Pg. 38

Super Charge Your BDC
Strategies To Increase Lead
Conversion and Profits


Cory Mosley
Principle
Mosley Automotive Training
The Challenge to Influence

A large percentage of customers are buying
anyway

Customers typically choose a
car, dealership, and GET STUCK WITH YOU!

Creating separation as a matter of process is
the answer!
The 4.5 Elements of Creating a Deal

                 Separation

               Communication


                  Branding

             Value Propositioning


                 Influencing
Creating Separation


M + 3 Rule
Law of Diminishing Returns
Leverage the Power of Words
Be Authentic
Connecting Matters
The Power of Words


 Global Warming
 Climate Change
 Early Adopter
 Crazy person who stood in line for
a $600 phone
Perceived Difference
             = Perceived Value



If the customer perceives no difference and no
value, then all that’s left is PRICE!
3 Truths About Value


① You can never have too much value
② You can never offer too much value
③ You can never give away too much value
Strategies for Creating Value


•   Improve product knowledge and presentation
•   Create a “follow-up relevancy playbook”
•   Break away from what everyone is doing
•   Develop a compelling “why buy”
Creating a Sales Opportunity
T.O.M.A.
             Top of Mind Awareness

 When you create T.O.M.A. you increase your sales because prospects
who are not buying today will think of you when they are ready to buy!



                   T.O.M.A. also establishes a
                   “last opportunity” scenario

                     Think Progressive Insurance
                             Think Geico
                         Think JG Wentworth
                          Think Tax Masters
Relevant Follow-Up


Crash Test Ratings
Industry Awards
OEM Incentives
Dealership Incentives
Dealership Benefits Package
Common Sense Approach
Phone Checklist
        Points of Control

       Contingency Plans

   Pre-defined pricing strategy

Pre-defined purpose of interaction

           Relevancy

    Non-price related lead-in
Email Checklist

     Quality branding

  Proper grammar usage

  Effective or persuasive

Consistent pricing strategy

        Relevancy

      Clear direction
Re-examine the Process

• What- What are you doing now?
• Why- Why are you doing it that way?
• Is- Is there a better way?


                 Next Step......

                            TAKE ACTION!

             Focus on the Deals you Don’t Make
Let’s Connect
facebook.com/mosleyautomotive


linkedin.com/in/corymosley


@corymosley

youtube.com/corymosley

Cory Mosley "Super Charge Your BDC"

  • 1.
    Pg. 38 Super ChargeYour BDC Strategies To Increase Lead Conversion and Profits Cory Mosley Principle Mosley Automotive Training
  • 2.
    The Challenge toInfluence A large percentage of customers are buying anyway Customers typically choose a car, dealership, and GET STUCK WITH YOU! Creating separation as a matter of process is the answer!
  • 3.
    The 4.5 Elementsof Creating a Deal Separation Communication Branding Value Propositioning Influencing
  • 4.
    Creating Separation M +3 Rule Law of Diminishing Returns Leverage the Power of Words Be Authentic Connecting Matters
  • 5.
    The Power ofWords Global Warming Climate Change Early Adopter Crazy person who stood in line for a $600 phone
  • 6.
    Perceived Difference = Perceived Value If the customer perceives no difference and no value, then all that’s left is PRICE!
  • 7.
    3 Truths AboutValue ① You can never have too much value ② You can never offer too much value ③ You can never give away too much value
  • 8.
    Strategies for CreatingValue • Improve product knowledge and presentation • Create a “follow-up relevancy playbook” • Break away from what everyone is doing • Develop a compelling “why buy”
  • 9.
    Creating a SalesOpportunity
  • 10.
    T.O.M.A. Top of Mind Awareness When you create T.O.M.A. you increase your sales because prospects who are not buying today will think of you when they are ready to buy! T.O.M.A. also establishes a “last opportunity” scenario Think Progressive Insurance Think Geico Think JG Wentworth Think Tax Masters
  • 11.
    Relevant Follow-Up Crash TestRatings Industry Awards OEM Incentives Dealership Incentives Dealership Benefits Package
  • 12.
  • 13.
    Phone Checklist Points of Control Contingency Plans Pre-defined pricing strategy Pre-defined purpose of interaction Relevancy Non-price related lead-in
  • 14.
    Email Checklist Quality branding Proper grammar usage Effective or persuasive Consistent pricing strategy Relevancy Clear direction
  • 15.
    Re-examine the Process •What- What are you doing now? • Why- Why are you doing it that way? • Is- Is there a better way? Next Step...... TAKE ACTION! Focus on the Deals you Don’t Make
  • 16.