This document contains job descriptions for several open roles at Clearswift, a security software company, in areas such as sales, marketing, engineering, and technical support. The roles are located in Germany, the UK, US, and Australia. Some of the roles described are for a Senior Field Sales manager and Regional Director in Germany, a Pre-Sales Engineer in Germany, a Mid-Market Territory Manager in Australia, and several engineering and technical support roles in the UK and US.

1. 1Confidential © Clearswift 2014
‘Senior Field Sales – DACH
The Clearswift DACH operation has an important client and partner base managed by the local Munich and Hamburg
teams. Due to the growing demand around the whole range of new Clearswift enterprise security solutions (Adaptive
Redaction, Information Governance, etc., …) our German sales team requires an experienced major account
manager that can position our solutions new and existing enterprise customers.
The Senior Field Sales DACH is required to have a very solid sales record of high value security solutions to large
organisations in the DACH area.’
‘Regional Director – DACH
The Clearswift DACH operation has an important client and partner base managed by the local Munich and Hamburg teams. Due to
the growing demand around the whole range of new Clearswift enterprise security solutions (Adaptive Redaction, Information
Governance, etc., …) our German sales team requires an experienced manager that can coach and lead our local sales team, and
that at the same time can manage some of our major accounts and prospects.
The Sales Director, DACH is required to have a very solid sales record of high value security solutions to large organisations in the
DACH area, as well as experience in managing a small sales team with a good potential of growth. The Sales Director DACH will be
the link between Clearswift HQ and the Munich office, leading the sales team by example, carrying an individual sales quota as
well as the regional target.’
’
Sales - DACH

2. 2Confidential © Clearswift 2014
‘Pre Sales-Engineer –DACH
The Presales Engineer (SE) will work with Clearswift prospects and clients to craft
data security, data risk management and data loss protection solutions. In this
role, the Presales Engineer needs to be consultative in nature, able to analyse
and understand a customer’s business process challenges and objectives and
create insightful solutions using Clearswift’s technology. During this process, the
SE needs to be able to conduct both strategic workshops (eg data security
approach) and technical deep dive workshops (e.g. encryption). They need to be
able to effectively demonstrate the product in action using virtualization
technology tools like VMware. Finally, the SE needs to manage limited-in-scope
proofs-of-concept by installing the solution in a live customer environment,
configuring the solution and training the prospect on its operation.’
Sales - DACH

3. 3Confidential © Clearswift 2014
Sales - ANZ
Mid-Market Territory Manager
‘A quota carrying position responsible for driving sales of
Clearswift Solutions to the Mid Market in ANZ – 250 to 2000 user
companies across all verticals in ANZ.’

4. Current Vacancies at Clearswift
July 2014

5. 5Confidential © Clearswift 2014
‘Senior Regional Marketing Manager
The Regional Marketing Manager is responsible for:
Positioning and presenting Clearswift to their target audiences (customer
and partner) in their region
Planning and executing marketing activities that will ultimately drive
pipeline growth in the region
Building Globally effective channel marketing programs
You will work closely with the local Sales Director and the Global Marketing
team to deliver innovative and effective marketing activities within the
region. You will act as the voice of your region in the creation of Global
programs to ensure regional relevance’
Marketing - UK
‘Sales Development Executive –UK .
To take responsibility for lead generation and other activities
to promote Clearswift’s products and services across the
EMEA region in vertical markets such as Defence,
Government, Finance & Banking, Utilities and Manufacturing

6. 6Confidential © Clearswift 2014
Gateway Software Engineer x2
The Gateway Development team is responsible for the ongoing development of
Clearswift’s award winning SECURE Email & Web Gateways, as well as its new Exchange,
ICAP and File Gateways. In order to continue to delivery these high quality solutions the
team is currently looking to recruit an enthusiastic and motivated Software Engineer.
Senior Software Engineer- IG
The Information GOVERNANCE Development team is responsible for the ongoing development of Clearswift’s
new Inofrmation Governance Platform. In order to continue to deliver this high quality solution the team is
currently looking to recruit an enthusiastic and motivated Senior Software Engineer.
As a member of the team you will be developing products that allows organisations to safely use the internet to
enhance the way they work, while protecting them from the risks of sensitive data getting into the wrong
hands.
Engineering - UK
Senior Software Engineer- Gateway
The Gateway Development team is responsible for the ongoing development of
Clearswift’s award winning SECURE Email & Web Gateways, as well as its new
Exchange, ICAP and File Gateways. In order to continue to delivery these high quality
solutions the team is currently looking to recruit an enthusiastic and motivated Senior
Software Engineer.

7. 7Confidential © Clearswift 2014
Engineering UK
Associate Gateway Software Engineer
The Gateway Development team is responsible for the ongoing development of
Clearswift’s award winning SECURE Email & Web Gateways, as well as its new
Exchange, ICAP and File Gateways. In order to continue to delivery these high quality
solutions the team is currently looking to recruit an enthusiastic and motivated
Associate Software Engineer.
Software Engineer –Core Technology
The team has recently embarked upon a major update to address emerging
market requirements leading to an opportunity for an enthusiastic and motivated
Engineer to join the team where he or she will benefit from working alongside
experienced software engineers and will quickly learn the software engineering
skills and techniques necessary to make a significant contribution to Clearswift's
products.

8. 8Confidential © Clearswift 2014
Emergency Response Team Associate Software Engineer
The Engineering Response Team exists within Clearswift’s Engineering division. As a
3rd line support team it is responsible for the investigation and resolution of
customer reported product defects.
Working closely alongside our worldwide support teams as well as members of the
core software development team, defects are analyzed through multiple
investigative techniques such as examining both system and application based log
files, producing diagnostic binaries and debugging code in order to reproduce the
defect. At this point a solution must be identified and implemented, ensuring that
not only is an appropriate resolution provided, but that it maintains high levels of
security, functionality, scalability and performance.
Emergency Response Team Software Engineer
The Engineering Response Team exists within Clearswift’s Engineering division. As a 3rd line
support team it is responsible for the investigation and resolution of customer reported product
defects.
Working closely alongside our worldwide support teams as well as members of the core software
development team, defects are analyzed through multiple investigative techniques such as
examining both system and application based log files, producing diagnostic binaries and
debugging code in order to reproduce the defect. At this point a solution must be identified and
implemented, ensuring that not only is an appropriate resolution provided, but that it maintains
high levels of security, functionality, scalability and performance.
Engineering - UK

9. 9Confidential © Clearswift 2014
Technical Support Engineer –UK (German Speaker)
Part of the EMEA Technical Support team, this role is a full-time position, aimed at providing customers with in-depth
support (L1/L2 Technical Analysis and Resolution) for Clearswift enterprise products and solutions.
The role is strongly customer focused, with an expectation to fully understand the impact of the problems raised
and ensure accurate expectations are set and exceeded in providing resolutions to issues.
• Provision of technical support to customers across the Support Region through customer portal, telephone and
email, in the form of workarounds and answers to technical queries.
• Incident management, ensuring that customer incidents are dealt with as per defined process and methodology
and that resolution is provided within the terms of service performance targets and contractual service level
agreements.
‘Technical Support Engineer- US
The Technical Support Engineer is a member of a client facing team based at Clearswift US
Headquarters in Mt Laurel, NJ. Under the supervision of the Technical Support Manager,
the Technical Support Team responds to software support requests received via phone and
email from Clearswift clients worldwide. Engineers are responsible for managing and
solving complex technical issues that involve the Clearswift line of email and web
products.
Technical Support – UK & US

10. Confidential © Clearswift 2014 10
Clearswift has open positions that are not all advertised on
LinkedIn, if you are unable to apply through LinkedIn please
contact the Recruitment Manager, David Fawzy direct at
david.fawzy@clearswift.com or 0118 903 8928