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Zachary J Maxim
(623) 693-4828
zach_maxim@yahoo.com
QUALIFICATIONS
• 8 years’ experience in a fast-paced office environment
• 8 years’ experience in performing general office duties (answering telephone,
data entry, filing)
• Proficiency in Microsoft Office (Word, Excel, and Outlook); able to type
42 wpm.
• Experience in teamwork and leadership responsibilities
• Consistently worked under pressure, multi-tasking, and meeting tight deadlines
• Epitomized the qualities of selfless service and loyalty to the organization;
willing to provide assistance to personnel and fellow co-workers
• Organized detail-oriented, reliable, and courteous
• Use of technology tools to accomplish job functions; understand and utilize
available technology as customer service, communication, and data gathering tools
• Respond to clients' requests for assistance by assessing needs and providing
direct intervention, problem resolution, information, and referral resources available
in the community as appropriate
EXPERIENCE
• Accomplished individual health care requirements by keeping in contact with patients and
fellow clinics via telephone, email and fax.
• Works effectively as a team member, or team lead on daily assignments
• Excellent computer skills – Microsoft Office products
• Possess effective planning, organizational, communication, and interpersonal skills
• Lead a 10 member training team
• Schedule appointments and conduct patient interviews to obtain histories and provide
precise and comprehensive medical care; accuretly record appointments, procedures and
care plans, leading to successful and safe patient care.
• Aware of risk assessment practices and procedures; supervisory techniques, personality
development and adjustment
• Attend staff meetings and trainings as required, submit biweekly reports to supervisor in a
timely fashion meeting suspense times and performed related duties as assigned by
supervisor
EDUCATION
• Appolo High School, Glendale AZ; graduated 2007
MILITARY SERVICE
• United States Navy: Honorable Discharge
EMPLOYMENT
• United States Navy: Medical Administrative Assistant 08/20/07- 09/02/15

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Customer Service Resume

  • 1. Zachary J Maxim (623) 693-4828 zach_maxim@yahoo.com QUALIFICATIONS • 8 years’ experience in a fast-paced office environment • 8 years’ experience in performing general office duties (answering telephone, data entry, filing) • Proficiency in Microsoft Office (Word, Excel, and Outlook); able to type 42 wpm. • Experience in teamwork and leadership responsibilities • Consistently worked under pressure, multi-tasking, and meeting tight deadlines • Epitomized the qualities of selfless service and loyalty to the organization; willing to provide assistance to personnel and fellow co-workers • Organized detail-oriented, reliable, and courteous • Use of technology tools to accomplish job functions; understand and utilize available technology as customer service, communication, and data gathering tools • Respond to clients' requests for assistance by assessing needs and providing direct intervention, problem resolution, information, and referral resources available in the community as appropriate EXPERIENCE • Accomplished individual health care requirements by keeping in contact with patients and fellow clinics via telephone, email and fax. • Works effectively as a team member, or team lead on daily assignments • Excellent computer skills – Microsoft Office products • Possess effective planning, organizational, communication, and interpersonal skills • Lead a 10 member training team • Schedule appointments and conduct patient interviews to obtain histories and provide precise and comprehensive medical care; accuretly record appointments, procedures and care plans, leading to successful and safe patient care. • Aware of risk assessment practices and procedures; supervisory techniques, personality development and adjustment • Attend staff meetings and trainings as required, submit biweekly reports to supervisor in a timely fashion meeting suspense times and performed related duties as assigned by supervisor
  • 2. EDUCATION • Appolo High School, Glendale AZ; graduated 2007 MILITARY SERVICE • United States Navy: Honorable Discharge EMPLOYMENT • United States Navy: Medical Administrative Assistant 08/20/07- 09/02/15