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Twin Cities DrupalCamp | June 26, 2015
Creating a Culture of
Empowerment
How the open-source philosophy can be applied to
management and organizational culture
Todd Ross Nienkerk
Digital Strategist and Partner

Four Kitchens
@toddross
todd@fourkitchens.com
Before we get started
I want to help people run
better companies by making
teams and leaders happier.
Two snacks per day
What is culture?
1 32 4 5
Source: Dictionary.com
Culture is “the behaviors
and beliefs characteristic

of a social, ethnic, or age
group”
Culture affects how you
think and feel about a
group
What is the culture of the
United States?
EXPERIMENT
How did those images
make you feel?
EXPERIMENT
Culture has many layers
Human
Language
National
Local
Self
Culture
What is empowerment?
3 4 51 2
Source: Dictionary.com
Empowerment is “the
giving or delegation of
power or authority”
Autonomy to decide what
you will do and how you will
do it
Freedom to challenge
without fear of reprisal
Power to affect change
Ownership of outcomes
Autonomy
Freedom
Power
Ownership
Empowerment means
controlling your destiny.
Why empowerment
matters
41 532
Empowerment makes
teams happy
Empowerment makes
clients happy
Empowerment enables
leadership
The guiding principles of
empowerment
1 2 53 4
Build a company you would
want to work for
Give people control over
their destiny
Make trust the center of
your culture
How to cultivate
empowerment
1 2 3 54
Language is everything
Ask for input every day
Provide feedback channels
that are accessible, non-
argumentative, and genuine
Hire the right people
Go virtual
Let your team set their own
schedules
Invest time and money in
your team’s success
Encourage personal brands
Adopt agile methodologies
Don't tell people how to do
things
Set boundaries beyond what
the person currently feels
Accept that your team
knows more about your
work than you do
Constantly exemplify,
pursue, and praise
empowerment
Empowerment changes
everything
When empowered, a person
benefits the company, not
the other way around.
Building icon by Albert Rojo
Building icon by Albert Rojo
Empowerment makes
everyone happier and better
at their jobs.
Questions?
Thank you!
All content in this presentation, except where noted otherwise, is Creative Commons
Attribution-ShareAlike 3.0 licensed and copyright Four Kitchens, LLC.

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