The document provides guidance to businesses on managing their operations during the COVID-19 pandemic. It discusses current issues facing businesses like no cash flow, no revenue, or shuttered shops. It then offers recommendations in 3 areas: safeguarding health, communicating with customers and suppliers, and planning for remote work. Further, it analyzes businesses by tier and provides objectives and considerations for each tier to prepare for future pandemics, focusing on areas like financials, customers, and developing a culture of record keeping. Lastly, it suggests taking business digital, using technology, finding partners, and brainstorming new ideas to create asset-free businesses.

1. COVID-19
How to manage your business
during this pandemic
Presented by:
Al-Tijaarat al-Raabehah

2. Our learnings
• We need to revisit Aqa Moula’s TUS directives and take this
opportunity to make sure we follow them:
• Cash business
• Budgeting
• Business accounting
• Recording keeping (saaf suthro vepaar)
• Planning
• Healthy competition
• Business ethics

3. The Business
Current Issues

4. No Cash
No Revenue
No meetings with clients
No Income
How to pay salaries?
No Payments
Shops are shut
No Stock
No Transportation
?

6. An Example
What is the govt of India doing?
• Filing GST annual returns for 2018-19, which is due on
March 31, has been extended till the last week of June.
• IT filing has been extended June 30 2020
• Waiver of minimum balance fees in Savings accounts
• Free of charge withdrawals from any ATM for three months
• Relaxed mandatory boarding meetings by 60 days (Pvt ltd)

7. Analyze
Identify the Business Tier
• Tier 0 - Home based, Bakhra
• Tier 1 – Shutter shops
• Tier 2 – Traders / Suppliers
• Tier 3 – Stockists / Distributors /
Agencies
• Tier 4 – Mid Size Manufacturing /
Processing
• Tier 5 – Industries
Pinpoint the Impact Areas
• Sales (customers)
• Stock (suppliers / dead stock /
etc)
• HR (workers / staff)
• Financials (receivables /
payables / budgeting / cash flow)
• Business continuity (business
turnaround / strategic planning)

8. How to continue doing
business while being in
lockdown mode
Reactive Activities

9. Safeguard
Yourself & your team

10. Prepare a list of
Receivables and
Payables

11. Send a letter to your customers
• List down how you will continue to work for them
• Meetings
• How you intend to keep your facilities clean (when open)
• Ask to clear all the pending dues
• Ask to clear the GST amount on upcoming invoices
• Assure them your availability
• Set expectations – remote working hours
• Show EMPATHY!

12. Send a letter to your suppliers
• List down how you will continue to help them
• Assure them you will clear all the pending dues
• Assure them your availability
• Set expectations – remote working hours
• Show EMPATHY!

13. How to work remotely – planning template
Credits: Huzefa Bhai Rasheed

14. Avoid scams!
All FINANCIAL
schemes

15. What should you do to be
ready to deal with such
pandemics in future
Proactive Approach

16. Tier 0 – Home based
(Who earn on a daily
basis)

17. Objective is to
SUSTAIN

18. Tier 1 – Small Shutter
Shops (Dependant on
regular customers/Orders)

19. • Sales budget plan - reverse engineering
• Customers - list your profitable / regular / big customers / communicate with
customers (T2 / T3)
• Stock - list your inventory. Cleansing. Analyze profitable, fast moving, capital
blocking,
• Financial - templates for keeping records (sales / inventory / expenses), learn
costing and profit calculation (webinar for T3 maybe ?)
• Competition - list competitors. Plan collaboration with big and small competitors
(MS concept of partnership with ideas and supply chain). Prepare for post
pandemic business boost

20. Objective is to
Develop the culture of
recording / Capturing data

21. Tier 2 –Trading
Businesses

22. Objective is to
Develop the culture of
recording / Capturing data

23. • Sales budget plan - reverse engineering
• Customers - list your profitable / regular / big customers / communicate with
customers (T2 / T3)
• Stock - list your inventory. Cleansing. Analyze profitable, fast moving, capital
blocking,
• Financial - templates for keeping records (sales / inventory / expenses), learn
costing and profit calculation
• Competition - list competitors. Plan collaboration with big and small competitors
(concept of partnership with ideas and supply chain). Prepare for post pandemic
business boost

24. Tier 3 –Stockists,
Agencies and
Distributors

25. Objective is to
Develop the culture of
recording / Capturing data

26. •Same as Tier 2, other points being
•Strategic planning - new revenue streams,
new businesses, moving online (develop
your website)

27. Tier 4 – Midsize
Manufacturing /
Processing facilities

28. Objective is to create
Business Continuity
and Growth Plan

29. •Financial
•Customers
•Suppliers
•HR / Staff
•Strategic
•Learn the tools for doing business remotely

30. Tools Use cases
Google Hangouts, Skype, Zoom (Free tools)
To conduct a video conferencing meeting with your
customers, partners and employees
Slack (Free)
Team collaboration (Works like WhatsApp but should be
used for work ONLY)
Trello (Free) Daily Task management
CRM and ERP’s
It covers your entire business operations, lot of modules
which caters to specific functions of your business
Vyapar or Khatabook (Free tools) Basic accounting
Google Suite (Free)
Instead of buying expensive word processing software, rely
on free office suite from Google (Docs, Sheets and Drive)
Zoho People Track attendance, timesheets and basic HR management

31. Tier 5 – Large
industries

32. Objective is to create
Business Continuity
and Growth Plan

33. Consider taking your
business
Digital, Now!

34. Other important
things to do

35. Anticipate Inventory and
Supply chain
Don’t fall prey to CHINA

36. Reduce unnecessary
expenses and save
CASH!

37. Prepare a
household budget

39. If you are a manufacturer, provide
a preferential pricing to your fellow
mumin, where applicable

40. Use technology to
communicate and collaborate
with your customers, suppliers,
contractors and partners

41. Al-Tijaarat al-Raabehah have
a talented resource pool. Use
them to learn more about
Business Growth

42. Brainstorm Ideas on
How to create Asset
free Business

43. Find potential
Partners

44. Questions ?