Stop the hemorrhaging of attrition and simultaneously increase your dealershi...Sean Bradley
There is over a 70 percent attrition rate with New Hires in the Automotive Sales industry. Most dealers are suffering from high turnover. And Sales Consultants are suffering from mediocrity. This presentation will show you why this is happening and how to not only fix it but how to literally increase your gross and volume by 50%
(Automotive) Internet / BDC Director Development Training Sean Bradley
http://www.DealerSynergy.com/Internet-Director-Development
Dealer Synergy created the most advanced and powerful training workshop for Internet and BDC Directors in the Automotive Sales Industry. If you want more information, please call 856-546-2440
The document provides strategies for car dealerships to increase lead conversion and profits by creating separation from other dealerships through communication, branding, value propositioning, and influencing. It discusses the importance of using words strategically to position products and create perceived value for customers. Key recommendations include developing compelling reasons to buy, creating top-of-mind awareness through relevant follow-up, and re-examining sales processes to identify opportunities for improvement.
For more than 37 years, James A. Ziegler, CSP has researched, studied and trained in the retail Automobile business as surely as if he were studying for a Masters degree in any other profession. He’s the ultimate student of our industry. Ziegler exhibits intellectual dynamics and an incredible ability to perform at levels above the industry.
Automotive Internet Sales / Phone Sales Process & Strategy Sean Bradley
Dealer Synergy's document discusses strategies for internet and phone vehicle sales. It emphasizes that dealers need both a sales process and two additional factors to succeed: identifying customer expectations, meeting them, and exceeding expectations. The top five reasons customers shop online are listed as price, availability, convenience, disliking salespeople, and research. The presentation encourages assembling these various components into an effective value package proposition.
Stop the hemorrhaging of attrition and simultaneously increase your dealershi...Sean Bradley
There is over a 70 percent attrition rate with New Hires in the Automotive Sales industry. Most dealers are suffering from high turnover. And Sales Consultants are suffering from mediocrity. This presentation will show you why this is happening and how to not only fix it but how to literally increase your gross and volume by 50%
(Automotive) Internet / BDC Director Development Training Sean Bradley
http://www.DealerSynergy.com/Internet-Director-Development
Dealer Synergy created the most advanced and powerful training workshop for Internet and BDC Directors in the Automotive Sales Industry. If you want more information, please call 856-546-2440
The document provides strategies for car dealerships to increase lead conversion and profits by creating separation from other dealerships through communication, branding, value propositioning, and influencing. It discusses the importance of using words strategically to position products and create perceived value for customers. Key recommendations include developing compelling reasons to buy, creating top-of-mind awareness through relevant follow-up, and re-examining sales processes to identify opportunities for improvement.
For more than 37 years, James A. Ziegler, CSP has researched, studied and trained in the retail Automobile business as surely as if he were studying for a Masters degree in any other profession. He’s the ultimate student of our industry. Ziegler exhibits intellectual dynamics and an incredible ability to perform at levels above the industry.
Automotive Internet Sales / Phone Sales Process & Strategy Sean Bradley
Dealer Synergy's document discusses strategies for internet and phone vehicle sales. It emphasizes that dealers need both a sales process and two additional factors to succeed: identifying customer expectations, meeting them, and exceeding expectations. The top five reasons customers shop online are listed as price, availability, convenience, disliking salespeople, and research. The presentation encourages assembling these various components into an effective value package proposition.
Reynolds Consulting - who we are 102416Scott Murry
Reynolds Consulting offers organizational leadership training programs designed to help retain top talent and prepare high-potential employees to lead successfully. They provide an analysis of an organization's current leadership abilities and needs, and recommend tailored training approaches through leadership skills development, consulting, and coaching for emerging leaders, managers, executives, and teams. Their goal is to help organizations develop internal talent into skilled leaders through strategic training that drives performance and behavioral change.
This document provides an overview of a presentation on using phone skills to win car sales. The presentation discusses identifying salespeople with strong phone communication, using phone scripts to effectively follow up with email leads and engage callers, and six secrets to winning sales over the phone: preloading online listings, listening carefully, opening inventory, selling store value, using strategic holds, and asking for appointments. It also reviews resources from Cars.com for online success and announces an upcoming webinar on quality lead response.
This document discusses key performance indicators (KPIs) for an automotive internet sales manager position. It provides information on developing KPIs, including defining objectives and key result areas, identifying tasks, and determining how to measure results. The document recommends visiting kpi123.com for additional materials on top sales KPIs, performance appraisal forms, review methods, and review phrases to help design effective KPIs.
This document contains materials for evaluating the job performance of an automotive sales manager, including:
1. A 4-page performance evaluation form with ratings for various performance factors like administration, communication, decision-making, and a section for comments.
2. Links to additional resources on performance appraisals like sample phrases and key performance indicators.
3. 2 pages with sample positive and negative performance review phrases for factors like attitude, creativity, and decision-making that could be used in the evaluation.
The document provides a comprehensive template and supporting materials for conducting a thorough performance review of an automotive sales manager.
This document discusses several potential pay plans for a BDC coordinator. It outlines four different pay plan structures that include an hourly wage plus bonuses for appointments scheduled and kept, sales generated, and additional incentives. One pay plan includes a 1% bonus on total sales and service revenue from appointments. Another includes bonuses for customer reconnect surveys completed. All aim to motivate coordinators to schedule appointments that result in sales. The document also provides examples of "jumpstart bonuses" to add variety and competition among coordinators.
This document provides information on best practices for staffing and managing a business development center (BDC). It describes the roles of the BDC manager and coordinator and desirable personality traits and skills for these roles. It also outlines processes for recruiting, scheduling, and tasks of BDC staff, and how following best practices like accountability and skill development can improve results. Formulas are provided showing how one contact from the BDC can generate multiple additional contacts through follow up calls and emails.
The document discusses setting up an effective business development center (BDC) for an automotive dealership. It provides information on recruiting BDC managers and coordinators, including ideal skills and personality traits. It also covers implementing schedules, pay plans, hardware and software needs, and best practices such as paying bonuses for appointments kept. The overall goal is to incrementally increase the dealership's monthly and annual gross profits through the BDC's inbound phone, internet, and RTCM/RCL sales contributions.
The document outlines the agenda for a Business Development Marketing conference taking place on July 21-23, 2004. The agenda includes presentations and discussions on topics such as BDC performance, consumer privacy initiatives, FordDirect call tracking services, dealer websites, internet marketing metrics, and regional needs assessments. The document also provides background on Ford's business development marketing initiatives and a competitive analysis of other automakers' customer acquisition and retention capabilities.
This document discusses what a Business Development Center (BDC) is and its role in a car dealership. A BDC is responsible for generating sales opportunities for the sales and service departments by managing communications like phone calls, emails, and social media. An effective BDC operates independently but works with other departments. It should have clear objectives defined, such as increasing sales or service revenue. Employee training is important, and the BDC should use technology like email and text reminders efficiently. The document provides tips on voice messages, talking points over scripts, and suggested BDC structures.
IS20G15 - (Almost) Everything I Learned About Leadership, I Learned From My D...Sean Bradley
(Almost) Everything I Learned About Leadership, I Learned From My Dad presented by Tracy E. Myers, CMD
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Two Doggies, A Giraffe, & A Crocodile: How Our Mind Entangles Succe...Sean Bradley
Two Doggies, A Giraffe, & A Crocodile: How Our Mind Entangles Success presented by L.A. "The Blind Master" Williams
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - How To Generate High-Quality & Cost Effective Traffic by Utilizing ...Sean Bradley
How To Generate High-Quality & Cost Effective Traffic by Utilizing the #1 Social Media Platform: TikTok - Tianna Mick & Jazmin Thadani
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Positioned For Growth™: A Proven Strategy to Modernize Your Busines...Sean Bradley
Positioned For Growth™: A Proven Strategy to Modernize Your Business and Achieve Record Revenue presented by Cory Mosley, CSP
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Lights, Camera, Traction! Closing More Deals with the Power of Vide...Sean Bradley
Lights, Camera, Traction! Closing More Deals with the Power of Video presented by Margaret Henney
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
Leveraging Customer Intelligence: Revolutionizing Automotive Customer Experience with Data presented by Ben Chodor
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Vehicle Lifecycle Management is the Next Horizon, Are You Ready? - ...Sean Bradley
Vehicle Lifecycle Management is the Next Horizon, Are You Ready? presented by Danny Zaslavsky
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
Reynolds Consulting - who we are 102416Scott Murry
Reynolds Consulting offers organizational leadership training programs designed to help retain top talent and prepare high-potential employees to lead successfully. They provide an analysis of an organization's current leadership abilities and needs, and recommend tailored training approaches through leadership skills development, consulting, and coaching for emerging leaders, managers, executives, and teams. Their goal is to help organizations develop internal talent into skilled leaders through strategic training that drives performance and behavioral change.
This document provides an overview of a presentation on using phone skills to win car sales. The presentation discusses identifying salespeople with strong phone communication, using phone scripts to effectively follow up with email leads and engage callers, and six secrets to winning sales over the phone: preloading online listings, listening carefully, opening inventory, selling store value, using strategic holds, and asking for appointments. It also reviews resources from Cars.com for online success and announces an upcoming webinar on quality lead response.
This document discusses key performance indicators (KPIs) for an automotive internet sales manager position. It provides information on developing KPIs, including defining objectives and key result areas, identifying tasks, and determining how to measure results. The document recommends visiting kpi123.com for additional materials on top sales KPIs, performance appraisal forms, review methods, and review phrases to help design effective KPIs.
This document contains materials for evaluating the job performance of an automotive sales manager, including:
1. A 4-page performance evaluation form with ratings for various performance factors like administration, communication, decision-making, and a section for comments.
2. Links to additional resources on performance appraisals like sample phrases and key performance indicators.
3. 2 pages with sample positive and negative performance review phrases for factors like attitude, creativity, and decision-making that could be used in the evaluation.
The document provides a comprehensive template and supporting materials for conducting a thorough performance review of an automotive sales manager.
This document discusses several potential pay plans for a BDC coordinator. It outlines four different pay plan structures that include an hourly wage plus bonuses for appointments scheduled and kept, sales generated, and additional incentives. One pay plan includes a 1% bonus on total sales and service revenue from appointments. Another includes bonuses for customer reconnect surveys completed. All aim to motivate coordinators to schedule appointments that result in sales. The document also provides examples of "jumpstart bonuses" to add variety and competition among coordinators.
This document provides information on best practices for staffing and managing a business development center (BDC). It describes the roles of the BDC manager and coordinator and desirable personality traits and skills for these roles. It also outlines processes for recruiting, scheduling, and tasks of BDC staff, and how following best practices like accountability and skill development can improve results. Formulas are provided showing how one contact from the BDC can generate multiple additional contacts through follow up calls and emails.
The document discusses setting up an effective business development center (BDC) for an automotive dealership. It provides information on recruiting BDC managers and coordinators, including ideal skills and personality traits. It also covers implementing schedules, pay plans, hardware and software needs, and best practices such as paying bonuses for appointments kept. The overall goal is to incrementally increase the dealership's monthly and annual gross profits through the BDC's inbound phone, internet, and RTCM/RCL sales contributions.
The document outlines the agenda for a Business Development Marketing conference taking place on July 21-23, 2004. The agenda includes presentations and discussions on topics such as BDC performance, consumer privacy initiatives, FordDirect call tracking services, dealer websites, internet marketing metrics, and regional needs assessments. The document also provides background on Ford's business development marketing initiatives and a competitive analysis of other automakers' customer acquisition and retention capabilities.
This document discusses what a Business Development Center (BDC) is and its role in a car dealership. A BDC is responsible for generating sales opportunities for the sales and service departments by managing communications like phone calls, emails, and social media. An effective BDC operates independently but works with other departments. It should have clear objectives defined, such as increasing sales or service revenue. Employee training is important, and the BDC should use technology like email and text reminders efficiently. The document provides tips on voice messages, talking points over scripts, and suggested BDC structures.
IS20G15 - (Almost) Everything I Learned About Leadership, I Learned From My D...Sean Bradley
(Almost) Everything I Learned About Leadership, I Learned From My Dad presented by Tracy E. Myers, CMD
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Two Doggies, A Giraffe, & A Crocodile: How Our Mind Entangles Succe...Sean Bradley
Two Doggies, A Giraffe, & A Crocodile: How Our Mind Entangles Success presented by L.A. "The Blind Master" Williams
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - How To Generate High-Quality & Cost Effective Traffic by Utilizing ...Sean Bradley
How To Generate High-Quality & Cost Effective Traffic by Utilizing the #1 Social Media Platform: TikTok - Tianna Mick & Jazmin Thadani
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Positioned For Growth™: A Proven Strategy to Modernize Your Busines...Sean Bradley
Positioned For Growth™: A Proven Strategy to Modernize Your Business and Achieve Record Revenue presented by Cory Mosley, CSP
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Lights, Camera, Traction! Closing More Deals with the Power of Vide...Sean Bradley
Lights, Camera, Traction! Closing More Deals with the Power of Video presented by Margaret Henney
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
Leveraging Customer Intelligence: Revolutionizing Automotive Customer Experience with Data presented by Ben Chodor
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
IS20G15 - Vehicle Lifecycle Management is the Next Horizon, Are You Ready? - ...Sean Bradley
Vehicle Lifecycle Management is the Next Horizon, Are You Ready? presented by Danny Zaslavsky
IS20G15 - Baltimore, MD
Lord Baltimore Hotel
April 15-17, 2024
Sean V. Bradley: Turn Your CRM Into an ATMSean Bradley
This document provides an overview of a webinar on turning a CRM into an ATM. The presenter has 25 years of experience in CRM and works with several top CRM companies. The webinar provides dealers in the Chicago region with unprecedented CRM information from these companies. It discusses establishing a positive CRM culture and properly utilizing processes and workflows to identify service opportunities, sell more cars, and save dealers money. The presentation also covers best practices for CRM training and communication methods to engage customers.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
NADA 2024: Proven Tactics and Tips from a Top Sales PerformerSean Bradley
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
Dealers spend OVER $1 billion per month ($65,000 per month x 16,500+ franchise dealerships) on marketing, advertising, and lead generation. But often, there isn't a solid strategy in place to actually engage and convert these opportunities.
Sean V. Bradley has spent the last 23 years pioneering automotive internet sales and business development. He has helped 3,700+ dealerships generate over $1.5 billion in additional revenue, utilizing his unique lead follow-up and engagement strategy.
In this 50-minute session, Sean will:
1. Answer the questions:
What is the best infrastructure to handle Internet, phone, and BDC leads to yield the HIGHEST closing ratio and gross?
Is it showroom sales consultants or BDC reps?
How many reps do you need to handle X number of leads?
2. Cover lead handling/follow-up strategies for each of the main lead classifications:
- New Car
- Used Car
- Special Finance
3. Give you the most effective CRM Strategy that will immediately increase your engagements and conversions - Show you powerful new ways to follow up with your leads and opportunities that will double, triple, and even quadruple your engagements
- Social Media DMs
- Facebook
- Instagram
- Whats App
- LinkedIn
- TikTok
- Venmo
- Cash App
- Video Email and Video Text Messaging
4. Sean will also break down how Bob Ruth Ford's Internet Department went from 75 units per month to 320 units per month in a location with only 2,500 residents!
Digital Dealer Tampa May 2023 (Crissy & Tianna)Sean Bradley
In this session, Crissy Burton of Hubler Automotive Group, one of the highest-performing sales professionals, will share her proven tips and formula for success! She will discuss how you/your sales team can build a pipeline and increase business from new and repeat customers.
In this fireside-style chat with Tianna Mick, Crissy will discuss how she consistently breaks sales records at the dealership. Walk away with a proven formula to attract customers to the dealership and close more sales. This formula has helped Crissy to sell 74 units on the showroom sales floor with no assistants and all special finance customers by cultivating relationships.
You will learn:
1. How sales personnel can achieve work/life balance while having a successful career in automotive
2. How to build a personal brand that drives more traffic into the dealership and increases sales
3. How to use Instagram and Facebook Marketplace listings to attract potential customers
4. Special finance secrets and strategies to implement at your dealership
Call 856-546-2440 or Text 610-607-3231 to set up a time to meet with the Dealer Synergy Team at the Dealer Synergy Book at Digital Dealer Tampa May 1st - 3rd, 2023!
MasterClass - How to Properly Qualify & Utilize a Needs Assessment WorksheetSean Bradley
Dealers, Managers, and Car Sales Professionals:
How frustrating is it to know that you’re burning through ups?
I mean, you have the people at your dealership, or at least in your CRM.
However, for some reason, too many of these deals aren’t closing.
NADA says that the number one reason people don’t buy cars is because they have landed on the wrong car. They've landed on the wrong car because we haven’t properly qualified the Prospect.
How would you like an established automotive expert, Sean V. Bradley CSP, to show your entire sales team:
How to properly qualify prospects so they’re not wasting time at the dealership
How to get more money down so that your deals are more profitable than ever
The biggest mistake car people make which lands prospects on the wrong car and how to avoid it.
If this is something you’d like your team to master, then register them for this online training hosted by Dealer Synergy called:
‘How to Properly Qualify and Utilize a Customer Needs Assessment Worksheet’
Our dealer clients who are currently using this system rave about how productive it has made their sales team, so if this is something that sounds like it would help your dealership, then click here to register your team now!
P.S. To be transparent, many of our Dealer Synergy clients admitted to feeling desperate, frustrated and discouraged before implementing this system; so please don’t let your team miss this master class!
Understanding Catalytic Converter Theft:
What is a Catalytic Converter?: Learn about the function of catalytic converters in vehicles and why they are targeted by thieves.
Why are They Stolen?: Discover the valuable metals inside catalytic converters (such as platinum, palladium, and rhodium) that make them attractive to criminals.
Steps to Prevent Catalytic Converter Theft:
Parking Strategies: Tips on where and how to park your vehicle to reduce the risk of theft, such as parking in well-lit areas or secure garages.
Protective Devices: Overview of various anti-theft devices available, including catalytic converter locks, shields, and alarms.
Etching and Marking: The benefits of etching your vehicle’s VIN on the catalytic converter or using a catalytic converter marking kit to make it traceable and less appealing to thieves.
Surveillance and Monitoring: Recommendations for using security cameras and motion-sensor lights to deter thieves.
Statistics and Insights:
Theft Rates by Borough: Analysis of data to determine which borough in NYC experiences the highest rate of catalytic converter thefts.
Recent Trends: Current trends and patterns in catalytic converter thefts to help you stay aware of emerging hotspots and tactics used by thieves.
Benefits of This Presentation:
Awareness: Increase your awareness about catalytic converter theft and its impact on vehicle owners.
Practical Tips: Gain actionable insights and tips to effectively prevent catalytic converter theft.
Local Insights: Understand the specific risks in different NYC boroughs, helping you take targeted preventive measures.
This presentation aims to equip you with the knowledge and tools needed to protect your vehicle from catalytic converter theft, ensuring you are prepared and proactive in safeguarding your property.
Welcome to ASP Cranes, your trusted partner for crane solutions in Raipur, Chhattisgarh! With years of experience and a commitment to excellence, we offer a comprehensive range of crane services tailored to meet your lifting and material handling needs.
At ASP Cranes, we understand the importance of reliable and efficient crane operations in various industries, from construction and manufacturing to logistics and infrastructure development. That's why we strive to deliver top-notch solutions that enhance productivity, safety, and cost-effectiveness for our clients.
Our services include:
Crane Rental: Whether you need a crawler crane for heavy lifting or a hydraulic crane for versatile operations, we have a diverse fleet of well-maintained cranes available for rent. Our rental options are flexible and can be customized to suit your project requirements.
Crane Sales: Looking to invest in a crane for your business? We offer a wide selection of new and used cranes from leading manufacturers, ensuring you find the perfect equipment to match your needs and budget.
Crane Maintenance and Repair: To ensure optimal performance and safety, regular maintenance and timely repairs are essential for cranes. Our team of skilled technicians provides comprehensive maintenance and repair services to keep your equipment running smoothly and minimize downtime.
Crane Operator Training: Proper training is crucial for safe and efficient crane operation. We offer specialized training programs conducted by certified instructors to equip operators with the skills and knowledge they need to handle cranes effectively.
Custom Solutions: We understand that every project is unique, which is why we offer custom crane solutions tailored to your specific requirements. Whether you need modifications, attachments, or specialized equipment, we can design and implement solutions that meet your needs.
At ASP Cranes, customer satisfaction is our top priority. We are dedicated to delivering reliable, cost-effective, and innovative crane solutions that exceed expectations. Contact us today to learn more about our services and how we can support your project in Raipur, Chhattisgarh, and beyond. Let ASP Cranes be your trusted partner for all your crane needs!
Expanding Access to Affordable At-Home EV Charging by Vanessa WarheitForth
Vanessa Warheit, Co-Founder of EV Charging for All, gave this presentation at the Forth Addressing The Challenges of Charging at Multi-Family Housing webinar on June 11, 2024.
EV Charging at MFH Properties by Whitaker JamiesonForth
Whitaker Jamieson, Senior Specialist at Forth, gave this presentation at the Forth Addressing The Challenges of Charging at Multi-Family Housing webinar on June 11, 2024.
Charging and Fueling Infrastructure Grant: Round 2 by Brandt HertensteinForth
Brandt Hertenstein, Program Manager of the Electrification Coalition gave this presentation at the Forth and Electrification Coalition CFI Grant Program - Overview and Technical Assistance webinar on June 12, 2024.
Charging Fueling & Infrastructure (CFI) Program by Kevin MillerForth
Kevin Miller, Senior Advisor, Business Models of the Joint Office of Energy and Transportation gave this presentation at the Forth and Electrification Coalition CFI Grant Program - Overview and Technical Assistance webinar on June 12, 2024.
Implementing ELDs or Electronic Logging Devices is slowly but surely becoming the norm in fleet management. Why? Well, integrating ELDs and associated connected vehicle solutions like fleet tracking devices lets businesses and their in-house fleet managers reap several benefits. Check out the post below to learn more.
Charging Fueling & Infrastructure (CFI) Program Resources by Cat PleinForth
Cat Plein, Development & Communications Director of Forth, gave this presentation at the Forth and Electrification Coalition CFI Grant Program - Overview and Technical Assistance webinar on June 12, 2024.