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Connect Yourself – from the ―Digital World‖ to
 the ―Real World of Business Relationships‖

    January 19, 2012  Pan Pacific Hotel
                 Vancouver
Marketing ―You‖ – Digital vs. Real

 1. Your Brand = Your Success
 2. Leveraging the Power of One
 3. Fear of Success?
Social Media –Your Friend
• Creates new connections/enables
  leveraging existing relationships
• Creates a level playing field – all can play
• Connect in real time
• State your opinion & viewpoint unhindered
• A game changer – new opportunities and
  realities
Social Media - Your Foe

• Can become a barrier to genuine human
  connection
• Can create an ―mask‖ behind which
  people hide and make claims, assertions
  and assume rights and privileges
• Enables personal ―Shadow Branding‖
People Lie More In Emails Than Face to Face

When getting to know new people, about 70% of people lie
about things ranging from their feelings to their
achievements... deception is higher over email than in face-
to-face meetings.

In a study of undergraduates' 15-minute conversations with
same-sex individuals, those using email had 5 times more
lies per word communicated than those speaking face to
face. Lying appears to be more common when the
communicator is psychologically and physically distant from
the person receiving the message.
 - Mattitiyahu Zimbler and Robert S. Feldman of the University of Massachusetts.
Remember…
• Relationship are personal
• Trust is built over time
• ―Communication‖ is critical:
     •   Verbal
     •   Non – Verbal
     •   Personality
     •   Intuition
Defining Your Market Position + Brand
                 Competitive Pressure
   HIGH                                          LOW

                                                IV
                                             Strategic
                                  III        Partner
                               Preferred
                    II         Supplier
               Value Added
      I        Services
   Commodity



                   Perception of You
   SELLER                                  SOLUTION
                                           PROVIDER
Start with WHY
 1.   Know your “Why”
      Do you have a compelling and
      inspiring answer to the question:
      ―Why should I deal with you?‖ Most
      people don’t!
 2.   What are you passionate about?
       Work for free if you had to.
 3.   Play to your Strengths
       Know what you are good at and
         leverage it.
What is your Why?
  WHY? (Your Vision)
  • Purpose/Belief/Values
  • Why do you what you do

  HOW? (Your Mission)
  • What differentiates you
  • Your passion/commitment/standards

  WHAT? (Your Values)
  • Your knowledge, approach/philosophy, experience, successes,
  • Your USP/UVP – (Unique Selling/Value Proposition)

      –   Adapted – Simon Sinek, Start With Why
Your ―Why‖ Determines Your Marketing Plan

•   Brand Positioning
•   Selling
•   Advertising
•   Public Relations
•   Publicity
•   Sales Promotion
The Value of Your Personal Brand
• What You Do Reveals Who You Are
  – My brand represents…
  – Compelling reason for dealing with me is…
  – My values and principles are…
  – Product strengths are…
  – My value proposition is…
Be Real and Connect

      Your Message Must
        Connect With:

  1        Head           Logic




  2        Heart          Emotion




  3         Gut           Desire
Key Factors for Connecting With your Market

• Geography — Where are your customers?
• Demographics — Who are they?
• Psychographics — Their “soft”
  characteristics: values, attitudes, interests
  and lifestyle choices.
• Transactional — How do they like to do
  business with you?
The Power of One

Positioning your brand to stand out!
Defining Your Market Position + Brand
                 Competitive Pressure
   HIGH                                          LOW

                                                IV
                                             Strategic
                                  III        Partner
                               Preferred
                    II         Supplier
               Value Added
      I        Services
   Commodity



                   Perception of You
   SELLER                                  SOLUTION
                                           PROVIDER
Your Brand – Competitive?
Your Brand – Distinct?
Your Brand – Breakthrough?
Brand Definition

• A brand is a name, sign, symbol, slogan or
  anything that is used to identify and distinguish a
  specific product, service, or business. A legally
  protected brand name is called a proprietary
  name. – Source: Wikipedia
Perception – Real or Deceived?

 "The first rule of sales
 and marketing is not
 "You are who you
 are."
 It is "You are who you
 appear to be.“
 Harry Beckwith, You Inc.
What does your brand communicate?
Your ―Virtual‖ Brand

 •   YouTube
 •   Facebook
 •   Twitter
 •   LinkedIn
 •   Blogs
Your ―Real‖ Brand

• Is your brand:
   – Strong
   – Neutral
   – Weak
   – Don’t
     know?
Personal Branding
 • Personal branding is more than self-promotion.
   To build a successful personal brand you must
   be self-aware and honest with yourself.
 • Define what you stand for and can offer in order
   to clearly communicate your value.
Personal Branding
 Conduct a self assessment to identify who and
 what you are. Determine what your strongest
 attributes and qualities are. Character is a critical
 component in becoming a brand that can be
 trusted and highly valued.
Brand Expectations
 "A great brand raises the bar - it adds a greater sense of
 purpose to the experience, whether it's the challenge to
 do your best in sports and fitness, or the affirmation that
 the cup of coffee you're drinking really matters.―
               - Howard Schultz (President, CEO, and Chairman of Starbucks)
Play To Your Strengths

    Strengths Finder 2.0
    Most people compensate for weaknesses
    Few people leverage their strengths
    Consistently perform with excellence
    Respond instinctively
    Naturally think, feel and behave
    Make it look ―easy‖
Play To Your Strengths
Make Your Move!!
Key Factors to Differentiate Yourself



 1.   Your Attitude
 2.   Your Perception
 3.   Your Knowledge
 4.   Your Motivation
 5.   Your Commitment
What are your FAB’s?
Features: Characteristics, attributes and abilities.
Advantages: Advantage of your features.
Benefits: Benefits of your features & advantages.

•   What are your "product's" greatest assets?
•   What am I willing to talk to anyone about?
•   What areas require improvement?
•   What should be dropped?
•   What am I ignoring?
•   What am I afraid of?
Exercise: You as a Cereal Box
Do you have the ―Fear of Success‖?

You’ve reached your
goal, do you have the
gumption to maintain it or
do you sabotage your own
success?
Defining Your Market Position + Brand
                 Competitive Pressure
   HIGH                                          LOW

                                                IV
                                             Strategic
                                  III        Partner
                               Preferred
                    II         Supplier
               Value Added
      I        Services
   Commodity



                   Perception of You
   SELLER                                  SOLUTION
                                           PROVIDER
Not As Advertised??
"Prospects do
not buy how
good you are at
what you do.
They buy how
good you are at
who you are."

- Harry Beckwith
The Largest Limiting Factor: FEAR


"Think of yourself on the threshold of unparalleled
success. A whole, clear, glorious life lies before
you. Achieve! Achieve!“
                                  - Andrew Carnegie
Fear: What is it?
Fear is something that each of us deals with on a
daily basis. We all have fears that relate to our
family, our health, our job, our future and every
area of our life. We must overcome these fears, or
at the very least not let them hinder our ability to
realize our full potential.
FEAR
False
Expectations
Appearing
Real

90% of all the things we fear will not happen to us
and the remaining 10% are beyond our control.
Susan Jeffers - Feel the Fear and Do It Anyway
Fear: What is it?
• When you let fear and the accompanying stress
control your thinking, you become afraid of trying
something new or taking risks. Many people
sabotage their own success because of perceived
weaknesses or inabilities.
• When we are worried or afraid of a situation or
event, we concentrate on the problem or weakness
to the point where we are unable to look for
solutions or options.
Overcoming FEAR
Brand Building Barriers

FEAR of:
  – Failure
  – Success
Defining Your Market Position + Brand
                 Competitive Pressure
   HIGH                                          LOW

                                                IV
                                             Strategic
                                  III        Partner
                               Preferred
                    II         Supplier
               Value Added
      I        Services
   Commodity



                   Perception of You
   SELLER                                  SOLUTION
                                           PROVIDER
Your Brand:

 What’s next??
visit mykison.com
Contact Ralph
Kison Inc.

Airport Executive Park, Suite 35, 10551 Shellbridge Way
Richmond, British Columbia Canada V6X 2W9
t: 604.284.5133  e: ralph@kison.com

On the web: www.kison.com  www.mykison.com

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Smei vancouver real world presentation

  • 1. Connect Yourself – from the ―Digital World‖ to the ―Real World of Business Relationships‖ January 19, 2012  Pan Pacific Hotel Vancouver
  • 2. Marketing ―You‖ – Digital vs. Real 1. Your Brand = Your Success 2. Leveraging the Power of One 3. Fear of Success?
  • 3. Social Media –Your Friend • Creates new connections/enables leveraging existing relationships • Creates a level playing field – all can play • Connect in real time • State your opinion & viewpoint unhindered • A game changer – new opportunities and realities
  • 4. Social Media - Your Foe • Can become a barrier to genuine human connection • Can create an ―mask‖ behind which people hide and make claims, assertions and assume rights and privileges • Enables personal ―Shadow Branding‖
  • 5. People Lie More In Emails Than Face to Face When getting to know new people, about 70% of people lie about things ranging from their feelings to their achievements... deception is higher over email than in face- to-face meetings. In a study of undergraduates' 15-minute conversations with same-sex individuals, those using email had 5 times more lies per word communicated than those speaking face to face. Lying appears to be more common when the communicator is psychologically and physically distant from the person receiving the message. - Mattitiyahu Zimbler and Robert S. Feldman of the University of Massachusetts.
  • 6. Remember… • Relationship are personal • Trust is built over time • ―Communication‖ is critical: • Verbal • Non – Verbal • Personality • Intuition
  • 7. Defining Your Market Position + Brand Competitive Pressure HIGH LOW IV Strategic III Partner Preferred II Supplier Value Added I Services Commodity Perception of You SELLER SOLUTION PROVIDER
  • 8. Start with WHY 1. Know your “Why” Do you have a compelling and inspiring answer to the question: ―Why should I deal with you?‖ Most people don’t! 2. What are you passionate about? Work for free if you had to. 3. Play to your Strengths Know what you are good at and leverage it.
  • 9. What is your Why? WHY? (Your Vision) • Purpose/Belief/Values • Why do you what you do HOW? (Your Mission) • What differentiates you • Your passion/commitment/standards WHAT? (Your Values) • Your knowledge, approach/philosophy, experience, successes, • Your USP/UVP – (Unique Selling/Value Proposition) – Adapted – Simon Sinek, Start With Why
  • 10. Your ―Why‖ Determines Your Marketing Plan • Brand Positioning • Selling • Advertising • Public Relations • Publicity • Sales Promotion
  • 11. The Value of Your Personal Brand • What You Do Reveals Who You Are – My brand represents… – Compelling reason for dealing with me is… – My values and principles are… – Product strengths are… – My value proposition is…
  • 12. Be Real and Connect Your Message Must Connect With: 1 Head Logic 2 Heart Emotion 3 Gut Desire
  • 13. Key Factors for Connecting With your Market • Geography — Where are your customers? • Demographics — Who are they? • Psychographics — Their “soft” characteristics: values, attitudes, interests and lifestyle choices. • Transactional — How do they like to do business with you?
  • 14. The Power of One Positioning your brand to stand out!
  • 15. Defining Your Market Position + Brand Competitive Pressure HIGH LOW IV Strategic III Partner Preferred II Supplier Value Added I Services Commodity Perception of You SELLER SOLUTION PROVIDER
  • 16. Your Brand – Competitive?
  • 17. Your Brand – Distinct?
  • 18. Your Brand – Breakthrough?
  • 19. Brand Definition • A brand is a name, sign, symbol, slogan or anything that is used to identify and distinguish a specific product, service, or business. A legally protected brand name is called a proprietary name. – Source: Wikipedia
  • 20. Perception – Real or Deceived? "The first rule of sales and marketing is not "You are who you are." It is "You are who you appear to be.“ Harry Beckwith, You Inc.
  • 21. What does your brand communicate?
  • 22. Your ―Virtual‖ Brand • YouTube • Facebook • Twitter • LinkedIn • Blogs
  • 23. Your ―Real‖ Brand • Is your brand: – Strong – Neutral – Weak – Don’t know?
  • 24. Personal Branding • Personal branding is more than self-promotion. To build a successful personal brand you must be self-aware and honest with yourself. • Define what you stand for and can offer in order to clearly communicate your value.
  • 25. Personal Branding Conduct a self assessment to identify who and what you are. Determine what your strongest attributes and qualities are. Character is a critical component in becoming a brand that can be trusted and highly valued.
  • 26. Brand Expectations "A great brand raises the bar - it adds a greater sense of purpose to the experience, whether it's the challenge to do your best in sports and fitness, or the affirmation that the cup of coffee you're drinking really matters.― - Howard Schultz (President, CEO, and Chairman of Starbucks)
  • 27. Play To Your Strengths  Strengths Finder 2.0  Most people compensate for weaknesses  Few people leverage their strengths  Consistently perform with excellence  Respond instinctively  Naturally think, feel and behave  Make it look ―easy‖
  • 28. Play To Your Strengths
  • 30. Key Factors to Differentiate Yourself 1. Your Attitude 2. Your Perception 3. Your Knowledge 4. Your Motivation 5. Your Commitment
  • 31. What are your FAB’s? Features: Characteristics, attributes and abilities. Advantages: Advantage of your features. Benefits: Benefits of your features & advantages. • What are your "product's" greatest assets? • What am I willing to talk to anyone about? • What areas require improvement? • What should be dropped? • What am I ignoring? • What am I afraid of?
  • 32.
  • 33.
  • 34. Exercise: You as a Cereal Box
  • 35. Do you have the ―Fear of Success‖? You’ve reached your goal, do you have the gumption to maintain it or do you sabotage your own success?
  • 36. Defining Your Market Position + Brand Competitive Pressure HIGH LOW IV Strategic III Partner Preferred II Supplier Value Added I Services Commodity Perception of You SELLER SOLUTION PROVIDER
  • 38. "Prospects do not buy how good you are at what you do. They buy how good you are at who you are." - Harry Beckwith
  • 39. The Largest Limiting Factor: FEAR "Think of yourself on the threshold of unparalleled success. A whole, clear, glorious life lies before you. Achieve! Achieve!“ - Andrew Carnegie
  • 40. Fear: What is it? Fear is something that each of us deals with on a daily basis. We all have fears that relate to our family, our health, our job, our future and every area of our life. We must overcome these fears, or at the very least not let them hinder our ability to realize our full potential.
  • 41. FEAR False Expectations Appearing Real 90% of all the things we fear will not happen to us and the remaining 10% are beyond our control. Susan Jeffers - Feel the Fear and Do It Anyway
  • 42. Fear: What is it? • When you let fear and the accompanying stress control your thinking, you become afraid of trying something new or taking risks. Many people sabotage their own success because of perceived weaknesses or inabilities. • When we are worried or afraid of a situation or event, we concentrate on the problem or weakness to the point where we are unable to look for solutions or options.
  • 44. Brand Building Barriers FEAR of: – Failure – Success
  • 45. Defining Your Market Position + Brand Competitive Pressure HIGH LOW IV Strategic III Partner Preferred II Supplier Value Added I Services Commodity Perception of You SELLER SOLUTION PROVIDER
  • 48.
  • 49. Contact Ralph Kison Inc. Airport Executive Park, Suite 35, 10551 Shellbridge Way Richmond, British Columbia Canada V6X 2W9 t: 604.284.5133  e: ralph@kison.com On the web: www.kison.com  www.mykison.com