Horizon Services is a leading provider of cleaning services, leveraging over 27 years of expertise and innovative cloud-based solutions to optimize customer experiences. They offer tailored janitorial services, special projects, and medical cleaning, with a commitment to green practices and OSHA compliance. Their operations include quality control, detailed scope of work, and advanced reporting analytics for efficient service delivery.

2. Horizon Services has a well-established reputation as an industry leader
in the cleaning services space. One competitive advantage we have is
our utilization of the latest cloud-based solutions. This technology allows
Horizon Services to combine strong data management with our excellent
customer service to optimize your cleaning experience leveraging our 27
years of industry expertise.

3. JANITORIAL CLEANING
The Horizon Services Company Standard of Clean delivers
maximum results at a price that fits any budget. Horizon Services
Company’s professional cleaning and facilities maintenance
packages are designed to fulfill the unique cleaning requirements of
each facility. All service contracts contain a detailed scope of work
tailored to the individual cleaning needs of your facility and include
regular quality control inspections by a Horizon Services Operations
Manager.
Horizon is dedicated to delivering a remarkable clean at an amazing
value to every customer including:
• Flexible Service Package Options
• Customized Scope of Work Unique to Your Facility
• Regular Quality Control Inspections of All Job Sites
• Environmentally Friendly Cleaning Products
• Green Cleaning Practices
• Efficient & Cost Effective Labor Management
• OSHA-Compliant Safety Training
• Background Checks
• Quarterly Customer Service Reviews
• High Manager-to-Staff Ratios

4. SPECIAL PROJECT
Special project services from Horizon Services include a wide range of
contract cleaning services designed to augment routine janitorial
services. Our special projects division has diverse experiences from
post construction cleaning to event services to your standard project
services including hard surface floor care, carpet services, window
cleaning etc.
Services Include:
Carpet Extraction
VCT Floor Care
Power Washing
Spring Cleaning
Emergency Clean-up
Window Washing
Final Construction Clean-Up

5. NEW BUILDING/CONSTRUCTION
CLEANING
Horizon Services Company is committed to providing
construction site cleaning services that exceed the
industry standard. Our Post Construction Cleaning Services
Division offers final cleaning services, day laborer
resources, and construction site progress cleaning
packages.
We guarantee customer satisfaction and OSHA safety
compliance on every job site. Our staff members receive
ongoing OSHA compliance training and support from our
experienced team of supervisors and managers.

6. GREEN CLEANING
Protecting our environment is no small task but Horizon is happy to do
its part by offering green cleaning solutions. When you chose Horizon’s
green-cleaning you get the same superior clean of our traditional
service as well as the assurance that we will use only the best in
non-toxic, environmentally friendly cleaning solutions.

7. EVENT CLEANING
Large venues make tens of thousands and even hundreds
of thousands of first impressions on a single day. Event &
large venue services from Horizon ensure that guest one
and 100,000 have the same awe-inspiring reaction when
they walk through your doors.

8. HOURLY CLEANING
Due to unpredictable business forecasts and daily
production fluctuations, determining the hiring and
laying off employees can be challenging. Contracting a
portion of your workforce eases this burden and helps
manage costs associated with recruitment and
unemployment claims.

9. FLOOR CARE
Special project services from Horizon Services include a
wide range of contract cleaning services designed to
augment routine janitorial services. Our special projects
division has diverse experiences from post construction
cleaning to event services to your standard project services
including hard surface floor care, carpet services, window
cleaning etc.

10. Horizon Services Company’s Facilities
Management and Building Maintenance
programs combine our award winning
Janitorial Cleaning Services with interior and
exterior building maintenance, minor
repairs, landscaping, grounds keeping,
building systems maintenance, preventive
maintenance inspections, and on-demand
access to emergency building maintenance
professionals.

11. HORIZON’S MEDICAL
CLEANING SERVICES
For a variety of medical facilities, keeping the property in top shape is a big
job. You can make it easier by working with Horizon Services that specializes
in medical facilities cleaning.
Horizon Services takes extra care in cleaning all medical work stations and
work settings following the Centers for Disease Control and Prevention
recommendations for universal precautions in working with blood-borne
pathogens and the disposal of biohazardous waste in proper manners. We
provide special safety trainings and an exposure control plan to eliminate or
minimize exposure to our employees.
Clean, sterile, and safe medical facility is something you should take extra care
and can trust Horizon Services to keep your medical facility 100% hygienic.

12. MEDICAL CLEANING
SERVICES CHECKLIST
Our standard checklist of medical cleaning service include;
• Empty and clean trash containers
• Clean, inviting entrances
• Well-kept furnishings
• Shining, sanitized surfaces
• Fresh carpets, safe floors
• Sparkling, sterilized bathrooms
• Contaminant-free air ducts
• Color coded cleaning system to avoid
• 100% cross-contamination free
• Sterilization & disinfection
• Clean and disinfect surgical areas
• Overall attention to detail

13. Why Horizon Services For
Medical Facility Cleaning
• Cost effective healthcare cleaning services with a 100% satisfaction guarantee!
• Proven experience working with facilities similar to yours.
• Highly trained technicians with documented industry certification.
• Positive references and reviews from other area medical facility managers.
• Additional services available for addressing one-time projects like mold remediation.
• Local, Licensed, Bonded & Insured
• 24/7 Cleaning Service & Support
• OSHA, HIPAA, EPA, CDC, AORN Compliant

14. HORIZON SERVICES UTILIZE THE
LATEST MANAGEMENT &
CLOUD-BASED SOLUTIONS

15. IMPROVING COMMUNICATIONS
Horizon Services believes communication is one of the keys to customer
satisfaction and drivers of value
• Frequent site visits keep managers in-the-know at all times
• Frequent check-ins with the customer ensures total involvement
• Dedicated account management keeps customers involved with the
overall progress of their project, from proposal to completion

16. REPORTING AND ANALYTICS
Horizon Services uses the latest in cloud-based, data-driven technology to
provide real-time access to vital customer data which in turn, improves the
overall customer experience
• Documented, verified travel-time to and from job sites and access to
overall time spent at your location
• Real-time issue tracking to verify issues are resolved right, the first time
• Status tracking to verify the level of completeness

17. COMPLIANCE MANAGEMENT
The latest compliance software combined with years of experience gives Horizon
the competitive edge with local and federal compliance
• Strategic partnerships and digital solutions designed to reduce risk at all levels
• Employee-focused software ensure all employees remain up to date on
mandated trainings and certifications
• A strong partnership with ADP ensures consistent alignment with the latest
state and federal payroll tax regulations

18. QUALITY ASSURANCE
An unsurpassed commitment to quality control coupled with the latest in customer
interface sets Horizon Services apart from competition.
Some features include:
• A mobile platform for Horizon and it’s customers to set checkpoints and
measures of success in the project with embedded analytics capabilities to
quickly identify trends
• Ability to leave real-time feedback on progress and faster deficiency-resolution
• Quarterly Review Customer Service Process utilizing an award winning process
developed over 40 years.

19. STREAMLINED
WORKFORCE CAPABILITIES
Horizon Services has set the bar when it comes to workforce data management
which drives honesty and transparency in your project from start to finish:
• On site timekeeping ensures employee time is captured and reported
consistently and accurately
• Mobile enabled HR management of pay and benefits through scheduling
payroll with minute by minute GPS verification of employee location
• A full automated suite of data-capturing platforms ensures your project
remains on time and on budget

20. ACCOUNTING &
FINANCIAL EXCELLENCE
Our data systems give our on-site/off-site managers a full picture of spending and
management down to the shift level. Since financials are integrated with
timekeeping, payroll and other operations data, processes are seamless, efficiency
is easy
• Separate tracking and budgeting for Cleaning Projects & Specialty work
• Management of consumable sanitary supply and consumable products
• Asset Tracking & Preventative Maintenance Schedules

21. OPERATIONS MANAGEMENT
Internal Systems which are key to our daily operations management. These
modules do the heavy lifting involved in the operations management of contract
service-oriented businesses with powerful scheduling tools for both tasks and
people.
• Customer retention systems Several programs always run to improve your
satisfaction. The “Virtual Whiteboard”
• Project Work Systems To match, capture and schedule extra labor to cleaning
projects OVER one week in frequency to dispatch to a multitude of special
crews.
• Re-tuning and improvements system To capture labor efficiencies in position,
geography & calendaring.

22. OUR CUSTOMERS
• Cartus
• FedEX
• CBRE
• Uconn
• Electric Boat - General Dynamics
• Rentschler Field - Comcast Spectacor
• General Services Administration (GSA)
• Metropolitan District Corporation
• Swarovski North America Headquarters
• US Army Corp of Engineers
• Various Municipal governments of CT, MA & RI
• The Jackson Laboratory for Genomic Medicine

23. Cartus
Janitorial Services for Fortune 500 Company, 500k sq ft since 2003

24. FedEx
Janitorial Services for major hubs over 200k since 2005

25. UConn
Janitorial Services for regional campuses over 600k sq ft

26. Archstone Avenir Apartments in Boston
Post Construction Final Cleaning 200k sq/ft Luxury Apartment
complex in downtown Boston.

27. Yale University
Post Construction Final Cleaning 100k sq/ft dormitories at Yale
University.

28. Goodwin College - Multiple Sites
Janitorial & Project Cleaning for the Riverfront Academy at Goodwin College. Facility is 150k sq/ft of
classrooms & offices. LEED Project.

29. OUR CERTIFICATIONS

30. Interested?
Let’s Get Started!
As a valued Horizon Services customer, once we start your project we will:
1. Set a meeting to review with a Horizon Janitorial Operations professional
2. Explore your needs and develop a fully-customized cleaning specification
3. Create a unique work loading analysis specifically for your job

31. THANK YOU
FOR YOUR TIME