This job description is for a Junior Systems Administrator/Web Programmer position. The main responsibilities are to support and maintain all databases and web applications, train and oversee interns or work-study students, and develop and implement portlet applications and web-enabled solutions within the university's content management system. Additional duties include upgrades, backups, troubleshooting, security management, and assisting the Systems Administrator. Required skills include web design, database management, programming languages, and higher education IT experience. A Bachelor's degree in Informatics, Computer Science, or related field is required.

1. Junior Systems Administrator/Web Programmer
Job Description
The Junior Systems Administrator/Web Programmer is responsible for the primary support and
maintenance of all databases and web applications. This position is responsible for the training and job
duties of the Lilly Intern position or any work study student that is assigned for the Administrative Systems
area. This position reports to the IT Operations Manager.
Duties and Responsibilities
 Responsible for all Jenzabar, JICS, PowerFAIDs and support product upgrades
 Responsible for weekly administrator duties including scheduled job validation, backup confirmation
and monitoring available space on all database and web servers
 Responsible for training and job duties for work study or Lilly Intern or help desk employees
 Design and develop and implement existing portlet applications within the Jenzabar JICS framework.
 Develop Web enabled solutions that provide presentation and reporting of information and the
collection of data relevant to the administrative processes of the University.
 Troubleshoot production issues according to service level targets.
 Provide excellent customer service in all written and verbal communications.
 Identify innovative solutions that support the University mission.
 Identify and assist with implementation of application development best practices.
 Manage applications security for the administrative software systems.
 Provide support for the Web content management system.
 Assist the Systems Administrator in day to day operations.
 Other duties as assigned.
Skill Requirements
 Web design and development experience
 Strong knowledge of MSSQL and Server Management Studio, stored procedures, Microsoft Access,
Visual Basic, Visual Studio, Dreamweaver, Java, ASP.Net, C# and ColdFusion Programming
 Experience with database management
 Knowledge of Server 2012, Office 365 and SCCM
 Working knowledge of Infomaker, or similar report writer
 Willingness to learn or has previous experience with ASP.Net framework (C# knowledge preferred)
and solid understanding of Object Oriented Design and Programming
 Experience with a higher education ERP application, especially Jenzabar EX
 Experience supporting a Web content management system
 Familiarity with project management concepts and proven ability to estimate work effort and meet
deadlines
 Working knowledge of Microsoft Office Products
 Higher Education IT experience desired
 Works independently, but under general supervision by the IT Operations Manager
 Pays great attention to detail
 Ability to manage projects, people and multiple tasks in an organized fashion
 Ability to maintain confidentiality with sensitive customer and internal information
 Foster Trine University success through a professional appearance, being courteous to customers &
all associates, and by exhibiting a positive attitude
Required Education
 Bachelor’s degree in Informatics, Computer Science or related discipline or equivalent experience