Vanessa Muhammad is a doctoral student seeking a position in health administration. She has over 15 years of experience in social work, research, and healthcare coordination. Her background includes providing care coordination and counseling to high-risk pregnant women, facilitating support groups, and serving as a patient advocate in emergency departments. She holds several certifications in areas such as research ethics, HIPAA, and domestic violence advocacy.

1. Vanessa Muhammad, MA, Doctoral Student
vanessa.muhammad19@gmail.com
212 W Washington Street, Loft 813 Chicago, IL 60606 (773) 447-0976
EDUCATION:
Doctor of Health Administration Oct 2013 – Dec 2013
University of Phoenix Phoenix, AZ
Artium Magister Degree, Master of Arts, Clinical Social Work Sept. 2010 - June 2013
University of Chicago School of Social Service Administration Chicago, IL
Bachelor of Science, Biochemistry/Psychology June 1978 - May 1981
Jarvis Christian College Hawkins, TX
WORK EXPERIENCE:
Maternal Child Health Care Coordinator Aug 2013 - Current
ACCESS Community Health Network Chicago, IL
 Provide comprehensive OB Care Coordination services across multiple Federally Qualified Health Centers. Clinically
manages a caseload of 150 diverse multicultural population of high-risk Medicaid/Medicare pregnant women to
achieve optimal prenatal care experience.
 Ensure culturally focused patient education, referral coordination, and individualized patient-driven care plan
development with multidisciplinary care teams comprised of High-Risk OB/Providers, Midwife, Licensed Clinical
Social Workers, Case Managers and Lactation Consultants to provide optimum care coordination approach to meeting
patient’s prenatal, psychosocial and case management needs.
 Provide preliminary social work skills to develop client rapport; implement evidence-based guidelines to be used in
patient care; anticipatory guidance in such areas as healthy relationships, nutrition, parenting, family violence
dynamics, trauma, and loss and grief. Conduct Edinburgh Depression Scale screenings to determine appropriate follow
up care post-emergency department, hospitalization, specialist, etc.; developing and implementing patient goals, and
procuring resources. Assess and address barriers when patient has not met treatment goals.
 Responsible for assisting with data collection and reporting on quality improvement efforts.
 Documents/chart all patient contacts in patient record according to protocols.
University of Chicago Medical Center Emergency Department March 2008 - Oct. 2010
Specialty Care Patient Advocate/Outreach Coordinator Chicago, IL
 Served as liaison to physicians and healthcare providers in the optimal delivery of patient care.
 Provided highly visible caring client services for ER 36-patient beds with medical home connections and primary care
physicians. Featured in Medicine on the Midway magazine.
 Facilitated and coordinated transfer of ER patients to Mercy Hospital and other community partners.
Research Assistant Jan 2011 – June 2012
University of Illinois Department of Pediatrics Chicago, IL
 Implemented and executed research activities and procedures (participant consenting/assenting, administration of semi-
structured clinical interviews for two 5-year case studies that include: Promoting Adolescent Health (PATH) and
Chicago Urban Resiliency Building (CURB), by recruiting adolescents (and their parent) from various clinics around
the Chicagoland area that are at risk for depression. The clinical trials involved use of specific websites to determine
how to best help teens build healthy lifestyles that may prevent depressive disorders.
Psychotherapist Intern Oct 2011 - May 2013
CommunityHealth Chicago, IL
 Provided individual psychotherapy sessions and psychosocial assessments to socio-culturally diverse adults diagnosed
with mental illness and substance abuse; clinical concerns include grief and loss, and other affective disorders.
 Facilitated diabetes, health wellness, and women’s support group workshops.
 Taught nutrition course for clinic fitness program.

2. Teen Parenting Initiative Intern/Co-Chair Oct 2010 - Sept 2011
Chicago Child Care Society Chicago, IL
 Conducted individual and group psychotherapy sessions; provided case management and home visitations services;
developed treatment plan goals and crisis intervention to a culturally diverse population of 11-15 year-old pregnant and
parenting adolescents.
 Linked clients with the necessary tools, resources, agencies, and programs that meet their psychosocial and psycho-
educational needs.
 Developed effective, sensitive, therapeutic, and empathic working alliances with individuals and groups to better assess
their needs providing students with a safe and nurturing environment for developing appropriate social skills.
 Effectively managed the demands of students with special needs and those with challenging behaviors providing
superior support and excellent classroom management.
Specialty Care Patient Advocate/Outreach Coordinator Mar 2008 - Oct 2010
University of Chicago Medical Center Emergency Department Chicago, IL
 Served as liaison to physicians and healthcare providers in the optimal delivery of patient care.
 Provided highly visible caring client services for ER 36-patient beds with medical home connections and primary care
physicians. Featured in Medicine on the Midway magazine.
 Ensured quality patient care through effectively coordinating care processes with other members of the care team to
increase timely transfers/discharges and exceptional care.
Co-Founder Dec 2001 - Aug 2010
Metropolitan Area Group for Igniting Civilization, Inc. (MAGIC) Chicago, IL
 Co-Creator of MAGIC’s historical National Teen Test Day event, where over 2000 youth tested for HIV/ STI’s and a
series of 20 other medical exams.
 Experienced in coordinating annual health fairs; developing and managing successful programs and events.
 Created Urban Youth Café—a 20-week program that trains apprentice chefs to develop entrepreneurial and culinary
arts, skills and techniques to provide orientation to healthy cooking, including reducing health disparities, increasing
household income, basic home economics, collective purchasing and on-the-job training.
Assistant Mortician Feb. 2003 - Ongoing
W.W. Jackson Funeral Home Chicago, IL
 Preform embalming, cosmetics, and transportation for the deceased.
 Manage funeral arrangements and services.
 Counsel families throughout the bereavement process to ensure a compassionate, personal, and caring memorial for
their loved ones.
 File certified documents to ensure proper legalities are met.
 Build alliances with families, faith-based organizations, and neighborhood partnerships for pre-need services.
CERTIFICATIONS:
 CITI Collaborative Institutional Training Initiative (Human Research Curriculum) Group 2. HSP, Social/Behavioral
Research Investigators and Key Personnel
 HIPAA On-Line Training Certification
 Investigator Education Certification
 The National Institute of Health (NIH) Office of Extramural Research (Certificate Number: 851877)
 CPR & First Aid, AED & HIV Certification
 Domestic Violence Advocate Certification
 Adept at EPIC, REDCap, MEDITECH, Centricity, Oracle, and Athena Electronic Health Systems