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Harvard business school case
analysis – crescent pure
Crescent pure
Peter Hooper founded Crescent Pure in 2008
All natural organic juice infused with herbal
stimulants, delivered 80mg caffeine
Sugar quotient was 70% lesser than sports and
energy drinks on average
Sold 1,000 cases per month. 8-ounce can
retailed for $3.75 apiece
Sold out before inventory was replenished, sold
out even when retailers hiked prices by 25%
High demand among men as well as women
Portland drake beverages(pdb)
Manufacturer of organic juices and sparkling water
Revenues hit $120.5 million in 2012
Part of the $131 billion beverage industry
Wanted to expand into the functional beverage (sports and energy) sector
through acquisition
Acquired Crescent in July 2013
CEO of PDB, Michael Booth entrusted Sarah Ryan, VP of Marketing with the
brand positioning of Crescent.
Production capacity constraints
restricted them to a soft launch in 3
states in January 2014
Major beverage companies to launch
organic energy drinks in 2nd half of 2015
PDB wanted to enter that market early
Advertising budget - $750,000
Product positioning to be defined by 1st,
October 2014.
Important factors
Market positioning options
Energy Drink
Sports Drink
Organic Drink
Energy drink market
Pros
Projected market -$8.5 billion, growing
at 40%, to reach $13.5 billion by 2018
Avg price for 8 ounce can - $2.99
Enthusiastic consumers – Men of 18-24
years old
Sales of energy drinks with lower levels
of caffeine and purer ingredients rising
due to demand for healthier drinks
Cons
Negative marketing – health
risks
Top 4 brands occupied 85%
market share.
Only 32% of consumers had
an energy drink in past 6
months
11% of them decreased
consumption due to health
risks
Sports drink market
Pros
Market revenue -$7.5 billion
Expected to grow to $9.58 billion in 2017
Attracted a wider consumer base than
energy drinks
Consumers – 62% aged b/w 18-24, 77%
aged b/w 12-17
Increasing demand for diet and low sugar
sports drinks. Market grew by 33% in 2yrs
Market size for diet sports drinks expected
to increase from $1.4 to $2.97 billion in
2017
Cons
Negative marketing –
Childhood obesity.
Top 2 brands occupied 94%
market share.
Slowing market – increased
only by 9% between 2007 and
2012
Avg $1 to $2 for 12 & 14 ounce
containers respectively
Only 27% of consumers are
females
Perceptual map of sports
and energy drinks w.r.t.
hydration vs energy
Perceptual map of sports and
energy drinks w.r.t. nutrition
vs taste
organic drink market
Pros
Growing market for products with
natural and organic ingredients
Target a wider consumer base
Command a premium pricing (25%
more than conventional beverages)
Focus is one quality ingredients. Hence
target consumers who are willing to pay
more for quality
Cons
Sole focus on health and
quality - lose out on other
important customer segments
Appeal to wide range of
customers not feasible on
$750,000 budget
More distributors and retailers
to be evaluated – time won’t
permit
SWOT Analysis
STRATEGIES
• Usethird-partycelebrity
endorsersforpositioningand
appealingtothe younger
generation
• Engagemillennial through
communityoutreachand
universitycollaboration
• Combine effortswith
favorableglobal brandsto
raiseawareness
• Increaseexposureand
establishaffiliationwith
internationalsportingbrand
throughsponsorship
• Receive extensiveand
favorablepresscoveragevia
traditionalandsocial media
• Numberof sales -before vs. After
• Media coverage, placements and
feedback -before vs. After
• Communityoutreach: sports
club, etc. -before vs. after
• Awareness of CrescentPure as a
brand and as a company
• Changeof attitudes towards
sports drinks
• Customer satisfaction towards
Crescent Purevia onlinesurveys
and Facebook polls
• Target audiencedistribution
• Social media followers endorsers
-before vs. after
EVALUATION
• Partnership with Michelle Obama’s
‘Let’s Move!’ initiative
• Sponsorship of 2016Olympics in
Brazil
• Nationwide university initiative,
distribution of Crescent Pure
• Lululemon partnership targeting
nicheyoga community:sponsorship
byCrescent Pure, education on
healthy diet and exercise, etc
• Trial testing of products
• Launchof additional flavors
FUTURE
CONSIDERATIONS
Demographics of Crescent
online consumers Age
ranges
18–24 44%
25–34 36%
35–44 15%
45–54 3%
55+ 2%
Male 59%
Female 41%
College degree - 62%
Household income (median)
~ $42,500
Percentage of respondents
who described Crescent
Descriptor
Refreshing 35%
Healthy 22%
Affordable 29%
Functional 47%
Too sweet 9%
Suitable for teens 8%
Fun 19%
Natural 38%
Hydrating 29%
Crescent – customer perception
Feedback on crescent
Retailer Feedback
Their inventory of Crescent depleted
quickly
Popular among customers aged 18 to
30
Higher percentage of women
purchasers than anticipated
Stocks got depleted even when prices
where hike by 25%
Customer Feedback
Taste appeals to most consumers
Only 25% remained concerned about
lower amount of caffeine
Perceived well as a healthy alternative to
energy drinks
Good taste, healthy ingredients and
slight pick-me-up : consumer thumbs
up.
energy organic
Organic energy
drink
Reasons for such positioning
Consumers viewed “Energy” as Crescent’s most
descriptive character
Positioning Crescent as and energy drink would reinforce
existing perceptions from Oregon
Contains healthy ingredients, low sugar, yet packs a punch
– 80mg caffeine
Energy drinks contained artificial sweeteners and excessive
levels of stimulants
Crescent, as an organic energy drink can be a healthier
alternative to these energy drinks
Advantages of such
positioning
Avg pricing of energy drinks are $2.99 per 8
ounce can. Crescent, at $2.75 is a cheaper and
lucrative option
Energy drink market is booming, growing at
40% and customers are already looking for
healthier alternatives
Interest in Crescent’s natural ingredients
reflected focus on health and wellbeing, thus
transcended age groups and demographic
profile.
Can make inroads into the organic drink market
by brand extension
Cost Area Amount
Wholesale price / can $1.24
Cost price / can $1.02
Profit / can $0.22
Number of cans / case 24
Profit / case $5.28
Production of number of cases / month 12,000
Profit / month $63,360
Profit / year $760,320
Advertising costs $750,000
Net Profit $10,320
BREAK EVEN?
BREAK EVEN ANALYSIS
RECAP
• Important factors
• Market Positioning Options
• Pros & Cons of Energy drinks/Sports
drinks/Organic Drink positioning
• Perceptual Maps
• SWOT Analysis
• Strategies, Evaluations and Future Considerations
• Customer perception & Feedback
• Reasons and Advantages of such positioning
Disclaimer
Created by Vaidehi Mahajan, Indian Institute of Technology, Bombay
during a marketing internship under Prof. Sameer Mathur, IIM –
Lucknow.

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Crescent Pure case study

  • 1. Harvard business school case analysis – crescent pure
  • 2. Crescent pure Peter Hooper founded Crescent Pure in 2008 All natural organic juice infused with herbal stimulants, delivered 80mg caffeine Sugar quotient was 70% lesser than sports and energy drinks on average Sold 1,000 cases per month. 8-ounce can retailed for $3.75 apiece Sold out before inventory was replenished, sold out even when retailers hiked prices by 25% High demand among men as well as women
  • 3. Portland drake beverages(pdb) Manufacturer of organic juices and sparkling water Revenues hit $120.5 million in 2012 Part of the $131 billion beverage industry Wanted to expand into the functional beverage (sports and energy) sector through acquisition Acquired Crescent in July 2013 CEO of PDB, Michael Booth entrusted Sarah Ryan, VP of Marketing with the brand positioning of Crescent.
  • 4. Production capacity constraints restricted them to a soft launch in 3 states in January 2014 Major beverage companies to launch organic energy drinks in 2nd half of 2015 PDB wanted to enter that market early Advertising budget - $750,000 Product positioning to be defined by 1st, October 2014. Important factors
  • 5. Market positioning options Energy Drink Sports Drink Organic Drink
  • 6. Energy drink market Pros Projected market -$8.5 billion, growing at 40%, to reach $13.5 billion by 2018 Avg price for 8 ounce can - $2.99 Enthusiastic consumers – Men of 18-24 years old Sales of energy drinks with lower levels of caffeine and purer ingredients rising due to demand for healthier drinks Cons Negative marketing – health risks Top 4 brands occupied 85% market share. Only 32% of consumers had an energy drink in past 6 months 11% of them decreased consumption due to health risks
  • 7. Sports drink market Pros Market revenue -$7.5 billion Expected to grow to $9.58 billion in 2017 Attracted a wider consumer base than energy drinks Consumers – 62% aged b/w 18-24, 77% aged b/w 12-17 Increasing demand for diet and low sugar sports drinks. Market grew by 33% in 2yrs Market size for diet sports drinks expected to increase from $1.4 to $2.97 billion in 2017 Cons Negative marketing – Childhood obesity. Top 2 brands occupied 94% market share. Slowing market – increased only by 9% between 2007 and 2012 Avg $1 to $2 for 12 & 14 ounce containers respectively Only 27% of consumers are females
  • 8. Perceptual map of sports and energy drinks w.r.t. hydration vs energy
  • 9. Perceptual map of sports and energy drinks w.r.t. nutrition vs taste
  • 10. organic drink market Pros Growing market for products with natural and organic ingredients Target a wider consumer base Command a premium pricing (25% more than conventional beverages) Focus is one quality ingredients. Hence target consumers who are willing to pay more for quality Cons Sole focus on health and quality - lose out on other important customer segments Appeal to wide range of customers not feasible on $750,000 budget More distributors and retailers to be evaluated – time won’t permit
  • 12.
  • 13. STRATEGIES • Usethird-partycelebrity endorsersforpositioningand appealingtothe younger generation • Engagemillennial through communityoutreachand universitycollaboration • Combine effortswith favorableglobal brandsto raiseawareness • Increaseexposureand establishaffiliationwith internationalsportingbrand throughsponsorship • Receive extensiveand favorablepresscoveragevia traditionalandsocial media • Numberof sales -before vs. After • Media coverage, placements and feedback -before vs. After • Communityoutreach: sports club, etc. -before vs. after • Awareness of CrescentPure as a brand and as a company • Changeof attitudes towards sports drinks • Customer satisfaction towards Crescent Purevia onlinesurveys and Facebook polls • Target audiencedistribution • Social media followers endorsers -before vs. after EVALUATION • Partnership with Michelle Obama’s ‘Let’s Move!’ initiative • Sponsorship of 2016Olympics in Brazil • Nationwide university initiative, distribution of Crescent Pure • Lululemon partnership targeting nicheyoga community:sponsorship byCrescent Pure, education on healthy diet and exercise, etc • Trial testing of products • Launchof additional flavors FUTURE CONSIDERATIONS
  • 14. Demographics of Crescent online consumers Age ranges 18–24 44% 25–34 36% 35–44 15% 45–54 3% 55+ 2% Male 59% Female 41% College degree - 62% Household income (median) ~ $42,500 Percentage of respondents who described Crescent Descriptor Refreshing 35% Healthy 22% Affordable 29% Functional 47% Too sweet 9% Suitable for teens 8% Fun 19% Natural 38% Hydrating 29% Crescent – customer perception
  • 15. Feedback on crescent Retailer Feedback Their inventory of Crescent depleted quickly Popular among customers aged 18 to 30 Higher percentage of women purchasers than anticipated Stocks got depleted even when prices where hike by 25% Customer Feedback Taste appeals to most consumers Only 25% remained concerned about lower amount of caffeine Perceived well as a healthy alternative to energy drinks Good taste, healthy ingredients and slight pick-me-up : consumer thumbs up.
  • 17. Reasons for such positioning Consumers viewed “Energy” as Crescent’s most descriptive character Positioning Crescent as and energy drink would reinforce existing perceptions from Oregon Contains healthy ingredients, low sugar, yet packs a punch – 80mg caffeine Energy drinks contained artificial sweeteners and excessive levels of stimulants Crescent, as an organic energy drink can be a healthier alternative to these energy drinks
  • 18. Advantages of such positioning Avg pricing of energy drinks are $2.99 per 8 ounce can. Crescent, at $2.75 is a cheaper and lucrative option Energy drink market is booming, growing at 40% and customers are already looking for healthier alternatives Interest in Crescent’s natural ingredients reflected focus on health and wellbeing, thus transcended age groups and demographic profile. Can make inroads into the organic drink market by brand extension
  • 19. Cost Area Amount Wholesale price / can $1.24 Cost price / can $1.02 Profit / can $0.22 Number of cans / case 24 Profit / case $5.28 Production of number of cases / month 12,000 Profit / month $63,360 Profit / year $760,320 Advertising costs $750,000 Net Profit $10,320 BREAK EVEN? BREAK EVEN ANALYSIS
  • 20. RECAP • Important factors • Market Positioning Options • Pros & Cons of Energy drinks/Sports drinks/Organic Drink positioning • Perceptual Maps • SWOT Analysis • Strategies, Evaluations and Future Considerations • Customer perception & Feedback • Reasons and Advantages of such positioning
  • 21. Disclaimer Created by Vaidehi Mahajan, Indian Institute of Technology, Bombay during a marketing internship under Prof. Sameer Mathur, IIM – Lucknow.