SlideShare a Scribd company logo
March 16, 2016
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
JAN RITTER
Director of Digital Marketing
2
Aaron Siconolfi
Implementation Specialist
ADAM EMORY
Implementation Manager
Confidential and Proprietary. Subject to Non-Disclosure Agreement.3
Agenda
1. Customer Administration Portal Overview
2. Q&A
3. Resources Available
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Outcomes
1. Familiarity of the capabilities of the Customer
Administration Portal (CAP)
2. Understanding of main customizable elements
within the CAP
3. Understanding on how you can customize the
PBX for your customer
4
Confidential and Proprietary. Subject to Non-Disclosure Agreement.8
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Sale Design
Provisioning
/ Equipment
Order
Activation
9
10
11
12
13
14
15
16
17
18
18
18
18
18
23
24
25
26
27
27
28
Confidential and Proprietary. Subject to Non-Disclosure Agreement.28
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
1. Familiarity of the capabilities of the Customer
Administration Portal (CAP)
2. Understanding of main customizable elements
within the CAP
3. Understanding on how you can customize the
PBX for your customer
5
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Today’s Presentation
• Webinar Recording
• Detailed Reference Guide
• Training Videos
Links will be provided in the follow-up email.
30
Confidential and Proprietary. Subject to Non-Disclosure Agreement.31
• 3/30: Premium UC Content for Your Blog
• Who should attend? Sales and Marketing roles
Customer Administration Portal Training

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Customer Administration Portal Training

  • 2. Confidential and Proprietary. Subject to Non-Disclosure Agreement. JAN RITTER Director of Digital Marketing 2 Aaron Siconolfi Implementation Specialist ADAM EMORY Implementation Manager
  • 3. Confidential and Proprietary. Subject to Non-Disclosure Agreement.3 Agenda 1. Customer Administration Portal Overview 2. Q&A 3. Resources Available
  • 4. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Outcomes 1. Familiarity of the capabilities of the Customer Administration Portal (CAP) 2. Understanding of main customizable elements within the CAP 3. Understanding on how you can customize the PBX for your customer 4
  • 5.
  • 6. Confidential and Proprietary. Subject to Non-Disclosure Agreement.8
  • 7. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Sale Design Provisioning / Equipment Order Activation 9
  • 8. 10
  • 9. 11
  • 10. 12
  • 11. 13
  • 12. 14
  • 13. 15
  • 14. 16
  • 15. 17
  • 16. 18
  • 17. 18
  • 18. 18
  • 19. 18
  • 20. 18
  • 21. 23
  • 22. 24
  • 23. 25
  • 24. 26
  • 25. 27
  • 26. 27
  • 27. 28
  • 28. Confidential and Proprietary. Subject to Non-Disclosure Agreement.28
  • 29. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 1. Familiarity of the capabilities of the Customer Administration Portal (CAP) 2. Understanding of main customizable elements within the CAP 3. Understanding on how you can customize the PBX for your customer 5
  • 30. Confidential and Proprietary. Subject to Non-Disclosure Agreement. • Today’s Presentation • Webinar Recording • Detailed Reference Guide • Training Videos Links will be provided in the follow-up email. 30
  • 31. Confidential and Proprietary. Subject to Non-Disclosure Agreement.31 • 3/30: Premium UC Content for Your Blog • Who should attend? Sales and Marketing roles