This document provides a summary of Costantino Carrara's qualifications and experience. It includes his contact information, a summary of his 27 years of experience in information technology roles, and details of recent positions he has held as a Client Services Account Manager, Client Delivery Manager, and Incident Management professional. It also lists his education and skills in areas such as project management, quality assurance, and various hardware and software.
Melody Benabou has over 17 years of experience in business development and sales within the technology industry. She is currently a Sales Lead at Smart Utility Systems, where she manages sales activities like cold calls, demos, and developing strategic sales plans. Previously she held channel manager and sales executive roles at other companies like MetaSource and Optical Laser, where she helped grow business by recruiting new partners and maintaining key relationships. She has a proven track record of expanding existing business and developing new partnerships to increase revenue.
Priyanka Telang is a Project Manager with over 9 years of experience in the IT industry, primarily in banking. She has over 3.5 years of experience in Project Management and is a certified PMP. She has expertise in managing teams, stakeholders, and customers throughout the SDLC. Her experience includes roles such as Build Manager, Systems Analyst, and Technical Lead on banking projects in the UK. She is proficient in project management methodologies, business concepts, analytical skills, communication, and customer management. Her technical skills include tools like Microsoft Office, Project Clarity, Quality Centre, and SharePoint. She holds a Bachelor's degree in Electronics Engineering.
Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi D S
Deepthi DS has over 5 years of experience as a Business Analyst and Test Lead. She has worked on projects in retail banking, corporate banking, and telecommunications. As a Business Analyst, she gathered requirements, created documentation, and demonstrated products to stakeholders. As a Test Lead, she developed test plans and cases, executed testing, and ensured quality standards were met. She is proficient in tools like HP QC, Jira, and SOAP UI and has experience in agile methodologies.
This resume summarizes an experienced telecommunications professional with over 10 years of experience in solution architecture, project management, network planning, and technical support. The candidate has worked with various telecom companies in roles such as solution consultant, project manager, and manager of product development and business solutions. Areas of expertise include data networking, voice, mobility, media, and security solutions for enterprise and carrier clients. Recent achievements include multi-million dollar deals for video conferencing and managed network services.
Rajesh Paliwal has over 18 years of experience in IT consulting and delivery, including 10 years of experience in Oracle/ERP/SAP presales for large deals. He has extensive experience leading large-scale delivery projects, with knowledge of the insurance, banking, finance, and healthcare industries. He is skilled in developing proposals, translating client requirements into solutions, and managing all stages of projects from initiation to completion.
SCG's mission is to be a leading provider of online sales technology for financial institutions. They have developed proprietary platforms offering powerful digital sales capabilities including websites, portals, online quoting, and lead management. Their clients include leading regional brands with some of the most successful websites enabling online competition and a digital advantage. SCG provides end-to-end digitalization solutions including quotation, Know Your Customer processes, digital contracts, agent portals, and digital payments to improve sales efficiency and performance.
Prasad Jadhav has over 15 years of experience in telecommunications project management and technical roles. He has managed numerous telephony and call center implementation projects, including Avaya system upgrades and migrations involving PBX servers, IP phones, call management systems, and quality monitoring tools. He is proficient in technologies from Avaya, Cisco, and other vendors and holds several industry certifications.
The document is a resume for Adam R. Worzella that summarizes his experience as a business analyst and project manager with skills in operational efficiency, customer satisfaction, and process improvements. It outlines his educational background, technical proficiencies, accomplishments at US Bank including being named Employee of the Year, and highlights his communication, analytical, and problem-solving abilities.
Melody Benabou has over 17 years of experience in business development and sales within the technology industry. She is currently a Sales Lead at Smart Utility Systems, where she manages sales activities like cold calls, demos, and developing strategic sales plans. Previously she held channel manager and sales executive roles at other companies like MetaSource and Optical Laser, where she helped grow business by recruiting new partners and maintaining key relationships. She has a proven track record of expanding existing business and developing new partnerships to increase revenue.
Priyanka Telang is a Project Manager with over 9 years of experience in the IT industry, primarily in banking. She has over 3.5 years of experience in Project Management and is a certified PMP. She has expertise in managing teams, stakeholders, and customers throughout the SDLC. Her experience includes roles such as Build Manager, Systems Analyst, and Technical Lead on banking projects in the UK. She is proficient in project management methodologies, business concepts, analytical skills, communication, and customer management. Her technical skills include tools like Microsoft Office, Project Clarity, Quality Centre, and SharePoint. She holds a Bachelor's degree in Electronics Engineering.
Deepthi DS_Business Analyst & Test Lead_ResumeDeepthi D S
Deepthi DS has over 5 years of experience as a Business Analyst and Test Lead. She has worked on projects in retail banking, corporate banking, and telecommunications. As a Business Analyst, she gathered requirements, created documentation, and demonstrated products to stakeholders. As a Test Lead, she developed test plans and cases, executed testing, and ensured quality standards were met. She is proficient in tools like HP QC, Jira, and SOAP UI and has experience in agile methodologies.
This resume summarizes an experienced telecommunications professional with over 10 years of experience in solution architecture, project management, network planning, and technical support. The candidate has worked with various telecom companies in roles such as solution consultant, project manager, and manager of product development and business solutions. Areas of expertise include data networking, voice, mobility, media, and security solutions for enterprise and carrier clients. Recent achievements include multi-million dollar deals for video conferencing and managed network services.
Rajesh Paliwal has over 18 years of experience in IT consulting and delivery, including 10 years of experience in Oracle/ERP/SAP presales for large deals. He has extensive experience leading large-scale delivery projects, with knowledge of the insurance, banking, finance, and healthcare industries. He is skilled in developing proposals, translating client requirements into solutions, and managing all stages of projects from initiation to completion.
SCG's mission is to be a leading provider of online sales technology for financial institutions. They have developed proprietary platforms offering powerful digital sales capabilities including websites, portals, online quoting, and lead management. Their clients include leading regional brands with some of the most successful websites enabling online competition and a digital advantage. SCG provides end-to-end digitalization solutions including quotation, Know Your Customer processes, digital contracts, agent portals, and digital payments to improve sales efficiency and performance.
Prasad Jadhav has over 15 years of experience in telecommunications project management and technical roles. He has managed numerous telephony and call center implementation projects, including Avaya system upgrades and migrations involving PBX servers, IP phones, call management systems, and quality monitoring tools. He is proficient in technologies from Avaya, Cisco, and other vendors and holds several industry certifications.
The document is a resume for Adam R. Worzella that summarizes his experience as a business analyst and project manager with skills in operational efficiency, customer satisfaction, and process improvements. It outlines his educational background, technical proficiencies, accomplishments at US Bank including being named Employee of the Year, and highlights his communication, analytical, and problem-solving abilities.
Ken Causey is a highly experienced IT program and project manager with over 20 years of experience. He has expertise in project requirements definition, business process mapping, business case development, team management, SDLC, reporting and managing multiple concurrent projects up to $24M. He is proficient in Agile methodologies and has led projects in telecommunications and financial services industries.
Managed, supported, and participated in technical support function; providing technical support to clients regarding the resolution of product hardware, software and operating system; managed resources allocations for computer operations; and provided life-cycle management solutions.
Developed, organized, and implemented IS/IT operational areas; assessed new technology opportunities, developed information management processes to monitor demand and capacity requests; and planned for services life cycle.
Provided full-scale technical support applications to enhance technical operation, and service; fostered, developed, deployed and executed cross-platform, cross-vendor, in-house,developed applications and shrink-wrapped applications; file conversion; security; template building applications; virus prevention; virus detection/eradication; and documentation/reporting; ensuring the integrity and security of corporate data in the transfer of these files to new applications,
Daksha Desai is a business/systems analyst and programmer with over 30 years of experience in various industries including insurance, financial services, telecommunications, and military applications. She has expertise in multiple programming languages and tools. Desai has held roles at several Fortune 500 companies where she ensured projects met specifications and regulatory requirements. She is skilled in tasks like requirements analysis, quality control, project management, and training.
James Mackenzie is a highly motivated Director of Information Technology based in Lititz, PA. He has over 15 years of experience managing e-commerce technology projects and teams. His core competencies include project management, team leadership, and developing e-commerce solutions. Most recently, he managed a dedicated team providing 10,000 hours of technology services to Sports Authority.
Robert Brown has over 10 years of experience in IT program and project management. He has a track record of successfully delivering solutions and managing multiple projects simultaneously. Brown's experience includes managing network and telecom infrastructure projects at T-Mobile and consolidating contact centers and vendors worldwide. He has extensive experience in data center technology, infrastructure migrations, and virtualization projects.
Andrew Battisti Senior Project Manager Resume May 2015Andrew Battisti
The document is a resume for Andrew J. Battisti that highlights his experience as a senior project manager specializing in information technology. Over his 15+ year career, he has led many complex projects involving CRM data warehouse implementations, infrastructure migrations, and marketing solution developments. He is skilled in project planning, resource management, risk mitigation, and delivering projects on time and on budget.
Veronika Oliver is a process and technical consultant with over 16 years of experience in IT, including experience implementing and supporting ITSM/ITIL/Service Desk solutions like ServiceNow. She currently works as a Service Management Consultant for Fruition Partners, where her responsibilities include facilitating workshops to define requirements, documenting processes, and managing projects from start to completion. She has comprehensive experience in roles such as Technical Project Manager, CRM Support Consultant, and Marketing and Accreditations Manager for various IT consulting companies. She holds several accreditations including ServiceNow Administrator and PRINCE2 Practitioner.
Gurpreet Singh Mann is seeking a role in project management, implementation, or as a business/system analyst. He has over 6 years of experience in these areas, working on telecom projects involving billing systems, revenue assurance, fraud management, and more. He has expertise in requirements gathering, documentation, integration, troubleshooting, and acting as a liaison between clients and teams. Currently he is a product specialist for Subex working on their fraud management tool for Reliance Jio, leading analysis efforts and managing a team.
Gurpreet Singh Mann is seeking a role in project management, implementation, or as a business/system analyst. He has over 6 years of experience in these areas, working on telecom projects involving billing systems, revenue assurance, fraud management, and more. He has expertise in requirements gathering, documentation, integration, troubleshooting, and acting as a liaison between clients and teams. Currently he is a product specialist for Subex working on their fraud management tool for Reliance Jio, leading analysis efforts and managing a team.
This document contains a summary of Kaustabh Bera's career experience and qualifications. It outlines his 17+ years of experience in technology leadership roles across various companies like Capgemini, Morgan Stanley, Royal Bank of Scotland, and Tata Consultancy Services. It highlights his expertise in areas like data warehousing, business intelligence, big data, analytics, program management, and delivery management. It also lists some of his key accomplishments and technical skills.
Vineet Malu is an experienced IT Project Manager and Scrum Master with over 12 years of experience successfully leading diverse technology projects across several industries. He has expertise in agile, waterfall and KANBAN methodologies and is skilled in software development, requirements analysis, testing, and project management. The document provides details on Vineet Malu's work history, qualifications, areas of expertise, and achievements in project management roles.
Michael Schelske has over 10 years of experience in Cisco VoIP call centers, including maintaining networks and resolving issues for a high-volume IT helpdesk. He led the successful transition of 12 Social Security Administration call centers to a new Cisco VoIP system. Schelske has experience providing tier 1 technical support, project management, knowledge base development, and customer relations for call centers. He has security clearances from the US Postal Service and Social Security Administration.
This job posting is for a senior Communication Technician 2 position in the Mississauga district. The successful candidate will lead a team of technicians, ensuring high customer satisfaction, low cycle times, and cost-effective work. Key responsibilities include assigning work, tracking tickets, providing technical support to technicians, and handling escalations. The senior role requires strong leadership, communication skills, and expertise in network change management processes. Qualified applicants must demonstrate leadership abilities to resolve conflicts and understand how change management practices impact network activities.
This document contains a resume for Kumar Swaminathan, who has over 22 years of experience as an IT project manager. He has expertise in areas such as application development, quality assurance, service portfolio management, and agile project management. Recent projects include managing Medicare product implementations and application refactoring engagements using agile methodologies.
This document provides a summary of Rup Shankar Sen's professional experience and qualifications. It outlines his 14 years of experience in strategic support roles, including positions as an operations manager, senior technical support, senior insurance analyst, and senior financial analyst. It also lists his education qualifications and skills in areas like management, communication, finance, and insurance. Contact details and references are provided at the end.
Lisa Christensen is a highly technical Telecommunications Sales Executive with over 15 years of experience in data and telecommunications sales. She has a track record of driving revenue growth and profitability through consultative solution-based selling. She is adept at developing strategies to gain additional growth and has experience selling complex solutions including VOIP, MPLS, and wireless/mobile integration projects.
This job posting is for a Quality Assurance Tester position with a dental software company located in BC, Canada. Responsibilities include designing and debugging SQL queries, procedures and functions. The role involves interpreting issues reported by clients, documenting resolutions, and providing second or third
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MPM Consulting manages design, construction and facility management services for many of the nation’s largest companies — incorporating local resources and knowledge on a national scale. Our all-inclusive approach provides clients with a single point of contact throughout each delivery to ensure optimal communication and reporting is maintained, regardless of size or complexity.
This document provides a summary of a candidate's experience in program management, project management, and IT support. The candidate has over 13 years of experience leading large programs and projects for technology companies. They have a record of successfully delivering projects on time and within budget. The candidate is seeking a new position where they can provide leadership on programs, projects, and key initiatives. Their skills include program management, project management, people management, customer support, and IT infrastructure administration.
This document summarizes demographic data for a potential future residence project site located at the corner of 30th and 14th Streets in Rock Island, Illinois. There are over 25,000 students within 10 miles attending 9 higher education institutions. The site is also near public transportation serving both students and the large senior population in Rock Island. The project aims to provide housing for students, independent seniors, and young professionals, supported by market analyses showing demand for each group.
Ken Causey is a highly experienced IT program and project manager with over 20 years of experience. He has expertise in project requirements definition, business process mapping, business case development, team management, SDLC, reporting and managing multiple concurrent projects up to $24M. He is proficient in Agile methodologies and has led projects in telecommunications and financial services industries.
Managed, supported, and participated in technical support function; providing technical support to clients regarding the resolution of product hardware, software and operating system; managed resources allocations for computer operations; and provided life-cycle management solutions.
Developed, organized, and implemented IS/IT operational areas; assessed new technology opportunities, developed information management processes to monitor demand and capacity requests; and planned for services life cycle.
Provided full-scale technical support applications to enhance technical operation, and service; fostered, developed, deployed and executed cross-platform, cross-vendor, in-house,developed applications and shrink-wrapped applications; file conversion; security; template building applications; virus prevention; virus detection/eradication; and documentation/reporting; ensuring the integrity and security of corporate data in the transfer of these files to new applications,
Daksha Desai is a business/systems analyst and programmer with over 30 years of experience in various industries including insurance, financial services, telecommunications, and military applications. She has expertise in multiple programming languages and tools. Desai has held roles at several Fortune 500 companies where she ensured projects met specifications and regulatory requirements. She is skilled in tasks like requirements analysis, quality control, project management, and training.
James Mackenzie is a highly motivated Director of Information Technology based in Lititz, PA. He has over 15 years of experience managing e-commerce technology projects and teams. His core competencies include project management, team leadership, and developing e-commerce solutions. Most recently, he managed a dedicated team providing 10,000 hours of technology services to Sports Authority.
Robert Brown has over 10 years of experience in IT program and project management. He has a track record of successfully delivering solutions and managing multiple projects simultaneously. Brown's experience includes managing network and telecom infrastructure projects at T-Mobile and consolidating contact centers and vendors worldwide. He has extensive experience in data center technology, infrastructure migrations, and virtualization projects.
Andrew Battisti Senior Project Manager Resume May 2015Andrew Battisti
The document is a resume for Andrew J. Battisti that highlights his experience as a senior project manager specializing in information technology. Over his 15+ year career, he has led many complex projects involving CRM data warehouse implementations, infrastructure migrations, and marketing solution developments. He is skilled in project planning, resource management, risk mitigation, and delivering projects on time and on budget.
Veronika Oliver is a process and technical consultant with over 16 years of experience in IT, including experience implementing and supporting ITSM/ITIL/Service Desk solutions like ServiceNow. She currently works as a Service Management Consultant for Fruition Partners, where her responsibilities include facilitating workshops to define requirements, documenting processes, and managing projects from start to completion. She has comprehensive experience in roles such as Technical Project Manager, CRM Support Consultant, and Marketing and Accreditations Manager for various IT consulting companies. She holds several accreditations including ServiceNow Administrator and PRINCE2 Practitioner.
Gurpreet Singh Mann is seeking a role in project management, implementation, or as a business/system analyst. He has over 6 years of experience in these areas, working on telecom projects involving billing systems, revenue assurance, fraud management, and more. He has expertise in requirements gathering, documentation, integration, troubleshooting, and acting as a liaison between clients and teams. Currently he is a product specialist for Subex working on their fraud management tool for Reliance Jio, leading analysis efforts and managing a team.
Gurpreet Singh Mann is seeking a role in project management, implementation, or as a business/system analyst. He has over 6 years of experience in these areas, working on telecom projects involving billing systems, revenue assurance, fraud management, and more. He has expertise in requirements gathering, documentation, integration, troubleshooting, and acting as a liaison between clients and teams. Currently he is a product specialist for Subex working on their fraud management tool for Reliance Jio, leading analysis efforts and managing a team.
This document contains a summary of Kaustabh Bera's career experience and qualifications. It outlines his 17+ years of experience in technology leadership roles across various companies like Capgemini, Morgan Stanley, Royal Bank of Scotland, and Tata Consultancy Services. It highlights his expertise in areas like data warehousing, business intelligence, big data, analytics, program management, and delivery management. It also lists some of his key accomplishments and technical skills.
Vineet Malu is an experienced IT Project Manager and Scrum Master with over 12 years of experience successfully leading diverse technology projects across several industries. He has expertise in agile, waterfall and KANBAN methodologies and is skilled in software development, requirements analysis, testing, and project management. The document provides details on Vineet Malu's work history, qualifications, areas of expertise, and achievements in project management roles.
Michael Schelske has over 10 years of experience in Cisco VoIP call centers, including maintaining networks and resolving issues for a high-volume IT helpdesk. He led the successful transition of 12 Social Security Administration call centers to a new Cisco VoIP system. Schelske has experience providing tier 1 technical support, project management, knowledge base development, and customer relations for call centers. He has security clearances from the US Postal Service and Social Security Administration.
This job posting is for a senior Communication Technician 2 position in the Mississauga district. The successful candidate will lead a team of technicians, ensuring high customer satisfaction, low cycle times, and cost-effective work. Key responsibilities include assigning work, tracking tickets, providing technical support to technicians, and handling escalations. The senior role requires strong leadership, communication skills, and expertise in network change management processes. Qualified applicants must demonstrate leadership abilities to resolve conflicts and understand how change management practices impact network activities.
This document contains a resume for Kumar Swaminathan, who has over 22 years of experience as an IT project manager. He has expertise in areas such as application development, quality assurance, service portfolio management, and agile project management. Recent projects include managing Medicare product implementations and application refactoring engagements using agile methodologies.
This document provides a summary of Rup Shankar Sen's professional experience and qualifications. It outlines his 14 years of experience in strategic support roles, including positions as an operations manager, senior technical support, senior insurance analyst, and senior financial analyst. It also lists his education qualifications and skills in areas like management, communication, finance, and insurance. Contact details and references are provided at the end.
Lisa Christensen is a highly technical Telecommunications Sales Executive with over 15 years of experience in data and telecommunications sales. She has a track record of driving revenue growth and profitability through consultative solution-based selling. She is adept at developing strategies to gain additional growth and has experience selling complex solutions including VOIP, MPLS, and wireless/mobile integration projects.
This job posting is for a Quality Assurance Tester position with a dental software company located in BC, Canada. Responsibilities include designing and debugging SQL queries, procedures and functions. The role involves interpreting issues reported by clients, documenting resolutions, and providing second or third
Business Analyst, Life, Management Consultant, Job search, Project Manager, Pharma Jobs, good communication skills, new jobs, Job Title, Information Technology, Management Consultancy, Job Listings, resume preparation, resume sample,Business analyst resume, business analyst insurance resume, ba resume, ba resume sample, sample resume for ba,
MPM Consulting manages design, construction and facility management services for many of the nation’s largest companies — incorporating local resources and knowledge on a national scale. Our all-inclusive approach provides clients with a single point of contact throughout each delivery to ensure optimal communication and reporting is maintained, regardless of size or complexity.
This document provides a summary of a candidate's experience in program management, project management, and IT support. The candidate has over 13 years of experience leading large programs and projects for technology companies. They have a record of successfully delivering projects on time and within budget. The candidate is seeking a new position where they can provide leadership on programs, projects, and key initiatives. Their skills include program management, project management, people management, customer support, and IT infrastructure administration.
This document summarizes demographic data for a potential future residence project site located at the corner of 30th and 14th Streets in Rock Island, Illinois. There are over 25,000 students within 10 miles attending 9 higher education institutions. The site is also near public transportation serving both students and the large senior population in Rock Island. The project aims to provide housing for students, independent seniors, and young professionals, supported by market analyses showing demand for each group.
La vida debería funcionar al revés, empezando con la muerte para superar ese trauma. Luego te despertarías en un asilo de ancianos mejorando día a día hasta ser joven y disfrutar del retiro laboral, momento en que irías de fiesta sin problemas graves. Finalmente prepararías para estudiar, ir a la escuela jugando con amigos sin obligaciones hasta convertirte en un bebé flotando tranquilamente 9 meses más.
El documento habla sobre el estrés en las sociedades industrializadas modernas y sus efectos en la salud y el trabajo. Explica que el estrés puede causar varios trastornos físicos y mentales. También detalla cómo el estrés afecta negativamente el rendimiento laboral al causar problemas como falta de cooperación, rotación de personal y ausentismo. Finalmente, recomienda varias estrategias para manejar el estrés como ejercicio, alimentación balanceada y terapia psicológica.
This document discusses frequency distributions and how they can be used to summarize and analyze large data sets. It defines key terms related to frequency distributions such as class limits, boundaries, midpoints, and width. It also describes how to construct a basic frequency distribution and discusses relative and cumulative frequency distributions. The document emphasizes that frequency distributions provide an overview of data and a basis for important graphs while removing the need to work with raw data.
Haiku Deck is a presentation platform that allows users to create Haiku-style slideshows. The document encourages the reader to get started creating their own Haiku Deck presentation on SlideShare by providing a link to do so. It aims to inspire the reader to try out Haiku Deck's unique presentation style.
La majoria d’ecosistemes marins estan en perill a conseqüència dels efectes directes i indirectes de les activitats humanes. L’estudi, la conservació i la divulgació d’indrets ben preservats és l’objectiu del projecte Pristine Seas, de National Geographic, una finestra a les meravelles que encara acull l’oceà en la seva immensitat.
The document is a job order form for an employer to provide details on multiple open positions to an international career company. It requests information such as job description, requirements, compensation and benefits for each role. The employer would fill in the form and obtain approval from their HR manager to engage the career company to evaluate and select candidates matching the specified criteria.
The job requires covering markets in Canada, US and internationally for utilities, telecom and industrial applications. The role involves direct sales, expanding customer base and distribution networks. The position is located in Vancouver with base salary plus commissions on sales. Benefits include vehicle allowance, fuel reimbursement, medical coverage and cell phone reimbursement. The company has over 25 years experience in power backup engineering and integration with presence in Canada, US and Middle East.
Eric McCaw is an IT leader with over 20 years of experience in IT operations, infrastructure, strategy, and solutions. He has a track record of optimizing corporate IT systems and architecting impactful infrastructures. McCaw most recently worked as a Senior Project Leader at AT&T Global Business Solutions, where he led a global team and increased service offerings. Prior to that, he spent 14 years at Computer Sciences Corporation in various management roles, improving processes and boosting productivity and sales. McCaw has a bachelor's degree in computer science and holds several professional certifications.
This document provides a summary of Craig Randall's professional experience and qualifications. It outlines his current role as an iSeries Engineer at IFDS where he is responsible for ensuring high availability of systems for clients. It also details over 10 years of experience in financial services roles at IFDS including business support analyst, cash management, and cash receipting team leader. Key skills include client focus, ability to learn new skills, excellent communication, and teamwork.
This document is a resume for Kelli Thompson that highlights her experience over 15 years working in implementation, project management, training and administrative roles. She has extensive experience implementing healthcare software and benefits portals, managing projects, training clients, and providing technical support. She is proficient in various software programs, operating systems and technical skills.
The document provides a summary of Mohammed Ali's professional experience and qualifications. In over 11 years, he has worked in roles such as Sales and Marketing Manager, Business Development Manager, Key Account Manager, and Customer Service Representative for various companies in Dubai, UAE. He has experience in account management, business development, customer service, IT, and technical support. His skills include communication, critical thinking, time management, and negotiation. He holds a Bachelor's degree in Arts and various technical certifications.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, reporting to the CEO with a budget in the high millions and managing a staff of 140 employees. The ideal candidate has 3+ years of experience as a COO, 10 years in IT, and a proven track record of exceptional leadership, strategic planning, financial oversight, and people management skills.
This role involves leading a statistics team and mentoring members to design reports on company performance, communicating insights to management, optimizing data structures, integrating external data feeds, and analyzing user behavior to propose website improvements. The ideal candidate has experience with databases, statistical analysis, and application development in an Agile environment.
This Account Executive role is responsible for prospecting, identifying, and closing new deals for a company's platform-as-a-service product by managing relationships and educating potential customers in large enterprises to meet or exceed monthly sales targets. The ideal candidate has 5+ years of B2B sales experience in cloud, PaaS, or open-source products and a track record of closing large deals with long sales cycles.
This job posting summarizes requirements for a Chief Operating Officer position at a leading digital media company. The COO will oversee 140 employees and a high million dollar budget, implementing strategic goals and monitoring organizational performance. Key responsibilities include financial oversight, leadership, planning, and assessing business objectives. Qualified candidates will have 3+ years of COO experience in a successful software company, 10 years in IT industry, and exceptional leadership and communication skills.
This role oversees operations including IT, strategic planning, and policies for a growing digital media company with 19,000 retail locations worldwide, directing a staff of 140 employees and a high million operating budget. The Chief Operating Officer will implement goals and objectives, provide leadership, and oversee financial and performance reporting to support the company's strategic business goals and future growth. Experience as a COO or equivalent for a successful software company is required along with 10 years in IT and a proven track record of exceptional leadership, planning, problem solving, and communication skills.
Rakesh Pandit Rathod is seeking a career-driven position in IT operations. He has over 4 years of experience in data center operations at Tata Communications, where he received several excellence awards. His skills include ITIL, ITSM, project management, and he is ITIL and security awareness certified. He is proficient in tools like BMC Remedy, GMS portal, and CMDB and has experience managing projects, vendors, and customer relationships.
Joseph Xavier Alexander Mob has over 25 years of experience managing large projects for global clients in areas such as advanced analytics, business intelligence, data warehousing, and master data management. As a senior delivery manager, he led a team of 120 members across locations to deliver $8M in annual revenue for telecom and banking clients. He has a bachelor's degree in computer science and has worked for various companies such as Virtusa, Aurum Info Solutions, CSC, ITC Infotech, and Covansys managing projects involving technologies like Oracle, DB2, DataStage, and Informatica for industries including telecom, banking, retail, and manufacturing.
Technical Project Manager; recent implementation MS Dynamics, SharePoint 2013, MS365, SAP, many ERP implementations, major contributor to PMO start-up in Fortune 100 company, integration specialist
This document contains a summary of Kamal Nabh Pratap Singh's professional experience and qualifications. It includes his contact information, career objective of seeking leadership roles, and over 8 years of experience in IT operations, systems administration, and infrastructure support. His technical skills include networking, servers, operating systems, databases, and programming languages. He has worked as a Service Delivery Manager and Project Manager at IBM India Pvt. Ltd., managing projects, client accounts, and mainframe user access.
1. Ankita Dutta has over 5 years of experience working with Microsoft Dynamics NAV as a functional consultant and support engineer. She has extensive experience implementing, customizing, and supporting NAV across various versions and localizations.
2. Currently, she works at Wipro Ltd providing support to customers in the APAC region on Dynamics NAV. Her responsibilities include resolving customer issues, identifying functional problems, and ensuring optimal customer satisfaction.
3. Prior to Wipro, she worked as a business analyst at Precision Techconet where she led implementations of NAV for various manufacturing and trading clients in India, including configuration, data migration, training and post-implementation support.
Rahul Jain is a finance management professional with over 10 years of experience in strategic planning, operations management, and business growth. He has expertise in accounting, cost reduction, and maximizing profits. Currently he is the Chief Marketing Manager for an IT software company focusing on marketing, sales, client relations, and data analysis. Previously he held roles as a Business Manager for a commercial bank and Senior Banker for a large UK bank where he specialized in equipment financing.
This document provides a summary of Virginia Chan's background and experience. She has over 15 years of experience in business analysis, project management, and computer technology. Her skills include SQL Server, UNIX, Sybase, NT, web design, database design, and object-oriented programming. She has a proven track record of managing teams and projects, and has experience working in both team environments and independently.
David Salazar is a senior project manager and product owner with over 20 years of experience leading complex global projects at Citibank. He has extensive experience managing both Agile and Waterfall projects involving teams of 20-40 participants across multiple countries. Salazar is currently seeking a new leadership role where he can utilize his technical skills and experience driving organizational change through large-scale projects.
This document contains the resume of Shadrack Kioko, who has over 5 years of experience as a senior IT project manager. He has managed multimillion dollar projects for clients in Kenya, Egypt, UAE, and other countries. Kioko has expertise in project management methodologies, software development, database design, systems engineering, and enterprise implementations. He led many successful projects involving custom software, database systems, system integrations and migrations for companies in banking, telecommunications and government.
1. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
Introduction
Experienced multilingual information technology professional with a comprehensive background in software
installation/implementation, quality assurance and leading edge technologies in both mainframe and PC domains.
Expertise includes experience in world-class banks and finical institutions and call centers.
Summary of Qualifications
- Client Services Account Manager
- Client Delivery Manager
- Incident / Situation Management
- Project Manager for System Upgrades.
- Availability manager for service delivery
- Senior systems operator with 27 years of progressive technical and operations experience.
- Results oriented with a consistent record of exceeding standards and expectations.
- Outstanding communications skills with a combination of interpersonal and analytical abilities.
- Skilled at leading and working within a team to produce events that promote the organization’s image, mission
and objective.
- Ability to represent a company with professionalism and confidence.
- Excellent Team Leader who motivates staff by instilling confidence and dedication.
- Proficient in English and French languages oral and written.
Education
- Computer Operator Certificate
- IBM internal/external Education.
- Technical Conferences and Seminars
Professional Experience Summary
Project planning / Management Knowledge Management Quality Assurance
Multi-Project Development Call Center Management Disaster Recovery
Systems Implementation Global Operations Application Support
Resource Management System Conversions Incident Management
Mainframe: CICS, MVS, TS0, CA-SCHEDULER, CONTROL M/R/D, ACF2/CICS, DATACOM, IDMS, MANTIS, IMS, DB2,
SUPRA, SMPE, REXX, CLISTS and various other CICS and MVS program products
Operating Systems: DOS, Windows 95 / 98 / NT / 2000 / XP and UNIX
Programming Languages: HTML and PHP
Database Environments: MySQL
PC Hardware/Software: Install PC components and peripherals (Pentium/AMD), Configuration & Optimization,
Software installs BIOS Upgrades, etc.
Data and Telecommunications: Hub’s, Router’s, switches and LAN configuration
Applications: Microsoft office suite (Excel, Word, PowerPoint and Office), Microsoft PhotoDraw, FrontPage,
Outlook, Paint shop Pro, Photoshop, Swish/Flash, PC Anywhere, VNC, Remote Desktop, Ghost and various
optimization and firewall software
Confidential Page 1 12/9/2016
2. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
Employment History Summary
2015- Client Services Account Manager Datavalet Technologies
2013 - 2015 CEM CGI
2009 - 2013 Incident Management CGI
2007 - 2009 AVM / Service Delivery Manager IBM Canada
1999 - 2007 Operations Technician IBM Canada
1996 - 1999 Operations Technician ISM Canada
1982 – 1996 Operations Technician Bell Canada - Montreal Quebec
Recent Employment History Detail
Datavalet Technologies
2015 –
Position: Client Services Account Manager
- Understand business needs & objectives as they relate to client projects – includes coordination of multiple
stakeholders from different functional areas (technology, quality control, logistics, support).
- Consolidate and apply service level objectives to client dashboards, based on multiple data sources.
- Single Point of Contact for all client issues, challenges, and changes.
- Build solid relationships with key client resources. Maintain and grow those relationships through the delivery
of a professional, timely and detail-oriented service.
- Deliver Datavalet’s core values through regular written and verbal interactions with the client.
- Perform regular analysis of anecdotal and reported metrics to identify potential improvements to service.
- Facilitate communication during high pressure situations, such as service impacting outages.
- Leading internal resources from other teams to gather and corroborate all the different technological and
service deliverables that will be required to provide an elegant and cost-effective solution.
- Transforming the gathered deliverables into a coherent solution proposal that accurately conveys the solution
to the potential client. Includes costing of technology, services, and efforts needed to bring the solution to
market. This may include answering applicable sections of Requests for Proposals.
- Performing demonstrations and presentations to potential clients to establish how Datavalet can provide a
solution to meet their requirements and demonstrate our applicable features.
- Establishing trusted rapport with potential clients in order to better gather understanding of their technology
and service requirements. Maintaining that trusted rapport by providing timely, efficient and knowledgeable
responses.
- Maintaining a good working knowledge of certified 3rd party technology vendors and how to best make use of
them as they relate to their interoperability with Datavalet, as well as feature sets and cost benefits they add
to our solutions.
- Assisting in the creation and maintenance of external-facing sales documentation including service
descriptions, product briefs, and case studies.
- Leading the overall creation and maintenance of the solution design processes, tools, and tracking
mechanisms. This includes building and maintaining a compatibility and certification matrix of all our 3rd party
technology vendors and their features.
- Identifying potential client and/or market opportunities and communicates them to Product Management with
context on how these product requirements will provide value to the company.
- Act as liaison with subcontractors and customers for scheduling of installations / surveys.
- Manage and maintain accurate and up-to-date logs to track responses and progress of the status of projects.
- Participate in the continuous updating and accurate generation of as-built documents and processes.
- Coordinate with clients to ensure project completion and satisfaction.
- Participate in the order request process with the Finance Department.
- Act as back up to the Logistics Specialist for inventory tracking, shipping and simple configurations.
- Perform additional assignments and responsibilities as assumed or requested by the Operations Manager.
Confidential Page 2 12/9/2016
3. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
CGI
2013 – 2015
Position: Client Delivery Manager
- Responsible to build and maintain an effective long-term relationships and a high level of satisfaction with key
senior-level decision makers and influencers at a select group of customer accounts;
- Works with a defined set of clients, typically within an industry focus, to meet revenue targets by increasing
revenue spend per client, and by identifying, developing and closing new sales opportunities;
- Creates demand for the CGI services by raising their profile with clients;
- Conducts regular status and strategy meetings with the client's senior management to understand their needs
and link them to the CGI services strategies;
- Accountable for quality of services, adherence to service level agreement (SLA) and profitability of all
operations services delivered under the SLA;
- Manages budget and resources allocation (human, infrastructure, tools);
- May be dedicated to a specific domain (contract management, sales support,) to provide leadership and
guidelines to achieve CGI’s goals and objectives.
- May provide consulting services to clients in specific domain of expertise
- Responsible for the delivery management of contracted services to clients of a medium to small account or a
group of small accounts to ensure that SLAs (service level agreements) as defined in the relevant contracts are
met;
- Acts as the primary point of contact for day-to-day client service delivery;
- Responsible for quality of services, adherence to service level agreement (SLA) and profitability of all
operations services delivered under the SLA;
- Ensures that implementations of changes or new initiatives are delivered on time and meet client requirements
by maintaining tight control over the project schedule, risks, scope of work and budget.
- Builds and maintains strong client relationships, and participates in client meetings regarding performance to
ensure client satisfaction;
- Ensures that operational teams and subcontractors maintain a clear understanding of the client's needs, and
provides day-to-day client advice and support;
- Promotes the CGI capabilities to clients, identifies sales opportunities to be forwarded to the Sales & Client
Delivery Leader, and works to achieve contract extension or to win additional business within the account(s).
- Provides support to client service delivery in a specific domain (contract management, sales support, SLA
reporting/billing,);
- Responsible for quality of provided services and deliverables (reports, billing,);
- Solves a range of straightforward problems; analyzes possible solutions using standard procedures.
- May interact directly with the clients to discuss and resolve administrative issues.
CGI
2009 – 2013
Position: Incident Management IM / SM
- To manage all Incident, Problem and Change, which directly or indirectly impact IT production services in line
with, agreed IT services, thereby minimizing adverse impact to Client business services.
- Perform all key functions for the facilitation and reporting (internal, Client and Leadership) for all client
Incident, Problem and Change practices.
- Perform change evaluation based on information received assessing quality of change for comprehensive
plans, accuracy and lead times.
- Manage risk, change impact and urgency to ensure impact to production services is minimal and the reasons
and justification for changes are business beneficial.
- Negotiate ‘Windows of Opportunity’ with users of the process to avoid unnecessary change conflict and impact.
- Ensure the change authorization process has been complied with and feedback obtained on the outcome of all
changes that are implemented.
- Be proactive in identifying and resolving issues relating to the change management process.
- Incident, Problem and Change - Metrics Reporting.
- Responsibility included support the execution of report deliverables for Client Service as well as Internal
Metrics and reporting.
- Delivery and maintenance of key performance reports, making the information easily accessible to the users,
and implement best practices regarding reporting and knowledge sharing.
- Escalate where necessary any issues that may arise within the life cycle of an incident record, change request
and or RCA summary.
- Continuously improve and promote change control standards and procedures.
- Prepare and maintain materials for the weekly Client meetings including Daily Incident Reviews, CAB
facilitation and Root Cause Analysis.
- Participate as required in both process updates. Proactively provide training and facilitate user forums on a
Confidential Page 3 12/9/2016
4. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
regular basis.
- Develop a close working relationship with key stakeholder communities.
IBM Canada
2007 – 2009
Position: AVM / Project Manager
- Provides support and/or technical expertise to client service delivery in a specific domain (contract management,
sales support, SLA reporting/billing)
- Responsible for quality of provided services and deliverables (recommendations, reports, billing)
- Participates in identifying improvement to enhance client service delivery.
- Solves complex problems; takes a broad perspective to identify innovative solutions.
- Interacts directly with the clients to discuss and resolve administrative issues.
- Responsible for the delivery management of contracted services to clients of a medium to small account or a
group of small accounts to ensure that SLAs (service level agreements) as defined in the relevant contracts are
met.
- Acts as the primary point of contact for day-to-day client service delivery.
- Responsible for quality of services, adherence to service level agreement (SLA) and profitability of all operations
services delivered under the SLA.
- Ensures that implementations of changes or new initiatives are delivered on time and meet client requirements by
maintaining tight control over the project schedule, risks, scope of work and budget.
- Builds and maintains strong client relationships, and participates in client meetings regarding performance to
ensure client satisfaction.
- Ensures that operational teams and subcontractors maintain a clear understanding of the client's needs, and
provides day-to-day client advice and support.
- Promotes the CGI capabilities to clients, identifies sales opportunities to be forwarded to the Sales & Client
Delivery Leader, and works to achieve contract extension or to win additional business within the account(s).
Financial
- Ensure monthly billings reflect activity performed.
- Manage status of Service Requests submitted by client and ensure billing upon completion of work.
Growth
- Participate in planning activities.
- Understand CGI Tier 1 Offerings and be able to provide information related to those service offerings.
Productivity
- Ensure that service requests are delivered in expected timeline.
Service Excellence
- Support Client Delivery Manager by being secondary interface for Trade360 account.
- The Senior Coordinator will interface on a routine basis with the CGI delivery teams (Unix, Wintel, SAN, Network,
etc) members to get resources assigned to work orders and to resolve problems on behalf of Trade360.
- Proactively monitor and analyze operations and processes to ensure customer service levels are being met
including, but not limited to:
- Distribution of Service Request Deliverables (High Level Estimates, Statements of Work.)
- Status of opens tickets in Remedy and follows up with delivery.
- Current/correct status of Service Requests on Ensemble.
- Communicates and coordinates delivery of technical recommendations to the account.
- Represents the client during project meetings, as applicable
- Track and work with delivery to resolve outstanding account/client issues related to Tier 1 services.
Client Communication
- Participate in client meetings, as required
- Participate/coordinate client visits, as required
- Develop and maintain Operational Framework and inter BU agreement documentation
Incident/Problem/Change Management
- Obtain account approval for all changes.
- Provide feedback to account on status of changes. (I.e. successful, cancelled, incomplete, unsuccessful); these
updates may require weekend work.
- Validate completion of changes from the client, as required.
- Provide status updates on incident reports until all open issues/action items are resolved.
Confidential Page 4 12/9/2016
5. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
- Ensure root cause and preventive/corrective actions are provided to the account for Severity 1 and 2 incidents.
- Follow-up with accounts for all incidents that are identified as client driven for root cause and
preventative/corrective action.
- Obtain and update account/client on call lists for escalation.
IBM Canada
1999 – 2007
Position: Operations Technician
- Monitor and take corrective actions on various MVS client LPARS.
- Monitor and take corrective actions on various midrange systems.
- Perform weekly IPL procedures on multiple platforms.
- Disaster Recovery Tests.
- Quality Assurance & Application Support.
- Systems Implementation.
- Problem Determination.
- Technical Support – Client Helpdesk.
- Installation and Support Documentation.
Mainframe Environment
CICS, MVS, IMS, TS0 ISPF, JES2 & JES3, CONTROL M/R/D, SDSF, DFRMM, SMS and other MVS related program
products
Midrange Environment
AS/400, Tandem, VAX, Tivoli Monitoring tools
PC Environment
DOS, Windows 98, Windows NT, Windows 2000, Windows XP
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Ghost, Lotus Notes
Environment
HTML, DHTML, PHP, VBulletin, PHPortals, Photoshop, Dreamweaver MX, MySQL, FTP Server and Client, Ghost,
Hardware Upgrades
Operating Systems
DOS, Windows XP, Windows 98, Windows NT, Windows 2000, UNIX
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Microsoft PhotoDraw, FrontPage, Outlook, Paintshop
Pro, Photoshop, Swish/Flash, PC Anywhere, VNC, Remote Desktop, Ghost and various optimization and firewall
software
Recent Employment History Detail (continued…)
ISM – Montréal, Québec
1996 – 1999
Position : System Programmer
- Installation & customization of various MVS and CICS Program Products.
- Implementation of various software packages into client environments.
- Disaster Recovery Tests.
- Quality Assurance & Application Support.
- Systems Implementation.
- Project planning / Management.
- Problem Determination.
- Technical Support – Client Helpdesk.
- Installation and Support Documentation.
- Install and provide end-user support for Control-M product for STCUM client.
- PC Support. Installation of hardware and software, end-user support & troubleshooting.
Mainframe Environment
CICS, MVS, TS0 ISPF, JES2 & JES3, JESMASTER, FILEAID, FDR, CA-SCHEDULER, CONTROL M/R/D, SDSF, DFRMM,
SMS, MANTIS, DB2, SUPRA, SMPE, CLISTS and various other CICS and MVS program products
Confidential Page 5 12/9/2016
6. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
PC Environment
DOS, Windows 98, Windows NT, Windows 2000
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Outlook, PC Anywhere, VNC, Remote Desktop
Bell Canada – Montreal, Quebec
1982 – 1996
Position: Operations Technician
- Installation & customization of various CICS Program Products.
- Implementation of various software packages into client environments.
- Quality Assurance & Application Support.
- Disaster Recovery Tests.
- Systems Implementation.
- Problem Determination.
- Installation and Support Documentation.
- Project planning / Management
- Technical Support – Client Helpdesk.
Environment
CICS, MVS, TS0 ISPF, JES2 & JES3, FILEAID, DADS, FDR, CA-SCHEDULER, CONTROL M/R/D, SDSF, ACF2/CICS,
DATACOM, IDMS, DB2, SMPE, REXX, CLISTS, INFOMAN and various other CICS and MVS program products.
PC Environment
DOS, Windows 98, Windows NT
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Outlook
References
Upon Request
Confidential Page 6 12/9/2016
7. Costantino Carrara
6027 Lachenaie Saint-Leonard Quebec, H1S-1N9
Home: 514-253-8409
Cellular: 514-386-3538
Email: costa_64@sympatico.ca
PC Environment
DOS, Windows 98, Windows NT, Windows 2000
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Outlook, PC Anywhere, VNC, Remote Desktop
Bell Canada – Montreal, Quebec
1982 – 1996
Position: Operations Technician
- Installation & customization of various CICS Program Products.
- Implementation of various software packages into client environments.
- Quality Assurance & Application Support.
- Disaster Recovery Tests.
- Systems Implementation.
- Problem Determination.
- Installation and Support Documentation.
- Project planning / Management
- Technical Support – Client Helpdesk.
Environment
CICS, MVS, TS0 ISPF, JES2 & JES3, FILEAID, DADS, FDR, CA-SCHEDULER, CONTROL M/R/D, SDSF, ACF2/CICS,
DATACOM, IDMS, DB2, SMPE, REXX, CLISTS, INFOMAN and various other CICS and MVS program products.
PC Environment
DOS, Windows 98, Windows NT
Applications
Microsoft office suite (Excel, Word, PowerPoint and Office), Outlook
References
Upon Request
Confidential Page 6 12/9/2016