 Nationality: Egyptian
 Personal status: Single
 Military status: Postponed
Education:
• Graduated from Advanced Academy El Haram
• Specialization: information system
 License Degree : good
• Year of graduation (2004-2005)
Languages:
 Arabic : Native
 English : Very Good
 Spanish : accepted
Courses:
 English – Russian Culture Center
 English ( Conversation ) - Russian Culture Center
 Spanish - Berlitz Center
 passed TOEFL IBT with score : 93
 HR Course in LTC Center
 Germany language A2 - DFA Institute ( Studiere in Niveau B1 noch jetzt )
Objective:
 Seeking a position within a mass media career of a well-established channels
In which I can develop both my personal & technical skills.

2. General Profile:
 Have an ability to work with foreign people easily.
 Excellent customer service skills.
 Able to work in-group, work under pressure, manage stress, teaching other, helpful, creative,
sociable, calm.
 Ability to manage multiple tasks.
 Fast learner of new technologies.
 Creative, Self-motivated, stable, quick learner, productive, reliable and dynamic.
 Good at meeting deadlines, communication skills.
 Ability to work under pressure individually and as cooperative team member.
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Customer Service:
 Customer Service
 Reservation Hotels
 Reservation Flight
 Call center
 Sales
 Marketing
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Computer Skills:
Very Good Knowledge For the following software:-
 Operation system ( xp , win7 , win 8 )
 advanced knowledge in Office package ( word – Excel – power point – Access )
 Fine knowledge about hardware.
 Good experience en Networking systems and sharing devices
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Experience :
 Worked Marketing in Riven Jean Wear (1999 – 2001)
 Worked Call Center in Vodafone Egypt Company (2002 – 2004)
 worked Customer Service in UCF international movers ( 2004 - 2006 )
 work at El Omega Tours in public relation ( 2006 - 2008 )
 worked at Happy Life Tours in public relation ( 2008 - 2012 )
 Worked at Taki Company for furniture's ( 2013 till now )