Your safety is important too! Take care of yourself first before worrying about paperwork.

1. Crisis
Management

2. Topics of discussion:
1. Psychological Emergencies: 4 types (pg. 86)
2. Transportation and Hospitalization (pg. 75)
3. Death of a Student (pg. 88)
4. Criminal & Suspicious Behavior (pg. 80-84)
5. Injury to You on the Job (pg. 85)
6. Weather & Disasters (pg. 76-80)

3. Where to get help:
Call 911: life threatening/threatening injury or illness
Call public Safety (2020): In an emergency, after you
have called 911
When unsure: Call RLC’s office number, HUB or Campus
Safety. Store all numbers in phone.
Always report up.

4. Minor vs. Major
 During business hours: if
injury is not life threatening:
• proceed to call 2835
student health services
• if transportation is needed
call 2020
 Outside business hours:
call 2020 for transport to
area emergency facility.
• Call 911 to request EMS, then
public safety 2020 (identify
yourself as a Resident Assistant)
• Do not leave the resident.
• Call the On-Call phone.
• Email an Irregularity Report
(Include RM, RLC, & the Taylor
Twins)
Business Hours:
9am-4:30pm Monday-Friday

5. Do’s & Don’ts
Remain calm.
Never talk to the media.
Clear the scene.
Never call parent, family members, or friends of the resident.
Never transport anyone to the hospital.
Never place yourself in danger.
Always fill out Irregularity & Incident Reports.
Sign up for RAVE alerts.

6. Group Discussion
Break up into groups and decipher a plan on how to
approach and how to handle the scenario given to the
group.
Draw pictures and captions to explain a course of action
that you as a group and as an individual would take.

7. Psychological Emergencies
• Strongly suggest using Student Counseling services (2056 or 2835).
Help make call, walk over with resident to SHS, and arrange to meet
student at SHS.
• Always email an Irregularity report (CC: RM, RLC & Taylor Twins).
Unless they are endangering their own life it is their responsibility to
seek help. Follow-up with resident.
• After 4:30pm M-F (business hours):
1. Student needs a persons to listen to them.
2. Student needs emergency services (i.e. hospital)
Do not transport Student!! Contact EMS (911).
Call RM or RLC or On-Call phone and they will contact counselor.

8. Emergency Situation
 Extreme Emotional distress: Student is hysterical and or sobbing,
possibly due to traumatic news, loss, or extreme stress.
 Depression: We all can show signs of being sad, but if sadness persists
or worsens seek counseling.
 Suicidal Thoughts
 Always take serious, even if it is just for attention. You must
submit an incident report no matter what! It is not your job to
determine seriousness.
 Ask if they have a plan! This is vital and typically they want you
to ask this.
 If plan is in action call 911 immediately then call 2020, call RM
and RLC, and File irregularity report.
 Bizarre Behavior: If student is behaving violently call public safety
(2020)

9. If you see something slither,
don’t just quiver, RUN.
Call Campus Safety (2020) and notify them location.
Stay on the paths in well lit areas & wear closed-toed shoes.
Stay away from the ivy.
DO NOT try and take care of it yourself.
DO NOT think it’s a free pet.
DO NOT return them to Sigma Nu.
DO NOT try and speak Parslemouth with it.
*In all seriousness, use caution*
Snake Video

10. Transportation or Hospitalization
Never transport resident to Hospital or doctors office.
You may accompany a resident to Student Health Services
(SHS), if non-ambulatory call 2020 for transport.
You are allowed to ride in ambulance- not obligated to.
Contact RM & RLC. Leave a voicemail if unable to be reached
& On-Call Phone if after hours.
Email Irregularity report (CC: RM, RLC & Taylor Twins).
Be available to the resident.
Remain in constant communication with RM and RLC.

11. Earth, Wind & Fire
Natural Disasters
Tornados: get to the lowest interior place- no windows
You cannot force anyone to stay where they are, but make sure you
get their name & 900# if they choose to leave.
Flooding
Snow
Human Disasters
Fires & Evacuations

12. Death of Student
 Death can happen. If student appears dead or near death, do
not leave scene. Call 911--if you are away from phone yell for
help.
 Call Public Safety
 If you feel comfortable and or certified, preform CPR.
 Call RLC, RM, and On-Call.
 If you are assisting:
 Guard area and clear onlookers.
 Look for clues but do not remove, simply observe.
 Retrieve emergency medical card
 Contact Director of Reslife.
 Do not contact family, friends, roommate etc…

13. Criminal and Suspicious Behavior
 Call Public Safety (2020), then On-Call (2030), and give detailed description.
 Use your eyes:-be observant so you can collect details (clothing, car color, etc..)
 If someone is violent, remove others from area. Keep yourself a good distance away.
 Speak calmly and quietly but firm.
 Email Irregularity Report
 Theft:
 Instruct resident to contact Public Safety.
 File an Irregularity report.
 Sexual assault:
 take to private room and offer comfort, if opposite gender locate RA of same gender.
 Call Public Safety, RLC, RM, and On-call 2030.
 Persuade them to receive medical attention.
 File an Irregularity report. Email ONLY Lauren Taylor & Nathan Taylor (Taylor Twins)

14. Injury to You on Job
Minor injury:
 Contact RM or RLC as soon as possible. File report with
Public Safety.
 Seek treatment at SHS, if closed go to MEDHelp.
Major injury:
 Non-life threatening: Go to SHS, immediate care, call 911
go to St. Vincent's Hospital.
 If life threatening: go to Brookwood Hospital
 Contact RM or RLC as soon as you are able.