The document contains job descriptions for several roles at Clearswift, including sales, marketing, engineering and technical support positions in the UK, Europe, Germany and Australia. The roles involve developing relationships with enterprise customers, managing partner channels, developing security software, and providing technical support to customers. Clearswift is looking for experienced professionals to sell and support their new IT security solutions portfolio.

2. 2Confidential © Clearswift 2014
‘Enterprise Business Development Manager –UK & International.
Clearswift has chosen the Enterprise sector as one of its main focus areas. We are looking for a
hands on Enterprise sales person to lead a small team focused on the Public Sector and Financial
Services verticals, as well as to carry a personal quota against the Telco, Media, Utilities and
Pharmaceutical and Retail markets to sell its new portfolio of IT Security Solutions, including
Adaptive Redaction and the Information Governance Platform. The role of the BDM will be to
develop the relationships with key named institutions in the UK and in Europe (excluding DACH and
France) to introduce them to these new technologies, generate a pipeline of opportunities and close
the sales of these solutions through our partner ecosystem.
‘VP EMEA Channel
The VP EMEA will be responsible for defining a robust and simple
Channel program across EMEA, building on the foundation of our
current partner ecosystem. They will focus on a Single tier Channel
strategy in Key strategic markets and a Two tier Distribution strategy
in developing markets.
Sales - UK

3. 3Confidential © Clearswift 2014
‘Senior Field Sales – DACH
The Clearswift DACH operation has an important client and partner base managed by the local Munich and Hamburg
teams. Due to the growing demand around the whole range of new Clearswift enterprise security solutions (Adaptive
Redaction, Information Governance, etc., …) our German sales team requires an experienced major account
manager that can position our solutions new and existing enterprise customers.
The Senior Field Sales DACH is required to have a very solid sales record of high value security solutions to large
organisations in the DACH area.’
‘Sales Manager – DACH
The Clearswift DACH operation has an important client and partner base managed by the local Munich and Hamburg teams. Due to
the growing demand around the whole range of new Clearswift enterprise security solutions (Adaptive Redaction, Information
Governance, etc., …) our German sales team requires an experienced major account manager that can also coach and lead our
local sales team, carrying an individual sales quota as well as a regional target.
The Sales Manager, DACH is required to have a very solid sales record of high value security solutions to large organisations in the
DACH area, as well as experience in managing a small sales team with a good potential of growth. The Sales Manager DACH will be
the link between Clearswift HQ and the Munich office, leading the sales team by example, carrying an individual sales quota as
well as the regional target’
‘Channel Account Manager – DACH
The DACH Channel Account Manager will be responsible for,
recruiting, managing and training Partners in the region to
ensure revenue growth for Clearswift’
Sales - DACH

4. 4Confidential © Clearswift 2014
‘Enterprise Sales - ANZ
Clearswift has chosen the Enterprise market as one of its
strategic focus markets to sell its new portfolio of IT Security
Solutions, including Adaptive Redaction and the Information
Governance Platform. The role of the Enterprise Field Sales
will be to develop the relationships with l institutions in the
ANZ region and to introduce them to these new technologies,
generate a pipeline of opportunities and close the sales of
these solutions through partners.
Sales - ANZ

5. 5Confidential © Clearswift 2014
‘Senior Marketing Manager
The Regional Marketing Manager is responsible for:
Positioning and presenting Clearswift to their target audiences (customer
and partner) in their region
Planning and executing marketing activities that will ultimately drive
pipeline growth in the region
Building Globally effective channel marketing programs
You will work closely with the local Sales Director and the Global Marketing
team to deliver innovative and effective marketing activities within the
region. You will act as the voice of your region in the creation of Global
programs to ensure regional relevance’
Marketing - UK

6. 6Confidential © Clearswift 2014
Gateway Software Engineer *2 The Gateway Development
team is responsible for the ongoing development of Clearswift’s award
winning SECURE Email & Web Gateways, as well as its new Exchange, ICAP
and File Gateways. In order to continue to delivery these high quality
solutions the team is currently looking to recruit an enthusiastic and
motivated Software Engineer.
Senior Software Engineer- IG
The Information GOVERNANCE Development team is responsible for the ongoing development of Clearswift’s new Inofrmation
Governance Platform. In order to continue to deliver this high quality solution the team is currently looking to recruit an
enthusiastic and motivated Senior Software Engineer.
As a member of the team you will be developing products that allows organisations to safely use the internet to enhance the way
they work, while protecting them from the risks of sensitive data getting into the wrong hands.
Associate Gateway Software Engineer
The Gateway Development team is responsible for the ongoing development of Clearswift’s award winning
SECURE Email & Web Gateways, as well as its new Exchange, ICAP and File Gateways. In order to continue to
delivery these high quality solutions the team is currently looking to recruit an enthusiastic and motivated
Associate Software Engineer.
Engineering - UK

7. 7Confidential © Clearswift 2014
TEST Engineer The QA team within R&D is responsible for ensuring the quality of Clearswift’s award winning products
essentially SECURE Email & Web Gateways, as well as its new Exchange, ICAP and File Gateways. In addition there will be new
products currently in development for information governance and application of security policy to client user desktops. In
order to continue to deliver high quality QA, the team is currently looking to recruit an enthusiastic and motivated Test
Engineer with automated testing skills to augment the QA product test streams.
As a member of the team you will be testing products that allow organisations to safely use the internet to enhance the way
they work, while protecting them from the risks of sensitive data getting into the wrong hands. These products need to be
fast, robust and secure to satisfy a wide range of organisations. Clearswift’s customers are able to define flexible policies which
allow their users to take full advantage of the collaboration afforded by these modern communication channels while at the
same time providing a secure environment within which to work.
Emergency Response Team Associate Software Engineer *2
The Engineering Response Team exists within Clearswift’s Engineering division. As a 3rd line support
team it is responsible for the investigation and resolution of customer reported product defects.
Working closely alongside our worldwide support teams as well as members of the core software
development team, defects are analyzed through multiple investigative techniques such as
examining both system and application based log files, producing diagnostic binaries and debugging
code in order to reproduce the defect. At this point a solution must be identified and implemented,
ensuring that not only is an appropriate resolution provided, but that it maintains high levels of
security, functionality, scalability and performance.
Emergency Response Team Software Engineer
The Engineering Response Team exists within Clearswift’s Engineering division. As a 3rd line support team it is responsible for the
investigation and resolution of customer reported product defects.
Working closely alongside our worldwide support teams as well as members of the core software development team, defects are
analyzed through multiple investigative techniques such as examining both system and application based log files, producing
diagnostic binaries and debugging code in order to reproduce the defect. At this point a solution must be identified and
implemented, ensuring that not only is an appropriate resolution provided, but that it maintains high levels of security,
functionality, scalability and performance.
Engineering - UK

8. 8Confidential © Clearswift 2014
Technical Support Engineer –UK Part of the EMEA Technical Support team, this role is a full-time
position, aimed at providing customers with in-depth support (L1/L2 Technical Analysis and Resolution) for Clearswift
enterprise products and solutions.
The role is strongly customer focused, with an expectation to fully understand the impact of the problems raised
and ensure accurate expectations are set and exceeded in providing resolutions to issues.
• Provision of technical support to customers across the Support Region through customer portal, telephone and
email, in the form of workarounds and answers to technical queries.
• Incident management, ensuring that customer incidents are dealt with as per defined process and methodology
and that resolution is provided within the terms of service performance targets and contractual service level
agreements.
‘Technical Support Engineer- US
The Technical Support Engineer is a member of a client facing team based at Clearswift US Headquarters
in Mt Laurel, NJ. Under the supervision of the Technical Support Manager, the Technical Support Team
responds to software support requests received via phone and email from Clearswift clients worldwide.
Engineers are responsible for managing and solving complex technical issues that involve the Clearswift
line of email and web products.
Technical Support – UK & US
Associate Technical Support Engineer -UK
Part of the EMEA Technical Support team, this role is a full-time position, aimed at providing customers
with support (L1 Technical Analysis and Resolution) for Clearswift enterprise software products and
solutions (SECURE Email/Web Gateways and MIMEsweeper for SMTP).
The role is strongly customer focused, with an expectation to understand the impact of problems raised
and ensuring expectations are accurately set in providing resolutions to issues

9. Confidential © Clearswift 2014 9
Clearswift has open positions that are not all advertised on
LinkedIn, if you are unable to apply through LinkedIn please
email your CV to careers@clearswift.com