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A BOOK REVIEW ON
HOW TO NEGOTIATE
EFFECTIVELY
Quote from a scholar that says;
“We cannot negotiate with people who
say what's mine is mine and what's
yours is negotiable.“ By John F
Kennedy
INTRODUCTION
•Negotiating and negotiations
are a constant feature of
everyday life.
•We do it all the time with
family, friends and a range
of people and organisations
DEFINITION OF NEGOTIATION
Negotiation is a dialogue between two or more
people or parties intended to reach a mutually
beneficial outcome, resolve points of difference,
to gain advantage for an individual or collective,
or to craft outcomes to satisfy various interests.
Negotiation occurs in business, non-profit
organizations, government branches, legal
proceedings, among nations and in personal
situations such as marriage, divorce, parenting,
and everyday life.
STAGES OF NEGOTIATION
FOUR STAGES OF NEGOTIATION
• Preparation/Planning
Stage
• Discussion Stage
• Propose Stage
• Bargaining Stage
•Access Objectives- Yours &
theirs.
•Decide on areas of possible
flexibility.
•Plan on approach and sequence
of events.
Preparation/Planning Stage
DISCUSSION STAGE
•Exchange positions and issues
•Create a positive working
climate
•Listen carefully and question
thoroughly
PROPOSE STAGE
• Specify what you want
• Seek compromise-get a win/ win if
possible
• Remember optimum and fall-back
positions
BARGAINING STAGE
• Ask for what you want – modify if
you need.
• Don’t concede without exchanging.
• Reiterate (Repeat) the value of your
solution.
5 STYLES OF
NEGOTIATION
Accommodation Avoidance
Competing Compromising
Collaborating
Accommodating: Individuals who enjoy
solving the other party's problems and
preserving personal relationships.
Accommodators are sensitive to the emotional
states, body language, and verbal signals of the
other parties. They can, however, feel taken
advantage of in situations when the other party
places little emphasis on the relationship.
Avoiding: Individuals who do not like to
negotiate and don't do it unless warranted.
When negotiating, avoiders tend to defer and
dodge the confrontational aspects of negotiating;
however, they may be perceived as tactful and
diplomatic.
3. Collaborating: Individuals who enjoy negotiations
that involve solving tough problems in creative ways.
Collaborators are good at using negotiations to
understand the concerns and interests of the other
parties. They can, however, create problems by
transforming simple situations into more complex ones.
4. Competing: Individuals who enjoy negotiations
because they present an opportunity to win something.
Competitive negotiators have strong instincts for all
aspects of negotiating and are often strategic. Because
their style can dominate the bargaining process,
competitive negotiators often neglect the importance of
relationships.
5. Compromising: Individuals who are eager to close
the deal by doing what is fair and equal for all parties
involved in the negotiation. Compromisers can be useful
when there is limited time to complete the deal;
however, compromisers often unnecessarily rush the
negotiation process and make concessions too quickly.
NEGOTIATION
NEGOTIATION
NEGOTIATION
NEGOTIATION
NEGOTIATION

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NEGOTIATION

  • 1. A BOOK REVIEW ON HOW TO NEGOTIATE EFFECTIVELY Quote from a scholar that says; “We cannot negotiate with people who say what's mine is mine and what's yours is negotiable.“ By John F Kennedy
  • 2. INTRODUCTION •Negotiating and negotiations are a constant feature of everyday life. •We do it all the time with family, friends and a range of people and organisations
  • 3. DEFINITION OF NEGOTIATION Negotiation is a dialogue between two or more people or parties intended to reach a mutually beneficial outcome, resolve points of difference, to gain advantage for an individual or collective, or to craft outcomes to satisfy various interests. Negotiation occurs in business, non-profit organizations, government branches, legal proceedings, among nations and in personal situations such as marriage, divorce, parenting, and everyday life.
  • 5. FOUR STAGES OF NEGOTIATION • Preparation/Planning Stage • Discussion Stage • Propose Stage • Bargaining Stage
  • 6. •Access Objectives- Yours & theirs. •Decide on areas of possible flexibility. •Plan on approach and sequence of events. Preparation/Planning Stage
  • 7. DISCUSSION STAGE •Exchange positions and issues •Create a positive working climate •Listen carefully and question thoroughly
  • 8. PROPOSE STAGE • Specify what you want • Seek compromise-get a win/ win if possible • Remember optimum and fall-back positions
  • 9. BARGAINING STAGE • Ask for what you want – modify if you need. • Don’t concede without exchanging. • Reiterate (Repeat) the value of your solution.
  • 10. 5 STYLES OF NEGOTIATION Accommodation Avoidance Competing Compromising Collaborating
  • 11. Accommodating: Individuals who enjoy solving the other party's problems and preserving personal relationships. Accommodators are sensitive to the emotional states, body language, and verbal signals of the other parties. They can, however, feel taken advantage of in situations when the other party places little emphasis on the relationship. Avoiding: Individuals who do not like to negotiate and don't do it unless warranted. When negotiating, avoiders tend to defer and dodge the confrontational aspects of negotiating; however, they may be perceived as tactful and diplomatic.
  • 12. 3. Collaborating: Individuals who enjoy negotiations that involve solving tough problems in creative ways. Collaborators are good at using negotiations to understand the concerns and interests of the other parties. They can, however, create problems by transforming simple situations into more complex ones. 4. Competing: Individuals who enjoy negotiations because they present an opportunity to win something. Competitive negotiators have strong instincts for all aspects of negotiating and are often strategic. Because their style can dominate the bargaining process, competitive negotiators often neglect the importance of relationships. 5. Compromising: Individuals who are eager to close the deal by doing what is fair and equal for all parties involved in the negotiation. Compromisers can be useful when there is limited time to complete the deal; however, compromisers often unnecessarily rush the negotiation process and make concessions too quickly.