Shailendra Madidi has over 16 years of experience in financial services, including roles in home loan underwriting, credit analysis, fraud control, and customer support. He is currently the Credit OPS Manager at ICICI Bank, where he manages a team that handles post-approval processes like document collection and storage for home loans. Prior to this, he held credit-related roles at Fullerton India Credit Company and Atlas Documentary Facilitators, where he was responsible for tasks like processing and approving home and personal loans, managing credit quality, and preparing reports.