This curriculum vitae is for Ashika Chotoo, who has extensive experience in aviation safety training and instruction. She has worked as a Safety & Emergency Procedures Instructor and Designated Examiner for several aviation training organizations. Previously, she was the Safety & Emergency Procedures Training Manager at South African Airways, where she managed all aspects of safety training for pilots and cabin crew. She also has experience working as a cabin crew member and inflight services coordinator at South African Airways. Ashika Chotoo has numerous qualifications in aviation safety, training, and assessment.

1. 2014
Curriculum Vitae
Ashika Chotoo
Ashika Chotoo
South African Airways
11/19/2014

2. Curriculum Vitae - Ashika Chotoo
PERSONAL INFORMATION
Surname: Chotoo
Name: Ashika Ramkaran
Identity number: 7307210099083
Date of birth: 21 July 1973
Gender: Female
Driver’s license:Code 08
Nationality: South African
Home language: English
Other languages: Afrikaans
Criminal offences: None
Home address: No 4G Longdale Manor
1
Midstream Estates
1692
Postal address: PO Box 696
Midstream Estates
1692
Telephone number: 0724020631/ 012 6619173
Email address: ashikachotoo@gmail.com

3. EDUCATION
Last school attended: Drakensberg Secondary
Highest standard passed: Matric – 1991
Tertiary:
 Management Development Program – Stellenbosch University
 Diploma Occupationally Directed Education, Training & Development – Institute of People
2
Development
 Quality Management Systems & Lead Auditor – IATA
 Safety Management System – ICAO/SA CAA
COURSES/ QUALIFICATIONS
 Train the Trainer
 Assessor – registered with TETA as an assessor
 Moderator - registered with TETA as a moderator
 Management Development Program – Stellenbosch University
 Occupationally Directed Education, Training & Development Diploma – Institute of People
Development
 Safety Management System (SMS)
 PFMA
 Crew Resource Management
 IATA TRAIN THE Trainer for CRM/Threat & Error
 Cabin Crew License
 Designated Examiner for SA CAA
 SA CAA Accredited Instructor
 AVFIRE
 IATA Dangerous Goods
 56 hours of flying towards a Private Pilot’s License
 Microsoft Word; Excel; Power point
 IATA Air Mercury
 IATA - QMS & Lead Auditor
 Media Concepts – TV Presenter

4. EMPLOYMENT DETAILS
Company: 43 Air School Advanced Training
Position: Safety & Emergency Procedures Instructor/ CAA Designated Examiner
Employment Dates: 2013 – to date
Job Function:
 Conduct legislated training for cabin crew, pilots and ground staff.
 Conduct assessments on behalf of the SA CAA.
 Ensure that training records are correctly completed before submission to be filed.
 Set examinations.
 Moderate examinations
Company: Cabin Crew Academy
Position: Safety & Emergency Procedures Instructor/ CAA Designated Examiner
Employment Dates: 2013 – to date
Job Function:
 Conduct legislated training for cabin crew.
 Conduct assessments on behalf of the SA CAA.
 Ensure that training records are correctly completed before submission to be filed.
 Set examinations.
 Moderate examinations
Company: South African Airways
Position: Safety & Emergency Procedures Training Manager
Employment Dates: 2009 - 2013
Job Function:
 Manage and coordinate the administration of Trainers rosters.
 Develop; design & execute proactive strategic long and short term business plans.
 Develop, lead, discipline, supervise and foster human relationships to motivate and manage
personnel to ensure maximum efficiency and performance.
 Manage & coordinate internal and external training arrangements effectively and timeously.
 Develop and amend departmental policies, procedure and processes to ensure seamless
functioning of the department.
3

5.  Compile training reports and statistical data as required.
 Maintenance of the Document Control System to ensure that the correct version of training
related documents are utilized by trainers.
 Manage and account for all assets as indicated on the asset register.
 Conduct staff performance appraisals/evaluations to identify development gaps.
 Ensure compliance of all pilot and cabin crew safety & emergency procedures training as
stipulated by SA CAA.
 Ensure compliance to all SA CAA requirements for the renewal of the Aviation Training
Organisation Certificate.
 Develop SEPT manuals and assessments for cabin crew and pilots.
 Moderate all SEPT assessments and examinations.
 Conduct regular internal audits
 Ensure compliance with IOSA and CAA requirements.
 Develop and improve on CBT programmes.
 Plan, develop and implement strategies to mitigate operational constraints eg cabin crew
shortages.
 Maintenance of quality Management System.
 Conduct research for the development and updating of training material and methodologies
aligned to international best practice.
 Liaise with other managers to ensure smooth integration of training programs into the
operation.
 Develop and apply effective methods for checking effectiveness of all training programs.
 Handle all queries arising within the department.
 Drive and monitor departmental compliance with legislated requirements.
 Conduct training needs analysis and research and develop suitable training solutions.
 Maintain existing business, generate additional revenue and enhance long term business
relationships.
 Plan and manage budget for department
 Ensure that appropriate procedures are in place to effectively manage administration of
records.
 Develop and conduct training for new trainers.
 Audit and assess the training conducted by SEPT trainers and Designated Examiners.
 Manage and coordinate the payment of Training Allowances.
 Ensure that allowances are calculated and submitted to the payroll information.
 Ensure that all training staff are correctly informed and have sufficient knowledge to assist
with the implementation and/or related queries regarding training courses offered.
 Manage the recruitment, selection and placement of ad-hoc trainers
 Ensure that training records are correctly completed before submission to be filed.
 Conduct legislated training for cabin crew, pilots and ground staff.
 Develop proposals for Centralised Training.
 Preparation of evidence for BBBEE audits.
 Analysis of training gaps toward a SAQA qualification for cabin crew.
 Develop presentations.
4

6. Company: South African Airways
Position: Safety & Emergency Procedures Instructor/ CAA Designated Examiner
Employment Dates: 2009 - 2013
Job Function:
 Conduct legislated training for cabin crew, pilots and ground staff.
 Conduct assessments on behalf of the SA CAA.
 Ensure that training records are correctly completed before submission to be filed.
 Set examinations.
 Moderate examinations
Company: South African Airways
Position: Cabin Crew Member/ Inflight Services Co-Ordinator
Employment Dates: 1995 - 2009
Job Function:
 Ensure on board safety of passengers and crew.
 Ensure on board service is delivered to passengers.
 Company PRO on board
 Manage a team of cabin crew on board.
 Ensure compliance to relevant company policies, procedures and standards.
 Completion of required administration.
 Resolution of work related problems experienced between sign-on and sign-off.
 Resolve conflict between crew and passengers.
 Maintain sound interaction with flight deck and cabin crew
 Maintain crew discipline on board
 Maintain crew well-being on board and at out stations.
Company: Standard Bank
Position: Managers Clerk
5

7. Employment Dates: 1993 - 1995
Job Function:
 Assist managers to retrieve credit information on customers.
 Contact Standard bank employees with regard to credit control references.
 Filing and administration
Company: Laudium Sun
Position: Reporter/columnist
Employment Dates: 1992-1994
Job Function:
 Write a weekly column and submit to the Editor
References
Contact numbers will be forwarded on request.
6