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Crescent Pure
Harvard Business School Case
Crescent
Non-Alcoholic
Functional Beverage
PDB
Portland Drake Beverages
Manufacturer of
Organic Juices &
Sparkling Waters
Players
Sarah Ryan
Vice President of Marketing
PDB
Peter Hooper
Founder – Crescent
2008
Matt Levor
Director - Market Research
PDB
Michael Booth
CEO - PDB
Issue at hand!
To finalise a
product positioning strategy for
Crescent Pure.
Energy-drink vs Sports-drink
positioning
Issue at hand!
Launching of natural versions of energy
and sports drinks by country’s largest
national beverage companies in second
half of 2015
Production Capacity
Constraints
DecisionPlanning
Soft launch of Crescent in 3 western states (California,
Oregon & Washington) in January 2014 to beat country’s
other national beverage companies
GoalsGoals
Current Day : August 12, 2013
Product defining : October 1, 2013
Negotiate with beverage distributors and
retailers, to hire advertisers to develop ad
campaigns for January 2014 launch
Advertising Capital : $750,000
If break-even achieved in 2014, PDB would fund
Crescent’s national expansion in 2015
Ryan’s Task
Industry specifics related to
each of the two positioning options
The potential benefits and
drawbacks of each option
Final recommendations for positioning
U.S. Beverage Industry: Non-alcoholic
Products: water, dairy, juice, soda and functional beverages
Estimated worth (2013) : $131 billion
Projected growth (2018) : $164 billion
Beverage Distribution in U.S.
Manufacturer Distributor/Broker Retailer
25%
margin
40%
margin
Crescent Pure : History Organic, all-natural
beverage lightly infused
with organic juices, herbal
stimulants, & electrolytes
Herbal stimulants (guarana
seed & ginseng) deliver 80gm
of caffeine =
energy in 1 cup coffee = half
the energy of leading
beverages (Fright & Razor)
Sugar quotient : 70% less
than leading energy and
sports drinks
Manufacturing &
distribution from a rented
warehouse in Portland,
Oregon.
2008
Founded by
Peter Hooper, Oregon
Benefit in sales due to
locavore movement.
Distribution in 200 retail
outlets, selling 1000
cases/month priced $3.75 for
an 8 ounce can
Acquisition
July, 2013
Late 2012s: Michael Booth’s adult sons drinking Crescent, word of mouth publicity
Crescent’s combination of energy-enhancing, hydrating, and all-
organic ingredients made it a natural extension for PDB’s
existing organic product lines
Strategy
PDB to leverage
manufacturing facility, organic
suppliers, and distributor
relationships to expand
Crescent’s presence
Short-term production capacity
restraints limited PDB’s
production of Crescent to
12000 cases/month in 2014
Crescent retail price to be
$2.75, 27% below the drink’s
original selling price.
Wholesale price to distributor’s
was $29.76/case.
PDB used only 3 distributors to
ensure their profitability with
average monthly costs being
$34,000
Ingredients & Packaging
Sleek, tall silver 8-ounce can with simple crescent logo & lime
green and orange accents
Less sweeter than other counter-products with a hint of fruit
Serving 80-calories in different flavours including lime juice,
lemon juice, small amounts of raw cane sugar and green tea
Energy stimulants – guarana and ginseng
Electrolytes – fine grain salt
All ingredients are “certified organic”
CASE ANALYSIS
Product Positioning Options
Energy drinks
positioning
Sports drinks
positioning
Consumers demographics, perceptions, consumption habits & competitive landscape
Energy Drinks Positioning
Crescent delivers a boost of
energy to combat fatigue and
promote mental focus. Consumers
viewed “energy” as Crescent’s
most descriptive characteristic.
Prices of energy drinks in U.S.
vary from $2 to $5 per can based
on can size (8 oz, 12 oz, or 16 oz),
average price for
8 oz can being 2.99$
34% population had consumed a
energy drink in last 6 months.
Target segment being men 18 to
24 years old.
Projected market in 2013:
$8.5 billion
Healthier alternative to leading
brands, because of their use of
artificial sweeteners & excessive
level of stimulants and Crescent’s
organic certification & minimum
caffeine
Concern about long term viability
of this market, fall in consumption
because of negative media
attention.
Sports Drinks Positioning
Crescent’s hydrating elements
paired with the mental focus and
energy boost, can enhance athletic
performance.
Sports drinks come in a variety of
sizes averaging $1 & $2 for 12 oz
and 24 oz containers.
42% of the beverage drinkers
considered sports drinks as
“anytime beverages.”
Market in 2012: $6.3 billion
Crescent’s low sugar content and
all-natural ingredients can appeal
to health conscious consumers.
Crescent’s $2.75 price for an 8 oz
can is significantly higher than
those of similarly sized sports
drinks
Market Research
Energy Drinks Sports Drinks
Market Size 40% growth between 2010 & 2012.
2013: $8.5 billion;
Forecast 2018: $13.5 billion
9% growth between 2007 & 2012.
2012: $6.3 billion
Forecast 2017: $9.58 billion
Consumer Data Mainly consumed by males aged 18 to 34,
Parents of children,
Household income < $25,000/year
Consumed by 50% males & 33% females. 40%
men and 27% women found it refreshing. Mail
consumers – 62% (18 to 24 aged) and 77% (12 to
17 aged)
Competition Market Share: Fright(34%), Razor(27%),
Torque(16%), Stellar(8%) & remaining 15%
split between 30 independent & regional
producers
Market Share: Gleam(73%), Drip(21%) &
remaining 6% split equally among 20 producers.
Opportunity Demand for healthier food & beverage
choices having lower levels of caffeine &
purer ingredients
Market for diet and low-sugar drinks rose by 33%
from 2010 to 2012. 2012: $1.4 billion; Forecast
2017: $9.27 billion
Threats 11% of 32% consumers in last 1 year
concerned about alleged health risks
Concerns about rising childhood obesity resulted in
removal from vending machines
Consumer Studies
Percentage of respondents who indicated a word that described energy or sports drinks
Perceptual Map : Hydration vs Energy
Perceptual Map : Nutrition vs Taste
Consumer Studies: Crescent
Demographics of Crescent online consumers Percentage of respondents who described Crescent
Even by increasing price by
25%, the inventory of
Crescent depleted quickly
Consumer Studies: Retailer Feedback
Popular among consumer aged 18 to 30, higher
percentage of women purchased than expected
Younger men often
purchased 6 cans or more
at a time
Taste
Appeal to most consumers,
pleased with taste, no
unfavourable reactions.
Energy Content
25% remained concerned
after knowing that it contains
energy equivalent to 1 cup of
coffee. Younger consumers
expected higher energy
content, while older ones
happy with it.
Customer Profile
Focus on health and wellness
transcending a specific age
or demographic profile.
Price
Most participants expected
price to be above $3 due to
organic and energy
ingredients. Some
questioned PDB’s ability to
provide quality organic
ingredients at $2.75.
Consumer Studies: Focus Group Feedback
3 customer segments: women aged (25-33), men aged (18-24) & men aged (25-35)
Conducted by Matt Levor
New Positioning Strategy: Organic Beverage
Potential Market
Comprises of health
conscious consumers
consistently purchasing
organic and all-natural
products
Organic Beverage
Category
Included carbonated soft
drinks, coffee, tea, fruit juice,
energy drinks, milk, and soy
beverages.
Price
Organic beverages claimed
a price premium (on average
25%) over conventional
beverages of the same
variety.
Avoided traditional energy &
sports drinks because of their
ingredients & its
psychographic positioning
not resonating
with their beliefs.
Could PDB exploit Crescent’s broad
appeal with positioning that focused
on health , wellness and natural
ingredients?
Finalising Product Positioning
POP with Energy Drinks
• Crescent delivers a boost of
energy to combat fatigue and
promote mental focus.
• Consumers viewed “energy” as
Crescent’s most descriptive
characteristic.
POP with Sports drinks
• Crescent’s hydrating elements
paired with the mental focus and
energy boost, can enhance
athletic performance.
POD with Sports Drinks
• Crescent’s $2.75 price for an 8 oz
can is significantly higher than
those of similarly sized sports
drinks
• Low sugar content and all-natural
ingredients
POD with Energy Drinks
• Crescent Pure’s price ($2.75) is
less than the average price of
other energy drinks ($2.99)
• Absence of artificial sweeteners &
excessive level of stimulants
To establish Crescent Pure as
a mixture of organic and energy drink
looking at its POPs, PODs and consumers studies
Final Strategy
Cases produced per month = 12,000
Cases produced per year = 12*12,000 = 144,000
Selling Price/case = $29.76
Total revenue/year = $29.76*144000 = $4,285,440
Output
Variable price/can = $1.02
Variable price/case = 24*1.02 = $24.48
Total input production cost/year = $24.48*144,000
= $3,525,120
Input(1)
Input(2)
Total advertising budget allotted = $750,000
Profit/Loss
Output – Input(1) – Input(2)
= $4,285,440 – $3,525,120 – $750,000
= $10,320
Break-even achieved !!
Conclusion
To follow an “organic-energy drink” positioning strategy and
thereby achieving a profit of $10,320
Created by Adesh Sharma, IIT Delhi
during a marketing management internship
under Prof. Sameer Mathur, IIM Lucknow

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Crescent Pure HBS - Case Analysis - Adesh Sharma, IIT Delhi

  • 2. Crescent Non-Alcoholic Functional Beverage PDB Portland Drake Beverages Manufacturer of Organic Juices & Sparkling Waters
  • 3. Players Sarah Ryan Vice President of Marketing PDB Peter Hooper Founder – Crescent 2008 Matt Levor Director - Market Research PDB Michael Booth CEO - PDB
  • 4. Issue at hand! To finalise a product positioning strategy for Crescent Pure. Energy-drink vs Sports-drink positioning
  • 5. Issue at hand! Launching of natural versions of energy and sports drinks by country’s largest national beverage companies in second half of 2015 Production Capacity Constraints
  • 6. DecisionPlanning Soft launch of Crescent in 3 western states (California, Oregon & Washington) in January 2014 to beat country’s other national beverage companies
  • 7. GoalsGoals Current Day : August 12, 2013 Product defining : October 1, 2013 Negotiate with beverage distributors and retailers, to hire advertisers to develop ad campaigns for January 2014 launch Advertising Capital : $750,000 If break-even achieved in 2014, PDB would fund Crescent’s national expansion in 2015
  • 8. Ryan’s Task Industry specifics related to each of the two positioning options The potential benefits and drawbacks of each option Final recommendations for positioning
  • 9. U.S. Beverage Industry: Non-alcoholic Products: water, dairy, juice, soda and functional beverages Estimated worth (2013) : $131 billion Projected growth (2018) : $164 billion
  • 10. Beverage Distribution in U.S. Manufacturer Distributor/Broker Retailer 25% margin 40% margin
  • 11. Crescent Pure : History Organic, all-natural beverage lightly infused with organic juices, herbal stimulants, & electrolytes Herbal stimulants (guarana seed & ginseng) deliver 80gm of caffeine = energy in 1 cup coffee = half the energy of leading beverages (Fright & Razor) Sugar quotient : 70% less than leading energy and sports drinks Manufacturing & distribution from a rented warehouse in Portland, Oregon. 2008 Founded by Peter Hooper, Oregon Benefit in sales due to locavore movement. Distribution in 200 retail outlets, selling 1000 cases/month priced $3.75 for an 8 ounce can
  • 12. Acquisition July, 2013 Late 2012s: Michael Booth’s adult sons drinking Crescent, word of mouth publicity Crescent’s combination of energy-enhancing, hydrating, and all- organic ingredients made it a natural extension for PDB’s existing organic product lines
  • 13. Strategy PDB to leverage manufacturing facility, organic suppliers, and distributor relationships to expand Crescent’s presence Short-term production capacity restraints limited PDB’s production of Crescent to 12000 cases/month in 2014 Crescent retail price to be $2.75, 27% below the drink’s original selling price. Wholesale price to distributor’s was $29.76/case. PDB used only 3 distributors to ensure their profitability with average monthly costs being $34,000
  • 14. Ingredients & Packaging Sleek, tall silver 8-ounce can with simple crescent logo & lime green and orange accents Less sweeter than other counter-products with a hint of fruit Serving 80-calories in different flavours including lime juice, lemon juice, small amounts of raw cane sugar and green tea Energy stimulants – guarana and ginseng Electrolytes – fine grain salt All ingredients are “certified organic”
  • 16. Product Positioning Options Energy drinks positioning Sports drinks positioning Consumers demographics, perceptions, consumption habits & competitive landscape
  • 17. Energy Drinks Positioning Crescent delivers a boost of energy to combat fatigue and promote mental focus. Consumers viewed “energy” as Crescent’s most descriptive characteristic. Prices of energy drinks in U.S. vary from $2 to $5 per can based on can size (8 oz, 12 oz, or 16 oz), average price for 8 oz can being 2.99$ 34% population had consumed a energy drink in last 6 months. Target segment being men 18 to 24 years old. Projected market in 2013: $8.5 billion Healthier alternative to leading brands, because of their use of artificial sweeteners & excessive level of stimulants and Crescent’s organic certification & minimum caffeine Concern about long term viability of this market, fall in consumption because of negative media attention.
  • 18. Sports Drinks Positioning Crescent’s hydrating elements paired with the mental focus and energy boost, can enhance athletic performance. Sports drinks come in a variety of sizes averaging $1 & $2 for 12 oz and 24 oz containers. 42% of the beverage drinkers considered sports drinks as “anytime beverages.” Market in 2012: $6.3 billion Crescent’s low sugar content and all-natural ingredients can appeal to health conscious consumers. Crescent’s $2.75 price for an 8 oz can is significantly higher than those of similarly sized sports drinks
  • 19. Market Research Energy Drinks Sports Drinks Market Size 40% growth between 2010 & 2012. 2013: $8.5 billion; Forecast 2018: $13.5 billion 9% growth between 2007 & 2012. 2012: $6.3 billion Forecast 2017: $9.58 billion Consumer Data Mainly consumed by males aged 18 to 34, Parents of children, Household income < $25,000/year Consumed by 50% males & 33% females. 40% men and 27% women found it refreshing. Mail consumers – 62% (18 to 24 aged) and 77% (12 to 17 aged) Competition Market Share: Fright(34%), Razor(27%), Torque(16%), Stellar(8%) & remaining 15% split between 30 independent & regional producers Market Share: Gleam(73%), Drip(21%) & remaining 6% split equally among 20 producers. Opportunity Demand for healthier food & beverage choices having lower levels of caffeine & purer ingredients Market for diet and low-sugar drinks rose by 33% from 2010 to 2012. 2012: $1.4 billion; Forecast 2017: $9.27 billion Threats 11% of 32% consumers in last 1 year concerned about alleged health risks Concerns about rising childhood obesity resulted in removal from vending machines
  • 20. Consumer Studies Percentage of respondents who indicated a word that described energy or sports drinks
  • 21. Perceptual Map : Hydration vs Energy
  • 22. Perceptual Map : Nutrition vs Taste
  • 23. Consumer Studies: Crescent Demographics of Crescent online consumers Percentage of respondents who described Crescent
  • 24. Even by increasing price by 25%, the inventory of Crescent depleted quickly Consumer Studies: Retailer Feedback Popular among consumer aged 18 to 30, higher percentage of women purchased than expected Younger men often purchased 6 cans or more at a time
  • 25. Taste Appeal to most consumers, pleased with taste, no unfavourable reactions. Energy Content 25% remained concerned after knowing that it contains energy equivalent to 1 cup of coffee. Younger consumers expected higher energy content, while older ones happy with it. Customer Profile Focus on health and wellness transcending a specific age or demographic profile. Price Most participants expected price to be above $3 due to organic and energy ingredients. Some questioned PDB’s ability to provide quality organic ingredients at $2.75. Consumer Studies: Focus Group Feedback 3 customer segments: women aged (25-33), men aged (18-24) & men aged (25-35) Conducted by Matt Levor
  • 26. New Positioning Strategy: Organic Beverage Potential Market Comprises of health conscious consumers consistently purchasing organic and all-natural products Organic Beverage Category Included carbonated soft drinks, coffee, tea, fruit juice, energy drinks, milk, and soy beverages. Price Organic beverages claimed a price premium (on average 25%) over conventional beverages of the same variety. Avoided traditional energy & sports drinks because of their ingredients & its psychographic positioning not resonating with their beliefs. Could PDB exploit Crescent’s broad appeal with positioning that focused on health , wellness and natural ingredients?
  • 27. Finalising Product Positioning POP with Energy Drinks • Crescent delivers a boost of energy to combat fatigue and promote mental focus. • Consumers viewed “energy” as Crescent’s most descriptive characteristic. POP with Sports drinks • Crescent’s hydrating elements paired with the mental focus and energy boost, can enhance athletic performance. POD with Sports Drinks • Crescent’s $2.75 price for an 8 oz can is significantly higher than those of similarly sized sports drinks • Low sugar content and all-natural ingredients POD with Energy Drinks • Crescent Pure’s price ($2.75) is less than the average price of other energy drinks ($2.99) • Absence of artificial sweeteners & excessive level of stimulants
  • 28. To establish Crescent Pure as a mixture of organic and energy drink looking at its POPs, PODs and consumers studies Final Strategy
  • 29.
  • 30. Cases produced per month = 12,000 Cases produced per year = 12*12,000 = 144,000 Selling Price/case = $29.76 Total revenue/year = $29.76*144000 = $4,285,440 Output
  • 31. Variable price/can = $1.02 Variable price/case = 24*1.02 = $24.48 Total input production cost/year = $24.48*144,000 = $3,525,120 Input(1)
  • 32. Input(2) Total advertising budget allotted = $750,000
  • 33. Profit/Loss Output – Input(1) – Input(2) = $4,285,440 – $3,525,120 – $750,000 = $10,320 Break-even achieved !!
  • 34. Conclusion To follow an “organic-energy drink” positioning strategy and thereby achieving a profit of $10,320
  • 35. Created by Adesh Sharma, IIT Delhi during a marketing management internship under Prof. Sameer Mathur, IIM Lucknow