This profile is for a restaurant management professional with over 17 years of experience in financial analysis, management, and staff training. They currently work as the Assistant General Manager at Eddie Merlot's, where they oversee financial management, budgeting, labor scheduling, and training programs. Previously they held manager and bar manager roles at other restaurants, developing skills in operations, inventory management, and team development. Their education includes incomplete business management coursework at two community colleges.

1. PROFILE
Restaurant Management Professional with 17+ years’ experience
in the food & beverage industry. Comprehensive experience in financial analysis and
management. Committed to the training and development of staff in
order to maintain an atmosphere of productivity and profitability.
EXPERIENCE
Eddie Merlot ’s | Burr Ridge 2011-Present
Assistant to the General Manager
Provide direct support to general manager of restaurant. Responsible
to oversee the financial management of restaurant operations,
ensure strategic budget management, facilitate efficient communications
and spearhead corporate and staff training programs.
Budget Management: Profit & loss (P & L) monitoring to ensure the
maximization of profit and minimization of losses/revenue; careful
COGs monitoring including consistent maintenance of liquor, beer,
and wine cost of goods (COGs) in accordance with budget; ensure
ongoing and accurate inventory reconciliation, trend analysis, and
record-keeping
• Competitive Cost Analysis Example
• Grew EBITDA Statistic resulting in quarterly bonus for 3 years
• Sales growth of 9-35% for the last 4 years
• Annual sales of 4.5 MIL
Labor Management: Responsible to interview, hire and schedule
30+ employees while maintaining labor in accordance with budget
• Managing daily shifts and the flow of business
• Effective and extensive training program to ensure staff retention
Communications: Focused on enhancing restaurant communications
in order to drive revenue and increases satisfaction scores in
all areas of operations. Specializes in the creation of new communications
systems through the use of technology & creative development
• Created and implemented bookkeeping system in order to
facilitate communication between management and all staff;
includes spreadsheet logging system for general communications,
spill logs, and Liquor-Beer-Wine (LBW ) pull sheets
• Implemented restaraunt-wide agenda for department specific
meetings based upon feedback in management focus groups
Corporate Training: Responsible to ensure management (MIT) staff efficiency through
training and development; provide orientation training, position specific
training and specialty-focused training as requested by GM
• Assumes role of main training site and training manager for all
12 nation-wide locations including orientation, FOH, Back Office/
other technical training, and position-specific training
• Pioneered an in-house wine training for staff including the creation
of all training curriculum/agendas, testing materials, facilitating
classes and tastings.

2. Gemstone Corporations| Burr Ridge 2008-2011
Topaz Café & Amber Café
Restaurant Manager / Bar Manager
Manager of restaurant operations and administration
under the direction of private owner.
Management Skill Development: scheduling, interviewing, and
training; management of bar operations including maintaining
and ordering inventory, invoice entry, and COGs management;
responsible for team development, communications, sales, P & L
management; coordination of staff meetings and communications;
bar menu creation and maintaining supplier relations under
direction of private owner
Additional/Previous:
Eagle Bar (Chicago); Luciano’s on Rush (Chicago); Applebees
(Deerfield) & Cosi Grill (Chicago)
EDUCATION
JOLIET JUNIOR COLLEGE | JOLIET
Business Management | Coursework Completed
MORAINE VA LLEY COMMUNITY COLLEGE | PALOS HILLS
Restaurant Management | Coursework Completed
KENWOOD ACADEMY | High School Diploma
EXPERTISE
COURT OF MASTER SOMMELIER
LEVEL 1
LIQUOR CONNOISSEUR
BEER CONNOISSEUR
ACCOMPLISHMENTS
2015 GM OF THE YEAR AWARD:
EDDIE MERLOT’S CORPORATE
2015 RESTAURANT OF THE YEAR:
EDDIE MERLOT’S CORPORATE
TECHNICAL
ALOHA POS
ALOHA BACK OFFICE
SQUIRREL POS
SQUIRREL BACK OFFICE
COMPEAT ADVANTAGE
COMPEAT WORKFORCE
OPEN TABLE
MENU LINK
WINE QUEST
FINANCIAL TRAINING