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Creating and Sustaining Productive
Alliances among Competitors
Andrew Masland (NEC)
andy.masland@necam.com
Judy Mirkin (Riverbed Technology)
judy.mirkin@riverbed.com
March 2015
Opening the Discussion
 Two audiences
 Alliance managers
 Consultants brokering/facilitating relationships
 Do we have competitors in the room?
 Do we have competitors who also partner?
 Let’s make it interactive without over-sharing
How It Starts
 Taking stock
 Customer requirements
 Competitive acquisitions
 Evolving markets and offerings
 Filling the gap isn’t shameful
 IP alliances/OEM
 Very structured and focused
 Multi-party industry alliances
 Working for the common good
The Simple Route to
Competitive Alliances
 Evolving partner product and service offerings may lead
to a new competitive ‘partnering’ relationship
 Adds potential stress and internal roadblocks
 Trust is tested and Legal must be ‘business driven’
 Communication, with follow up written documentation,
are your keys to success and cannot be overemphasized
 A detailed Rules of Engagement with Roles &
Responsibilities are mandatory
Today’s Consolidations
Make It More Complicated
 Partners who partner
 Partners who acquire
 Acquisitions of multi-company conglomerates
 Independently run divisions
 Complete acquisitions
 Partners who are schizophrenic
The New Alliances of Today:
Strange Bedfellows
 “Uniting with Rivals?”
 Welcome to the new Microsoft, IBM, SFDC, Oracle, etc…..
 Industry Alliances
 Communal market benefits/drivers
 Deliverable products/solutions
 What are your competitive alliances?
 How did you get there?
Industry Alliances
 Create “common good”
 Provide a level playing field
 Join to promote a standard or platform
 More than just two or three parties
 Common issues
 Funding
 Governance
 Management
 Measuring success
 Defining when to stop
 Internal resistance
Making It Work
 Add value for both parties
 Meet customer requirements
 Learn how to negotiate
 Know your
 Value
 Place
 Role
 Use of 3rd party to join/referee
 Document, document, document
 Maintain appropriate barriers
 But breaking them down as necessary
 Remember … people not companies
Rules of Engagement
 Rules of engagement
 How it starts
 How it ends
 Set KPIs
 Limit sharing without holding back
 Don’t go “native”
 Legal presence
 Anti-trust compliance
 Don’t be bullied
 There are more options than just a NDA to protect you
 Going to Market can be the hardest part
The Bottom Line
 All the same challenges and then some
 Executive commitment vs. marketing and sales
 From the board room and contracts to Execution
 Great alliance management on steroids
 Agree to:
 Cooperate
 Compete
 Terminate well and terminate cleanly!
Questions & Discussion

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Creating and Sustaining Productive Alliances Among Competitors

  • 1. Creating and Sustaining Productive Alliances among Competitors Andrew Masland (NEC) andy.masland@necam.com Judy Mirkin (Riverbed Technology) judy.mirkin@riverbed.com March 2015
  • 2. Opening the Discussion  Two audiences  Alliance managers  Consultants brokering/facilitating relationships  Do we have competitors in the room?  Do we have competitors who also partner?  Let’s make it interactive without over-sharing
  • 3. How It Starts  Taking stock  Customer requirements  Competitive acquisitions  Evolving markets and offerings  Filling the gap isn’t shameful  IP alliances/OEM  Very structured and focused  Multi-party industry alliances  Working for the common good
  • 4. The Simple Route to Competitive Alliances  Evolving partner product and service offerings may lead to a new competitive ‘partnering’ relationship  Adds potential stress and internal roadblocks  Trust is tested and Legal must be ‘business driven’  Communication, with follow up written documentation, are your keys to success and cannot be overemphasized  A detailed Rules of Engagement with Roles & Responsibilities are mandatory
  • 5. Today’s Consolidations Make It More Complicated  Partners who partner  Partners who acquire  Acquisitions of multi-company conglomerates  Independently run divisions  Complete acquisitions  Partners who are schizophrenic
  • 6. The New Alliances of Today: Strange Bedfellows  “Uniting with Rivals?”  Welcome to the new Microsoft, IBM, SFDC, Oracle, etc…..  Industry Alliances  Communal market benefits/drivers  Deliverable products/solutions  What are your competitive alliances?  How did you get there?
  • 7. Industry Alliances  Create “common good”  Provide a level playing field  Join to promote a standard or platform  More than just two or three parties  Common issues  Funding  Governance  Management  Measuring success  Defining when to stop  Internal resistance
  • 8. Making It Work  Add value for both parties  Meet customer requirements  Learn how to negotiate  Know your  Value  Place  Role  Use of 3rd party to join/referee  Document, document, document  Maintain appropriate barriers  But breaking them down as necessary  Remember … people not companies
  • 9. Rules of Engagement  Rules of engagement  How it starts  How it ends  Set KPIs  Limit sharing without holding back  Don’t go “native”  Legal presence  Anti-trust compliance  Don’t be bullied  There are more options than just a NDA to protect you  Going to Market can be the hardest part
  • 10. The Bottom Line  All the same challenges and then some  Executive commitment vs. marketing and sales  From the board room and contracts to Execution  Great alliance management on steroids  Agree to:  Cooperate  Compete  Terminate well and terminate cleanly!