The presentation will provide an overview of exploratory research on emerging ICT-enabled governance models in EU cities (EXPGOV). This research, conducted by the Institute for prospective Technological Studies (IPTS) of the European Commission’s Joint Research Centre in collaboration with EUROCITIES, aims at deepening the understanding of the interplay between ICTs and governance processes at city level in the EU by providing evidence of the changes that ICTs are producing on city governance models. In particular, the presentation will discuss the conceptual and methodological approach and the preliminary findings of the research.
Gabriel Rissola, managing director Telecentre Europe, opent als keynote spreker de studiedag Samen Digitaal! Naar innovatieve en creatieve openbare computerruimtes op woensdag 6 november.
The future of Health and Pharma An emerging view 03 05 16Future Agenda
Drawing from the 2015 Future Agenda expert discussions around the world, this is a view of emerging trends that will impact the future of health and the pharmaceutical sector over the next decade. Used as both a keynote and stimulus for workshops, this material is shared under Creative Commons Non Commercial license. For more information on the Future Agenda programme please see www.futureagenda.org
Gabriel Rissola, managing director Telecentre Europe, opent als keynote spreker de studiedag Samen Digitaal! Naar innovatieve en creatieve openbare computerruimtes op woensdag 6 november.
The future of Health and Pharma An emerging view 03 05 16Future Agenda
Drawing from the 2015 Future Agenda expert discussions around the world, this is a view of emerging trends that will impact the future of health and the pharmaceutical sector over the next decade. Used as both a keynote and stimulus for workshops, this material is shared under Creative Commons Non Commercial license. For more information on the Future Agenda programme please see www.futureagenda.org
A review of Amsterdam’s ambition to be a Smart City, focusing on the development of ‘Smart Work Centres’, the challenges they face and the solutions they offer in Amsterdam and across the Netherlands and how e-services can facilitate smart working. This also covers Smart Mobility and Electric Vehicles – “How mobility and sustainability can meet”.
This presentation walks non-profits through the process of planning a website, developing effective content, programming options, and free or low cost apps.
Presentation by Ellen Didier of Red Sage Communications, Inc. to the Association of Fundraising Professionals - Alabama, North Chapter, at their 2013 Philanthropy Day event.
a Scottish perspective on the challenges faced by the public sector and reform proposed to meet these challenges. In particular the presentation will assess if collaboration, shared services, new ways of working and technology can support better outcomes for customers and citizens.
Reshaping smart cities as public policyOECDregions
Presentation on Smart Cities made at Presentation at the International Conference on European Smart and Sharing Cities
on 22 November 2018, Prague, Czech Republic. Presentation by Tadashi Matsumoto, Climate Water and SDGs, OECD.
More information: http://www.oecd.org/regional/urban-development.htm
The international-dimension-of-european-urban-policyOECD Governance
Presentation on the inter
Open Days, Brussels, Belgium 6-9 October 2014, presentation on the international dimension of European urban policy by Ioannis Kaplanis, Economist (Urban Programme) Regional Development Policy Division
Presentation on Urban trends and challenges in OECD countries- the potential of small and medium sized areas by Ioannis Kaplanis, Economist (Urban Programme) Regional Development Policy Division at the Open Days, Brussels, Belgium 6-9 October 2014.
Find out more about OECD Regional Developmnet Policy at: www.oecd.org/gov/regional-policy/
Development as Freedom in a Digital Age Soren Gigler
This presentation summarized the main findings of the recent publication Development as Freedom in a Digital Age. It provides an overview( i) the alternative impact evaluation framework of information and communications technologies on development based on Amartya Sen's capability approach and (ii) presents empirical evidence from rural Bolivia on the conditions under which ICTs can reduce poverty and empower local communities. The book addresses the following main issues (i) what is the impact of ICTs on the well-being of poor communities? (ii) how to evaluate the impact of ICTs on development from a human development perspective? (iii) which factors influence the successful implementation of ICT programs?
A review of Amsterdam’s ambition to be a Smart City, focusing on the development of ‘Smart Work Centres’, the challenges they face and the solutions they offer in Amsterdam and across the Netherlands and how e-services can facilitate smart working. This also covers Smart Mobility and Electric Vehicles – “How mobility and sustainability can meet”.
This presentation walks non-profits through the process of planning a website, developing effective content, programming options, and free or low cost apps.
Presentation by Ellen Didier of Red Sage Communications, Inc. to the Association of Fundraising Professionals - Alabama, North Chapter, at their 2013 Philanthropy Day event.
a Scottish perspective on the challenges faced by the public sector and reform proposed to meet these challenges. In particular the presentation will assess if collaboration, shared services, new ways of working and technology can support better outcomes for customers and citizens.
Reshaping smart cities as public policyOECDregions
Presentation on Smart Cities made at Presentation at the International Conference on European Smart and Sharing Cities
on 22 November 2018, Prague, Czech Republic. Presentation by Tadashi Matsumoto, Climate Water and SDGs, OECD.
More information: http://www.oecd.org/regional/urban-development.htm
The international-dimension-of-european-urban-policyOECD Governance
Presentation on the inter
Open Days, Brussels, Belgium 6-9 October 2014, presentation on the international dimension of European urban policy by Ioannis Kaplanis, Economist (Urban Programme) Regional Development Policy Division
Presentation on Urban trends and challenges in OECD countries- the potential of small and medium sized areas by Ioannis Kaplanis, Economist (Urban Programme) Regional Development Policy Division at the Open Days, Brussels, Belgium 6-9 October 2014.
Find out more about OECD Regional Developmnet Policy at: www.oecd.org/gov/regional-policy/
Development as Freedom in a Digital Age Soren Gigler
This presentation summarized the main findings of the recent publication Development as Freedom in a Digital Age. It provides an overview( i) the alternative impact evaluation framework of information and communications technologies on development based on Amartya Sen's capability approach and (ii) presents empirical evidence from rural Bolivia on the conditions under which ICTs can reduce poverty and empower local communities. The book addresses the following main issues (i) what is the impact of ICTs on the well-being of poor communities? (ii) how to evaluate the impact of ICTs on development from a human development perspective? (iii) which factors influence the successful implementation of ICT programs?
Executive Summary
The New York City tech ecosystem generates economic opportunities for all New Yorkers.
The New York City tech ecosystem includes 291,000 jobs
that are enabled by, produce, or facilitate technology. Tech
industries generate 58,000 tech jobs and 83,000 non-tech
jobs, while non-tech industries generate 150,000 tech jobs.
In total, New York City’s tech ecosystem employs 291,000
people or 7% of the 4.27 million people working in New
York City. To put this figure into context, the retail sector
employs 354,000 people or 8% of total workers, while
healthcare employs 665,000 people or 16% of total
workers.
From 2003 to 2013, the New York City tech ecosystem
added 45,000 jobs, growing faster than both total New
York City employment and total U.S. employment. The
New York City tech ecosystem grew from 246,000 jobs to
291,000 jobs, an increase of 18%. In comparison, over the
same period, employment increased by 12% in New York
City and 4% nationally.
The New York City tech ecosystem generates
approximately 541,000 jobs, $50.6 billion in annual
compensation, and $124.7 billion in annual output. Of the
541,000 total jobs, 291,000 are direct, and 250,000 jobs
are generated through multiplier effects. Together they
comprise 12.6% of New York City’s total workforce.
The New York City tech ecosystem includes more than just
highly-educated workers – up to 44% of jobs in the New
York City tech ecosystem do not require a Bachelor’s
degree. 128,000 jobs in the tech ecosystem do not require a
Bachelor’s degree, with 11,600 of those being tech jobs in
tech industries.
Workers in the New York City tech ecosystem earn 49%
more than the average City-wide hourly wage. The hourly
wage for the tech ecosystem is $39.50, while the average
City-wide wage is $26.50.
Jobs in the New York City tech ecosystem that do not
require Bachelor’s degrees pay 45% more in hourly
wages than jobs with the same educational requirements
in other industries. Tech ecosystem jobs that do not require
a Bachelor’s degree pay $27.75 per hour, while the
average City-wide hourly wage for a job with the same
educational attainment requirement is $19.00 per hour.
The New York City tech ecosystem generates over $5.6
billion in annual tax revenues to the City, representing
12.3% of the City’s 2013 tax revenue. $2.5 billion comes
from property taxes, $1.3 billion from personal income
taxes, $0.9 billion from sales and use taxes, and $0.9 billion
from corporation and business income taxes.
The OECD Champion Mayors for Inclusive Growth Initiative and Bloomberg Philanthropies believe that cities are fertile grounds for innovation. Nevertheless, innovation is as much about culture, people, leadership and engagement as it is about technology and data. Both organisations have joined forces to assess how cities around the world are developing their capacity to innovate and to what extent such innovation improves resident outcomes. This webinar shared key findings from the forthcoming OECD/Bloomberg Enhancing Cities Innovation Capacity report based on responses to the joint Survey on Innovation Capacity to more than 80 cities from around the world.
Territorial Governance and Residential Welfare: Experiences from Taiwan, Jing...Territorial Intelligence
Huelva 2007, International Conference of Territorial Intelligence organised in the framework of CAENTI. WORKSHOP 3: Sustainable Territorial Development Studies
Presentation made at the seminar "An Urban Agenda for Italy" held in l'Aquila, Italy on 28-29 May, 2014, by Paolo Veneri, Economist, Regional Development Policy Division, OECD. http://www.oecd.org/gov/regional-policy/
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Citizens and businesses have many different ways of contacting municipalities for services, and many municipalities allow customers to use email as a contact channel. However many municipalities often find that they have difficulties in managing the email channel, with customers contacting a range of official and unofficial email addresses, and have difficulties in measuring how successful/efficient/appropriate email is for service delivery and as a point of customer contact.
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1. EXPGOV Project
Exploring emerging ICT-enabled governance models in European
cities
Mark Deakin & Alasdair Reid
Edinburgh Napier University
June, 2011
2. Survey Overview
• 66 cities were surveyed from 29 countries across Europe
• All 27 EU member states are represented in the survey, plus
Croatia and Switzerland
City Population % of cities surveyed
Under 100,000 9%
50,000 – 100,000 9%
100,000 – 500,000 47%
500,000 – 1,000,000 20%
1,000,000+ 15%
There are 446 cities in the EU with populations over 100,000. The EXPGOV
survey represents 60 cities within the EU, (4 cities are from countries out-with
the EU). This sample size equates to 14% of the population.
3. Survey Overview
• The city responses were considered in terms of when
their respective country joined the European Union
• 81% of cities* represented in the survey are from
countries that joined the EU before 2000.
Joined EU Pre 2000 Joined EU Post 2000
Countries 15 12
Cities in the survey 50 12
* Cities from Croatia and Switzerland not included
4. Respondent Profile
• Each respondent was asked to state the role they perform within
their particular city
Policy Maker
Other / Not Specified
Advisor
Researcher
City Government Official
0% 5% 10% 15% 20% 25% 30% 35% 40%
5. Key Findings
Have ICTs significantly effected the governance process in your
city?
70%
60%
50%
40%
30%
20%
10%
0%
Very Significant Not very Insignificant No change at
significant change significant change all
change change
• The majority of respondents, 64% recognised the emergence of ICTs
as having a “significant change” on the governance of their city –
irrespective of population size.
• The majority of those cities recognising the change to be “very
significant”, are from established EU member states (60%).
• 49% of cities recognising this change to be “very significant ”, were
also from cities with a population ranging from 500,000 – 1,000,000.
6. Key Findings Information and 32%
Which policy areas in your city are most communication
Economic development 14%
impacted by ICTs? Urban planning and 10%
management
• The policy area that respondents Tourism and culture 8%
believed to have been impacted the most Social Inclusion 7%
Across all or many governance 9%
by ICTs is “Information and areas
Education 6%
communication” (32%).
Environment and energy 5%
• 59% of City Government Officials Healthcare 5%
identified “Information and Security 3%
communication” as the policy area most Employment 1%
Other 0%
impacted by ICTs – the highest TOTAL 100%
proportion of all the respondent roles.
8. Key Findings
What specific institutional changes have emerged with the
development of the city’s governance processes?*
60%
• “Openness” was 50%
identified as the main 40%
driver (57%); 30%
• 43% of responses related 20%
to “Performance” 10%
0%
Performance Openness
*Here the “responses” were mapped against the respective Value Drivers
and Government Dimensions (see EXPGOV Concept Paper).The third
value driver – social inclusion received no response.
9. Key Findings
What are the main drivers of change?*
Driver of change %
Efficiency and effectiveness of public service 16%
• Respondents identified the main driver of delivery
Quality of public service provision and 15%
change as “Trust of public agencies and enhancement of user satisfaction
citizen participation in the decision Trust of public agencies and citizen participation 22%
in the decision making process
making process” (22%) Performance measurement and motivation of 4%
civil servants
• This is the main driver of change identified Re-engineering and standardisation of public 12%
by respondents from countries that joined administration processes
Prioritisation / customisation of public services 10%
the EU before 2000. 1%
Streamlining governance processes to cope
• The main driver of change identified by with increased ICT-enabled demand
Addressing social and economic needs for 7%
respondents from countries joining the EU increasing growth and quality of life
after 2000 is “Quality of public service Data sharing based on interoperable platforms 1%
12%
provision and enhancement of user Promoting creativity and innovation
satisfaction”.
10. Key Findings
What are the key socio-economic challenges of the emerging city
governance processes?
• Respondents identified Socio-economic implication %
Economic growth 26%
the main socio-economic
Employment 2%
challenge as “Social Health 7%
inclusion” (30%) Education 11%
• “Economic growth” was Social Inclusion 30%
Urban Environment
identified as the second 9%
Individual / collective well-being 15%
key challenge (26%)
Few examples from cities
demonstrating how
ICT-related governance been
socially-inclusive
11. Key Findings
Do you think new forms of ICT-enabled governance are emerging
in your city?
No answer
No
I don't know: it is impossible to tell
Yes, clearly
I don't know: it is too early to judge
Yes, to some extent
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
The majority (41%) responded: “Yes, to some extent”.
• The most common response from cities within countries members the EU before-
2000 was: “Yes, to some extent”.
• The most common response from cities joining the EU after-2000 was: “I don’t
know: it is too early to judge”.
• Respondents from cities with a population ranging between 500,000 – 1,000,000
provided the most positive response, with 38% selecting the statement “Yes,
clearly”.
12. Critical Insights
• The survey suggests ICTs are having an impact on city governance,
particularly in terms of improved information and communication services
which enhance service provision.
• The search for “open government” is the main institutional change for
established EU member states, whereas “levels of service performance” is
key to the post-2000 member states.
• “Trust of public agencies” and “increased citizen participation in the
decision-making process”, are identified as significant policy drivers.
• “Inclusion” (and economic growth) is the main social-economic
challenge.
• Despite approximately 60% of those surveyed confirming ICTs are having
a significant impact on city governance processes, the questionnaire
provides insufficient evidence (41%) to suggest this is leading to the
development of new e-governance models.