Wendy A. Lutz is an experienced social worker with a strong educational background, holding a master's degree in social work and post-master’s graduate work towards a Ph.D. in social welfare. Her career includes management positions in addiction services, psychiatric emergency care, and program quality improvement, focusing on trauma, substance abuse, and mental health. Lutz has published research on trauma and addiction and has been actively involved in various professional organizations and training programs within the social work community.

1. “Although the world is full of suffering, it is full also of the overcoming of it” -Helen Keller
Wendy A. Lutz, LMSW
15 Hodge Ave. Apt. 11 Buffalo, NY 14222
Cell: 716-207-7238
Lutztraining@gmail.com
Education Post-Master’s Graduate Work - The University at Buffalo, State
University of New York, School of Social Work.
Coursework completed and additional research toward Ph.D. in Social
Welfare. GPA: 3.85
Substantive Area – The Intersection of the Symptomology and Symptom
Clusters of Complex PTSD with the Diagnostic Criteria and Severity of
Alcohol and Other Drug Use in Women.
2001-
2009
Masters in Social Work (MSW) - The University at Buffalo, State
University of New York, School of Social Work. GPA: 3.98
Concentration: Children, Youth and Families.
1999
B.A. - The American University, Washington, D.C. Interdisciplinary major:
Communications, Legal Institutions, Economics and Government.
1984
Career History & Accomplishments
 Residential Coordinator, Renaissance Addiction Services, Inc. Buffalo, NY
o Managed the daily clinical, physical, and administrative operation of Promise
House – a 16-bed, long-term, addiction inpatient facility for young men ages 18-
21. Supervised three addiction counselors and ten counselor aides who
performed daily clinical and administrative tasks. Ensured that residents were
provided with a safe, therapeutic environment with a focus on addiction recovery
as well as the management of mental health issues. Provided direct service
regarding addiction and mental health when necessary. Administered house in
accordance with OASAS regulations.
2016
 Social Worker, Alba de Vida, Promesa, Inc. Buffalo, NY
o Assess, evaluate and treat clients with substance abuse issues, specifically
opiate addiction, in a methadone treatment and substance abuse clinic setting.
Provide individual and group therapy. Assess mental health issues and needs in
entire 200 client population and refer where necessary. Manage a caseload of at
least 35 clients. Manage client treatment according to NYS OASAS and JCAHO
regulations.
2014-
2016
 Counselor III – Psychiatric Emergency Room, Buffalo General Hospital, Buffalo, NY
o Management of acuity, admission and discharge of patients presenting to the
emergency department with psychiatric crises. Collaboration with medical
Emergency Department to assess and manage co-existing medical issues. Transfer
patients to other hospitals as necessary. Coordinate transfers and direct admissions
to Behavioral Health Unit. Assist individual patients in the Emergency Department
with immediate psychiatric needs. Coordinate with consulting psychiatrists regarding
assessment and disposition of patients.
2010 -
2014

2. W.A. Lutz, LMSW - CV
Although the world is full of suffering, it is full also of the overcoming of it. – Helen Keller Page 2
 MICA Therapist, Spectrum Human Services New Alternatives Program, Buffalo, NY.
o Evaluate, diagnose and provide individual and group therapy for mentally ill and
chemically addicted clients (MICA). Caseload of 25+. Groups included Dialectical
Behavior Therapy and “Seeking Safety” (a group that addresses both Posttraumatic
Stress Disorder [PTSD] and chemical dependency symptoms concurrently).
Particular specialty in PTSD, Complex PTSD in individuals with Chemical
Dependency.
 Director of Performance and Quality Improvement (PQI), Gateway-Longview, Inc.,
Buffalo, NY
o Developed outcome-based programmatic goals, outcome objectives and outcome
measures for 16 human service programs. Collected outcome data quarterly and
developed corrective action plans. Received and coordinated review of all Significant
Incident Reports (SIR’s) from all departments. Participated in development of Agency
Strategic Planning process. Maintained database of SIR’s and analyzed data in
various formats for report to all stakeholders and to assist in corrective action plans.
Involved in development of three year Strategic Plan. Chaired Client Risk
Management Committee. Oversaw development of web-based SIR database.
Supervised agency grant-writer, Director of Training and Quality Improvement
Specialist. Coordinated various satisfaction surveys. Created PQI annual report and
distributed to all stakeholders.
 Staff Development Coordinator, Tompkins County Department of Social Services,
Ithaca, NY.
o Assessed professional development needs of 183 employees, developed and
implemented training, for child protective caseworkers, supervisors and other social
services staff. Maintained $50,000 budget. Supervised two support personnel.
Developed in-house training curricula addressing diversity, substance abuse, HIV
and AIDS, supervisory issues, Total Quality Management, computer literacy and
others.
 Alcoholism Council of Tompkins County, Ithaca, NY.
o Clinic Director, Clinically supervised eleven clinicians in individual and group
settings. Developed outpatient and intensive outpatient programs for women and
MICA clients.1995-1996
o Intensive Outpatient Treatment Coordinator, Developed, implemented and
maintained group based intensive outpatient program.1993-1995.
o Counselor – Group and individual counseling; specializing in trauma, adolescents
and gay and lesbian clients. 1989-1993.
 Private practice, counseling and training consultant. Provided individual counseling and
therapy; specialized in posttraumatic stress disorder and adolescent substance abusers.
Developed and implemented weekend psychoeducational groups for Cornell University
students with alcohol and other drug use issues six to eight times per academic year.
2009 -
2010
2008-
2009
1996-
2001
1989-
1996
1999-
2001

3. W.A. Lutz, LMSW - CV
Although the world is full of suffering, it is full also of the overcoming of it. – Helen Keller Page 3
Publications
Wiechelt, Shelly A., Lutz, Wendy; Smyth, Nancy J.; Syms, Charles. (2008) Integrating research and practice:
A collaborative model for addressing trauma and addiction. In: Bride, Brian E & MacMaster, Samuel
A. (Eds.). Stress, trauma and substance use. (101-115) New York, NY, US: Routledge/Taylor &
Francis Group.
Koenig, T., Rinfrette, E., Lutz, W. (2006) Reclaiming power in formerly abusive relationships: Ethical decision-
making for women as caregivers. Clinical Social Work Journal. 34(3).
Wiechelt, S., Lutz, W., Smyth, N., Syms, C. (2005). Integrating research and practice: A collaborative model
for addressing trauma and addiction. Stress, Trauma and Crisis, 8, 179-193.
Other Professional Activities
National Association of Social Workers 1999-present
Western New York Trauma Task Force 2007-2010
Western New York Practice Research Network 2005-2010
Ph.D. Committee, University at Buffalo, School of Social Work. (Student Representative) 2002-2006
Other Areas of Expertise
 Expert trainer in a wide array of areas
 Expert on all Microsoft applications
 Significant experience in SPSS (Statistical Package for the Social Sciences)
 Significant experience with general computer software and OS repair
 Expert in all steps of research including development, analysis and interpretation
 Extensive knowledge and experience in needs assessment and program evaluation
 Extensive experience in graphic arts
 Significant experience in an array of creative arts