Sapple Systems Corporate Profile

SAPPLE SYSTEMS
Capability Document

Sapple Systems Pvt. Ltd.
B – 88, 3rd Floor,
Sector – 2, Noida - 201 301 (UP), India
www.sapple.co.in

Content

Introduction

Our Services

Domain Expertise

Delivery Approach

Development Methodology

Quality Management

Project Management

Development Infrastructure

Portfolio

Partnerships and Affiliations

Contact Us

Introduction

Sapple Systems is an affiliated member of NASSCOM and offers end‐to‐end IT solution. We specialized in
customized cutting edge web design, e-commerce solutions, web application development, software
development, hosting and all that you may require to run your online business smoothly. Sapple’s IT
consultancy plays a crucial role where we study and understand client’s business and the environment
where it would operate then built customized business solution to succeed in the market.

Recently Sapple has been recognised by:

- Deloitte Technology Fast500 Asia Pacific 2011
(https://www.deloitte.com/assets/Dcom-
Global/Local%20Assets/Documents/TMT/DeloitteTF500AP2011WinnersReportFinal.pdf)

- Deloitte Technology Fast 50 India 2011
(http://www.deloitte.com/assets/Dcom-
India/Local%20Assets/Documents/Winners%20report_2011.pdf)

- NASSCOM EMERGE 50 Awards for 2010
(http://emerge.nasscom.in/2010/07/its-time-to-unveil-the-nasscom-emerge-50-for-2010/ )

VISION
"To be a globally renowned IT company"

MISSION
"To offer the services beyond client's expectations where we build partnerships to create a platform for
repeated business by virtue of successful and sustainable client relationships"

CORE VALUES
We are committed to create a work culture which would encourage innovation, transparency and
integrity amongst all the business verticals of the organization. And this work culture enables us to
deliver industry competent business solution to all our clients.
Customer Satisfaction
Leadership Excellence
Business Transparency
Respect
Innovation

Our Services

We offer IT‐enabled business solutions to convert client’s business ideas into realty into the web
world. With us, clients are assured of a transparent work culture along with globally accepted and
focused delivery processes.

WEB APPLICATION DEVELOPMENT
We have a very strong web development and design team. We provide customised web application
development e.g. Ecommerce sites, MIS applications, CMS websites, B2B websites, B2C websites etc. We
also help our clients to transform product ideas into reality.

MOBILE APPLICATION DEVELOPMENT
We offer services in HTML5 and native application development for iPhone, Android, iPad devices. We
provide apps for businesses, sports centres, sales & marketing, dating etc.

SUPPORT AND MAINTENANCE
We have the capability to support / maintain projects adhering to various industrial standard SLAs. We
excel in off‐site system support.

Domain Expertise

Domain expertise across the verticals has been a key to our ability to add significant value to the clients
business. Our delivery teams comprises of industry professionals with numerous years of experience
in their respective domains. By combining technology expertise and operational excellence with domain
capabilities, we are able to offer outsourcing solutions suited to client’s business requirements.

Sapple Systems has excellent talent pool in key domains such as:

Education
Restaurant Management
Insurance
E‐Commerce
Real Estate
Finance
Sales & marketing
Quality Analysis
Sports League
Social Networking

We have technology expertise in:

Microsoft .NET
PHP
HTML5
Flash, FLEX
MySQL / MSSQL / Oracle
Microsoft Azure

Delivery Approach

The Sapple team brings a combination of business, consulting and IT experience. We offer a pragmatic
approach to the delivery of client services.

Our services offer the following benefits:

Concept formation with wireframes and documentation supported by final delivery
Project management using latest tool like JIRA
High degree of communication proficiency
Offshore services delivery team
Greater savings from offshore model & cost‐arbitrage benefits

Sapple has a flexible approach to delivery:

Full Sapple delivery ‐ responsibility for all parts of the project
Project responsibilities shared with the customer

Our Implementation teams consist of business, QA and technical leads, and a Project Manager
coordinating effort across the team and working closely with the client staff assigned to the project.

Every buyer has his/her unique set of expectations and requirements. We ensure that all these are
integrated into a viable delivery plan at the early stages with clearly defined roles and responsibilities of
the various stake holders over a timeline.

We envisage providing the diverse requirements of the different buyers who can choose from any one
of the generally accepted expectations or a mix of them for a given project. Typical scenarios are:

Fast turnaround ‐ The client has business interest in getting the project executed before a
certain date or may be requires it in a short span of time because of his own business
requirements. We help the client with the best case timeline possible and its implication on the
resource loading on the plan for the project.

Very good quality ‐ The client has a requirement to ensure minimal defects in the system. We
help the client with a detailed test strategy and test plan with various test management and
execution tools available with us.

Low Cost Solution ‐ The client requires a cost effective solution. We engage with our client to
understand the requirements in detail, prepare wireframes and advice whenever required to
make scope modifications for making the solutions cost effective. However low cost solutions are
not built at the cost of quality. At the same time we maintain an expectation with the client on
what kind of products he/she can expect.

Engagement Models

Fixed Time Fixed Price ‐
This is one of the most common models where the client and we align our self with a pre
defined scope of work which is further divided into a series of traceable milestones. This ensures
that there are no cost over runs for the buyer, at the same time provides for timely payments on
a schedule. We have one of the most competitive billing rates for our buyers.

Time ‘n’ Material
This is the other model where normally the specifications of a project are subject to
revisions on a frequent basis. The buyer commits for a set of people with varying capabilities to
work for the project. At a predefined time interval the total hours devoted to the project by the
set of defined people are consolidated and submitted to the buyer for review and approval
following which the buyer release payments. We follow industry standard time tracking tools to
track time logged by the people and also submit concise daily / weekly reports to the buyer for
verification as well as for information.

Development Methodology

We believe in delivering “custom build solutions” / “enhancement in existing framework” to client's
business requirement with the best mix of development practices like a g i l e , prototyping and
iterative development that are in alignment with quality standards laid by ISO. The projects have the
following common stages for most solutions and products:

It’s based on a stage gate approach with check points after every stage.

Within each stage, we have a full set of processes available which allows our teams to benefit from our
previous implementations and reduce project duration and workload.

Stages in our development methodology:

Initiation Stage
Planning Stage
Development Stage
Testing Stage
Roll ‐ Out Stage
Close ‐ Out Stage
Support and Maintenance

We use JIRA and its related tools for various activities required to be done in a projects life cycle
(initiation to delivery phase):
Agile based development of project (using Greenhopper)
Content / requirement and wireframes of the project (using Confluence)
Code / requirement repository management (using fisheye)
Interval code / functionality reviews (using crucible)
Automated build (using bamboo)
CRs / Issues tracking (using JIRA)

Benefit of Sapple‐Development methodology:

We have realized the potential benefits of Sapple‐Development methodology. These are as follows:

Timely Execution of Project with on time delivery
Risk identification if any at an early stage
Development of a flexible easy to use and modifiable system.
Customer Delight
Greater trust
Higher Reliability

Our processes and methodology are regularly updated on the basis of our experience and new
standards, and are packaged as a practical toolkit.

Quality Management
Our quality system integrates the quality process with the entire project life cycle (PLC). Our Software
Quality Assurance Group (SQAG) will be responsible for planning and implementing the projects' quality
assurance and defect prevention activities to ensure that the software process steps and standards are
followed. The required process methodologies would be defined for each stage of the PLC.

We will follow the following approach towards quality assurance and continuous quality improvements
in its association with the client:
SQAG gets involved with the business analyst and works closely on prepare the Requirement
Document
Then they prepare a list of Test cases which would be reviewed to ensure coverage and quality
Once reviewed and finalised, the test cases are executed on the developed system and the test
report would be shared with the client
All defects raised would be redressed by the development team and followed upon for closure.
Communications and Status Reporting
Reporting mechanisms, formats, frequency, Information flows, reviews and audit mechanisms would be
decided with client during initial stages of the project. We and Client Managers will review project
progress and key issues weekly. Action Items will be documented and distributed by us.

The following items will be established during initial phases of the project:
Check point and milestone reviews for validating and conforming to committed deliverables
Reporting mechanisms, formats and frequency to be decided on mutual agreement with the
Client
Escalation procedures as part of project plans to deal with unforeseen circumstances and higher
management involvement
Procedure for requesting changes to the work schedule and scope
Information flows, review and audit mechanisms

Regular monitoring and status reporting is typically done through:
Project Plan tracking and updating
Weekly Status reports
Team meetings
Steering committee meetings

Project Management
Project Management is critical to the successful delivery of our client commitments and we
acknowledge that industry standards must be rigorously applied.

Program management follows the below practices but is not limited to

• We use JIRA (project management tool) for project / task / resource tracking.
• Scope Management: It enables us to manage the scope and track any changes made. It also helps
us in estimating the impact of it on timeline and keeping the cost in control. We use JIRA to track
the list of changes / enhancement / review comments.
• Project Plan: We create a project plan based on the task / modules which we are planning in the
release. We have our release plan supported by small sprints.
• Task Assignment: Assign tasks to resources based on people skill sets and availability. This is done
using JIRA Rapid Board.
• Track planned versus actual time spent on tasks which is very important for risk identification.
• Reporting through project dashboards and online status reports are shared by the team lead on
periodic basis.
• Risk/ Issue tracking

We also focus equally on Workforce Management. It enables us to ensure that strategic capacity
planning objectives are met in an efficient, cost effective manner, while also balancing best practices.

Development Infrastructure

Dedicated Fiber Optic Leased Line Internet Facility with 99.9% uptime connectivity
3500 sq. ft. of A‐Grade office space to easily house 150 people.
High‐end IBM Database and Test Servers
24x7 power backup facility for seamless operation.
24x7 dedicated security
Audio Conferencing Facility
Version Maintenance through latest SVN software
Automated backup service integrated with all servers.
100 mbit Fast Ethernet switch based network along with a secured Wi‐Fi network.
Workstations with latest configuration.
Highly secure hardware and software based Network security.

Sapple Systems provided the answers
that Cloud9 had been looking for. Our
completely integrated solution allows REGISTRATION DATABASE
administrators to register new players
• Manual and Online Registration
and collect fees online. Automatic emails
Components
can be sent to announce practices,
• Online registration component allows
HIGHLIGHTS games, meetings and to help collect dues. you to receive completed forms
Mobile apps enable you to remotely electronically plus receive payment
QUICK FACTS check in and register for events. online
• Seasonal Archives to eliminate
• 18000+ hours of multiple entry of the same league
development member
• 2000+ Live users • Organize your league members by
• Multiple League category: Players, Coaches, Officials,
Support Volunteers and more
• Easy set-up of divisions within your
THE PROBLEM league
• Place players on teams quickly and
Cloud 9 (Formerly AYS) League
LEAGUE MANAGEMENT easily
management system is a
Complex system which needed Fully Customizable League Setup WEBSITE CONTENT MANAGEMENT
to be streamlined and evolve
supporting multiple sports, divisions
as new technologies come in Establish a Professional League Website
within those sports and teams within
place. with Sports League Software's Complete
divisions plus:
Cloud9 found themselves
League Management System.
asking if they can provide a • Facilities Management
better service and integrate • Registration Database
multiple platforms (like mobile, • Management of Officials
iPad) along with the traditional • Organization of Coaches
web platform. • Full Tournament Management
Module
CHALLENGE • Organize Clinics for Players, Coaches
and Officials
Find a solution that will add • Organize League Schedule and
significant business value and Report Results
reduce costs. MOBILE APPS
• Communicate with your league
members efficiently with newsletters Customizable mobile Applications enable
TECHNOLOGY
• Multiple levels of access for various a Player/ Volunteer/ parent to remotely
The web system has been league officials check in and register for various events.
designed in MVC architecture • Generate Cheque through system
They can also see their game schedules
using .net and SQL Server. The • Barcode Scanner
Mobile Application has been and other personal information on the
developed using HTML5 hence fly.
providing exposure to all
mobile platforms (Android, IOS,
windows, symbian..)

www.folsomyouthbasketball.com

Solution proposed by Sapple Systems to • Achievement and write ups about the
IIPM was developing a complete solution faculty.
HIGHLIGHTS stack which will be developed in phases. • Associating faculties with stream /
We started building the application which subjects. A faculty can take class of
QUICK FACTS one or more subject in one or more
the student, curriculum and class
• 5000+ hours of branches.
management. Then we got the first phase • Faculty plans their classes and takes
development
• 15000+ Live users live and then kept adding various other student attendance.
• Multiple Branch & Institute modules like Announcement, Fee • Faulty uses announcement module to
Support Management, Student Reporting, do public notice (this module is
Attendance, Faculty Profile and Exam almost similar to facebook wall in
THE PROBLEM Management in various phases in look and functionality).
IIPM is one of biggest B School different releases.
with lots of complex process. It STUDENT REPORTING FLOW
has multiple branch, multiple
institute tie-up running across This process automates the student
India. registration and reporting process in the
IIPM found themselves asking if system.
they can provide a better
service to their student / • We have a student recruitment team
parents by integrating multiple with strength of 250 individual. We
platforms (like mobile, iPad)
have developed a MIS application to
track and manage that team and its
along with the web platform. CURRICULAM MANAGEMENT
productivity.
CHALLENGE This is a full dynamic solution where • Students giving first instalment in MIS
system get directly registered in the
Find a solution that will add everything is configurable from a robust
iipm faculty system.
significant business value and admin panel:
reduce costs. It should bring all
• On reporting data, Reporting
student / parent on single Manager validates various
• Institute Management
platform. documents, approve student, assign
• Adding new college branch on the fly.
him section, class and site login so
TECHNOLOGY • Adding new session / batch for a that he can manage his own profile.
particular year on the fly.
The web system has been
designed in MVC architecture • Manage courses based on branch,
session and year combination. Announcement
using PHP and Mysql. The web
application has html written • Manage multiple streams taught in
• We have implemented a facebook
and validated in a way that various courses.
wall kind of interface which is like a
they should open smooth on • Manage subject where a course can
mobile platforms (Android, IOS, college whiteboard which is used to
have multiple subjects and vice versa. create communication network
windows, symbian) in its web This association can be changed for
browser as well. between management, faculty and
particular session / year combination students and various departments.
BUSINESS GAIN as well.
• Different users have different access
• Reduced manpower rights based on who can post what
• Reduced costing Faculty Management and to which target audients.
• Increased engagement • A user sees what is intended for him
between management, Faculty can have their own url which can only so it tries engaging those more
faculty and students be a direct url of their domain or as a sub and more.
• Increase visibility for domain of this site.
• This is also used by faculty to raise
various activities among
hierarchy assignments as well.
• Faculty Profile Management
• Increased resource sharing
for organization benefit

www.iipmfaculty.in

Sapple Systems provided the answers
COUPON MANAGMENT
that PretCastle had been looking for. Our
HIGHLIGHTS completely integrated solution allows
QUICK FACTS administrators to Manage Inventory,
PretCastle also provides a coupon
Orders, Currencies and coupon for the
management feature to maintain coupon
• Rapid development- online users.
list. User can Add/Edit coupons from
less than 180 hours.
admin console. In the site panel we have
• Multiple Language
and currency support provided the section for displaying
coupons as per business rules.
THE PROBLEM

PretCastle – Web portal for
Fashion enthusiast who needs
to expand their horizon using
power of technology in this
competitive world by making
their Online presence. Inventory Management

CHALLENGE
This module provides many features to
Find a solution that will add handle a product. Listed below
significant business value and
easy to maintain portal by a • Product information
non IT client. • Display Option
• Product Status
TECHNOLOGY
• Can fix product dimension and GENERAL SPECIFICATIONS
weight
designed in PHP – Joomla • Add or Edit Product Image
framework architecture • Listing all products. Overall this web portal based on Joomla
component (completely Open Source E-
Commerce Platform) that is used to
Order Management develop its core framework, business
logic and various components. It provides
maximum features. User can create and
maintain a site with an unlimited number
www.pretcastle.com Using this feature Administrator can
of categories, products, orders,
manage Order System. Listed below:
customers, etc.
• Listing of all orders.
• List order status types i.e. Pending,
Confirmed, Cancelled, refunded etc.
• Add order status types.

Sapple Systems has gladly been • Auto Report Generation
associated as the Technical partner with • Supplier/Buyer/Product Search
Sans Pareil Connect Pvt. Ltd for • Offer Comparison Management
HIGHLIGHTS conceptualizing an e-Procurement OFFER COMPARISION MANAGEMENT
System. Sapple has made active
QUICK FACTS
participation since initialization of the Provides a one glance easy to understand
• 6000+ hours of project and suggested many customer comparison of various offers and their
development friendly modules for this product. With a variances with the procurement budget.
• 5+ big Corporate users complex admin panel to manage all the offers received in Foreign Currency can
with the beta Launch modules of the portal and complex also be managed here.
reporting structure to help admins in
THE PROBLEM managing the Users, Payments and many
other things. Extensive Email and SMS
Business Mitr – an e- Notifications to the Buyers and Suppliers
Procurement System needs on the RFPs, Offers, Profile updates etc
very user friendly application keeps the users updated about their
which can be used by it’s Non
business and portfolio regularly.
- IT users as well with ease.

Extensive Reporting, On the fly
updates and comparisons of ADVANTAGES OF BUSINESS MITR
Offers, Secured communication
within the System, Currency Key Advantages of using Business Mitr’s
conversion of offers , Audit eProcurement Management System
Trials and Reverse Auctions –
Few of the complex features FEATURES OF BUSINESS MITR
for best user experience and
A complete e-Procurement system
Productivity.
enables Buyers and Suppliers to get the
CHALLENGE best from the market:

Find a cost effective solution & • RFP/RFQ Creation System
user friendly solution that will • Quotation Invite Management
help in making the Lives • Online Quotation Submission
simpler and better for Buyers &
• Automatic Filtering
Suppliers.
Provide fraud protection in
• Quotation Analysis System
REVERSE AUCTION PANEL
Procurement process. • Reverse Auction/Supplier Negotiation
Enhance buyer savings & Management
This system can be used
Productivity and extensive • Audit Log Management
reporting. • Sub User Management to perform automatic negotiation with
• Approved Supplier Management the bidding suppliers on their offers. The
TECHNOLOGY • Private and Permanent Message RA Panel gives a LIVE view of the
Board negotiation that is going.
designed in Symfony • Purchase Order Management
framework using PHP and • Centralized Mail Box
MYSQL Server. • Instant Alerts
• Feedback Management System
• Supplier Directory Service
• Products/Services Directory Service
www.businessmitr.com

HIGHLIGHTS
Sapple Systems provided the answers INVENTORY VENDOR AND YIELD
QUICK FACTS that Kitchen Porter Tech™ had been
looking for. Our completely integrated Kitchen Porter Tech™ allows the user to
• Manage Multiple solution allows restaurant owner to enter inventory items for each vendor
Locations and tie those inventories by selecting a
manage their food order guide, Purchase
• Manage Daily and friendly name. When entering inventory
Orders, Track their daily and catering you can also create yields that can be
Catering sales
sales. It helps user to manage their used in each recipe and catering package
• Mange Recipe Costing
contacts like vendor, customers and
and Inventory
employees. The system is intelligent RECIPE COSTING
• Schedule your
employees enough to suggest user best vendor for
their purchase order in terms of price. • Easy tab layout to get recipes entered
THE PROBLEM and added to inventory
Automatic emails for inventory shortage,
• Give recipes menu names
employee over/under scheduled and • Build recipes based on vendor and
Restaurant owners are looking
catering order reminder are very helpful compare vendor pricing
for tool that make their work
easier and are available to restaurant owners. • Add images and recipe instructions
anywhere and anytime. • Kitchen Porter Tech™ will track food
costs, pricing, and gross profits
Kitchen Porter Tech™ wants to • Use sub recipes in the recipe page
provide a platform to all and as Kitchen Porter Tech™ takes
restaurant owners which help the repurpose inventory in the sub
them in running their recipe and adjusts your inventory
restaurants easily and accordingly.
profitably.
CATERING MANAGEMENT
CHALLENGE MULTIPLE REVENUE CENTERS
Our catering module is an interactive
Find a solution that will add Kitchen Porter Tech™ can track multiple application that allows you to create
significant business value and revenue centers including purchase catering packages from items or recipes.
reduce costs. orders, receiving and inventory levels. In Easily create your catering items and
addition, users can transfer inventory
TECHNOLOGY group them into packages for easy data
from one location to the other while
adjusting the inventory levels entry.
designed in MVC 3.0 with razor
automatically to the locations affected in
the transfer of products. REPORTING
using .net and SQL Server.
• Catering Line Up
PURCHASE ORDERS • Chef Work Order
Easily create purchase orders and • COGS
compare vendor pricing by selecting the • Current Inventory
item. • Recipe Card
• Top Selling Menu Item
• Daily Sales by Location
• Purchase orders can be placed for
• Daily Sales by Item/group
each location (revenue center)
• Vendor Item
• Control which vendors can sell to the
• Contacts
locations listed
• Schedule By Employee
• Compare vendors by item
• Schedule By Location
• Submit purchase orders online with • Food Order Guide
automated emails sent to the • Contacts
appropriate vendor.

Partnerships & Affiliations
A member of NASSCOM and has been recognized by NASSCOM as
“Featured Emerging Company for the year 2010”

http://nasscom.in/Nasscom/templates/LandingPage.aspx?id=51860

Member of Indian Testing Board for International Software Testing
Quality Board (ISTQB)

http://www.istqb.in/Affiliates.php?alpha=S&ad=

Member of Data Security Council of India (DSCI)

http://www.dsci.in/

In Top 200 out of 500 Technology Fast Companies in Asia – 2011.

Contact Us
Sapple Systems Pvt. Ltd.

Corporate Office:

INDIA
B – 88, 3rd Floor,
Sector – 2,
Noida - 201 301 (UP)

For business development
Contact:

Email Us: business@sapple.co.in
Skype: sapple.systems
www.sapple.co.in

Sapple Systems Corporate Profile

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