This document is a curriculum vitae for Saifi Kutubba Zabuawala. It summarizes his career objectives, strengths, professional experience, academic qualifications, technical skills, and personal details. The CV highlights that Saifi has over 2 years of experience in customer service and brand management roles. He holds an MBA in international business and a bachelor's degree in commerce. His professional experiences include roles at Matrix Cellular International Services and Franchise India Brands.

1. CURRICULUM VITAE
SAIFI KUTUBBHAI ZABUAWALA
Email : Saifeejhabua@gmail.com
Mob No : +971552066519
Location : Dubai
CAREER OBJECTIVES
Willingness to work in a challenging environment to develop my analytical skills, augment the management
expertise, gain knowledge of new concepts. Being a multi-tasking person I am confident enough that my
engagement with the organization will be a win-win situation for me as well as for the organization.
STRENGTH
 Ability to adjust in changing work cultures and environments with ease. 
 A strong sense of responsibility and commitment towards assignments undertaken. 
 Ability to lead and motivate team to achieve all assigned targets and organizational goals. 
 Good communication and interpersonal skills. 
 Ability to create good co-ordination and efficient co-operation among team members. 
PROFESSIONAL EXPERIENCE
Company : Matrix Cellular International Services Ltd. Mumbai (Feb 2016 – Oct 2016)
Designation : Assistant Manager, Channel Coordinator
Work Profile

 Responsible for ensuring exceptional customer service and account maintenance.
 Communicate masterfully with partners on new products and service offerings.
 Attend to customer complaints immediately and try resolving them on priority basis and thereby retain
them.
 Manage and be the main point of contact for existing alliance partners.
 Ensure new business development opportunities are explored with existing clients.
 Acquire complete/in depth product knowledge of all product and services.
 Ensure timely maintenance of report and feedback on status.
Company : Franchise India Brands Ltd. Mumbai (May 2014 – Nov 2015)
Designation : Assistant Manager, Brand Servicing
Work Profile
 Servicing franchise for different brands. 
 Generate transaction and revenue between clients and brands owners. 
 Maintain periodic status reports, including daily activity report and calls/follow ups made till final closure. 
 Screening of investor portfolio in terms of best fit as per the investment bandwidth, location &
work profile.
 Do Exhibitions, FRO Shows, Mega Fran-Match, Events, Con-Call & Generate Leads. 

 Responsible for prospecting & account management activities such as account mapping, relationship
management, pitches, presentations, project proposals and deal closure. 


2. ACADEMIC QUALIFICATIONS
Passing
Qualification School / University Special Subjects
Percentage /
CGPA
Unitedworld School of
Business (AICTE 6.54/9
May 2014 MBA International Business
(PGDM) Approved) Ahmedabad
B.Com Sardar Patel University Advance Accounting 61%
April 2012 Vallabh Vidyanagar & Auditing
Gujarat Secondary and
HSC Higher Secondary Commerce
March 2009 71%
Education Board Dahod
SUMMER INTERNSHIIP PROGRAM
Company : Coca-Cola India (April - June 2013)
Project Brief : Customer Perception and Customer Tracking
TECHNICAL SKILLS
 Microsoft Office  
 SPSS  
 Internet Savvy  
PERSONAL DETAILS
Date of Birth : 14th January, 1992
Gender : Male
Nationality : Indian
Languages Known : English, Gujarati, Hindi and Urdu.
DECLARATION
I hereby declare that all the details given above are true to the best of my knowledge and belief.
Place:
Date: Saifi Zabuawala