Jackqualine Bongile Ntiwane is a South African female living in Germiston. She has worked for South African Airways for over 7 years in various roles such as customer service agent, on-biz agent, and cadet assistant. Her duties have included making flight bookings, processing payments, resolving customer queries, and assisting agents. She has also worked as a switchboard operator and administrator. Her education includes a National Diploma in IT from Pc training Business College and a 1 month course in office administration from Havartech College. She has skills in communication, computers, keyboarding, and first aid training.