Robert Williams is applying for a Medical Assistant position and has enclosed his resume. He has an extensive background as a Psychiatric Technician assisting adults with mental illness in their recovery. He worked closely with treatment teams, used therapeutic communication and active listening skills, and provided one-on-one support while observing and documenting patient progress. Robert recently completed a diploma program for Medical Assistants at Medtech College in April 2016. He believes his qualifications would effectively support healthcare goals and wants to discuss how his experience can help in the position.