Crowds, Clouds and Crisis

A presentation based on my blog post on crowds, clouds and crisis at http://blogs.msdn.com/disaster/

Disaster Social Computing Crowds, Clouds and Crisis Gísli Ólafsson Disaster Management – Technical Advisor Microsoft Corporation Email: gislio@microsoft.com Blog:http://blogs.msdn.com/disaster/ Twitter: @gislio

Introduction The Crowds The Clouds Way Forward Agenda

What are the issues and limitations? Information silos Time zone differences Organizational boundaries Information capture/persistence Lack of efficiency/delays Version control issues Security violations Access issues Etc. Consumersocialnetworks Phone How People Work Together Now E-mail Fax Face-to-face Messaging File shares Paper-based

Facilitated Knowledge Management Collaborative Workgroups Social Networks Evolution

Discussion Boards Comments Podcasting Shared Calendars Microblogging Versioning Profiles Document Libraries Team Sites Tags Blogs Task Lists Wikis Surveys Ratings EnterpriseCollaboration Capabilities SocialComputing Technologies DisasterCommunities The Need for Communities

Office Web AppsSharePoint 2010 Communities Platform ,[object Object]

Ask Me About, Colleague & Expertise Suggestions

Organization BrowserNETWORK FIND ,[object Object]

Photos, Contact Card, Presence everywhere

Workers increasingly need to track important business activities while on the go and initiatives like ‘Bring Your Own Device’ (BYOD) are helping by making devices to the mobile workforce. But the smaller tablet and smartphone form factors dictate a new user experience. Providing a meaningful mobile experience means much more than rolling out a mobile app. New “twitter-like” application activity streams represent a breakthrough because these streams can keep workers aware of updates while on the go. However, activity streams represent the next major source of information overload, since unmitigated streams create a ‘stream of unconsciousness’ that is impossible to follow. Automated filtering and context-aware technology provide some hope, but these technologies are still in their infancy. This presentation looks at the promise, as well as the issues provided by activity streams, and it proposes practical strategies for providing ‘anytime, anywhere’ activity updates in a secure and scale-able environment.

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