Mr. Sagar Narayan Kadam is seeking a position that utilizes his skills in transaction processing, quality assurance, and customer service. He has over 5 years of work experience in these areas at companies like Accenture, First Source Solutions, and Intelenet Global Services. His technical skills include MS Office, Excel, Word, and PowerPoint. He is looking to join an organization that offers growth opportunities and allows him to contribute to its vision.
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I am looking forward to a career where I can utilize my skills in a highly professional environment through my performance. Additionally I would like to join a team where I can use my strong abilities, and be able to creatively solve strategic problems.I hope the experience and education described in my resume suggest how I might be of service to your reputable organization.
Thank you for your consideration
1. CURRICULUM VITAE
Mr. Sagar Narayan Kadam
D-5, 47/3 Dnyandeep Niwas, Satyawan Nagar,
Gothivali village, Rabale,
Email: - sagarkadam0690@gmail.com
Phone No: +91 9967902156
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Objectives:
To obtain a position which utilizes my skills in your organization, to work in a fast placed, professional &
competitive environment, which can harness my skills & allow me to be a part of its vision & helps me in
growing along with it.
Work Experience Profile:
Position: Transaction Processing Associate
Organization: Accenture Pvt. Ltd Co. (Mumbai) India.
Project Duration: March 2014 Till Present
Key Skills & Areas of Expertise:
1 Creative Governance Reviewer– US Banking Services. (Amex Process)
2 Quality Assurance Analyst – US Mortgage Loan. (BBVA Process)
3 Knowledge of Analytical Tools – Ms-office, Ms-excel, Ms-word, PowerPoint.
1 Designation: Junior Reviewer- Creative Governance Team (US Banking Services)
Application Used: Meridian, Outlook, Excel, Word, PDF.
Job Responsibilities:
• Review new tasks/resubmissions on a first in first out basis and provide a turnaround within
24 hrs SLA.
• Seek clarity and missing information and ensure efficient communication.
• Assist markets in prioritizing requests.
• Ensure efficient communication across levels and stake holders.
• Ensure proper tracking and reporting of tasks, issues, and follow up.
2 Designation: Post Closing Auditor – US Loan Mortgage
Application Used: Citrix, Outlook, E3 Portal
2. Job Responsibilities:
• Evaluates & reviews the loan application and supporting documentation.
• Review files (VA, FHA, CP, and Conventional) in stacking order by client requirements for audit.
• Auditing files and finding exception in all document like HUD1, 1008, Appraisal, Note and
Mortgage Deed and re-submit the file within the TAT.
• Complete signed closing documents imaging process and send packages to vendor for review.
• Ensure all assigned closing packages meet compliance, completeness and accuracy
requirements of all executed and supporting documentation for Lender.
2. Organization: First source Solutions Ltd
Period: 1Year And 6 Month (18th October 2012 to 18 March 2014)
Designation: Customer Service Associate
• Job Profile: Mortgage Operations (Redemptions) for LBG (Lloyds Banking Group) and HBOS
(Halifax Bank of Scotland).
• To prepare and send Redemption Statements for account closure though post or fax.
• To manually close and redeem the account as per customer request.
• To reconcile the mortgage account on closure, investigate the account if necessary, perform
security checks on accounts and further release property deeds.
• Make refunds, transfer between sub-accounts, make write-offs, charge interest and apply
redemption funds in manual closure.
• To authorize refunds, calculate and charge MAF (Mortgage Administration fee), MEAF
(Mortgage Exit Administration Fee), perform Interest only calculations, etc.
• To re-open accounts redeemed in error.
• Follow up with customers on issues and chase account closure queries and request.
• Worked on systems like UFSS (Unisys Financial Services System), AWD (Automated Work
Distribution), UK Land Registry, CPS (Common Processing System), Citrix Logon, etc.
Other Activities
• Participated and performed in quarterly Rewards and Recognitions ceremony.
• Raise SAR’s (Suspicious Activity Reporting) on accounts if found any.
3. • Clear monthly R&C (Risk and Compliance) tests and obligations.
3. Organization: Intelenet Global Services Pvt.
Period: 5th September 2011 To 30 Jully 2012 Designations: Customer Service Associate Process Name:
Schlumberger
Job profile
• Managing journey on daily, Weekly and monthly basis.
• Highlighting the errors done by creators and notifying accordingly.
• Consolidating the data on daily basis and publishing report accordingly.
• E-mailing it to the customers & report to the Manager.
Educational Qualifications:
• Passed T.Y.B.Com from DTSS College in 2011.
• Passed H.S.C from SP College in 2008.
Additional Qualifications:
• Diploma in Office Automation & Graphics (Ms Office, Ms Excel, Ms Word, Ms PowerPoint)
C#, C++, SQL, (GNIIT) MS-CIT (70%)
Personal Information:
Date of Birth : 6th March 1990
Gender : Male
Languages Known : English, Marathi & Hindi.